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Allen Rapid Dry Carpet Cleaning (Pet Odor Experts)
5025 E 98th Ave, Anchorage, AK 99507, United States
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Re
Review №1

They were so friendly and efficient, and my carpet looks brand new again. I was impressed with how dry the carpet was when they left, and it was perfect to do just as winter is setting in, now my home is clean and cozy. I would definitely hire Allen Rapid Dry again.

Ma
Review №2

I had my dryer vent cleaned out and the tech did a very good job. On time, polite and very professional. The owner, Allen is also very responsive when I had questions and returned my call promptly. Top quality work and fair pricing too. Very highly recommended!

Ro
Review №3

WOW - so many great reviews are already here! However, I MUST give a shout out to the amazing work and customer service that was provided by the technicians Chris and Khiel (spelling could be off - sorry!) They both took the time to explain the process and approach to get you thoroughly cleaned carpets.I don’t know what more to say that others haven’t stated before me.- You deserve clean carpets? Or it’s a major improvement in the quality of life at home? Stop assaulting your nose with bad smells? whatever reason you pick, I stand by saying this was an outstanding experience that will become a repeat annually.

An
Review №4

They did an amazing job on the carpet in my house!!! The carpets went from yuck to beautiful! Thank you Allen Rapid Dry Carpet Cleaning.

PM
Review №5

BEST business I’ve lucked into!!! There’s a reason Allen Rapid Dry has such a high rating on Google. These guys have the best customer service in town!!! Not only are they incredibly responsive and attentive, but their technicians are wonderfully thorough, professional and kind!! I cannot rave about this business enough. I spoke with one of the owners, June, and she was absolutely marvelous. So patient and kind, June walked me through the process, answered ALL my questions, got me an estimate and, within minutes, she scheduled our carpet cleaning. The only thing I’m more excited about than my impeccably clean carpets is the life changing vacuum cleaner I got per June’s recommendation.

Ja
Review №6

I love good customer service as much as I love clean carpets, and with Allen Rapid Dry I got both! From scheduling until they left my home, everything was done perfectly. I received detailed instructions prior to their visit, the crew that showed up was professional and very nice, and they did a beautiful job on our carpets. I couldnt have asked for a better experience. I will only use Allens Rapid Dry from now on!

jo
Review №7

I have used many carpet cleaners throughout my years and was floored at the cost of carpet cleaning in Alaska. Price wise they are on par with several other companies. Here is where I was impressed. I had three rooms with fairly clean carpets, and no pet stains. I expected they would come in see the condition of the carpet and just do a quick once over, but no. They got out the shampooed and treated my rugs like there had been a years worth of frat parties on them. I mention this because it is nice to see they did not cut corners and just try to get in and out and on to the next call. They gave the same level of attention to my clean carpets as they would heavier soiled carpets. The technicians were also nicely dressed and professional. I will be using them each and every time. Though the cost of carpet cleaning is WAY higher than in the lower 48 (average cost $100 for 3 Rooms) The effort they made and professionalism shown made the higher cost worth every penny.

Be
Review №8

Both young men were professional & explained everything to me and was very polite. I will definitely use them again. Thank you. A great job done.

ri
Review №9

Mr. Allen personally came out with his technician Kiel. He was incredibly friendly and professional explaining the process to me, and Kiel did and outstanding job on our carpet which is 10+ years old.Will definitely being using this company in the future!!!

vi
Review №10

I was very happy with the carpet cleaning that this company did. They had availability on the day that I wanted to do it on (when my dogs were at the groomer) and they did a great job. The carpet is so clean and I would use this company again.

Sh
Review №11

Greg was super friendly and did a great job. I appreciated that he took the time to talk with me about what would be the best and most affordable option for the carpet issues we were dealing with. We have four pets and live in a home that came with prior pet odors and problem areas. He did a great job removing odors and cleaning our carpet. Well use Allen Rapid Dry again, for sure!

In
Review №12

We were able to schedule last minute and our carpets looked great when they were done! The young gentlemen who came were on time, professional, and courteous. We have used Allen Rapid Dry Carpet Cleaning 2 times now and plan to call them again when needed.

