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Toshiba Business Solutions
200 Minuteman Rd #101, Andover, MA 01887, United States
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Ma
Review №1

Jay DiPanfilo is absolutely amazing! he is extremely knowledgeable about the options there are there when its coming to printers you can choose from. He is genuinely interested to find your business needs and volume of printing your business generate. I highly recommend him.

Ed
Review №2

Having a discussion will Bill Kendall was a refreshing change after dealing with another supplier for my office copy machine lease. Bill was professional in his dealing with me and suggesting a machine that would accommodate all our copy, scanning and faxing requirements over the next five years while offering a full service lease agreement that I am please with and complies with our needs. While I am currently pleased, it has only been a few months, so more time will be needed to get Fifth Star rating. Asked if I would do it again, at this time that would be a hearty, yes, absolutely. Bill is a pleasure to work with.

Ch
Review №3

There is absolutely nobody in the industry who is more knowledgeable and responsive than Jay DiPanfilo. He is lively and fun to be around. More importantly, he has the best interests of his customers in mind. Get out of your current lease and get into the right copier situation for your business with Jay!

Ke
Review №4

I was recently in a bad relationship with my old copy lease company. Like any bad relationship you look for a way out! In my search I came across Toshiba copy equipment on line.We contacted them and asked a series of questions about their leases, and equipment. All was of a vague nature as I was just gathering information so when my current prison sentence was up I would be ready to jump.Right away I was contacted by a sales person named Jay DiPanfilo. He listened very carefully what my concerns were and what my needs were in the area of copy equipment. My biggest worry was my current lease.Jay came up with a plan to get me out of the lease, and put some money in my pocket! Whats better than that?As of now I have a nice new shiny Toshiba high speed copy, scanner printer, data organizer, a new lease and a new company that has met all my copy needs. This thing does everything but start the coffee pot in the am.Jay is a true professional that doesnt sell you anything but what you want and need. From now on Jay is my guy and Toshiba is my company.Way to go Jay!Ken

ma
Review №5

These days it’s tough to find people (companies) who do what I would call “the basics”. It’s very rare to find people who exceed your expectations on a consistent basis. I’ve known Jay Dipanfilo for a number of years. He’s doing the things that make you feel like a valued client again.

Am
Review №6

Jay DiPanfilo is great. I own a construction company and I needed a specialized printer to print contractor blue prints. Jay gave me a couple different options to choose from and helped me make the best choice for our office. Whatever your printing or service needs are, Jay can take care of it!

Pa
Review №7

For quite a number of years we have had a business relationship with Toshiba and Jay DiPanfilo. We couldn’t have asked for a better Sales Rep. Any question we ask, he answers it. No matter how many times we call. Jay is always friendly, kind and courteous. Toshiba is very lucky to have him as an employee and he is definitely an asset for them.

Br
Review №8

Jay DiPanfilo is a tremendous asset to Toshiba. Hes a top-flight professional, his concern for his customers is obvious, and he loves to find ways to save us money! In short, hes GREAT!

Ji
Review №9

I have had the opportunity to refer Jay DiPanfilo of Toshiba Business Solutions to my own clients. Jay takes the time to understand the business needs of the client to ensure the best fit in terms of copier product and service. Years of expertise and knowledge!!

Pe
Review №10

I have known Jay for over 15 years. Because of his ability to analyze needs of his customers and then come up with solutions to identified problems, I highly recommend him. For example a church I was involved with needed a copier to print, staple and collate its Sunday bulletins. Jay came up with a plan that saved the church money over its previous vendor

Ju
Review №11

I’ve known Jay Dipanfilo for many years and he always takes great care of his customers. I would refer him to my friends or family in a second. Keep up the great work!

El
Review №12

Ive had the opportunity to work with Jay DiPanfilo of Toshiba Business Solutions. Jay is very personable and easy to work with. He went out of his way to find the perfect solution for our company. He is a pleasure.

Ni
Review №13

I worked with Tom and he was extremely helpful. The Toshiba equipment showed up on time, its great looking in our office, the technician was outstanding and Toms follow up was perfect. I highly recommend Toshiba and Tom.

Jo
Review №14

Jay DiPanfilo is the best. He knows more about copiers and how to utilize technology than anyone Ive met. Jay and Toshiba always find the best solution.

