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Molly Maid of Ankeny
6828 NE 14th St, Ankeny, IA 50023, United States
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Sy
Review №1

I was very pleased not only with the cleaning but with how accommodating Kevin in the office was on scheduling. The pricing is very fair and the cleaning staff are respectful of my home and it’s contents. I highly recommend Molly Maids

jj
Review №2

They are always so friendly and nice! We look forward to their weekly visit! They do a fantastic job and are always quick, efficient, and spotless. I highly recommend!

Ra
Review №3

We currently have Molly Maid clean our home twice a month and I absolutely love it! I love knowing that the entire house is deep cleaned and every room is vacuumed, mopped, and/or swept! With 4 young kids I can never keep up on all the cleaning and Molly Maid has made my job so much easier. Have had a great experience!

Li
Review №4

I love Molly Maids! They are professional and friendly while doing a great job. I am immunocompromised due to lung cancer and I have felt safe as they took precautions throughout the pandemic while they cleaned my house. I would highly recommend Molly Maids to anyone and everyone!

Ki
Review №5

I’ve been using Molly Maid for a couple years now and they have become a necessity in my life! Today I had Dulce and Patricia come to clean and they are the best. I have the once a month cleaning program and am so grateful for the peace of mind it gives me between my dog and 2 year old constantly making a mess. Definitely would recommend!

No
Review №6

The women who clean my home (route 11) are very thorough and thoughtful! They wash my floors, my windows, my faucets, everything! I walk into my home after a cleaning and it smells good, looks amazing, and I feel a grateful calm to have them help me. Thank you for your exceptional service!

Ji
Review №7

Rt 5 Dulce and Patricia did a much needed deep cleaning of my main living areas of my townhouse. They were on time and did a thorough job. I was pleased and would definitely hire them again in the future. I asked them if they would replace a few light bulbs since a recent surgery prevents me from getting up on a ladder.....and they did so.....that was very much appreciated!

An
Review №8

I have been a client of Molly Maid for many years and the cleaning teams have been good. But I have particularly high praise for Rt. 4, Susie and Patricia! They work hard, do a thorough cleaning, and I am very happy with the job they do. They are both very pleasant, courteous and professional. I highly recommend Molly Maid and kudos to Susie and Patricia

Le
Review №9

Raelynn and Renee deep cleaned our home. Received a phone call before they arrived to say they were running a little early, very professional. The ladies were professional and friendly. They did a great job of cleaning. Five stars!

Le
Review №10

As always Maria and Delny did a wonderful job cleaning our home. They not only do a great job cleaning every time, they also have a joyful attitude, are respectful, and I look forward to seeing them again! Thank you!

De
Review №11

My team R#8 has been cleaning my house for quite some time and they consistently do a great job. I so appreciate them.

De
Review №12

Fortunately a cancellation allowed Molly Maid to clean my home before closing. An excellent service! The cleaners were very efficient and did an outstanding job. The house looked great and the buyers were pleased.

Ka
Review №13

I had questions about what was cleaned during my recent cleaning. The lady I spoke to laughed at me multiple times, told me my house is not clean and that I have too many things. I have a 15 month old with an open concept style home, obviously there will be toys out. I am a full time teacher, own a business and have a toddler that is the reason we were seeking extra help not to be belittled and laughed at.

Dr
Review №14

The first time using Molly Maid of Ankeny was a success! Looking forward to using the cleaning service each month.

Kr
Review №15

Friendly and helpful, the cleaners were very thorough and conscienscious.

Sh
Review №16

I love having the same gals for my cleaning. They go above and beyond for us and my (doggie) kids like them as well.

Me
Review №17

Dulce & Patricia do a great job --always satisfied with their work.

Sh
Review №18

The reason that I lowered the star rating (from a 5) was because the first time we used your service the work was quick, well priced, efficient, and yall did a fantastic job!This time around, unfortunately, it seemed like it took twice the amount of time to do the same amount of work as the last cleaning. Actually, I think yall might have done more the first time around because we paid for deep cleaning certain areas. I also lowered the rating because invoices are super handy! I couldnt find a detailed invoice to compare the two cleanings from the first and second time around.There was a $233.35 difference between the first and second cleaning (even with the discount).Also the discount was not applied when our card was charged. However yall did return the the amount after we mentioned it! Thank you very much for that!This may just reflect a price increase that we werent factoring in! If so please let me know and Ill gladly adjust the rating.I was very happy that yall prioritized getting back in so quickly! There was also miscommunication that it was okay to go over 3hrs I just wanted you to let me know first (yall actually did this the first time you cleaned as well).I added another star because yall did prioritize getting back out there. Thank you for that as well!Also Im pretty sure I meant to give you a 3 the first time (not a two)Thanks for addressing the rating!

