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Alisons Relocations Inc
310 E 1st Ave, Anchorage, AK 99501, United States
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Da
Review №1

Wonderful experience start to finish. The crews were all experienced and efficient which made the whole process run so smoothly. Our consultant, Valerie, was super responsive and creative and she “held our hands” through the whole move. Would highly recommend.

E
Review №2

Alison Relocations staff were extremely helpful. They really worked with us when we had questions and inquiries about prices/time/and how to ship. They will ship your guns and ammo! Which was nice for us who is a hunting family. They also were more then happy to ship a car with out stuff if we needed.We had a budget and most movers were way over the price that we could settle with sadly. Alison’s prices were very reasonable, they include packers, packing material, and time slotted for the move. Overall the experience was really nice and easy.Our only complaints would be the movers over packed several boxes. It made it hard for our next movers and us to unpack several boxes because we could barely lift them. When it came to unpacking, some of the numbers on the boxes were multiples of the same numbers, it became confusing after a while. I’d give them a 4.5 if I could, they really are a nice company to work with.Overall their a nice small Alaska grown business to work with. I would really recommend them for a family that is moving outside of the military or federal job. Thank you so much Alison! You guys really made moving easy!

Li
Review №3

The office staff was attentive and quick to respond to questions and proactive to keep me updated on activity. The staff, that packed and moved my household, was diligent and respectful with an upbeat attitude. I would highly recommend Alisons Relocation.

Tr
Review №4

The Alison’s crew was friendly and efficient while packing and loading our belongings in Anchorage. We had. 40 foot shipping container which also had room for our car. The subcontractors in our destination city were also very friendly and efficient. Overall the price was much better than all competitors. Would highly recommend. Thank you Alisons.

Ci
Review №5

When things went south during my move from Sitka AK to Medford Oregon, Alisons relocation communicated with me throughout the process and even paid my extra stay at an AirBnB as I didnt have a mattress to sleep on anymore. They were incredibly professional and responsive and I recommend them if youre moving from or to Alaska, which to be honest, is a difficult journey. They made it bearable and reassured me and supported me throughout and that has meant the world since it was such a big move. When a couple of items showed up damaged, they were prompt to direct me to the proper channels where I received reimbursement. Thank you Alisons Relocations for getting my stuff relatively safely back down to the lower 48s!

Mo
Review №6

Allison relocation moved me from Arizona to Alaska with my household item and my car. It takes 3-4 weeks. The pick up and drop off were very smooth and stress free! I will for sure hire them again for my next move.

NC
Review №7

We used Alison’s Relocation when we moved to Alaska, then again when we moved out of Alaska. Everyone we spoke to is friendly and professional. They were attentive to our needs for the move and quite affordable. We had a great experience with Alison’s and would recommend them to anyone.

Je
Review №8

They were very good, I would definitely hire Alison’s again. My car and household stuff arrived in fine shape. We went right down the list and checked things off as they came in the door. It felt very organized. Moving is so disruptive, but I felt like they really had it under control. Thanks.

Kr
Review №9

The moving crew from Alison’s was professional, organized and super helpful for my recent local move. They went above and beyond and offered to pack up random items that overwhelmed my stressed out brain.Everything was moved safely and in perfect condition.I hope I never move again but if I do I am calling Alison’s!

Jo
Review №10

Really impressed with the move. Local movers were friendly, on time, easy to work with, and went out of their way to make packing everything easier. The trouble is moving everything to the lower 48 and handing off the reigns to another company. We had some frustrations with this, delays and poor communication but the when the owner of the company caught wind of this she acknowledged the inefficiencies and personally made it right. They flew a local driver from Alaska to Montana to drive our stuff to Missouri. I was really impressed with the response.

To
Review №11

Alisonss Relocations is fantastic. We moved from Kentucky to Alaska and can not recommend Alisonss more. Their staff when out of their way to make a monumental move doable for us. We looked at every option available to move and Alisonss was able to show us how to do it reasonably. Their communication is excellent. I can not thank Rick enough for his patience and expertise in helping us. When our household goods arrived in Anchorage, their movers unloaded the container into our house and didnt stop until it was done. Their work ethic was amazing. For whatever comes next in life, Alisons will be our first call. To the whole staff at Alisonss thank you again for being there for us and taking care of our family. You are awesome!

