The crew at the store were very helpful. They helped me select a new phone and figure out the deals that worked best with my account. Kyle was very helpful in the decision process and Steve was a great help with the difficult transfer process between android and iphone. Overall the staff were patient and helpful!

David A. was the shining light at the end of our switching over to Verizon experience - tunnel! I know that sounds really corny, but really accurate! We recently switched over to Verizon from T-Mobile and there was a delay in getting our SIM cards (did the transaction online - something I wouldn’t recommend doing!). We called a lot of times to Verizon customer service and finally got through to someone who finished the transaction for us. We had to pick up the SIM cards at a diff store in Pleasant Hill and we got our cards with a rude person saying “oh you just pop in the SIM cards and follow the steps and you’ll be fine”.That isn’t what happened, turns out one of our devices was locked and we kept getting a “pin blocked, call your service provide to unblock” message when trying to activate with Verizon. After being on the phone with both Verizon and T-Mobile customer service (off and on and sometimes Verizon would conference in T-Mobile but then they would hang up because the wait times were ridiculously long).Long story short, we were desperate so went into this store for help!! David approached us with empathy and friendliness. He knew we were really frustrated and was confused himself as to why T-Mobile said we had to solve this issue with Verizon. He offered us solution of trading in the device for a new one. We tried one last time with T-Mobile by going into their store for help but no success. No one knew what was the issue!We returned to this Verizon store the next day and David helped us with the trade in. He was patient, friendly, relatable and super professional! This guy needs a raise or reward or something! He was truly awesome. Thanks!!

He was super friendly and got me a shoer great low priced deal!

Excellent service! GREAT GUYS! Steve and Isaiah went above and beyond the call of duty to help me with my business account. Highly recommend you come here for your Verizon needs. Thanks guys.

I purchased a new phone the salesman was very helpful in helping me select a new and better phone set everything up. Very happy with the service I got. I am bringing a friend back this weekend to purchase him a phone as well. Its not everyday I got this kind of service. The price of the phone was unheard of I really lucked out today. So glad I came in I am on top of the world. A little kindness from a good salesmen can go a long way.

Jesse Sumal what is the most helpful sales rep I have ever met he helped me was so so much he’s only there once a week but I’ll follow them anywhere

I went to Napa and they didn’t offer curbside service, I’m trying to stay safe so I went to the Cellular Sales Verizon retailer in American Canyon. I called the store and Steve met me outside while I sat in my car. He came out with a mask and gloves and help me solve some issues and then helped me decide on getting a new phone. He was so patient and helpful! He provided me with excellent service helping me outside! Thanks so much Steve! Come to this store, they provide first rate service!

Courtney was FABULOUS! Im so excited about my new phone she helped me set everything up and its very professional and so kind. She needs a promotion!!!

The store was very helpful in my messed up issue of trying to order a phone on line from Napa that ended up being a mess. Thank you for setting it all up.

Called the store and Steve told me to go on in to trade in and upgrade. I had no wait time and got excellent service from Steve and his team. Thanks so much! I’m recommending this location to all my friends and family! Go here!

Always have the best experience at this location. All of the employees are very nice and they make your trip so fast and easy. They are knowledgeable about their devices and plans and always make sure to find the best options for you! Best Location for sure!

Got my new phone today. Finally upgraded from a seven. Very friendly service.

Came to this for some help with my phone and my bill. Steve assisted answered my questions and adjusted my data plan. He then helped me upgrade my phone. Great help here! Thanks Steve. Will return!

Akshay was awesome. Came in to look to upgrade my phone. He was so helpful and made upgrading not painful. Go see him if you want a great experience.

This is my second time coming in to have the screen protector on my phone replaced, both times I was assisted by their associate David, and both times he swiftly ensured that my protector was replaced and installed flawlessly. After having switched from sprint for this provider, I’ve had nothing but positive experiences. 🥂 10/10, highly recommended.

Akshay is very nice friendly great customer service come see him at American Canyon Verizon. We had a great deal buy 2 and 2-free. I will definitely recommend him come and get your deal. My family are very happy with the deal we got and great Service.Thank you Akshay.

Akshay was an excellent sales rep, the best. I would highly recommend him. He help me with my account by helping me with my lines and got me started with a Nokia 5G phone and transferred all my data to the new phone including my Dog wallpaper. Good service overall.

Came in with problems with my prepaid phone and Akshay got me started with a new motorola device and got me an awesome unlimited postpaid plan. Great customer service with this fella. He transferred everything to my new phone and even registered my glass protector. Will recommend this young fella. Great service.

I came into the store and was greeted by Akshay. What a helpful gentleman. He helped pick out a new phone, added the glass to my phone and help me purchase a nice case. He was professional, knowledgeable and gracious. Great job Akshay. Thank you!