Ri
Review №15

What does it mean to be an expert in your field is the definition of Jay Dipanfilo. I have worked with and done business with him for over 10 years and continues to offer solutions for my business that keep me ahead of the curve. If you are looking for a true professional, call Toshiba and ask for Jay!!

Ma
Review №16

Like many small businesses that are required to keep documents for a period of time, we were getting crowded out by file cabinets. In doing some research I found DocuWare to be the best value that can easily be upgraded as your business needs grow.We were contacted by Jay DiPanfilo and his team and were fitted with a document management solution that is both easy to use and easy to retrieve.Jay took the time to listen to us and HE determined that we didnt need all of the options and recommended a system that was quite affordable. The model is complete with software & hardware and on the rare occasion that we need help, the support at Toshiba has been outstanding.Thanks Jay and Toshiba for a great solution (and some new floor space!).-Mark H.

Mi
Review №17

The service we get from Toshiba and Jay Dipanfilo is second to none. Top notch. Highly recommended.

Ji
Review №18

Jay is a one of a kind Sales Rep. He always goes the extra step for his customers. I have known Jay for many years and have always been impressed by his great attitude and work ethic!

Mi
Review №19

Im very impressed with Jays knowledge within Toshiba as well as the industry. He there through the whole process including install and beyond. Very service oriented. Call Jay today,

Da
Review №20

Not only have I been able to refer Jay DiPanfilo to many of my own clients, he was extraordinarily helpful to me with important information and tools when I made the transition to a paperless office. As a tax preparer and subject to MA and IRS record keeping requirements I cant think of a better partner to assist in compliance than Jay and Toshiba.

Le
Review №21

If you want some great, picture perfect copies of things, contact Jay DiPanfilo! Could write a book on professionalism.

Ja
Review №22

I’ve worked with Jay DiPanfilo for many years and never hesitate to recommend him to my best clients, friends or family. He has a passion for his work and takes great care of his customers!

Ka
Review №23

Ive known Jay for many years and he always puts his customers first, takes care of all the details and delivers every time.

Sa
Review №24

Our service technician Gabe Valesquez is THE best! He always responds super fast when we have an issue and he always resolves the issue very quickly!

Ji
Review №25

I have referred Jay DiPanfilo of Toshiba Business Solutions on several occasions and he has always delivered professional service and expertise. I would enthusiastically recommend Jay DiPanfilo to any business owner who needs professional guidance on their business copier needs!!!

Dr
Review №26

Ive known Jay DiPanfilo for 16 years. Anything and everything to do with copiers, paperless documentation, etc. , hes your man. The bottom line he will save you money!

Mi
Review №27

Jay is extremely passionate about his product line and his product knowledge is extensive. If you are looking to purchase or lease through Toshiba, Jay is the guy to go to.

La
Review №28

Exceeded my Expectations in customer service.After dealing with several salesmen, in the process of searching for a copy machine, I finally met Jay DiPanfilo of Toshiba. To say the least I was overwhelmed by the copy machine world. What with the product itself, the leases, on and on. He set my mind at ease and the rest was gravy! HIs knowledge of his product and his ability to explain everything in laymans terms was outstanding. I highly recommend Jay DiPanfilo at Toshiba and have recommended him to several times with great outcomes.

Do
Review №29

Copier needs? Search no further than Jay DiPanfilo! He knows business, knows his products, and is extremely knowledgeable.

D
Review №30

Steve is always a pleasant experienced guy to deal with. Great service.

Jo
Review №31

Jay never hesitates to help with any of my needs. Ive known him for 10+ years and every interaction has been pleasant and efficient!

Da
Review №32

Jay DiPanfilo of Toshiba Business Solutions is the consummate professional. If you are stuck in bad copier lease, he can help you out. Jay is the guy for all your copier and other business solutions needs.

Ti
Review №33

Jay DiPanfilo has helped me on numerous occasions. Whether it is for purchasing equipment or to troubleshoot something. He is always responsive. I have also referred him to people I wouldnt trust with anyone else. No better resource than Jay.

Information
2 Photos
33 Comments
5 Rating
  • Address:200 Minuteman Rd #101, Andover, MA 01887, United States
  • Site:http://business.toshiba.com/
  • Phone:+1 978-570-1700
Categories
  • Office equipment supplier
  • Copier repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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