user
Vent Doctors of Alaska LLC
2440 E Tudor Rd #373, Anchorage, AK 99507, United States
Appearance

Comments
Ch
Review №1

Fantastic and timely service! Professional and friendly! Would highly recommend this company again! And we will be using them again in the future!

Ju
Review №2

Tremendous service. I was kept in the loop on everything that was going on (first time ever getting my ducts cleaned) and was given a ton of useful tips for home care too. They went the extra mile and even gave the vents some loving and they are looking brand new. Super friendly people and when I received the final bill I was shocked. Top notch work at a super reasonable price will be a repeat customer and can’t recommend enough.

Ro
Review №3

There is a reason why Jay is booked out 2 months. The service and professionalism he provides is absolutely the best in Anchorage. His knowledge and work ethic is second to none and his prices are beyond fair. Thank you Jay and I look forward to working with you again next time!

Ra
Review №4

Absolutely incredible customer service. Could not be more impressed with them!

Ry
Review №5

Jay was absolutely fantastic to work with. Friendly and punctual. We had just moved into our house and realized dryer hookup was unsafe. Jay fit us into his busy schedule and did an excellent/clean job installing a new dryer and duct to outside. He has great depth of knowledge and took the time to explain the heating system, the work he was doing, and made recommendations about maintenance for the house generally. I really enjoyed talking with him and learned quite a bit. He provides exceptional service. We’ll be looking to the vent dr for all our vent/ducting needs in the future.

Du
Review №6

Great service! Vent dr team was friendly and knowledgeable.

Ja
Review №7

I cannot speak highly enough about the experience. From start to finish they did an outstanding job. We felt an immediate difference directly afterwards. Great job

Ja
Review №8

Vent doctors did an AMAZING job. Needed some help figuring out what was wrong with our dryer and vent doctors got to the root of the issue within minutes! Jay was very thorough with his inspection and explained the problem to me in detail. Professional, friendly, and quick service. Highly recommend this service for your dryer & vent needs. Thank you Jay!

Ad
Review №9

Thanks for the great work guys!

Me
Review №10

The Vent Doctor came to clean our dryer vents and check out forced air system. In the end, we didnt need any service because of the way the lines are configured, so there was no charge. We appreciate Jays honesty and time. Hes also great a communicating by text, which is convenient. Thanks!

Da
Review №11

I cannot say enough about Vent Doctors of Alaska. Great communication, easy quote and scheduling (booked out but worth the wait!) and fantastic service. Showed up on time and got to work promptly. They did an amazing job and cleared so much stuff out of our 30year old vents, worth every penny to be breathing clean air in our house.

Be
Review №12

I had an issue that Vent Doctor could not help me with. Instead of just saying no, Jay took the time to give me tips on how I could handle this problem myself - complete with providing links to websites with the information and products I needed. If Vent Doctors of Alaska have this level of customer service for someone that they are not making any profit from, I am sure their customer care must be off the charts. I am so grateful for Jays kindness.

Ne
Review №13

We are extremely happy with the timely service and knowledgeable information shared. Went above and beyond all expectations we had. We will be exclusively using them for all our future needs. Highly recommend for all your dryer vent needs.

Su
Review №14

I had a dryer installed by Lowes a few months and I started having problems with the vent. I called Jay at Vent Doctors and he was awesome! First off if you send a text he responds promptly. Secondly when he came to my house (showed up on time as scheduled) he realized the work would be a bit more involved. He moved around his schedule and was immediately able to fix my dryer. Not only did he fix it, during the process he showed me pictures and what he was going to fix. He would give me updates during this process. The entire time Jay wore a mask and was extremely professional. I highly recommend Vent Doctors- Jays work is super clean. Thank you Jay!

Ri
Review №15

I highly recommend Vent Doctors. Jay was awesome. Took some time to get the appt( alot of business is a good thing) but worth it. Very nice and professional, explained everything that he was doing and why. It was a great experience. Use his service you will not be disappointed.

Gl
Review №16

Jay and his assistant Ramon where prompt, knowledgeable, courteous, and personable. Like other reviewers Jay shared his knowledge of how to improve air quality within the home. We sought out their services for air duct cleaning and received a lot more in return. Jay made good recommendations and worked in a timely manner. He also recommended a service to clean in and around the washer and dryer. The process takes about 4 hours and is loud. If there are small children around it would be best to schedule this service around activities. We will definitely recommend their services.

Ro
Review №17

I was apprehensive in reaching out to this business because some reviews mentioned difficulty in talking to someone.I sent a text message, got a reply and then called to get on the schedule. Jay happened to have an available time slot that day. He arrived with another gentleman, finished the job in maybe an hour and a half?I would recommend to family/friends - and YOU! Text/call today!