Te
Review №13

Allen was great. He did a great job on the carpets. It smells so much better in our place.

Pa
Review №14

Both the young men who came and cleaned the carpets were courteous and professional. They did a very thorough and excellent job cleaning all carpeting and stairs. We also added the pet stain and odor and Scotchguard treatments. My carpeting looks like new again!

Ri
Review №15

Very professional. Great communication. They were even early for my schedule appt. Very happy with the service. Definitely recommend their service.

He
Review №16

Kris & Kiel were amazing guys. Quick, on time, respectful & fun. Great personalities. They made sure we knew and understood every step of the way and made sure we were part of every decision.Mrs. June is the sweetest too. It was like talking with an old friend and just picking up were we left off.

Ar
Review №17

This is the second time we’ve used these guys and they have been awesome! They’re fast, friendly and very thorough. Our baby recently started crawling and we knew it was time to get the carpets professionally cleaned again. It was really easy to book with them through Facebook and I got a follow up call to confirm everything and the price. I’ll be using them again and I highly recommend them, you won’t be disappointed!

Ka
Review №18

Ive had Greg and his crew clean my carpets for a few years now and they are always professional and timely. My carpets look beautiful when theyre done. Highly recommend

Be
Review №19

I needed the master bedroom & stairs done.. They even called to see if they could come 15 minutes early. Im extremely happy with the job. Its a wonderful company to deal with. I was lucky because they have a special going on the carpet guard. Highly recommend them.Thank you June for getting me booked when needed.

Pe
Review №20

I had lots of urine stains, they did a great job cleaning them. Great job done.

Dr
Review №21

I was excited and was hoping to get results like the ones pictured on Facebook. The cleaning was not as expected. The next day I had to scrub to get stains off myself.The young boys, were very friendly, hard working and punctual. But I was disappointed in the results the next day.

Ho
Review №22

I had already moved out of state by the time our stuff was taken out of our apartment & we needed the carpets cleaned. They were super helpful and accommodating for the situation and I was able to handle everything over the phone. Super stress free. Thanks a bunch!

Sh
Review №23

Kris and the other guy that helped him were both very nice and professional. They did a great job and our house smells cleaner. Everyone I spoke to here were super friendly.

Ma
Review №24

Prompt, Professional and Outstanding Work! Appointments are easy to book and they are very responsive to call, email or text inquires. As a real estate agent I have used them for my listings and they do an amazing job! I also have my home carpets cleaned every spring highly recommend Allen Rapid Dry!

Em
Review №25

Very professional people, love the quality of work. Amazing outcome and super clean carpet. I will use them again and will recommend to friends.

Fr
Review №26

We’ve had Allen Rapid Dry clean the carpets in our rental property twice now. The most recent was after some guests threw a party without consent. The carpet in the living room and hallway look and smell amazing after they were cleaned. We will happily work with Greg and his team again in the future.Update 2021. Greg and Kiel cleaned the carpets in two of our rentals yesterday. Just like the two times previously, the carpets look great, smell good, and are dry the next morning. Great folks to work with.

Ja
Review №27

Main floor and stairwell carpet cleaning, detail, shampoo/conditioning, and protectant application on stairs and landings.We are very happy and pleased with the services provided by Greg and Danielle with Allen Rapid Dry. From start to finish, they kept great contact and communication, were professional and considerate of our home, and exceeded all measures to make sure our carpet cleaning experience was exactly as planned and hoped for. I appreciate them also providing follow up instruction to keep lasting results and finish throughout the areas treated in our home. They are a locally owned and operated business based in Anchorage and I would highly recommend and refer them to anyone needing carpet or upholstery cleaning services. God bless!

Am
Review №28

Great company, outstanding customer service. Very impressed by their work! Great job guys!

Ki
Review №29

Prompt, professional and personable technicians. Great service/value and my carpets look & smell fantastic!

De
Review №30

I had them clean an apartment of mine and I specifically told them that it was dirty from the previous tenants. I told the scheduling person this specifically and so the price she quoted was higher. I asked why and she said because of what I told them. I told the Technician that it had a smell and showed him around the apartment. I waited a day or two to let the carpet fully dry and it still smelled. The carpet did appear cleaner but still smelled. If the company would have called for feedback, I would have told them instead of posting. soo worth the cost? I could have bought a steam machine for what I was charged.

