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Midas
113 Lincoln Way, Ames, IA 50010, United States
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Id
Review №1

Nick was extremely helpful. I came and they had me in and out within 20 minutes with no appointment set. Seriously some of the best customer service I have experienced in a long time. THANK YOU MIDAS. You guys seriously saved me.

Ro
Review №2

I have used Midas for years and I’ve always been impressed with their service. Honest, professional, and thorough. Even though Ron retired, I know my car is in good hands with Nick and his techs! Highly recommend 👍

Ta
Review №3

Our windshield wiper went out while on the road from Kansas City to Minneapolis and Nick saved us. He immediately replaced the blade free of charge. Super nice and professional. Definitely recommend.

Ni
Review №4

The store manager was so courteous, trustworthy and professional. When I was quoted a price for some work I needed done he gave me options and was very upfront regarding the services I needed. I didnt feel pressured to get work done or that they were trying to take advantage. Some of the best customer service Ive experienced in awhile. Im new to the area and Im glad I chose Midas and theyll have a client in me as long as I reside in Ames

AL
Review №5

Nick was amazing . Technician had me in and out !

Ra
Review №6

Nicholas and Nick were both excellent! Very satisfied with customer service and both were very knowledgeable.

No
Review №7

Great service and the staff is very nice!!

Ja
Review №8

Excellent service. They always quoted the price up front and are great at remembering costumers. I have a used car and they were really helpful when it started having engine problems and got it up and running again. Wouldnt go anywhere else in Ames.

Br
Review №9

Our car broke down in the middle of a move across the country. When we came in, they werent able to get an appointment that day (came in near close) but were able to set us up the next morning and even took a look at it it to see if they could get us back on the road quickly that day. Amazing service, I would definitely go to them in the future if I were ever in the area.

Ci
Review №10

Nick, the new manager, is AMAZING! He was upfront that he couldnt repair my sons car tire that day, but offered to change to the spare so we wouldnt have to (coming from MN to move our son to ISU). We didnt mind the wait, and were very impressed with Nicks supervision and managerial skills. He had just moved to Ames and only been working this location a few days. We watched Nick juggle many issues with professionalism and careful attention to detail. He was answering calls, returning calls with thorough explanation to customers, going out to the service area to support his mechanics, and kept everything well organized. He was also very personable to customers both in person and on the phone. I told him that day how impressive he was, called back a few days later after my sons tire was repaired and reinstalled, and called Nicks supervisor. I told the supervisor that Midas had better ensure Nick stays at least another 3 years while my son is in attendance at ISU! Have never been there before, hopefully wont need them again, but will definitely go there if necessary.

Ke
Review №11

Very kind and professional! The prices are great and the service is quick! The service advisor Wyatt was especially accommodating

Ch
Review №12

Very bad experience here. I put my vehicle here for oil changed, and after I get my vehicle back my suspension got broken and my vehicle runs to the right on its own. And what they said is suggesting me doing a tire alignment at the store. After a second time I put my vehicle here for taking inspection for a few days, my battery dry out and my car doesn’t start up. It is totally bad experience here and I wouldn’t recommend here for further repair works.

br
Review №13

Went in to have them run a diagnostic on our air-conditioning and they tried to tell me my engine fan was not working and would cost my wife $700 until I showed up and looked at the vehicle and the engine fan was fully functional and in good working order. I talked to a master mechanic and he confirmed my suspension and when I called their service manager Wyatt and asked him about it again he had no explanation for me and come to find out it was just a switch that was bad and only cost $40 smh 🙄 Get your act together Midas y I will never come to this business again unless I personally bring in the vehicle. I am reporting this incedent to their corporate office in Itasca Illinois.

Mo
Review №14

Great Experience. The new manager, Dre, goes above and beyond to ensure your vehicle is cared for and done as quickly as possible. He really has been a great addition to this store and has great customer service.

Ch
Review №15

Super friendly service. Dre at the service desk was very friendly and knowledgeable in his position. Excellent place to get your vehicle services!!!1️⃣0️⃣0️⃣

Da
Review №16

I was able to get in within 24 hours to have rear brakes and rotors replaced. Very satisfied with the quality and professional work. Thank you!

Ba
Review №17

Brought my car in for an oil change a few days ago. Price was great and the customer service is always exceptional. Dondre is really great and made friendly conversation while I waited for my vehicle. I would recommend Ames Midas to anyone in the area.

Je
Review №18

Nice folks. Fixed problem quickly...