Mi
Review №19

Amazing work. Thats all

Na
Review №20

Patricia and Susie are the best! They are so thorough and work so hard I recommend they are recognized for their hard work and dedication to always being professional, consistent, and precise. And not only are they easy to work with but they are also so sweet and respectful and a pleasure to have in our home. Thank you for always doing a great job!

Sh
Review №21

It is so nice to come home and have the house disinfected and clean. All I have to do is de-clutter which is more than enough effort for 2 kids and 2 dogs! After working all day, cleaning is the last thing I want to do in my free time. Having my Molly Maid team at my house makes my life less stressful. Im so grateful to have them working at my home.

Br
Review №22

I enjoy their work ethic and effort they put into their work. There is always a nice surprise of an added touch of straightening something up or their own tasteful style in arranging things that were moved during cleaning. I dont thank them enough for the little things that I notice.

Sh
Review №23

I have been with Molly Maid of Ankeny for a long time now because their services are too good to discontinue! If I have ever had a question or concern which is extremely rare, they are very responsive and will take care of it immediately. Fabiola and Adriana, route 1, are the absolute best and in my opinion, go above and beyond!

di
Review №24

Always good! My team does an outstanding job! Home always clean, put back in order. Theyre punctual, wear masks and gloves. Very nice ladies!

Ga
Review №25

The girls are always polite, pleasant and do a very thorough job. I am very happy with Molly Maid.

Am
Review №26

I am so impressed with the team that comes to our house. They are so thorough! And it feels super good to come home from a long day at work and everything is 🧼 clean! Love them!

Li
Review №27

We have been using Molly Maid of Ankeny for several months and theyre professional, efficient, and responsive to our questions or requests. Weve had to reschedule a couple of cleanings and its never been a problem. Pricing is very competitive and unlike some of the other cleaners we talked to - theyre insured, which gives us peace of mind.

Ja
Review №28

They did an amazingly thorough job of deep cleaning our home. We will definitely be using them on a regular basis.

Al
Review №29

Susie and Patricia are always friendly and do a great job of cleaning our home. Not to mention that I like the little touches like folding the hand towels and toilet paper into a cute design, just like theyd do in a hotel! :)

Li
Review №30

I have never been disappointed with my Moly Maids. They are always punctual, efficient, thorough, and honest. I have used them for many years and have NEVER had a disturbing event. Route 6 are the very best!

Na
Review №31

I love and adore my Route 5 cleaning team. They alway are professional and courteous. They are super responsive and leave my home clean every single time!

Br
Review №32

Honestly, I’m pretty picky about cleaning, but my crew is AWESOME!!! Rarely do I find anything I’m not happy with, and the time I did, I asked them to catch the next time they came, and they have consistently done so since. I might add we haveVery great job every time!!

He
Review №33

Raelynn and Renee did an amazing job! Wow! I’m speechless! When I returned home from work, I was speechless as I looked around. I’m so thankful for all they did and how I was able to enjoy the weekend with my family without having to clean. THANK YOU!!!

Ma
Review №34

Raylene and Renee do a fabulous job! They are very cooperative, Renee and Raylene are so willing to do anything for me. They are very professional and always leave my house looking wonderful. Because I am here with them, I enjoy working with them and their company.

Ti
Review №35

Way to expensive. Shop around, lots of cheaper cleaning companies.

JE
Review №36

We were very pleased with our first months cleaning from the Molly Maid team! They were very thorough, and we truly were impressed with how clean they left our entire house. Looking forward to having them back soon!

su
Review №37

The ladies from, route #5, cleaned my house on Thursday and did such a nice job. They were very thorough and even cleaned my coffee pot. Very detailed at cleaning. Love them, thank you so much.

Do
Review №38

The service is great. The ladies are friendly, punctual and work together to clean my house with out me standing over them. They are very trustworthy and even tolerate my dog.. i highly recommend Molly Maid cleaning to anyone wanting a good cleaning service.