Da
Review №31

Very polite and professional owner and crew that did an amazing job on our floors. They even got the pet stain and smell out of some of the toughest spots that we haven’t been able to remediate. I will be using this service again and recommend you all do so as well.

St
Review №32

Great service! In and out in just over an hour. Carpets look great! Friendly and efficient crew.

Er
Review №33

I absolutely loved working with Allen Rapid Dry! They were super easy to work with, extremely helpful, very professional and told me the best and cheapest solution for my carpet. I will use them for all my carpet cleaning needs moving forward.

Pa
Review №34

My sister referred me to this service and I am so glad she did. My couch looks brand new and smells amazing! Mr. Allen and his daughter were very professional and the job itself went by quick! Highly recommend!

Ki
Review №35

These guys are amazing! They were able to fit us in their schedule within a short time frame, were so patient and understanding with all our changes, and did a beautiful job cleaning our carpets! Highly recommend!!

Ja
Review №36

The whole process was wonderful— from scheduling the appointment to confirmation to the carpet cleaning itself. Greg was professional, friendly, and funny. He definitely knows his way up, down, backwards, and around carpets. We needed our carpet cleaned for a move-in, especially because of the pet hair that my girlfriend was allergic to. It’s been a couple days since the carpet cleaning and they look so much nicer than before! My girlfriend’s allergies are much better. No Greg, those earmuffs do not make your ears look fat, thank you so much!

co
Review №37

So informative and Very friendly. Will be calling them again when I need my carpets done. Def learned a thing or two. Very professional. I have cats and we all know cat odor can be the WORST. He wasn’t judgmental and gave me a few tips and tricks to use later on. Carpets were dry by the Evening. So far they look and smell amazing. Thank you Allen for all your hard work and help today. A’donai and I enjoyed meeting you.

S.
Review №38

Quick, professional on time, would recommend them to get those high traffic areas.

An
Review №39

The carpet in my condo lease is 12+ yrs old with untold renters before me. I have three dogs and all the pet stains and odors that go along with my fur babies. Allen Rapid Dry was Fantastic! They left leaving my carpets looking nearly new! And they worked magic in getting pet stains/odors out.....Unbelievable! We discussed possible treatments and possible costs all up front so there were no hidden fees. They arrived on time, were courteous and professional. Went straight to work and completed my entire condo in less than 3hrs!! I would recommend this company again and again!!

Ca
Review №40

Great on-time service, good communication, the website was easy to navigate, but most of all, the carpet looks great!

Ka
Review №41

The service was great! Right on time and very friendly. Would definitely recommend.

Ma
Review №42

You simply cant go wrong using Allen Rapid Dry.

Ha
Review №43

They are the only ones Ill call!In a world where I feel like quality customer service is going out of fashion, Allen Rapid Dry takes customer service very seriously. Every time I call, someone answers the phone and is able to schedule me right away and answer questions I may have. They send a friendly reminder the night before, and text you when they are headed your way on the day of service so you can make sure your husband is dressed and your dogs are prepped to be on their best behavior.Ive had Allen Rapid Dry come out to my place three times. Twice to clean carpets and once to clean out my dryer vent. Each time Greg has come out and been incredibly helpful, knowledge and does a very thorough job. The first time, I pointed out some dark staining on the carpets all along my walls and he explained why it was happening and gave the spots extra attention. They are quick and efficient and my carpets are usually dry by the end of the day.

Sc
Review №44

Greg cleaned our carpet about three weeks ago. Our carpets are old and light color. The carpet looked great after cleaning. After three weeks the carpet STILL LOOKS GREAT. Service was on time. Greg was both friendly and informative. I will reuse, and recommend Allen Rapid Dry Carpet Cleaning

Ke
Review №45

The professional cleaning that was completed exceeded our expectations as we have never used this company before. The carpets were restored to looking new. All the pet odors have been removed and our upholstery looks amazing. Thank you Allen Rapid Dry for doing an incredible job at our home. What a great value they provide. We recommend them for any carpet and upholstery cleaning.