J.
Review №19

Driving through Ames from WI to NE, stopped by Iowa State for a tour... upon leaving kept hearing a clink under the carriage. Turned out cover plate was loose and dragging. Popped into the MIdas location and asked if they could just help me from making it worse on our travels... they immedially put the van up on a lift, and replaced some screws, had me fixed up in no time. Then didnt even charge for the service!! Fingers crossed my Future Cyclone makes the commitment, we would certainly use them again and recommend them. Friendly, Fast, Amazing!

Ra
Review №20

Always professional and helpful. We’ve gone here for years and have always left feeling like we’ve been taken good care of.

Li
Review №21

As always, Midas in Ames, did first class and top quality work on my vehicle.I wish the manager, Ron, the best as he retires after 30 years at Midas. His calm personality helped make me feel confident in their work and assured me that repairs were done right. I can always depend on them and their work on my vehicles. Thanks.

na
Review №22

Great place, very nice people.

Ni
Review №23

Ron and his team do an incredible job! They are able to diagnosis and fix issues quickly. They are great with working with the customer to meet the needs of both the vehicle and customers budget. I always have a great experience here.

Me
Review №24

Customer service beyond compare. I dropped my vehicle off the night before and received a call the following morning about a change of plans because the techs noticed something when they had lifted my car. Absolutely up front and honest. Cannot say enough good things!

Co
Review №25

Set an appointment 5 days in advance. Got a confirmation call back the next day. Day of I get there and they marked the time down wrong and were too busy to get me in. The parking lot is abysmally small for a auto-shop as well.

Je
Review №26

We have three vehicles and are retired. My husband has stage 4 kidney cancer so we need our vehicles to get where we need to go at any time. Ron is the guy to go too! He is absolutely honest and fair! Hes fixed and maintained all three of our vehicles for several years. Hes an honest man. We have a new battery from him almost 2 years ago. When it seemed to have a problem Ron took a look at it at no charge and will replace it if needed. It checked out fine and he didnt charge us and he also got us in right away! I plan on staying with him for many more years!

Ch
Review №27

These guys are the real deal. High recommended this mechanic shop!

ph
Review №28

Came in with a coupon for a 19.99 oil change (same price im used to paying at wal mart) and they gouged me for nearly 70 dollars. They definitely conned me. No worries I’ll just keep getting oil changes at wal mart. But these deceptive thieves had the audacity to email me asking for a google review 🤷🏼‍♂️

Sh
Review №29

The Midas shop in Ames provides quality work at a fair price. Ron and Ryan are friendly and know their business! Great choice to visit their shop!

Ap
Review №30

Midas front desk customer service was awesome! I had no idea what was wrong with my car I just knew it had been acting funny. The gentleman was kind and helpful immediately. After looking over my vehicle and testing it they gave me suggestions of things that will need care sooner than later and gave me the tools (paper information) I needed to keep my car running the best it can along with estimates for the repairs I would need. Seemed trustworthy and like they really wanted to give me the best service that they could give that I NEEDED

El
Review №31

Ron and crew were great! They were very patient with my lack of knowledge about cars and with me calling my dad with every question. They were able to determine the problem, and Ron was sure to call me before performing any work. Dad ultimately talked to Ron and did the deciding on what work was to be done, but they were able to do all of that and perform a regular tune-up and oil change before the work day was over. Roger kindly showed me what part of my car needs my surveillance and explained what I needed to watch for and what fluid to purchase to prevent further problems.

Mi
Review №32

I was able to schedule an appointment online using a coupon. They were ready for me when I showed up. In and out fast oil change and tire rotation. Friendly staff and nice TV to watch in the lobby if you wait there.

La
Review №33

Another great visit to this location. Their staff is great at not charging you for what you dont need. We thought we had oil leaking but it ended up just being a minor fix and barely $10 charge. Thanks again!

Bl
Review №34

They got me in an out within 30minutes for fixing a flat. Fair price too

Da
Review №35

Prompt and high quality service. Also very good about informing the customer of their options prior to performing any work.

Al
Review №36

Ron and Ryan are great to work with! They do their best to schedule us as soon as possible and they stand by their work. Highly recommend them!

Gr
Review №37

I love how up front and honest the people who work here are!

Do
Review №38

A loyal customer for over twenty years, highly-skilled technicians, outstanding customer service, always honest, always fair, no job too big or too small; Ron, Jeremy and Ryan are experts and know how to treat customers and their vehicles right!