Ry
Review №39

Love how they professionally make all our kids beds. Nice personal touch.

Ca
Review №40

The Molly Maid cleaning teams are thorough, dependable, and professional. Theyve taken extra precautions during COVID, and Ive always felt safe having them work in our home.

Cr
Review №41

Raelynn and Renee do an incredible job. They put up with guinea pigs, dogs, and now a family of 4 home during Covid-19. They leave our house santized and looking beautiful every time. We appreciate them very much!

Je
Review №42

The gals we have come clean are so cheerful and do a great job!

D
Review №43

Molly Maids Ana and Patricia (route 10 in Ankeny) clean my mothers home and do a wonderful job! They are so kind and hardworking. Molly Maid - please give special recognition to Ana and Patricia. The work they do shows the high quality that Molly Maid strives to perform!David & Marcie Doughan

Me
Review №44

Like that the same ladies come each time. That creates consistence.Dont have to worry about theft if you arent home. They always lock all doors when they leave.They Deep clean one room each time they come. Very Friendly.Mel

Pa
Review №45

Always professional, prompt and our house is always left very clean.

Do
Review №46

Our home always feels so clean and fresh when they are finished! Always look forward to them coming.

An
Review №47

We look forward to our bi-monthlycleaning by Molly Maids. We are fortunate to have the same cleaners each time. These ladies have cleaned for us for several years and continually add their personal touches every time they clean. Even though we live-in an older home, these ladies always leave our house with a sparkle in it! My husband and I have said many times that by their thorough cleaning and their professionalism, they continually to demonstrate pride in their work which is evident each and every time they clean. We greatly appreciate both of these lovely ladies and are so thankful for the service they provide!

Ma
Review №48

Made an appointment for an estimate and they didn’t even show up! I called in and the woman who was supposed to at my house hadn’t even left the office 30 minutes AFTER she was supposed to be at my house. Will not be using this service

Co
Review №49

Molly Maid was timely, thorough, and the ladies worked hard to ensure that i was pleased with their work. They not only did the expected but also the unexpected, the special folding of the towels, the kleenex and the toilet paper, all signatures of having been taken care of! Thank you so much

Lu
Review №50

Professional and friendly. Appreciate their work!

Da
Review №51

You do a wonderful job cleaning my mothers house! You are always pleasant and do great work. We highly recommend Molly Maid of Ankeny. Thank you from my mother Marcie!

Ma
Review №52

We love our cleaning team!! We have them come every other week. Everything is always put in the proper place and the house smells so nice after they leave.

Ki
Review №53

We have the same ladies weekly and I appreciate how they consistently do great work. They are efficient and always make sure we are pleased with the job each time!

Di
Review №54

Dulce and Patricia are so hardworking and always have a smile on their faces! My house always sparkles after they have cleaned it. I so appreciate them!

Ch
Review №55

We’ve had a great experience with our group from route 10. They have been kind, work hard and always do a great job. We have and will recommend again.

Ka
Review №56

Excellent service, highly professional team! They did an amazing job on my home and left it spotless!! I am so very pleased!

Ma
Review №57

Toys put away and stuffed animals lined all nice and neat! Even my Kleenex was fanned out coming out of the box! Above and beyond my expectations!

Pa
Review №58

Reina and Delmy (route # 7) do a great job cleaning our house. Thank you ladies!

Do
Review №59

My Route 10 team is very attentive and friendly. They care about doing a great job and work very hard to make sure I am satisfied every time.

Ly
Review №60

Route #5 ladies rock! They are professional, thorough, and always pay attention to any extra instructions that I leave for them. Great service/team!

Je
Review №61

They clean my house on a monthly basis

Ja
Review №62

Sabina and LJ do an amazing job on my house! Always with smiles on their faces, they work quickly and efficiently. I love cleaning day!

La
Review №63

Route 5 Sam & Caitlin are doing a great job with cleaning our home. They do quality work and are very respectful of our home. Thanks!