C
Review №18

These guys are great. Came in for an estimate, stayed true to the cost and went above and beyond with some unforeseen hiccups during the work (removed a humidifier and sealed the hole in the furnace up, and had to spend extra time taking out a part the of the deck that was incorrectly built). I trusted them in my home alone with my pets for the job while I was at work, and they shuffled the pets around rooms so that they didnt get loose, and left the house cleaner than I left it. Reasonably priced as well, compared to other like services. 5/5 would recommend, and are trustworthy and fun to talk to guys!

Kr
Review №19

Jay was extremely knowledgeable about his work. I really felt that he had my best interest at heart. He worked with my schedule, was punctual, efficient and cleaned up after himself.

Ja
Review №20

This is a wonderful family-owned business! Jay came over and gave me a reasonable estimate on cleaning my forced-air system and explained the process. Then he returned and did the most amazing job ever! He was incredibly thorough and conscientious, even replacing some dryer vent tape that needed it. My ducts were extremely dirty and even though the job took longer than anticipated, he spent the time to make sure everything was thoroughly cleaned. He also gave me some tips to make my household environment more allergen-free for my family. This was money well spent and I wish I had done it years earlier!

Ma
Review №21

I did my fair share of research before choosing the Vent Doctors to service our home, I wanted the best. With multiple allergies affecting our family, I knew a thorough vent cleaning was necessary in our journey back to health. The previous owners of our home owned multiple pets, in which dog dander was recently confirmed as a leading high allergen affecting our family. Overall, we needed a thorough, meticulous clean of our vents to improve our quality of life.Vent doctors truly delivered with exceptional care and professional service. Jay has a passion for what he does and it truly shows in his work. He possibly saved us from a future fire regarding our dryer vents. He gave us useful tips in properly placing air filters, he found a vent previously covered, and numerous other things that improve the safety and health of our home.Walking in the house after the job was done, I could tell there was a dramatic improvement in air quality. I woke up for the first time this morning without a stuffed nose and watery eyes. When the hvac kicks on, I’m no longer sneezing and able to breathe easily. My father is also no longer sneezing and able to sleep easily though the night.I cannot say enough great things about the Vent Doctors, except that I’m truly grateful.

Ch
Review №22

Jay and his assistant arrived at my house, listened to my concerns, answered my questions and then spent the next couple hours finding and addressing issues with the vents and dryer hoses. They fixed all the items I was concerned about and found others I didnt even know existed. They were knowledgeable, thorough and professional while completing each task on my list. They were careful and respectful of my house and furnishings throughout the process. I have used this company before, I will use them again and highly recommend them and the services they provide.

St
Review №23

They helped us save our home by noticing our dryer was on the cusp of a dryer fire and recommended us to a good service to fix the dryer. They also helped us by looking at our boiler and water heater. With a multi family home they made recommendations on how to fix and change some things so we get more for less money! I recommend vent doctors as anyone’s first call for dryer vent maintenance!

Do
Review №24

Vent doctor team was amazing. Very responsive to my original phone call and got me scheduled within a week. They did a very thorough job and cleaned up after. Very safety conscientious and pointed out some improvements for me to consider. Thanks so much Jay! Would highly recommend.

JL
Review №25

Top notch business. Jay went out of his way on all aspects of the job and more. From start to finish it was professional and done fast .He brings confidence into the home owners . Great business thank you Jay! BRING IT ON LINT!

Ro
Review №26

Outstanding service in every regard. I highly recommend.

Ch
Review №27

The maintenance worker assigned to my home was extremely pleasant. He tolerated all 500 questions from my five year old and let him tag along to explain what he was doing. The service was wonderful, the price is very reasonable and all personnel were extremely nice! I highly recommend this business!

Ja
Review №28

Jay and team at Vent Doctors did an exceptional job in cleaning out our chimney. I have nothing but good things to say when it comes to their service. Theyre very professional and personable and make sure that the job is done correctly. The owner Jay even came by on his own time to make sure everything was done properly since we were having some issues with our vent. He gave us some really useful information as well on things we could do. Hes a local guy that cares about his product and wants to ensure the best experience for his fellow Alaskans. If you ever need any repairs or cleaning done on your dryer vent or chimneys, Vent Doctors is the way to go.

Te
Review №29

Jay and his team are amazing! I cant express how appreciative I am for their problem solving and honesty! The maintenance worker, Tom was very knowledgeable and personable. I will definitely use them for my other properties and personal home. Thank you again for everything!

Ke
Review №30

I recently worked with Jay and his team on a large condo complex project. Not only were the dryer vents efficiently cleaned inside-out, they were able to quickly identify and address all the repairs that were discovered during the project. I received feedback from multiple owners & tenants commending their professionalism and expertise. Jay is also extremely prompt- the thoroughness and proficiency is much appreciated in this profession.

Me
Review №31

Customer service is lacking. I called them and it went to voicemail. They stressed multiple times thes best way to get a response is via text. So I texted them...never heard from them. I get it your busy.But dont say text for a quick response if your not going to live up to it.