Ji
Review №39

I received excellent service at Midas. Ron worked hard to find cost saving solutions to my problem and provided high quality repair work. Communication was great, my truck was repaired on time and as promised. I would highly recommend Ron and the Midas team!

Th
Review №40

Had a great experience recently, actually over the past few months with both of my vehicles! Some major mechanical issues with both. They did an excellent job! They were courteous, professional, patient, and customer focused. Definitely recommend their services! Great job!

Gi
Review №41

I always have the best experience here. They’re reliable and honest! I had a tire emergency this morning, and they did a wonderful job of accommodating and making sure i was taken care of on short notice. Thanks again, Ron and the Midas team!

Pa
Review №42

Ron and Ryan along with everyone that works there are very personable. They relate everything so you understand and leave the decisions to me. Very good place to leave your vehicle.

Ia
Review №43

Ive been a customer of Midas in Ames for over 20 years. Ron and his team of technicians are highly skilled and have successfully repaired at least 8 different vehicles for my family. They quote the price up front and do quality work at a surprisingly fair price. They offer first-rate customer service and an excellent value.

Ca
Review №44

Fantastic Midas location! Called me before doing any work, got the work done quickly, and even spent time to call other places about an issue that they couldnt fix. Will be taking all my future business here.

Ha
Review №45

My go-to place in Ames for all things car related. Theyve been great with routine maintenance and diagnosing and fixing issues as they arise. Fairly priced and very friendly/helpful staff. Thanks Ryan!

Li
Review №46

I fell very confident to say they are the best auto shop in Ames. From oil change to more complicated problem your car could have. Always honest, which for me is the most important issue.

JO
Review №47

Midas in Ames Iowa did another excellent job of servicing my van. They were very thorough and followed up on the items that I asked them to inspect. In addition they finished sooner than I had expected. They are always friendly and explain things clearly that need to be repaired.

an
Review №48

Good place to take your car to get fixed

Te
Review №49

Great service and great place to take any car. I would recommend to anyone. Ron is super nice and professional! He’ll help you understand exactly what happened and give you all the options to repair it.

Ma
Review №50

The people at this shop are very nice, they get the job done fast, with very reasonable prices. I liked how they literally showed me the physical issues with my car but at the same time never felt pressured to get anything fix right away or make decision.

ch
Review №51

Super kind staff, very accommodating and knew what they were doing.

Sh
Review №52

Shop is customer-oriented and thorough. Consistently accommodating and courteous!

Al
Review №53

Good service and fair prices

Na
Review №54

Midas is our go to service center for my husband’s Chevy Cruze. We knew we had an issue with the engine overheating. We left it in their lot on Sunday night and Monday a.m. they called with the results of their checks. It needed a new water pump - but they didn’t do it. Instead they let him know that it was still under warranty and he could save big money getting it fixed at a dealer. Very honest folks!

Ri
Review №55

They always have treated me right. Will be doing more business with them.

Ha
Review №56

Ron has taken care to see that my car starts and runs to my satisfaction. I am a satisfied customer for basics such as oil changes and more involved problems that I have had over the years.

Wi
Review №57

Great service, clean building, friendly workers. Would definitely recommend. They were also able to diagnose why my tire was leaking and were able to fix it for 20 dollars by swapping out a new valve stem.

St
Review №58

I went here over a year ago because I had to push down far on my breaks for it to start working and I wanted to make sure they were okay. They looked at it and told me all was well and didnt charge me a thing. Just came back today to get my battery changed because my car kept dying. They did a full checkup to ensure that I needed a battery change and not something else. It was a battery but its nice to have an ease of mind. They were very helpful !

al
Review №59

Super helpful and excellent work!

De
Review №60

Ive taken my car to Midas several times and each time I have been more than satisfied with the service and the people working there. I have been given honest answers and only what was essential was completed. Definitely recommend this place!

Sc
Review №61

Very nice, fair, and honest. They are willing to work on the needs of your car and discuss whats immediately important to fix versus what you can afford. Another plus: Theyve repaired my vehicle ahead of schedule every time Ive gone in.

Mi
Review №62

Have had a few poor experiences in the past like any where you go. The last few years I have had great experience with bringing multiple vehicles. Have done great service and been overly helpful with furture services and suggestions to help maintain my vehicle better and have been able to help when other mechanics could not.

Co
Review №63

They did a good job fixing my car, although they ripped me off saying I have multiple things bad on my car. After getting my car fixed, they did an “inspection” saying my ball joints and tire rods and few other things are in bad shape and busted. I had taken it to a mechanic to see if it was real or not, and all of those things are in great condition. It’s sad that you have to rip people off saying you are “needing repairs.” You lost a family of customers and I won’t be bringing my car back.