To
Review №64

I hired Molly Maids in June due to getting a $100 gift card from my daughters on Mothers Day which would have been my late sons 30th birthday, so they wanted to do something special. I called them and they went through a long discussion about my house, I explained I was single, no pets, and only 1 bedroom and 1 bathroom were being used. Also 1 bedroom had no furniture in it but a daybed. My total town home with finished basement is 2400 square feet. I have had a maid regularly up until the end of April for $80 a cleaning so the house had been being kept up. I gave them the gift card number along with my credit card number. They informed me it could take up to 4 hours, which I knew was impossible for 1 person let alone 2 to take that long, but obviously that is what they tell everyone. They told me they would call me that day to tell me how long it took and if I wanted to pay cash or use my card. I never got a call, got home and looked the house over, it was done just as my old maid had done nothing more. Then I realized they never even touched my full 900 square foot basement with bath. Since I never heard from them I assumed that the $100 gift card covered since they missed 1/3 of my house. The next day I had a $383 charge on my card. I called them immediately and they said they forgot to remove the gift card, I asked how long they were cleaning and they said 2 people 4 hours for a 1511 square foot place. I was totally shocked and said there was no way. I talked with the owner who literally gave me the same speech about a deep clean? They didnt clean anymore than my old maid did for $80, I didnt have them clean the stove, fridge, and they didnt even touch my half bath on my main level either. I asked them about all the decorations above my cabinets, and they said that it is against their insurance to go that high? Needless to say this company is running a big scam, they wouldnt even send me an itemized receipt for my credit card company. I asked if they would at least come look at my home so they could see that there was no way 2 women were cleaning for 4 hours, but they refused. I have now turned them in to the BBB and I am also working with an attorney. The funny part is they were at my house a year ago to give me a quote to clean monthly and they told me $120, and there was no need for a deep clean as it was well kept. Please do not give this company your credit card and get something in writing.

Mi
Review №65

I have used the Molly Maid cleaning service for over 10 years. I love the fact that my house smells so good and looks like someone has really put a special effort into cleaning my home.I know the women that clean my home because their has been continuity in the staff for many years. This provides me with a comfort level knowing that I can trust the women who are cleaning my house and I know that they always do a good job!

Na
Review №66

Sam and Bree Rt 5. Great job. Am pleased with the service done for me today. Nice girls.

Cu
Review №67

They do a great job, easy to work with and nice people!

Ma
Review №68

Very thorough and professional. Closely followed personal directives around what was important to us.

De
Review №69

I love Molly Maids of Ankeny so much. I am on route 3. The ladies that come to my home are so efficient. They come in and clean the front office first so I have a place to sit and be out of the way. They use a special cleaner that is perfect for people like me because of my allergies. They do more than I expect. Sometimes they wash my windows inside. I am elderly so having them here is a comfort to me. I have asked Molly Maids of Ankeny to come for years, and will continue to hive them here.

Te
Review №70

I have been a Molly Maid of Ankeny customer for years and love the way they clean my house! Great personal service!

Je
Review №71

We had our first visit from Molly Maid this week, a deep clean. Very impressed with the thoroughness. Very happy they will be cleaning our house monthly!

Me
Review №72

Latroya and Brin and Patricia from Route 10 do a fantastic job. I have dogs and they thoroughly get all the dog hair besides usual dirt and grime. They leave the house smelling great and looking shiny! They are a joy to have.

Ke
Review №73

Customers Request- Pat Meeker (cant get on her computer) Wants to give the highest rating to Angie and Adrianna!!! Pat said They are wonderful people, she looks forward to them coming every other week and wouldnt trade it for anything! They are very friendly and work very hard

Sa
Review №74

This is a disgrace of a company. Attempting to call and reason with them about anything will result in the owners son mansplaining the same thing over and over again as though you are a dolt who clearly cannot understand what he is saying. The entire time he is explaining it is repeating the same thing over and over again without addressing the real question which is how did it possibly cost this much when there is no way it took that long to clean such a small area that had been well kept up. After having to listen to this for an extended period and feeling frustrated that I was getting the run around and being treated as though I was an absolute moron, his MOTHER calls to say that I cannot talk to her son that way and that I was yelling at him on the phone. The closest I got to yelling was when I asked him to stop and listen because he would not stop saying maam I have already explained that every time I attempted to ask a question. Literally, interrupting me every single time prior to me even getting a full sentence out and then using my silence post interruption to repeat the same circular logic without actually thinking about what was being said or the problem at hand. This has been the rudest company I have ever worked with and I think they are a disgrace to the practices of common human courtesy and then to turn around and blame the customer? Thats a great practice for a business. I would caution anyone using them to think twice, there are SEVERAL cleaning companies in the area with far better customer service. Dont get burned by this one.

