Very friendly staff. Room wasn’t clean when we moved in and had to do a deep clean of it when we were told that we were supposed to move into a clean apartment. Laundry and dryer on our floor, but it has technical issues. I have no problem with anything else! I would love here again no problem!

This place continues to build a horrible reputation amongst Ames, a place no one wants to live at. They charged all of my roommates, as well as a few different people I know that lived in my building for “cleaning services”. The amount charged was $225 EACH. Not $50, not even $100, $225 for a college student.

Got charged $100 because I left the staff a couple of beers in the fridge as a thank you. Even left them a thank you note taped to the beers. In their photo as “evidence”, they removed the note. Even if there wasn’t a note, $100 to throw away 2 beers is ridiculous. This place is a scam.

I was looking for a single semester apartment for the fall and turned to campus town. I got hooked up with Emily and she took care of everything. She made the process hassle free and found me and my buddy a great spot. Great customer service!

A few things. The things I liked about this place is the maintenance were pretty on point and well managed, the staff are well trained and will respond to your requests and questions well, no doubt. Security was also greatly maintained, even when college students trash through out the place and destroy the keys and everything. However they will try to exploit your pockets as MUCH as possible. Electric bills in the winter is $300 a month (non exaggerated) because they use electric heat. My cleaning fee was $250 even when I left everything clean ($50 for cleaning each room and $100 for throwing out trash??) Late fee was $250 for turning in my keys 4 hours late. It was good experience and bad at the same time, and the bad ones tramp the others pretty good. 0/10 will return to this place or recommend to anyone.

I transferred to ISU last year and have been looking for a place to live that’s affordable and near campus. Looking at multiple places, I finally decided to call Campustown and set up a tour through Noah Miller. He was very nice and thorough in explaining the options to me. He was even able to set me up with a tour. Noah knew a lot about everything Campustown has to offer and gave me some other inside information, as he also lives through a Campustown residence and knows a lot about all of the areas. Great experience!

The leasing agents are very helpful in answering all my questions as a new tenant. Noah Miller is especially top notch in his knowledge of his job and his attitude in making me feel comfortable about my choice. That first impression is very important. The apartments are very convenient to the campus which is very helpful in the life of a student.

Campus town is a great asset for incoming students to Iowa State University. The student leaders are doing a fine job of directing students and giving out ideas. Noah Miller was very helpful in explaining information about campus opportunities for this upcoming fall.

My experience with Campustown was a great one! Alyssa was the leasing agent I worked with and she was very knowledgeable. You could tell that she was very confident and knew her stuff.This was my first time searching for an apartment outside of Highschool and Alyssa was able to put my mind at ease. It was a great experience and I would recommend Campustown to any of my friends.

Kelly is the best she was so helpful and nice. She was always willing to answer my questions and helped me set up my Hulu account. Felt like a had a friendly neighbor to help me when I needed it and I really appreciated it.

Great place to send your young adults. Managed extremely well and always accommodating to unusual situations. Don’t be afraid to ask and be involved in your own future.

I called campustown the other day and an employee named Noah Miller helped me set up a tour and mentioned the specials they were having and that it’s the best place to live near campus. I am very happy with the customer service and will happily sign with them!

The rooms are nice and spacious. I love hanging out with some fun neighbors in the gym. The view of campus is great for peace of mind and studying.

I was worried that my lease was not going to be renews for next fall. Luckily Noah Miller was there to save the day. He helped me find a gaurantor and resolved my issue. He was polite and understanding. If anyone has questions or needs help, I recommend Noah Miller and the rest of the Campustown staff

I called with a few questions about the application process, and Phi was very kind and informative. Talking to him was very helpful in my decision process. Great customer service!

I’ve gone to the campus town pool and it was great. One of the staff members, Olya, was not even on the clock but was kind and helped out around the place and took care of someone with a cut. She was so sweet and kind to the residents and guests around her.

I move out next month and after the last 11 months of living at Campustown Id recommend it to anyone looking for off-campus housing!! Every time I had a maintenance request it was fixed in less than 24 hours, they have the best rent prices Ive seen in Ames, the apartments were always well maintained, they always do fun stuff for residents like grocery bingo and giveaway prizes, the staff working in the buildings and in the main office are amazing!! I look forward to getting mail so I have an excuse to go see Tammy, Ashley and Emily! They are the best. Rent with Campustown!!

I had a great experience with Noah helping me at the pool. He helped provide water and food for everyone there. Every pool party that campus town holds there’s so much food and drinks that it doesn’t get all eaten. Noah was also there to help hand out IDs at the end of the day.

Absolutely one of the worst experiences of my life. They prey on ignorant college students who don’t know any better. They will not add prorating into their contracts unless you specifically bring it up. Also there is no way to cancel a contract without paying the FULL contract value. Their laundry services are subpar and continually break down. Do yourself a favor and never get in bed with these criminals. There’s a hundred other options to choose from I recommend you find one.

Cara was so helpful and positive! Thankful to have someone helpful after where I came from before - also I love the offices

I just moved to ames to go to college. It is a great place. Noah Miller helped me find an apartment to live at. He also helped me apply easily which saved a lot of time.