Ja
Review №64

Midas was a quick and painless experience for fixing up my vehicle. Very friendly, knowledgeable, and professional staff. Couldnt find a reason to not go back even if I tried. Looking forward to making Midas my new auto care provider.

Ri
Review №65

They did a great job on servicing my vehicle.A through check was also done.Thanks

Ry
Review №66

They were fairly priced and honest about what my vehicle needed / didnt need. I will be a returning customer.

Z
Review №67

They literally wrecked my tire monitoring system and my back tires in addition to charging 70 dollars for a 19.99 oil change.

Ju
Review №68

Never disappointed in Midas. They always provide great service, advice and fair prices.

Mi
Review №69

Been going here for 8 years with 3 of our family vehicles. Parking lot has no room but the service is fair and while a bit pricey they have never tried to talk me into a repair I didnt need. Having a mechanic friend double check their reports and quotes has taught me this.

Su
Review №70

Great and quick service. Will definitely visit ther whenever needed.

Ma
Review №71

I have been working with Midas in Ames as a customer for many years. Every time I take my car for service, they treat me with utmost respect and take good care of my car. All of my experiences with them are excellent. They recently fixed my car for broken Wheel Bearings and other issues and I am very happy for their service. I totally trust them and I recommend it to everybody.

Ry
Review №72

Ron and his team are absolutely fantastic. They have taken care of our vehicles and are honest. If you need a trustworthy and efficient mechanic, look no further. The Midas financing is a no brainer for larger repairs or complete maintenance schedules.

Mu
Review №73

Ron is a nice guy!. I have taken my car to midas a couple of times and the mechanics have always done a great job. Ron and the other staff are respectful and try to address the customers concerns.The only issue has been with my car tire that releases air much faster. It has been fixed twice, but doesnt seem fine. I have to add pressure more often, but that is minor.I am happy that they have fixed the mechanical related issues effectively and in a timely manner. I would highly recommend midas.

st
Review №74

I took my car in yesterday for an unknown noise its been making for a bit now. Ryan test drove the car and checked it out and determined that the noise is not something i should worry about. I am most impressed that they could have told me it was anything (because i was prepared for the worst) and charged me a lot of money...instead, he told me to keep an eye (or ear) on it and charged me nothing for them to look at it. I will definitely bring the car in to Midas for whatever it needs in the future.

Ae
Review №75

Very good customer service. Quick and competent.

Da
Review №76

We are from Kansas City and my son is attending Iowa State University. His car broke down and we had it towed to Midas in Ames. They told him what the problem was and he had it repaired. The Midas staff repaired the item that was broke and never suggested any other repairs like lots of shops do to make money. We are very happy with them. It is nice to have a repair shop you can trust when away from home.

Ab
Review №77

Excellent service and friendly staff! I would definitely recommend to a friend.

Ma
Review №78

Oil change done quickly and on a day and time I requested. Fast and friendly.

Am
Review №79

Midas is the only place we will take our car! Service is great and we know that we will get a fair price.

Jo
Review №80

Ive had some work done here, including two tire patches from nail holes. On one of the patches, the tire pressure sensor got damaged in the process, but I brought it back and they worked to make it right and fix it for me. Ron is a class act guy and finished off the fix with a good old-fashioned hand shake. I can highly recommend Midas Ames; of all the auto shops in Ames, this is the one I trust the most

Bi
Review №81

They did a great job diagnosing the problem with my brakes and fixing it. They showed me the problem and kept me informed throughout the process of fixing it. I would use them for service in the future.

Ch
Review №82

Excellent and friendly service every time Ive been here.

