Seriously a lifesaver. The fact that somebody was there when they were and I would have been stranded otherwise... I wish I would have gotten his name. Again big thanks to the guy with the big white truck. You were able to help me out at a time when nobody else would

Was charged more than quoted and one of the issues was reported fixed and it was not. Was never called that car was ready to be picked up. Car still making them same noise when I left the parking lot. Nice and courteous staff though.Add then...3 weeks after.getting car back my lug bolts snapped and broke. Called shop 3 times...no return phone call regarding this issue...cost me $800 to have my car repaired.Will never go here again and will never recommend this shop to anyone. My car left with more issues than it started with!

Ron n mike do a good job.they are fair.good at what they do...ill go back again....

Very thorough and honest.

Great service. Have used them several times for different vehicles and repairs. Fair labor costs and oil changes.

Purchased a 2003 Mini Cooper from Andover Auto Care and Im very happy with the service and care Mark and Ron gave me. I have three other cars that will need service over the next few year and Im happy to say I have found a good mechanic close to my home. Thanks for great service you dont find that much these days.

Mark and all of the folks at Andover Auto Care are amazing. They have bailed me out of countless jams over the past several years. For some reason, we have not had the greatest luck with some of our vehicles, one in particular. I feel they have gone above and beyond to help us out.Some of my repairs have been minor all the way up to replacing an entire engine! They worked with me every step of the way! Even going as far as calling all over the country to find a motor with the best possible warranty. They do everything they can to explain the issue and work with me on the cost. I am typically a pretty handy person and like to do a lot of my own auto repairs. It is so amazing to know that I have someone I trust that will help me on the repairs I feel are above my head. They dont even laugh when I explain the moronic things I have done to diagnose my problems!!!I have rated them five stars only because thats as high as I was allowed. I will continue to bring my vehicles to them for as long as I have vehicles! Now that I have kids driving, I will be sending them here as well. If you are looking for a truly trustworthy repair shop, please give Mark and all of Andover Auto Care an opportunity to impress you as much as they have impressed me. I am not a person that is impressed too often, nor do I write reviews, but these guys have earned it!

Matt was very up front and fair. Just an hard working shop with old fashion blue collar wrench turners. The kind of shop that you can feel good about when you leave. They have my business.

I bought a truck from Mark about a week ago I let him know the brakes were squeaking and I had bought the parts for the truck I asked him how much he would charge to put them on he said free so not only did I get a truck that runs excellent I also get a free break job after buying the truck I didn’t have much money so It truly was a blessing thank you to Mark and everybody else. I will be recommending this shop to all of my friends and family!

Great prices and service.

Always phenomenal service. They tell it how it is. Theyre gonna let you know what needs fixing and what could wait a little longer.

Best auto service in the state! I swear! They are upfront. Clean honest family people. They are prompt and always busy but always seem to find time to follow up too! Easy to talk to about prices or whatever is going on with your car!

Do not buy any vehicle from this place! I bought a Pacifica, drove it for not even 4 months, and the vehicle is shot. I drove over 2 hours to come get this car, heat didnt work, radio was shot, just a number of things wrong! The inside was absolutely disgusting! Was told homeless people live in the cars sometimes then got mad when I wanted to bargin the price because of all the issues. Super bad place to do business and I should have went with my gut instinct and not even wasted my time! 3,000 down the drain! Lights were on and the machanic would not let me see what they were. I would not recommend this place to anyone!!!!

All mechanics and owner are trustworthy and offer great service at reasonable prices! I have been a customer for over 15 years. Would highly recommended!

Great mechanics. Have been going here for over 5 years now with 3 different vehicles. Everyone has been friendly, break down what needs to be done, give time frames, and keep me updated on any work being done.

My husband and I, plus our daughter and her husband have been using Andover Auto for many, many years and they have never failed to impress me with their expertise, thoroughness and willingness to help, even on short notice (like today—thanks, Doug!). Often I will drop a vehicle off and just give a verbal instruction as to a certain noise or smell that the car is making and the mechanics manage to figure out the puzzle from the few clues I give them! I completely trust that they won’t “repair” something that isn’t broken and often they have given me an honest opinion whether to pursue fixing something that isn’t worth it, given the age/mileage of that particular vehicle. I have always been treated with courtesy and respect (and being a woman, that is BIG in my book). On the extremely rare occasion when a part failed prematurely, they have stood behind their workmanship, fixed it, and not made excuses. Car repairs are a fact of life—I get that and so do they. I just want to feel confidence that my car will be properly fixed so I can get on with life. Thank goodness for Mark, Doug, Ron and the other guys at Andover Auto who continue to bend over backwards to go the extra mile. They will have our business forever!

Great fast friendly and affordable!

I had short notice and needed my truck fast...front brakes grinding bad. I called and they got me in fast and got it fixed. No extra charges or add ons. And no work missed for me. Thanks guys for the excellent service!

This is the best place to get your car repairs and oil changes!

Very bad businesses. His sons friends will try to threaten you via Facebook or by calling. They will rip you off and sell you false labeled parts. I HiGHLY recommend STAYING AWAY from this business. Spread the word and warn others. Or you will be taking advantage of and your money taken. DO NOT TRUST MARK OR HIS SON LUKE

Shane Keeven this one of the most trustworthy automotive shops that I know of , but unfortunately they cant fix stupid like they can cars.

It rather funny how people hate your business and have never been entered into the data system??? We ripped you selected few off but whats interesting is you have never been here. Cant please everyone but we do please most, if we didnt I wouldnt be in business since 1992. Another funny thing is Rebecca Morton and Jake Morton that are complaining of my services live in Illinois???? Brittany you seem to be at the wrong website. Not a big deal but if I can help give a call.

Was in from out of town and almost closing time. They stuck around and got what needed for parts and got me on the road again. Other shops in the area said sorry we are almost closed, and on a Saturday. Only lost about three hours out of my trip and the price was less than other places I called to compare.

Stay away from this place!!!!! Do not trust mark or his son. They will laugh in your face his sons friends will threaten you. And they will take advantage of you. This is not a place I would recommend to anyone. Take our hard lesson learned as advice. They will not take ownership for their faults and wrong doing.

Great honest services, great prices, great experience working with the owner! Whenever I have any vehicle issues the guys at Andover auto care are here to help!

Very honest, comparable pricing. I wouldnt bring my vehicles anywhere else.

Charges as much as the dealer and always tries to nickel and dime you for non existent problems, go elsewhere the owner and his son reviews are true

I have been told AGAIN and AGAIN how this is a good Business and I just cant see it. The shop is no good and when the owners son luke sells aftermarket parts and doesnt try to make it good witch he should have sold the right parts from the start and not rip someone off. He cant be trusted and neither can the business. Mark and luke both both untrustworthy.

Mark is a great guy and honest. He will make things right.

Best auto shop Ive ever been to, everyone was incredibly helpful! If I could rate it more stars I would

Great service and honest assessments.

Ok prices but honest service.

Good straight forward auto care without being taken to the cleaners!

Poor customer service. Luke is a dirt bag, bait & switch’r

Always superior service!

THIS PLACE IS A JOKE ...NEVER AGAIN...WOULD GIVE IT 00000 IF CAN...

I have used them for years.

Do not do business with this place! I was stolen from, and then they refused to contact me further to resolve the matter. Uncivilized people.

Great shop

Ok