Vi
Review №75

Weve been using Molly Maids of Ankeny for years. We would highly recommend them. They are great to work with, always accommodating to our needs! There is nothing better than coming home to a sparkling clean home!

Wi
Review №76

We really like the job that they do cleaning our home. They are very pleasant to be around, and always puteverything back in place. LaTroya & Bree are our favorite people.

Je
Review №77

Tammy and the rest of the crew are great to work with. Very professional and keep our house extremely clean!

Ri
Review №78

Team R5. Excellent service. Efficient, friendly staff who takes pride in their work.

Ka
Review №79

They were very prompt, efficient and did a great job cleaning the pharmacy at first, then we got different people. Now they sweep and mop as fast as they can and leave.

Ro
Review №80

I love Molly Maids and have been a customer for over 4 years! Sam & Caitlin are the best :)

Ca
Review №81

Love my new cleaning team! (Alex & Fikreta)Submitted by: Carolyn Peterson - Springfield Dr

Ro
Review №82

“Always on time and do a good job. They have been cleaning the house for over 2 years and we have always been satisfied with the work. (Score 10 out 10).

de
Review №83

The two ladies that clean my house are always very pleasant and they do an awesome job every time. Thank you to Sabina and LJ.

Be
Review №84

I was very pleased with the quality of cleaning. Great job.

Tr
Review №85

Great service. The cleaners are friendly, on-time, and great at their job. Couldnt ask for a better service.

Pa
Review №86

Molly Maid of Ankeny is the best!!! My Team (Route#1), Audrianna and Fabiola are awesome! They take all the worry and stress of house cleaning off of my shoulders. The house is gorgeous when they leave..... They are so pleasant and professional about everything they do. Best decision I ever made, was to finally get some help with my house!!! Thanks ladies and Mollymaid team!!

Da
Review №87

Great service: the house has never been cleaner and the wife is happy! Adriana and Fabiola (Route #1) are the best.

Su
Review №88

I like having the same girls all the time - they know my quirks and work hard to get it all clean. They go the extra mile! And so sweet with my doggie, who gets so excited when they come here to clean.

Sh
Review №89

It has been a great experience. They have been super flexible when I really needed it. I highly recommend them.

Ja
Review №90

Team 10, they treat every room as if it were the deep clean room.

To
Review №91

I havent been with Molly Maids very long but I do appreciate the job theyve done thus far. I love the cleaning job theyve done. Everything seems to be cleaned very well.

Te
Review №92

Thorough and amazing job. Gray and professional staff. Its wonderful to come home to a clean house!

Di
Review №93

Very detailed cleaning !!!!

Sh
Review №94

A quality job is done every time! They treat my home as if it were theirs!

Da
Review №95

Expectations were clearly laid out and met very well. Thank you for your excellent service!

Ro
Review №96

Rout 10 (altoona) always very professional and are willing to work around me while im working in my office and on conference calls.

Da
Review №97

Very good cleaning service!! always leaves my house spic and span!!! we love Molly Maid of Ankeny!!!

Al
Review №98

Team #3. Great team. Reliable, friendly, thorough cleaning service.

Ab
Review №99

I would not get my house cleaned again by this company even if it was for free. I was told I would get $30 dollars off my first cleaning by the owner Tammy in Ankeny, Ia and yet they deducted the full amount out of my bank account. I have tried to contact the owner 4 times. I paid $225 dollars for one floor of my town home to get cleaned (3 hours with two girls), and yet my kitchen countertops were crumby, my plants were dusty, sinks were not scoured and overall a fair job was done. This was $75 dollars an hour for a deep clean. I would hate to see what their maintenance sessions resulted with. This particular Molly Maids is under poor management. I wish this would have been a successful encounter with the company as I would have been a lifetime member! Truly disappointed in the owner as she lied to my face and will not fix the problem. I would suggest finding a different company or not using the ANKENY franchise!

Er
Review №100

Excellent work by Penny and company.

Information
20 Photos
100 Comments
4.7 Rating
  • Address:6828 NE 14th St, Ankeny, IA 50023, United States
  • Site:https://www.mollymaid.com/ankeny/request-a-cleaning/?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 515-393-4908
Categories
  • House cleaning service
  • Commercial cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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