jo
Review №83

Update: using the link to contact you in your response netted in no response from whoever reads those reviews.Took my car there to find out it had a cracked radiator. I replaced it with them and paid somewhere in the neighbourhood of 650$. The very next day my car breaks down at the same spot it broke down previously, on my way to a road drip to Minneapolis. Turns out one of the hoses had come off! The clamp had not been tightened at all and it just came off! Incredibly shoddy work. Tow it back to the shoppe, wasted another AAA tow and they put an extra clamp on the hose. Not a year later, my coolant levels were suspiciously low. Called them and because the unit was still under warranty for the 12 months they performed a free replacement. Another less than 12 months later, possibly about 8, as soon as I pull into my driveway I see that there are massive leaks. I inspect and I see that the bottom hose clamp had completely snapped off. I called the place and I asked them since this is your work gone bad can you offer a tow? The guy said that they would inspect it and make sure it is their fault and would not charge me for the tow. Then the same person I talked to on the phone calls me and tells me that its the clamp that had snapped off and that he put a new one in, and since it was not their clamp he would charge me for just the tow. Absolutely absurd! It was their clamp! Acura does not use the screw in clamps and the radiator had not been worked on prior to them replacing it. Acura uses the plier clamps. After a few minutes of arguing with the person at the counter he finally decided to give me my car keys and not charge me the 50$ for the towing. I was not going to pay for something that they were at fault of.And as if this was all not enough, ever since they replaced my radiator my heater is not working properly. I am however afraid of going back to the place because they would surely deny me any chance of looking into it, let alone admit to any fault judging by past experience. I have been entirely frustrated with the shoppe. I believe that in the process of replacing the radiator they might have left an air pocket in the heater core or replaced it with one that does not send proper water flow to the heater core, thus rendering it useless.If someone reads this review and is willing to take a look at the car and help me determine the honest issue with the heating not working properly I would be grateful and willing to change my rating. I do not mean to be unnecessarily rude with this review, but I vastly regret my decision to have my radiator repair done in that facility, and I am frustrated about it. Ames gets weathers below 0F so having no heat in my car really makes my life a living hell that has frozen over.

Le
Review №84

They really do fix it right. They dont up sale. Enjoy!

Ra
Review №85

Pricey but good

Pa
Review №86

Ron and his team are top notch!

Ra
Review №87

Has that small town feel, they know your name and take care of your vehicle as if it were their own. Doesnt cost an arm and a leg.

Yi
Review №88

I am being shipped for BCT soon and will be on active duty for years so I dont really want to spend a lot on the car; but the brake of my car was making a lot of noise and a rim was bent so I had to do something. One of my roommate recommended Midas cuz he sent his car there for a brake replacement but they told him that his brakes were fine and not needed to be replaced after a free inspection. There were other problems with the car and I knew it before I send my car there, Ron knew I didnt wanna spend much on it so he recommended only whats necessary. But that was not everything, I decided to write the review because I noticed that they also fixed (reinforced) the heat shields around the exhaust pipe for me and didnt even charge me or tell me about it; we had an agreement on the price before they started working on it and the heat shield was not included, they didnt have to do it for me. Great people. I really appreciate it.

Sa
Review №89

Ive been in for a few different services. The oil change was as expected. They fixed an issue with my brakes which led to a small glitch in my emergency brakes indicator light--they got it back in and fixed that quickly with many apologies despite the superfluous nature of the problem. Theyve talked me out of expensive repairs a couple of times, too. They charged me $25 to tighten a couple of belts when I thought Id be shelling out ~$500 for replacements. They also did a nice once-over before selling my 2000 Camry. Again, thinking I was going to have to replace a strut, they found that the noise was actually not dangerous, really just superficial. Ive never had a bad experience with them.

Da
Review №90

Nice people expensive tires .

Th
Review №91

Punctured tire patched up in a day, $25, good deal to me

Jo
Review №92

I had a problem with my car, they diagnosed it and I agreed to fix it. Unfortunately, the fix they did wasnt something that was causing the problem. Then they found another very expensive fix, but I didnt have money for that fix. They returned me the money I paid for the previous fix. Very good work ethics.

Ja
Review №93

Brought a tire in that I just got a flat on about 30 minutes before closing. They were able to fix it real fast and saved me some stress.

Ke
Review №94

Great prices

G
Review №95

They very nice honest which impossible

Be
Review №96

I brought my jeep in, this was my first time doing anything like this as im in Ames for college and the man that was inside was very helpful in explaining what will happen. They got the service done quickly and even stayed open a little bit late for me so I could come get my vehicle before they closed as they werent going to be open the next day.

Sy
Review №97

Got tyre patched up. Good customer service.

Co
Review №98

I took my car to Midas in ames for the first time and I was very pleased with how easy they were to do business with. I will be returning.

De
Review №99

Only took 10 minutes. Theyre so fast and really nice.

Ch
Review №100

Always have oil change coupon online, the quality of service is good, other services will be expensive

Information
15 Photos
100 Comments
4.5 Rating
  • Address:113 Lincoln Way, Ames, IA 50010, United States
  • Site:https://www.midas.com/desmoines/store.aspx?shopnum=2781&dmanum=260#utm_source=google&utm_medium=gmb
  • Phone:+1 515-598-4989
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–5pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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