Br
Review №46

Greg was so friendly and personable! He and his wife are excellent at communicating and they made sure I knew all the facts and explained everything to me without me even having to ask any questions! I will definitely recommend them to anyone looking to get their carpets professionally cleaned and I will definitely be using them in the future! Thanks again!

De
Review №47

Very professional and am grateful for the great looking carpets.

Ve
Review №48

My carpets look amazing! I have two dogs and one of them likes to mark his spots on the upstairs carpet. The service that I received with Allens Rapid Dry Carpet Cleaning was outstanding. It was done in a very timely manner and they were very professional. He gave me some good tips and tricks to keeping my carpet looking clean and spent time explaining the process of what they were going to be doing before even starting. My upstairs no longer smells like my pets and looks great too! Thank you!

Nu
Review №49

They helped me get my deposit back for move out cleaning, saved me over a $1000!Great quality, very responsive, very nice people to do business with.

El
Review №50

Greg did a fabulous job cleaning my carpets! I was moving out of a rental and highly recommend this company. He was on time, very friendly, and happy to answer all of my questions. I was able to leave once he got started and when he was done he sent me a notification. The carpets look brand new! I will definitely be using his services in the future.

Li
Review №51

Crew was courteous and hardworking. Thanks so much.

Dr
Review №52

Mr. Allen has been an absolute dream to work with. I can not recommend this company enough. He was highly professional, and the kindest person you’ll meet. His customer service & satisfaction are phenomenal. He did a wonderful job with meeting our service needs!

Je
Review №53

Very easy to work with. We had our offices carpet cleaned. We had to schedule it on a Friday afternoon so it will not interrupt with our client appointments. They were able to accommodate and they did a very good job! We definitely will be calling on them again next year. Im thinking of hiring them for my home as well. Very satisfied customer.

De
Review №54

They were thorough, fast, friendly and did an excellent job. I highly recommend Allen Rapid Dry Carpet Cleaning.

As
Review №55

They were easy to work with and did a fantastic job!

Ge
Review №56

I LOVE Allen Rapid Dry. I love them so much that I hired them to clean my carpets even though *I own a carpet cleaner*. Like (what I’ve come to realize is) a lot of people, I’ve actually been following them on FB for years just for the cute dog photos, despite living 2-4k miles away for the last decade+. You can bet this was the first phone call I made when I moved home and bought a house. I called them so fast that I couldn’t even tell them what color the carpet was, and whether or not it had stains. They were able to get me taken care of within the week, which gave me just enough time to realize that it did in fact have some stains. Greg noticed them immediately, despite me not mentioning it, and did not rest until they were out. He also steamed out bedpost impressions from the previous owners without me needing to ask, and gave me advice on how to combat them in the future. But, the best part I’ve saved for last of course - SCOTCH-GUARD!! I scotch-guard EVERYTHING. I have three dogs, so anything could happen and it’s a huge help in keeping things clean and looking new, but it can be pricey. Having just bought a house I was nervous to even ask for the quote, because I knew it would be tough to swing. Adding on a scotch-guard treatment to my cleaning for over 800sq/ft of carpet cost me less to do than my last couch set treatment - by a LOT. For as long as I live here Allen’s Rapid Dry gets all my business.

Ma
Review №57

Greg was very friendly, efficient, honest about what I needed and didnt need, and knowledgeable about the cleaning, carpets in general, and other recommendations. He did an excellent job cleaning the carpet. I would hire him again.

Ka
Review №58

Very personable, on time, and exceeded all my communication expectations. They cleaned my house on JBER in just a couple hours and theyre great with dogs! I highly recommend.

jo
Review №59

Ive used many carpet cleaners for my rentals before but this is by far the best. I thought I would need to replace the carpet but glad I gave Allen Rapid Carpet Cleaning a chance. Well worth the investment and service and quality was A+. Thank you

Ho
Review №60

I highly recommend Allen Rapid Dry. They were fast, friendly, knowledgeable and they did an amazing job!!I was concerned about stains from a potty training puppy they answered all of my questions did a through inspection and my carpet looks awesome!! I’m very happy and will be using them again.