Ha
Review №32

I was worried about the dryer vent being plugged up in my new home and called Vent Doctors of Alaska. From the beginning I experienced nothing but excellent customer service, professionalism, and best of all great work done cleaning out the vent. There was no pressure to sell me on any additional services, but the owner of Vent Doctors gave me a ton of helpful hints and tips about how to properly maintain my home to minimize the risk of fire and future damage. I would absolutely recommend this business to anyone and I will be calling them in the future next time I need this type of service. Thank you for your help and providing my wife and I peace of mind.

Be
Review №33

Everytime i need cleaning on my dryer vent i always love to call vent doctor. They are not just good but they are the great and reliable vent cleaner in town. Vent doctor especially mr. Jay is very kind and gave us helpful tips on proper use our dryer and important to have a clean vent and the efficiency of our furnace to have a better run of air inside our house. He is very professional and personable in giving us advise!this company dont take you for granted they give you good advise to maintain the quality of your ducts, vent etc!i will recommend vent doctor!! And definitely call them again if we need another service!They do their job very well in affordable price!!

An
Review №34

Just finished utilizing the services of Vent Doctor, and I’d actually give 6 stars if I could! The crew were easy to communicate with to line up the job initially! Today, they showed up when they said, were very professional and knowledgeable, and did a great job! But the reason for a 6th star were all the little things! A recommendation to redo my dryer venting between dryer and wall, fixing a tile in the back of my fireplace, giving advice for duct sealing, taking shoes off in the house (a huge deal for me), and many other little nuances that exude customer service and pride of work and ownership of business qualify for a 6th Star! High highly recommend this crew for what could potentially be a life saving home service!!!

Jo
Review №35

I could have saved $70 on an appliance repair call if I called Vent Dr first! Just like the card says...its not the dryer its the vent. As a small business owner myself, I can appreciate a very courteous, professional and knowledgable staff. Their many years in business reflects within proficiency.

Aa
Review №36

Vent Doctor has gone Above and Beyond in helping us with all our vent cleaning and inspection needs. Jay is very courteous, knowledgeable, and professional. He helps us with any questions and/or concerns. Thank you for the great service.

Fo
Review №37

Jay was meticulous with cleaning my vent system. He even potentially saved my home from a fire. He knows his job extremely well. I would use him time and time again.

Ka
Review №38

Fast, friendly, honest and timely service! I will use them for all of our properties. They are very professional and make clear exactly what they do so you know what to expect.

Je
Review №39

The gentlemen who did my dryer vent cleaning were very friendly, professional, and went out of their way to answer my questions about things they could have just as easily not helped me with. Excellent service!

Pe
Review №40

Extremely professional Did a thorough job on all of my vents stayed extra long just to make sure they were clean took out over 5 pounds of dirt and grime and extra things in the vents very professional and I would recommend him to anybody

ir
Review №41

..........Old one:I just got off the phone with the owner on this business!I see people have pretty good experience with them when it comes to performance but I did not even have the chance to test them.I have a condominium with association company managing it and hired Vent Doctor to do vent inspection and paid for the entire project but due to me bring out of town and getting the notice on time Vent Doctor used the opportunity to send a double charge and billed me directly.I love to support local businesses but have hard time to respect and trust on someone who is using the opportunity to double charge .They were paid once from the association company and rejected to do the inspection on their schedule.I was willing to work with them but all they wanted is to change an additional fee.I am very disappointed and definitely would not recommend this company.Good business its not just good performance, good business is great communication with customers, understanding, compromising,fair treatment and respectful attitude....................................................................................................................Adding to my review08.13.17:Business clarified he was not paid for the job but every else I stand by it.He continued with insulting and inappropriate messages for 4 hours after nicely ask him to come finish the job he was assign to do.I wish I was able to post pictures here so you all can see the bad and inappropriate words he use towards a customer. I can not even repeat them!.......................................................................................................................0808.14.17..See pics from yesterday snapchat conversations.I will be blocking his number dues to his unprofessional customer service communication.All I asked for is for him to complete assign project to him that would take 5 min. I do not feel any longer secure letting this person/business in my premisses due his ignorant and envious responses.ps..This review is placed to my best knowledge and does not have the purpose to ruin this particular business reputation. It has been placed here to share personal experience with Vent Doctor of Alaska.Peace!

Ge
Review №42

If you are looking for top notch service please contact Vent Doctors of Alaska...professional, fast and friendly service.

Ca
Review №43

Great, friendly service

Information
29 Photos
43 Comments
4.8 Rating
  • Address:2440 E Tudor Rd #373, Anchorage, AK 99507, United States
  • Site:http://www.ventdoctorsak.com/
  • Phone:+1 907-677-3616
Categories
  • Air duct cleaning service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Similar organizations