Ca
Review №12

Allison and her company were incredible ! She made the process smooth and seamless! Highly recommend

Je
Review №13

I am very pleased with the services they provided. They were able to move my belongings on short notice, they didn’t break anything, they worked really hard, and they were funny. They helped the move be less stressful. :)

Ju
Review №14

Wow, what a work crew, from the first phone call to inquire to the loading of the truck. The guys did an awesome job wrapping and then loading our furniture and boxs. They worked over a 12 hour day and were still smiling and happy right up to the end. Thank you so much

Le
Review №15

My shipment has not yet been delivered to its final destination, and I will update accordingly if needed, but I have had nothing but a pleasant experience with Alisons Relocations. I am moving from Colorado back home to Alaska. Every time Ive called its been easy to reach Ben, who was my point of contact before beginning the process. He answered all of my questions timely and accurately. It was very easy to get the ball rolling and they worked with my sudden notice. The movers in my area were great and helpful. They were quick and professional. Ive been given the invoice and its very close to my quote. I would highly recommend this company for a long range move.

Ma
Review №16

Recently my family moved from our Anchorage home of 22 years and hired Alison’s Relocations for our move. I very strongly recommend others do the same. Alison’s team handled our move professionally. They were very careful and caring with our family treasures. The packing was very thorough and complete.Even more than those basic moving needs that were so well handled, the moving crew was an absolute pleasure. From the first hours when the crew arrived to the moment they walked out the door, we had a great time. They obviously enjoy their work and each others. It was truly a pleasure to have them having fun in our house. Moving is stressful enough that you don’t need to worry about the movers.Interestingly when we arrived at our destination, the team that helped us move into our new home were also very happy our move was handled by Alison’s. They said the moves are always well packed and organized in a way that makes it smoother for them. The company’s reputation is strong even outside Alaska.

Te
Review №17

We used Alisons Relocations for a move from Arizona to Anchorage. Our sales person was Rick. I give them 5 stars! From the initial phone call I knew we had found the mover we wanted to handle our precious household goods. We received continuous communications with him and his support staff, our estimate and actual cost were spot on, the services performed in AZ and AK; EXCEPTIONAL! No damages and no surprises. Thank you ALL for making our families adventure of moving to Alaska so welcoming and pleasant.

GI
Review №18

Everyone at Alisons Relo was wonderful....from the office staff to the estimator to the actual packers. They were helpful, knowledgeable and inspired trust. The packing was done quickly and efficiently. My move was across water and a couple of states. Everything arrived in great shape, no breakage or damage. The unpackers were just as friendly and quick as the Anchorage packers. Thanks Alisons. You made my move as easy and stress free as possible.

Jo
Review №19

So I moved my family up to Alaska in March. Alisons Relocation Inc had the best prices (by far). We moved an entire truck full as well as a car. It didnt break our bank account.

Ch
Review №20

Alisons did a decent job of getting our move from AK to ID completed but there were quite a few inconsistencies in what was said initially and what actually went down. First the good. They moved all our stuff from point A to point B with minimal breakage. I can take the blame for all of the breakage as it was probably how we packed and loaded it. Our vehicle arrived there as is had left Anchorage. No complaints there. Price was reasonable also. The bad is as follows. Many things that were said during our home visit arent how it went down with the quote. They have some disfunction at their office and the right hand didnt know what the left hand was doing. We really werent told that we only had 2 hours to unpack at the destination and we werent told the details of when the time would start. The two hours started when the vehicle was out of the container. That would have been nice to know. Also they got the delivery address wrong as well as my cell number. The driver attempted to deliver the trailer to the wrong address and he couldnt get ahold of me because he didnt have my correct phone number. Luckily I saw the truck drive by the storage place and ran the guy down. Additionally, I was told that my household goods and vehicle were the only things that were going to be in my container. Not the case. They double dipped and stored a big crate behind our Expedition and never mentioned it. Our driver clued me into their scheme. Overall I was satisfied with the move but way too many inconsistencies, some of which I didnt mention here.

Al
Review №21

Received excellent service from Tai and Ronny recently during my big move. They were very professional and accommodating. They handled everything with great care and we’re very kind.

