Very enjoyable experience

Dreadful. I went in with plenty of time (3 months) to change over my homeowners and waited. I got a quote, said to go ahead and then waited for paperwork and some kind of customary communication. I got nothing. Come to find out nothing was done and it was now the eleventh hour, I had to have a policy in place as the previous was expiring. It was forgotten, lost, whatever. OK, so a policy was written and I was charged...and promptly dropped less than 30 days in. When I contacted the office to find out what was going on I was treated in the most condescending way as if I was an ignorant child inconveniencing the annoyed receptionist. She then assured me the problem would be fixed. I expressed my anxiety due to the timing and was assured it would be fixed, then I waited and.....nothing. Nothing at all. My treatment was unacceptable. These people show no care for customer service and put the claims in the Farmers Insurance TV ads to lies.

The Best!

Awesome!

# insurance