Emily R is so great! She managed the pool very well when I was there and is always super friendly to everyone! (:

I called Campustown looking for an apartment in Ames that was reasonably priced and in my budget range. Noah Miller answered the phone and was very helpful on helping me find directions to their office and helped me apply to find apartments that were in my price range. He answered all my questions throughly and gave me all the information I needed! I really appreciated all the help and advice he gave me!

Phi - a tenant here, has such a cozy and comfy apartment!!! His location showed me that living here would be so cool.

Had the time of my life there and Cara Sondrol was extremely helpful the entire time I was there! She’s very reliable and does a great job at communicating!

My son is a sophomore at ISU and looking for an apartment for the fall. I was a little worried about helping him locate an apartment and for a reasonable price with a few months before school starts. I figured with Campustown being basically across the street from ISU, the cost would be really high, but it was very reasonable for the area. I called a lot of places and finally connected with Noah at Campustown. He answered all of our questions and the fact he lives there and knows a lot about the area really helped. He gave reasons why Campustown was the best choice and was very detailed in his explanation. We are going to take a tour next week and compared to other places this was the most organized and had a straight-forward approach. Noah Miller was awesome and Im so glad he took our call today.

I called to inquire about an apartment close to campus. I spoke with a young lady named Nastassja she was very professional and informative. I Couldnt imagine a more delightful person to speak with in the morning!

Fantastic place to live! The resort (pool) is an awesome environment to be at and hangout with friends!

I called about getting an apartment this fall. Noah helped me with rates and was really knowledgeable about the area. Sounds like a good deal compared to other apartments in the area.

Was looking for apartments for my son and we had plenty of questions that Phi was able to answer without any trouble. Great student workers and customer support!

Campus town offers a nice weight room and pool. Noah Miller helped me with many questions I had which was very helpful.

Best staff in Ames! Ben and the other office staff are always great to work with, and make you truly feel at home here!

Fantastic staff that are willing to work with you at any given moment, no matter the event or situation! Absolutely loved having them to support my living situation through my college adventure!

Erick P assisted me and my future roommate in finding our apartment for next year through Campustown. He was great!! He was super patient and answered all of our questions. He even helped us do the math on some different things so that we could figure out what worked best for each of us. No complaints with my experiences thus far! Request Erick :)

Signing was so easy and I got a great deal for signing early. And when I had some queations about my rent in august, Simon was able to answer every one of my questions.

Had wonderful help from an employee named Kelly, very helpful and determined to figure out my housing situation. Great place to live!

Simon was very helpful over the phone when I called asking about my sons rent for this upcoming semester.

Phi was a very great person to talk to on the phone! He answered all the questions that I had!! Very nice person!

Overall great experience with the campus town staff. Noah Miller has been very helpful with guidance and answering my questions about campustown!

When going to the pool, Olya has always been really nice and helpful. She always greets my friends and I with a smile and is very relatable.

Kelly was so good at giving me a tour she clearly has A lot of experience with giving tours and I am strongly considering signing with campustown!

I called in to ask about move-in, and Phi was very nice and helpful as I was getting frustrated, his explanations were very thorough and easy to understand.

Called to look into housing options near ISU and spoke with Nastassja. She was very helpful & nice. Appreciate her help!

Olya was really helpful with my leasing questions on the phone. She was respectful and made me feel welcome

One of the best apartment experiences. Mrs. Sondrol was my agent and she was very helpful throughout the leasing process.

Nastassja was so helpful! What a beautiful facility. So fun!

Kelly Muhlenbruck does awesome social media posts, great way to showcase the advantages of living at Campustown!

I am considering transferring and Phi was very helpful in answering all my questions!

While at ISU I was most impressed with Nastassja DeGarmo. She gave us great information. The apartments we saw were very nice and spacious.

Awesome place to live Emily was specificly helpful in finding a place to stay and moving in with no unanswered questions.

Called in asking about an apartment. Phi was very helpful and answered all of my questions. 5/5 Customer support

I’m only giving Campustown 5 stars because of Olya. She was always so much help if we had any problems and gave us great information on our tours.

Campustown has some great apartments and the workers there are nice. Phi Diep was a great helper there!

Came in to and ask a few questions and spoke with Nastassja - she was so nice and helpful!

Staff is awesome and super helpful with helping you find what you’re looking for!

Campustown is a great community near ISU. Nastassja was super helpful in learning more about the facilities and options available.

I love all the amenities! Nastassja was so helpful.

I called to find out more information about housing, Nastassja was very helpful!

I lost my phone at their lolapooloza event and was freaking out but I went in and Simon helped me search for it. Very grateful we found it!

Kelly has been so helpful whenever I need anything!

