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AT&T Store
1323 N Main St, Andrews, TX 79714, United States
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Ru
Review №1

Went into AT&T this morning 2/16/2021, I asked if I could see some phones to do an upgrade. Some lady with short hair stated we have phones everywhere and followed with laugh from some gentlemen in a beanie hat, but I did have a great experience with the young lady there named Danielle. She helped me pick out the perfect iPhone and helped me get a great deal on it as well, I would highly recommend meeting with her again.

Ka
Review №2

I hit the wrong button. I was VERY satisfied with Chris! He helped me get everything!

Ta
Review №3

Wonderful service, great patience. Israel and Gio in the Andrews, TX store were so patient and kind to my husband and I- especially nice these days!

Ra
Review №4

I bet is a asset to your at&t stor

Ke
Review №5

Tried to pay my bill but I started getting sick before they could come out they were busy so Ill go back later

Na
Review №6

Great service! His name was Oscar I believe that helped me get my own account and my new phone! He was super nice & answered all my questions!! I had no problems!!!

Vi
Review №7

Very friendly and helpful. Definitely knew what every product is truly informative.

I’
Review №8

Went in and bought a new phone weeks back. Staff was nice and friendly, was out of there pretty quick as well! The customer service was better than that of my previous provider!

Ar
Review №9

This store is one of the best locations I have been to they have awesome customer service they helped me with everything it was hassle free

He
Review №10

They are the best store I been too, they were able to save me money on a new phone, I got 2 IPHONE XR for the price of one. Cant thank them enough, awesome job

De
Review №11

Great service! Could not be more happy! Amy was very helpful

Na
Review №12

Went in and got help from the new Manager there. Amy was awesome and took care of me in a quick and professional manor!

Zm
Review №13

Amazing smile from everyone here! Very knowledgeable crew!

Mo
Review №14

Loved how helpful everyone at this store was! I won’t be going anywhere else !!! Best experience I’ve ever had

Jo
Review №15

Great help today! Fixed me right up..

H
Review №16

I tried to go into the store at around 5:30 ( they close at 7:00) on the door it said gone for lunch but the open sign was on and the door was locked so I left and came back about thirty minutes later to find that it hadn’t changed and they were still at “lunch” I tried calling them twice both times it said no representatives were available

Tr
Review №17

Definitely a great place to go! They saved me money with my cell phones and TV Service and also hooked me up with an Apple 4k TV!

Ro
Review №18

Very clean store, the staff was very friendly and eager to help us with our needs. The manager Erica was very knowledgeable in the products we requested information on.

Ke
Review №19

Everytime I go in there the staff is so friendly and helpful!!! Amy and Savannah are awesome!!!

Ga
Review №20

It was great, the staff was very friendly and out going. The store looked fantastic aswell.

Si
Review №21

Went in and savannah was a huge help, didn’t hesitate about any questions that were asked. Was in and out quick!

Ja
Review №22

Had no credit to set up new lines or tv but they took their time to let me know about my other options for prepaid cellphone and tv service. left very happy and will definitely go back

Er
Review №23

Very low customer customer service. Tall lady with golden hair color calls herself a manager couldnt even help us to get a new phone, literally waiting there for 20mins with no customers inside the store. Worst at&t place Ive ever gone too.

As
Review №24

We have over 10 lines with At&t I purchased another phone from this location and the phone they gave me the same day already was a default phone. I understand thats no ones problem that works there but they denied to give me a new phone and replace it there and then. Its not even 24hrs and the iPhone I got my customers cant hear me when I speak. First thats my business line 2nd of all I have to take off work to schedule an appointment with APPLE in galleria mall so they can replace the damaged phone that this location sold me. This is unbelievable and un acceptable. Corporate will definitely hear this from me and Ill make sure the bbb will take care of me. This will be the last time I go to this crappy ass location and I will make sure my 10 lines go Else where. ! And they also told me which is a lie that I cant return my phone within the first 30 days. Yes I can return it you uninformed employees that are lost in the sales and customer department un freaking believable !!!!!!!

Sa
Review №25

Nice store. Ms Amy was lots of help!

Ju
Review №26

Amy is great, she is always helpful and friendly.

Je
Review №27

Amy is very nice and answers any of my questions even if she is unsure, she finds out. They are friendly and professional

mi
Review №28

Loving the tv service they set me up with

Ca
Review №29

Terrible service in Andrews, TX for one. Store is not open on Sunday.

Je
Review №30

I came in to pay my bill and ended up walking out with $40 in monthly savings. These guys rock!!

Ty
Review №31

Really good to customers always willing to help

mi
Review №32

Amy was very professional and helpful.

Va
Review №33

They never want to help one of the works their is so rude.

Be
Review №34

They need techs real bad

As
Review №35

Amy is the best!

Le
Review №36

Awesome store and people

Ad
Review №37

Great people.

Information
12 Photos
37 Comments
4.5 Rating
  • Address:1323 N Main St, Andrews, TX 79714, United States
  • Site:https://www.att.com/stores/texas/andrews/115316
  • Phone:+1 432-614-4707
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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