Mu
Review №22

On the surface this business is friendly and promises great service. This has been a horrible experience with Alison’s Relocation Services. First of all you need to know that Alison’s uses a third party moving company once your belongings leave Alaska. Your belongings sit in Montana for several weeks until they have a load coming your way. During this time some of our stuff is lost and broken. We purchased their insurance and said that we would be covered which as it turns out is a lie. The driver that delivered most of our things and other customers things to us ended up quitting and never turned in our paperwork so now Alison’s is not going to take care of our lost items....... They are calling a less than a quarter of the replacement cost a good will payment to us. Now if you remember, we bought their insurance. If you can help it, stay away from this business because you’ll be glad you did.

Bo
Review №23

Very professional company and employees. Pricing was fair and reasonable. We had a complicated move of both an in-home business as well as our personal belongings. No damage and no drama! Highly recommended!!

Li
Review №24

Our recent household goods move was assigned to Alisons Relocations and we had an overall really great experience with them. It started off a little rocky as there was some confusion as to how and where and everything else, but the guys on the ground were awesome and really took care of our stuff. They were careful with the fragile items and made sure to double check if they werent sure if it needed to be packed or not. They were so nice as to even do a 3rd pick up at no charge (typically only 2 pick up locations are provided in a military pick up). They were professional and curtious, and didnt even smoke or cuss on the property. They get my two thumbs up approval!

Em
Review №25

We unfortunately Alisons. Many of our boxes NEVER arrived. They told us that it wasnt their fault they were missing.They charged us shipping on items that didnt belong to us. When they attempted delivery of items that werent ours the delivery guys were ticked they had to take them back to Alisons warehouse. They wouldnt credit us for those items weight we had to pay for. They never did recover our belongings. Other items of ours were damaged beyond repair, but Alisons took no ownership of that either.Horrible attitudes, horrible customer service. I always tell people what poor service Alisons relo is.

Da
Review №26

A great experience! I have no problems or worries.The packing, the moving and the delivering was done efficiently. Everything arrive intact.I will certainly use them again.

Jo
Review №27

It was a huge decision when deciding who you will have move all of your worldly belongings 5600 miles. We are VERY pleased with our selves for making the decision to use Alisons Relocations. We did our homework prior to hiring our mover and found that the time taken with us to answer our many questions by this company was impressive, the knowledge of the staff was very comforting and the complexity of our needs was easily met. From start to finish (we received our household goods last week) the experience has been nothing but professional, comforting and spot on budget as quoted. I suggest anyone moving to call them first, youll see what we are saying is fact. Thank you Ben, Kavin, House and Loma!

Ke
Review №28

We just received delivery of our household goods and 3 autos on Friday of last week; shipped from Vermont to Anchorage. The communications from start to finish were excellent with Alison and her staff. This was a huge move for us and the distance vast but we can say unequivocally that we will recommend Alisons Relocations in the years to come to friends looking for a referral for a moving company. The Hoffman family is pleased to have supported one of Alaska finest. Very competitive pricing and no damages!! Thank you to everyone at Alisons that worked with us; Alison, Valerie, PJ, House, Kavin and Jim.

Ka
Review №29

Our experience with Alisons was great. They answered all our questions. They did an outstanding job of packing us and our property arrived in good shape.

Al
Review №30

Very nice people, poor quality movers. Had two moves at the same time - across town Anchorage and Anchorage to Florida. On both moves items were broken, ruined or lost despite their assurance that items would be wrapped and stored together in a moving pod to prevent just such problems. Will go elsewhere for next move.

Ka
Review №31

Worst experience ever. My family shipped our property out-of-state with $30K insurance. After only receiving some items, much of them damaged, I filed a claim for the many missing items. Rather than assist, Allisons actually told the insurance co. that some of our property could still be in our original home! Then, 7 MONTHS later, I learned that most of our property had been destroyed in a vehicle crash, which Allisons failed to disclose. AND if thats not enough, Allisons then told the insurance co. that Allisons had failed to charge for the insurance, so we had not paid for it anyway! Im still fighting our claim, with negative help from Allisons, despite that wed spent tens of thousands of dollars to Allisons for moving and storage over the last 2 years. Do yourself a favor and seek a reputable company!