Bi
Review №61

Arrived promptly. Did an excellent job on the couch and chair. Even got a stain out I didnt think would ever come out.

Al
Review №62

This is my third time using Allen Rapid dry and I could not be happier. Their customer service is amazing and the work they do is just incredible. 10/10 would recommend.

Ke
Review №63

I chose Allen Rapid Dry Carpet Cleaning because of the ratings online, and they did not disappoint. Their schedule is very tight, especially towards the end of the month. But their communications were clear, current and professional. I love that they schedule appointments as they roll in, and they kept me informed about everything - from pricing structures, scheduling, arrival of the carpet cleaning crew, and final billing. Excellent customer service.

Me
Review №64

Great service. I had my carpets cleaned upon moving in to my new house. Greg went out of his way to make sure to document any existing stains that we both knew he wouldnt be able to remove on my invoice so I could use it as documented proof to my landlord that the stains were there when I moved in. He didnt have to do that, but I appreciated him looking out for me on top of doing a quality job with the cleaning.

Br
Review №65

I will be using Allen Rapid Dry in the future! I was educated on the process, what chemicals were used, and what to expect as a finished product. They arrived on time and really made the difference that was needed on our carpets. We have dogs and the previous owners of our home did as well. Years of bad smell was taken out just by a couple hours of their effort. He also gave information about when we decide to get new carpet. Very professional and the finished product speaks for itself. Thanks so much!

Ch
Review №66

Quick and easy with quality. Some of the best electronic communication and confirmations systems I have come across. Very efficient for a Mom and Pop operation. Thanks Greg!

As
Review №67

Extremely knowledgeable and kind. Glad we went with Allen and his team!

Ry
Review №68

Very nice owner. Did the work himself. Threw in a few extra areas for no charge. Good experience

Jo
Review №69

Great company to work with! They were very knowledgeable and took the time to understand my concerns and tailor their services to the specific type of cleaning required for my carpet. Easy to book and they were done in less than 30 minutes.

Ka
Review №70

Great service and no judgment..

Bo
Review №71

What a fantastic job Greg did on our carpets!!! I will recommend this company again and again. They stand by their name, my carpet was dry within 5 hours!! 5 ⭐️⭐️⭐️⭐️⭐️‘S

Ba
Review №72

Very professional and thorough crew and certainly an expert in the field down to explaining the science behind the odor. My carpets are beautiful and the odor is gone. Not the cheapest, I’m sure, but I know I won’t have to call someone else to do the work and it’s been done right.

Co
Review №73

Highly recommend Allen Rapid Dry. They did a great job cleaning our carpets on JBER. Great customer service and very professional.

Sh
Review №74

Very impressed with our whole experience - from easy to find initial information online to understand costs & process to simple booking, understanding prep, friendly customer service, updates of arrival time, ETC! Greg & his team are an excellent example of small businesses run by the best. Super nice, informative, trustworthy!

De
Review №75

Great experience. On time, professional, good price, great job

Je
Review №76

Did an amazing job on very old carpets! Knowledgeable about their trade.

Mi
Review №77

Great business, highly recommended

Ri
Review №78

I appreciated how professional, personable and thorough Greg Allen was cleaning our carpet and his explanation of how it would work on our exact carpet material was informative. I certainly would enthusiastically recommend his services.“Two thumbs up!”

ki
Review №79

Great customer service! Most likely will call them in the future.

Ka
Review №80

Very knowledgeable in different rug materials and required cleaning methods. Very communicative in service and confirmations. Arrived on schedule.

Ry
Review №81

These guys are fantastic, we’re quick in and out and everything looks great! My wife and I just had a baby and are super happy to have the piece of mind that our carpets that our little guy will be learning to crawl on are clean! Thank you guys so much!

Je
Review №82

Allen was very nice and professional. Did a great job on the carpets too. Very knowledgeable.

Sa
Review №83

We are still in shock. We were ready to trash our carpets due to our small dog and now we don’t have to! The water claw treatment completely pulled the urine out. I’ve hired other companies, bought my own carpet cleaners, rented carpet cleaners and used every homemade mixture you can find on the internet to remove the urine. I wish I would have found Allen rapid carpet cleaning service a year ago, I would have saved a lot of money and grief. This is the true professional that will fix your carpets. This has lifted a huge weight off my shoulders, we can’t thank you enough!

