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Turn Key Roofing and Home Improvements
432 Sayre St, Anderson, SC 29624, United States
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Wy
Review №1

We had used them two years before and were impressed with their company so we called to have them come back to clean our gutters. After the first rain debris was coming out of the gutters.....not the down spouts. We had been sick and forgot to call but it was about two weeks later and we had them come back out to check the gutters. What they considered acceptable for $350 we sure didn’t. It was more like a $50 cleaning job, in our opinion. They made reference to “they couldn’t come and clean after every storm”. It had only rained once and was not a storm. The manager refused to come back to make things right. He just lost a good,loyal customer but didn’t seem to care one bit. We would NOT recommend them or use them for anything due to the attitude of the manager. I would have thought he would have wanted a pleased customer. Obviously he doesn’t care about what the customer thinks. IMO

Ky
Review №2

Jake was great to work with from start to finish. We had a new roof and gutters installed and we are very pleased with the results. Excellent company to use for all roofing needs.

An
Review №3

We have used this company before and decided to use them again when we had weather damage. Jake came out and was very professional and helpful. He informed us of monthly promotions and financial options that were within the means of our budget.His roofing team was quick to arrive, immediately began working, and finished the job in one day. They were clean, organized, and left the premises better than when they arrived!We will definitely recommend them to everyone! Thank you Turnkey Roofing! :)

Sh
Review №4

Was very happy with the quality of work, and it was done in the time frame they gave me. Friendly and professional. I would recommend them to anyone.

Sh
Review №5

We are pleased with our new roof and appreciate how they cleaned up afterwards.

Di
Review №6

EXCELLENT!!!!! Matthew was our tech. He was king, honest and upfront with us. He fixed our roof leak and we are pleased. The only company in Anderson,SC that did what they promised! All the other companies either never showed up or answered our calls! I recommend TurnKey! Thank You!

Je
Review №7

After months of interviewing, researching and gathering quotes for a full roof replacement on our residential roof, we selected Turn Key. 3 days after entering into a signed contract, we were emailed by the sales rep and told to take someone elses quote out of the blue just as we were finalizing the dates and the down payments because they can no longer honor their pricing. I called the sales rep only to get sent to voice mail and a text saying he was deer hunting whats up?... POOR business etiquette and poor customer relations.Family Roofing has proved to be a much better option. They were actually more professional, less costly and started within one week of signing contracts (which they honored). Ill include the email so future buyers can judge for themselves.

pa
Review №8

If you are needing gutter replacement, a new roof, or repairs. Dont hesitate to call Jake Darby at Turnkey Roofing. He was very knowledgeable, professional, and helpful about the repairs we needed for our home due to wind damage. Jake came out and inspected the problem thoroughly, Jake explained what happened and what repairs were needed. Afterwards Jake provided an estimate and a reasonable price that we could afford. The work was completed by two very hard working gentlemen named Steve and Gene. They did an amazing job and their clean up was great. My husband and I were very impressed.We HIGHLY recommend Turnkey Roofing and will call again if our home is in need of any repairs again.

Me
Review №9

Very professional. Work with you and made me feel comfortable that means there were smiles. Oh yea. Excellent work. As advertised.

Pa
Review №10

Please with new roof and quality of work from Turn Key. Very responsive when contacted. Appreciate the clean up afterwards as well. If you are needing a new roof, we recommend Turn Key!

Ai
Review №11

This is the best roofing company, they have endlessly listen to my questions and complied with inspection requests. Their turn around time was amazing and did not treat our work like it was a little job. Promise you will get the best service and price from this company!

da
Review №12

They was very fast friendly and worked great woth the insurance company and the quality of work was excellent

Da
Review №13

Excellent work, good communication. Everyone did what they said theyd do, from meeting for estimate, to both phases of the work, to dealing with the office staff. This was some repair work; I was favorably impressed when I was told my roof would likely be good for at least three more years.

Cy
Review №14

Jake is hands down my go-to guy for all my roofing needs. His quick response and professionally let’s me know my clients will be well cared for throughout the process. The whole team at Turn Key is a pleasure to work with.

Da
Review №15

Excellent customer service from the time they provided the estimate to the final payment. There were no hidden costs and no surprises. The crew arrived on time and left the work area cleaner than it was before they started. They even trimmed a few limbs from over the roof. They exceeded my expectations. I would definitely use their service again.

su
Review №16

Nice and very helpful. Went above and beyond what I expected. Thank you so much

Ba
Review №17

Incredible experience! From the lady in the office, Austin who quoted the job, to the crew who completed it, everyone was very professional and did a great job.Will be using again in the future. Pricing was competitive and the service was better than expected.

Ni
Review №18

Amazing job they did on my house today in Greenville the sales project manager Austin Pyle was super professional and informative through out the whole process keeping me up to date on everything , they actually did my roof a week earlier than projected and gave me a good heads up about that , the crew who did the install were very professional and respectful to my wife who was home all day while I worked and when I got gone it looked like they were never even there they cleaned up so well, I have been in the construction business for a while and have never seen a roof done this well. They went above and beyond.

