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Agens Automotive
737 E International Airport Rd, Anchorage, AK 99518, United States
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Jo
Review №1

Over all, quite a great experience. A decent delay because of covid, but that wasnt Agens fault. Id recommend this shop to anyone! Great detailed work.

Ki
Review №2

Agen’s Automotive have been our trusted mechanics for years. Their communication and service is top notch. I especially appreciate talking directly with the mechanic about what work needs to be done. Will be back!

Da
Review №3

Great service with great communication.. I have been going to Agens Auto for many years and have never had a reason to doubt their diagnosis and the repairs done. Chrysler, Ford, Chevy and Jeep autos have been serviced over the years.

Ch
Review №4

Agens Automotive has been my go to place for years, when I need a vehicle repaired. They always get me in when I make an appointment , give me an estimate , keep in touch with me and repair things correctly the first time.They have always been very honest and I trust them completely. I would and have recommended them to my friends. Shout out to Steve O for his great work on my truck this month.Thank you !!Chuck Shroads

Sa
Review №5

I dropped my car off to be checked out for 3 lights on my dash, including check engine. My car was checked out, fixed and ready for pick up all within the same day. Car is running great!

Da
Review №6

Timely and Quality

Do
Review №7

Fixed my problem quickly, and cheaply.

St
Review №8

Took my 12 Ram 1500 in for a transmission service and to change the gear oil in both differentials. Dropped off at 8:30am and was called at 11am to tell me it was done. Fast and efficient, but also kinda pricy. Expect that. Less expensive than the dealership though. Didnt try to sell me additional services as I didnt need them. Honesty. I like that!

Ca
Review №9

I always take my car to Agens, as my husband did when he was living. I have always been more than satisfied with their work. I dont know much about a cars inner workings, so I trust Agens to keep it in top shape for me!

er
Review №10

Been using them for years to store my motorcycle over the Winter. Rates are reasonable and they take good care of it. I do wish they were open on Saturdays so I dont have to take off work, but thats my only complaint.

Ma
Review №11

I had been a customer at Agens for over 15 years. I brought my 4Runner in because the 4 wheel drive wouldnt disengage. They checked the actuators, did lots of trouble shooting, and even charged me $50 to call an advisor because they couldnt figure it out, which didnt help either. I had a stereo put in and come to find out it was just that they didnt plug it back in. Im not sure why it cost me $389 to plug something back in. If they had seen it wasnt a stock radio, wouldnt that have clued them in to check the switch?? Instead they charged me several hours of troubleshooting and an advisor fee. When they took the dash apart they snapped off a clip which I found on my floor board and one on the panels wont go back into place. Ever since the original owner passed, this place hasnt been the same. I asked them to give me a break on the bill since I was a loyal customer and so was my husband, but they stood their ground and said what they did was justified. I was only asking for part of it to be taken off like an hour of labor and the advisor fee and they said no. That is not good business in my eyes. I run a small business and I feel I wasnt asking too much. I will never use this place again. The front desk guy, Jared is really nice. Its a shame they lost a loyal customer over $200. I would have never done that to one of my customers.

Wa
Review №12

Where do I begin if I could rate them negative 5 stars I would? Please, read all other 1 star reviews for this garage, because they are most likely true. These mechanics are as bad as dealerships. I went to them to diagnose my truck and they said if the mechanic only takes ten minutes to diagnose a problem then that is what we’ll put towards your bill. Well the mechanic stated he couldn’t test anything else until he put in a new fuel pump. Well let’s just run what it takes to diagnose that problem alone. You can hook up a fuel pressure gauge and see what happens when you crank it and that DOES NOT TAKE 1 hour! Then I asked them for my vehicle back and said there was only 1 hour left before they close and they still had testing devices still on the vehicle and no other mechanic could remove them. Well I had it towed to another shop and I’m sure they messed with other things because now there is a leak somewhere on my engine block... DO NOT USE THESE RIPOFF ARTISTS... I am a retired veteran, machinist, welder, and I could have done this job if I had a garage and the tools, but these guys think everybody that steps through their doors are idiots.

C
Review №13

Appointment misplaced but they still got me in. Got me out by 5 PM even though they didnt have part, alternate solution. Good work though.

An
Review №14

I have been a long time customer of Agens and they have always taken excellent care of me and my vehicles. They are honest and will only do what is necessary to get your car up and running. It his is the shop you would send your mom or daughter to and not worry that they will be taken care of fairly! I would highly recommend them!!

K
Review №15

We have used Agens over the years and have recommended them many times. Theyre honest, they do good work for a very reasonable price and they only do what you need done. I wouldnt think of going anywhere else.

Ba
Review №16

Ive been using Agens for more than 15 years, though 6 different cars/trucks. Theyve always done a great job, and I trust them completely. No frills, good service, trustworthy.

Da
Review №17

I was the roommate of one of managers there. I have used them for several car repairs, and I even price-compared a couple of those despite the fact that I really trust said manager to be a fair and conscientious person who practices fair and conscientious business practices. In the work I have had them do for me they have done good work. And, as of December 2016, they have free snacks out at the service counter. I love free snacks!

Yi
Review №18

Horrible place... Ask any other garage how much they charge for diagnosing and labor, I’ll bet almost everywhere else is cheaper. The owner died and these people are crooks! I believe the only positive comments are from friends, relatives, or just plain naive. I will be filing a BBB complaint!

Ch
Review №19

They are the only place I take my car. They do good work and and are honest. Highly recommend.

Ga
Review №20

Not the cheapest, but the work has always been necessary and done right.

Ra
Review №21

Love this shop. Honest, friendly people, and work fast. I can always depend on them to fix my truck.

Ra
Review №22

Awesome work. Never had a problem with them. They even gave me a ride to my office down the road. Jered is great. When he didnt know the answer he found out.Thank you Agens Automotive

Ma
Review №23

Fast, easy, and employee was very helpful and informative.

Fa
Review №24

Agens is awesome! Today they quickly resolved an electrical problem on my Dodge Durango that I have been fighting for months. I will be coming back to them for my service needs in the future.

Ro
Review №25

Went there on a recomendation. Service was fast and great. Will definitely be returning.

La
Review №26

Awesome place. They are honest and I only found them because I broke down in front of them and now they are the main place I go.

Ry
Review №27

Great service, honest and reasonably priced!

Co
Review №28

Front desk lady answer all my questions and gave me direct to the right person

Jo
Review №29

I took my 2007 BMW 328xi there. They were prompt and charged about half what the local BMW dealer quoted me.

Pa
Review №30

Happy people

Information
16 Photos
30 Comments
4.6 Rating
  • Address:737 E International Airport Rd, Anchorage, AK 99518, United States
  • Site:http://www.agensauto.com/
  • Phone:+1 907-563-2436
Categories
  • Mechanic
  • Auto air conditioning service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Electrical repair shop
  • Oil change service
  • Radiator repair service
  • Wheel alignment service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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