Effective Teams was the best training course Ive ever had! Pauline Wallner is the best trainer Ive ever had. Her training facilitation skills are top notch and the personal and professional experience she brings to bear are invaluable. This was a virtual training format and Management Concepts had a redundant platform to ensure course access as a contingency. Due to a major storm the alternate access was needed and all went smoothly. Ive been taking professional trainings for over 30 years and this was truly the best. Thank you Management Concepts and Thank you Pauline!!!