Cy
Review №32

I made arrangements with Alisons to move my household belongings out of state. They packed my bulkier household items (mostly furniture) and transported it as far as their lot in Anchorage. Due to devastating circumstances, I was forced to return to Alaska before my items actually left the lot. Upon having them returned to me, I was dismayed to find significant damage to several items . . . my brand new mattress is filthy, my expensive entertainment credenza is damaged beyond repair as is my nightstand, and my dinette set also has damage. I filed an insurance claim with them a month ago and have yet to hear anything from them. My calls are not returned. I DO NOT recommend using Alisons Relocations.

Ta
Review №33

Excellent, Excellent Service!! We moved with Alisons Relocations from southern California to Wasilla, AK. Yesterday we received all of our household goods into our new home. Here is a bit about our experience. My initial call was taken by Ben McDaniel. He spent well over 30 minutes with me on that call whereas other moving companies we called either didn’t have someone for us to speak with our we didn’t get a call back. Ben arranged for our survey to be done a few days later and the following day I had my quote emailed to me by Ben. We then scheduled our move and within hours received an email with all of the move documents and contract necessary to secure our move dates. Three weeks later the movers in California arrived and packed all of our boxes with care and professionalism. Furniture was padded and protected and everything was loaded into the trailer that was parked outside our home. 17,240#’s!Valerie from Alisons stayed in touch with us to keep us informed as to the time of arrival into AK. It did take the full 6 weeks but we were pre-advised that during the peak season this may happen so we were prepared. Delivery crew was exceptional; everything is in place, put together and almost all unpacked. Not one item damaged! A nice touch; Alison’s gifted us a James Michener novel on Alaska and an Alaska Milepost! Thank you for the warm welcome and for the impeccable service from start to finish. I will recommend you to anyone I know or hear is moving to or from Alaska.

St
Review №34

They were on time and did a great job helping us pack the trailer. The guys sent out were top notch and really knew their job, thanks!!!

Cy
Review №35

Very disappointed. Started out well, business called day before to reconfirm which was promising. Movers were due a few minutes after 9 AM. Received call at approximately 9:15 AM saying they were having trouble with the truck. While I understand these things happen I was not upset. I received a call at 9:30 AM saying they were on their way. At 10:15 I called back and was told by the operator he would look into it and return my call. He never did. Drivers called out approximately 10:30 AM stating they were on their way. Showed up at 11:10 AM. Both guys asked to use our restrooms right when they got there. After stinking up our restrooms they had to unload half of their truck that was full of pallets into our yard. Why they came with half a truck full of stuff already I dont know. I guess it was because they had to switch trucks. Long story short they had to call another driver to come pick up their pallets. When they loaded our items they did a fairly good. We had several very heavy items. I was very disappointed when they unloaded my Tempur-pedic king size mattress. When they opened the truck the mattress was bent in half, the plastic had come off one side of the mattress and the mattress cover I spent $120 for was torn and very dirty. Even had rust on it. All I can say is Im glad I dont have to move for quite some time and I will spend more time researching movers before selecting one. These folks were a recommendation from our realtor. Since it was a womans name and a local business I thought I would give them a go. They actually scratched up the entry door of our brand new place too. Im thinking professional movers wouldve covered the area around the door before moving things in or out of the house. Lesson learned.

X
Review №36

This company has terrible service. They had very poor communication. My shipment was much later than they said it would be. I was missing boxes when my shipment finally arrived. I would NOT recommend them!

De
Review №37

Worst experience I have ever had including heart surgery. Would not recommend to move a refrigerator from Sears across the street.

MR
Review №38

Everyone was soooo helpful. We made the 3948 mile trip to our new home with advice from the Alison crew with out a problem. Our household goods made it there in one piece and in half the quoted time. Thank you all....

za
Review №39

Everyone was super nice

Rh
Review №40

Ineffective, non caring, lost things, broke things, took forever to get my things. They were ok till they were paid, then took months to get my things. I wouldnt use again.Beware !!!!!

Jo
Review №41

Great Service.

Information
11 Photos
41 Comments
3.9 Rating
  • Address:310 E 1st Ave, Anchorage, AK 99501, United States
  • Site:https://www.alisonsrelo.com/gmb
  • Phone:+1 907-345-9934
Categories
  • Freight forwarding service
  • Container service
  • Moving company
  • Moving and storage service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
From the business
  • Identifies as women-led:Yes
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