I am finally making the jump from ISU Housing to renting my own place! It is super intimidating at first, but when I went into campustown to inquire about their units, Nastassja DeGarmo was there to greet me and answer every question I had. She walked me through the process, showed me some floor plans, and helped me decide on some units that would best fit my needs! She was even understanding of my situation and answered every question I had (no matter how stupid Im sure they seemed). For the first time, I feel a little less stressed about this whole first-time renter thing. 5/5

Nastassja D, did an amazing job at showing me around and helping me to feel comfortable with my choice to sign a lease with campustown! She definitely knows her job inside and out and I know if I have any questions she can answer them. Very professional and definitely excited to continue my journey in Ames knowing campustown will be the place I call home!!

Called in to ask about the pool and gym and talked with Simon who was really cool at telling me about them and even told me about events they are having that I could go to.

Campustown has had the worst possible service I have literally ever experienced in my whole entire existence.Please save your money and do not live here. Save not only your money, but your sanity, and your time. These apartments are WAY overpriced for the horrible service and stress that comes with it.They look SUPER good, but on the inside? Big no no... Pipes burst and break, sinks and toilets constantly food and wont drain... Things are always broke- elevators, doors, etc. Huge mistake living here..

Yeah so campus town just called the cops because i was upset that they shut the elevator off for no reason. Today my friend who was in an accident and leg is hurt had to get carried by one of our friends down the stairs. So shutting down the elevator because it’s 801 and taking pictures of us stuck on the balcony is absolutely ridiculous. They have a monopoly on the campus housing and pay people for reviews. I’ll add picture for proof.

Great apartments. Phi Diep is also awesome.

Kelly M. Was always super friendly and helpful!

Kelly helped me find my apt and she was such a sweetheart! Highly recommend living there.

The pool is great and such a fantastic living experience!

Campustown is super easy to rent from and have super reasonable prices for the area.

Kelly Muhlenbruck is the best thing about campustown

I was looking for affordable housing and Nastassja was SUPER helpful!

Great place to live! Wonderful staff!

Olya was very informative about the apartments and easy to talk to!

This apartment has a fantastic pool and weight room!

Emily was incredibly helpful and was more than helpful in resolving the issues that I had. 5⭐️

Kelly was very helpful throughout the entire year.

Emily is really nice! and the staff is amazing!

Noah Miller is an outstanding employee, needs a raise immediately!

Kelly was super helpful all semester long

Great place to live! Clean amenities and friendly staff!

I love campustown! Staff is very friendly!

Awesome pool, the best workers, and great facilities!!

Campustown is the place to be! Thanks to Nastassja for answering all our questions!

Oh, where do i begin? Hats off to campustown! Just when i thought i was done with them, Alyssa Dean Barger and Melissa Pierce, came to my rescue and immensely helped me with several items that (before their engagement) had brought disdain and let me tell you, the list of awe-inspiring helpfulness does not end there. FINALLY! SOMEONE HAD ANSWERED MY GENTLE PRAYERS. Hats off and felicitations to those two.

One star for location - know what you are getting into with this rental company from Texas: Quick to take your money and your deposit for dirty hallways, one elevator (often broken for long periods of time), non working washers and dryers ( asking tenants to call for service), no compensation for unusable amenities that are closed, paperwork errors by book keeper, allows pets with no green space for them so pet waste is an issue - not suitable for pets, extra charge for parking far from your apartment. Generally, out of state landlords are out for student money and that is the only motivation - Not recommended -

Kelly Muhlenbruck was very helpful!!

The staff is very helpful if you ever have a problem. Great place to live next to campus!

Olya was very helpful and nice!!

THESE 5 STAR COMMENTS ARE FROM EMPLOYEES. DO NOT rely on these comments. My roommate worked for Campustown and told me they make staff write good reviews. I even recognize some of the names on here as current or past employees.Be aware of the inexperienced staff who will constantly mess up your paperwork and the management/maintenance not attending to any issues in a speedy and professional manner.

Very unhelpful and unprofessional by those that work there. If I could go back, I would have never signed with them. Never live here. A brickwall could be more helpful than campustown.

Great location and prices. Good staff especially Olya Safris! She does a great job with customer service!!

KELLY is the best worker there

If i could give 0 stars i would.

Garbage place to live. Garbage staff works here. They wont fix anything and if they do they make it as inconvenient for the resident as possible. Worst place to live in Ames.

Simon was very friendly at the pool and helped me with office hours

Good location and amenities. Our thermostat doesn’t work well, it got “fixed” but still doesn’t work. Our dishwasher doesn’t work and flooring needed repairs. It would be nice to not have to pay for laundry every time. The staff that’s works there is very nice and helpful, and they provide a lot of stuff/food in the office for the people that live there.

If I could give negative stars I would. Dont live here. Maintenance will be in your apartment once a week to scratch up your walls and leave a mess. Then youll be charged at the end of your lease for the damage done to the walls. Oh, and if you use the AC it just may leak all over your bed. And if you looked forward to using any of the extra amenities, too bad. They will always be closed due to maintenance. The only positive was the proximity to campus, but Id rather walk across the U.S. to get to class than to live here again. BS company. Wouldnt wish it upon my worst enemy to live here

Cara was really helpful

Nice amenities, close to campus, lots of community events and free food. The card readers for the laundry machines in my building dont work, but other than that I cant complain. Nice place to live.