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Custom Performance Automotive, LLC
911 N Martin Luther King Blvd, Americus, GA 31719, United States
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Custom Performance Automotive, LLC

Comments
co
Review №1

Love this shop. Very knowledgeable staff here oh, very professional the way they handle things. I bring my vehicle is here all the time. I have no complaints, because they generally do a really good job getting me in and get me out. Ive been bringing the cars trucks vans and all here for more than 20 years. it Can be pricey here sometimes, but, Lance and his staff really know vehicles and if you want this kind of professionalism and skill and knowledge its worth it knowing your vehicle is in good Dependable shape. Ive been really satisfied with the service here. I bring it they fix it. Service has always been quick in and out. Most things the same day. I love that. Seems like as they have grown they made sure to add staff. Anyways good job great service, thanks guys.

Ke
Review №2

They take care of your vehicle at a reasonable price

Da
Review №3

Dec of 2020, I purchased a box truck from them. I had concerns that the temp gauge never moved. Dawn, the sales person assured me that it was normal because it is a big truck and it takes a long time to heat enough for the gauge to move.I drove the truck two hours away and during the drive the vehicle would not reach the speed limit of 70 mph. Nor did the temp gauge change and the heat never got warm so It was cold and windows was fogging up.Once I called them but they was closed. I sent a Facebook message to them and the sale rep called me and got me in contact with the owner Lance the next day.Lance, said he knew the heater core was disconnected and forgot to tell the Dawn. However, he offered to fix it. I drove it back the two hours to him. So, I arranged a ride to follow me back to them.A few days later they said the truck was ready after installing the heater core. I got there and asked if it was ready to go. They said yes and that they changed the temp gauge sensor. I asked them to show me what they did and upon them showing me I noticed a vaccum hose was not connected and told them. They said oh, dont worry about it. Its nothing.I said its something because the manufacturer put it on the vehicle for a reason. So, they connected it.I got the truck and left. About a hour into the drive the temp gauge still didnt work.The vehicle started losing power so in the middle of nowhere in the country I pulled off the road. I contacted them and they came and got the truck. Lance said he had to figure out what happened to it.Lance, asked if it had over heated. I told him I dont know the gauge has not moved.The people who came and got the truck started the truck and drove it down the road up a slight hill to put it on a flatbed.I called Lance, to see how we was going to solve this. He told me I damaged the truck. He said the belt came off and I continued driving it until it over heated and damaged the engine. He said it will cost me over $1500.00 to get it fixed.They never put the belt back on from when they called themselves repairing the heater core which is connected to the water pump which runs off the same belt that was never put back on and this is the cause of the damage.However, they still have the truck and gave me a partial refund. I paid $4374.40 for it. They gave me $3400.00 back and keep $974.40 which I am still trying to get. The $974.40 was on a credit card. So I been trying to recover it through American Express.However, Lance has been diligently fighting it to keep me from getting my money back. They still owe me the $974.40. American Express will not work in my favor.This place damaged the vehicle with poor workmanship and sold me a vehicle with a problem in the beginning.To me this is a bad business practice. I would not recommend dealing with them.

Em
Review №4

They had my car for six months never told me what was wrong with it and now its not driving at all

Ki
Review №5

Nice people, and great tires, car drives great now.

Br
Review №6

Price was high, work was good but oil spots were on my dash, pieces of old steering column were on the floor didnt like that. Otherwise good

Re
Review №7

Theyre always through, timely, and fairly priced.

Ra
Review №8

They took excellent care of my car

Al
Review №9

Great service

Bi
Review №10

Very nice folks been going here for probably 20 years

Ke
Review №11

Best customer service

Ma
Review №12

I was quoted a price for work to be completed and on every item they over charged me 10-90$ so I ended up paying 200$ more than I was supposed to. It took them longer to install the main item so it was like they were trying to rip me off on everything else! My buddies and myself will be going elsewhere with my business from here on out!

Ma
Review №13

Good friendly help decent prices clean shop

Ch
Review №14

GREAT people and good prices and good advice

Ka
Review №15

I Took my car to get a tune up and check my engine light .. I told them that I only one day off and Im not from here. They kept my car for five hour and did nothing to my car... waste of time

Ch
Review №16

Great shop

Co
Review №17

Always go there

Al
Review №18

I like it

Information
3 Photos
18 Comments
4.3 Rating
  • Address:911 N Martin Luther King Blvd, Americus, GA 31719, United States
  • Phone:+1 229-924-5558
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto wrecker
  • Brake shop
  • Engine rebuilding service
  • Mechanic
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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