An
Review №19

I live half mile from there office twice they were suppose to come give an estimate and neither time showed up. Up side Ill save the money and do it myself but the downside is Im one person so cant safely install metal but Ill just shingle. Makes you wonder how they are in business when they wont even give quotes

Be
Review №20

Had a few singles come off my roof. Jake and BJ were at my home the same day I called and repaired. Very professional and I highly recommend!H. Dodd

Mi
Review №21

Very nice people to deal with. They were out the next day after I called and took care of all of our issues.

Su
Review №22

They came in when I was on my last leg with insurance companies. Wonderful customer service! Great pricing, easy to talk to, very compassionate, and done a fantastic job! Not only did they do a great job, they did a fantastic clean up. Youd never know they where here other than my gorgous roof!These guys know there stuff!!!!!! I wouldnt have called anyone else if I called them first.

Jo
Review №23

Tom, the man who came out to evaluate our roof, was extremely knowledgable and took his time looking at our roof and even pointed out damage around our chimney. The man who came to actually fix it (I didnt catch his name) did a great job!! He worked swiftly and it hasnt leaked since!

Li
Review №24

Misrepresented installation of tarps; there were none installed. Three people verified. Very frustrating from a well respected company. Use another local company who will show the work with pictures before and after. Bad attitude from sales rep who stated he wanted to help us, unto called on tarps. Also refused to provide documentation for steep roof expenses to insurance. Hmmmm!Do not recommend them.

BJ
Review №25

Handled a roof for my brother in law. They were quick, responsive and finished the project on time with no issues.

To
Review №26

Very impressive.... professional office staff and their sales staff was great to work with. We enjoyed working with all of them and we love our roof!!

Mi
Review №27

While working on my neighbors roof Turn Key Roofing employees took it upon themselves to spread their equipment & materials into my yard, walk through my property, take their breaks in my back yard, and leave a mess on my roof and deck.Completely unprofessional and unacceptable.

Ka
Review №28

I love Turn Key Roofing! They are professional and caring! They do a great job on roofs, gutters, siding and windows..and at a great price! I would highly recommend them! It is a great experience from start to finish.

Sc
Review №29

Bill evaluated our roof and saw some damage. He even showed up to ensure the insurance adjuster correctly evaluated it. It was replaced swiftly and for the price quoted.

Am
Review №30

Very pleased with my service! Extremely friendly and helpful sale team.Excellent service! Thanks Turn Key!

Gr
Review №31

Came to house. HOME INSPECTOR said storm damage. Austin came out explained it was blistering and why it happened. Bery informative, professional and knowledgeable.Hey on time too!!!!!Greg V. Anderson,SC

Ch
Review №32

Awful experience, still cant get a receipt or a written warranty, also they ran over $6000 on my credit card without my knowledge. Your better off with anyone else.

Ca
Review №33

After a very bad storm my roof started to leak where it never did but they stood by their work and word. It was a little after the 1 year warranty on workmanship but Leah there took care of it all. She did more and beyond to help me. I am disabled and on a fixed income and she sent out a crew to tarp the area to protect it till my insurance company could come out because more rain was coming. My insurance could not find out where it was leaking and since it was a brand new roof my insurance would not help me but they came out found it and took the time and fixed the problem. She is a blessing and took care of everything. You can count on her

Je
Review №34

I have enjoyed doing business with Turn Key. They have always been on time, responsive to my, fast and professional

Ja
Review №35

Very rude guy. Came to my house to give a price on a insurance job and was mad bc I priced other places also. Wouldnt give me a price without seeing how much the insurance company approved me for. Not to mention I told him I was busy that I wouldnt be home till a certain time and I got home about 20 min early and he was already sitting in my driveway. Very pushy guy. Wouldnt recommend him to anyone

Pa
Review №36

This is great company!!! I will always call them for all of my roofing needs.

Ke
Review №37

This is where I work great place to work and work for

Ad
Review №38

Great service !

Jo
Review №39

Prompt, professional and trustworthy! Great company!

Va
Review №40

Wonder people! Nice, friendly and honest!!

Ro
Review №41

Love my job and blessed

Tu
Review №42

Turn Key Roofing does a great job!

St
Review №43

Did a great job on patching a leak

au
Review №44

Great sales guys

Le
Review №45

Turn Key Roofing does a Great job!

Tu
Review №46

We love Turn Key Roofing.

Information
100 Photos
46 Comments
4.4 Rating
  • Address:432 Sayre St, Anderson, SC 29624, United States
  • Site:http://www.turnkeyroofing.net/
  • Phone:+1 864-241-8133
Categories
  • Gutter cleaning service
  • Deck builder
  • Roofing contractor
  • Home improvement store
  • Window installation service
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:8:30am–4:30pm
  • Friday:8:30am–4:30pm
  • Saturday:8:30am–4:30pm
  • Sunday:8:30am–4:30pm
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