Ma
Review №84

He did the best job he could under the conditions, the smell is still there and the carpet needs to be replaced. The padding is the problem and Allen explained all that. But the smell was reduced by over half. So thank-you...

de
Review №85

Easy to use website to pick your services. Great customer service that calls to follow up on the plan. They evrn sent me a text when they were on their way as well. The carpets came out fantastic. This is my second time using their services and they have fulfilled all expectations and beyond.

Mi
Review №86

Exceptional service! The tech’s did an awesome job.We had our carpets cleaned and scotch guard applied, plus a large two piece sectional. The results surpassed our expectations. One spot needed to be specially treated in the pad under the carpet, due to puppy’s accident, and they knew just what to do. We will definitely use Allen Rapid Dry Carpet Cleaning.

Ev
Review №87

These guys were great!

Br
Review №88

This was our second time using Allen Rapid Dry and just like the first time we couldnt be happier! The guys showed up, right on time, got straight to work, and were gone before you could even notice. The carpets looked like new and smelled like it too! We will always recommend them to our friends and neighbors alike. Thanks again guys!

Ed
Review №89

This is my 3rd time using Allen Rapid Dry for carpet cleaning in my hotel. Their work is awesome! Which is why I keep going back to them. Highly recommend!♥♥♥

Ti
Review №90

Greg is very personable as well as knowledgeable! They came into my rental house and were very informative about their product use as well as what to expect from the type of carpet in the home. It was a pleasure doing business with Greg! Carpets look and smell great! Thank you for making my move in that much better!

Ta
Review №91

This is the company to choose when you need your carpets cleaned!! They were so responsive when I scheduled my appointment online and on the day of were even able to come out early! Greg was so kind and explained what I could do to help a few problem spots I had and my carpets look better now than the day I moved in!! I won’t use anyone else but Allen Rapid Dry for my carpets!!

Ro
Review №92

Allen Rapid Dry was an amazing company to do business with! The employees were outstanding and the work they did was excellent. Id recommend this company to anyone who is trying to move out of base housing.

Da
Review №93

We have used Allen Rapid Dry mulitiple times now. Wouldn’t use anyone else. They are all things a business should be to include kind and personable. They will always be our go-to carpet cleaners.

Ca
Review №94

Thank you To the amazing team of Allen Rapid Dry Carpet Cleaning. I have used them twice to clean my carpets and both times they provided great service, amazing customer service, and love the results. They are also very patient! Highly recommend and will be using them again.

Mi
Review №95

They were friendly and professional! Very good customer service! My carpet and stairs looks great! I would definitely use your services again! Thank you Great job!

Ja
Review №96

An absolute joy to be served by these guys! Both Greg and Jameson were as nice as they were professional! My carpet went from dirty and drab to bright and fresh! A+ for these guys!!! And affordable!-Emily and Jacob L.

LI
Review №97

Best carpet cleaning service in town! Will continue to use them. Super nice people too! Excellent rates and local owners!

Ly
Review №98

What a wonderful company! Our carpets not only look beautiful, but Braedon and Jamison were professional, present to my concerns, considerate, and were great to have in our home. On top of that, the next day, owner, Greg Allen came to treat a couple of coffee stains. With his magical touch and good humor, they were gone! I cant say enough about how I value this company and the service they provide.

Ji
Review №99

Five stars for these guys! They provide great communication, service and quality. I highly recommend them!

Ca
Review №100

My carpets came out amazing! I had a very strong dog urine odor that is gone. The urine extraction process is a miracle worker. If this didnt work I was going to have to buy new carpet. Not anymore! Greg and Brandon know their stuff and were exceptional in every aspect of the process. Thanks again!

Information
100 Photos
100 Comments
5 Rating
  • Address:5025 E 98th Ave, Anchorage, AK 99507, United States
  • Site:http://www.allenrapiddry.com/
  • Phone:+1 907-202-2829
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
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