Came in to American Canyon Verizon store to purchase a phone for my 87 year old mother. Akshay and Yass were extremely helpful in giving me all the information necessary, help me set up the phone and going above and beyond the Call of Duty in helping me and my mother out . Im very grateful for their assistance. Youre fortunate to have such dedicated and professional employees like them in your company. Im extremely satisfied with the service and will return.

My mother and I visited this Verizon store during the Christmas season of 2020. We walked in with no appointment, only waiting for 30 min. to be helped. I was surprised I didn’t have to wait longer and was also extremely pleased with how pleasant the welcome and service was. We met with Will who is extremely knowledgeable about electronics, and well versed about the the products in the store. He is very personable, relatable, and has a great sense of humor. I realized he is a seasoned representative that listens well to customers needs with a calm and pleasant demeanor. For example, my mother and I asked many questions about old and new phones, and he provided answers to all of our questions. Will even volunteered other information about special phone editions/deals that another Verizon store never even shared. To sum it all up, my mother and I purchased new phones before we exited the store, very satisfied with the customer service Will provided.In addition, we came back the next day due to a challenge with my mother’s new phone, and Will executed excellent customer service again with his consistent personality, and problem solved the issue with my mother’s phone. In closing, this is the kind of customer service that all business should be providing if they aren’t.I definitely recommend anyone to visit this location, and Kuddos to Will’s amazing customer service skills!! He deserves a significant job promotion!!Sondra

Asshay helped me today and he is the most knowledgeable and nicest person and l thanked him very much.

Akshay was fantastic. Professional and knowledgeable. We received everything we needed and he made the entire experience easy and carefree.

I had a pleasurable experience with Akshay Prakash. He was able to explain everything quickly and laid out all my options for a phone upgrade. I was literally in and out within 30 minutes, which is the fastest I’ve ever been able to do an upgrade.

Akshay is amazing. Got the best deals for us. He transferred all of our data and set our phones up perfectly for us. Would definately see him again for any of our ohones needs!

Perfect Robert found the screen protector and he has a nice personality. Thank you Mr Robert 😆

Robert was amazing!! Thank you for all your help and professionalism!

I got a new phone for my husband and I love the customer service I got from Yass and Akshay. Great place to come to get new phone 😍😍😍

Shout out to Matthew for making my experience phenomenal! This isnt just a Verizon store. This is Soo much more. The fast friendly service, guided by completely knowledgeable local people makes the experience feel more like long time friends sitting across the table from you giving you quality advice on how to make your dollar last a little longer. This is a brand new store carrying all of your Verizon needs. Its super clean store, everything is in working order. They take cash and cards.I was met at the door and I immediately felt so welcomed. All of my questions and concerns were appropriately addressed in a kind and caring manner. Also its great for people who have their children with them. One of the young men who worked there even allowed my child to watch Netflix on his phone so we could go over some of the new and exciting changes to my plan! I thought that was super amazing of him! If I could give ten stars I would!

I really liked the location and merchandise this store carries. The sales people there are very kind and patient. My experience was negative due to being sold 2 Buy one get one free offers for a total of 4 phones but only receiving 3 and to top it off reviewing my invoice I have noticed I did not get any free phone at all and am being charged equipment charges on all phones. I have contacted the gentlemen who helped me multiple times about a resolution to the 4th free phone but there has not been one since the date of purchase in September.

Stephen was fabulous to work with, very competent sales person. Love my new phone!

Akshay, came in for iphone changed my mind for the LV 60 because the deals, 10/10 service.

Thank you guys very much for your care and compassion. We were helped by Robert and Garrett and Hugo. All the staff is really nice and is very understanding. 7 / 5 stars.God bless you ❤❤❤❤✝✝✝🌈💯💯💯-----Came back in again last Sunday and was helped by Taylor and David. Was very kind and respectful and understanding and helped my mom get a new phone for her work. Thanks again ♥️✝️✝️✝️♥️

David was the BEST! Give this man a promotion and a hefty raise!Having been to many local Verizon stores over many years, the customer service, lack of hard sell and support is the very best!We had a two-phone problem with technical complications.He quickly identified options, best solutions, savings and common sense actions. My wife upgraded and I upgraded with excellent results.Not to mention, as soon as we walked in the door, the place was inundated with customers. He managed all gracefully and everyone was taken care of.Fine man, fine employee and should be lauded by the bosses!I had been very close to switching carriers, but he convinced me to stay. Can’t say that was possible for any other up-selling outlet I have visited!

Tried to sell me a replacement sim card for 20 bucks when the Verizon corporate stores give them away. Stay away from this store.

My number was not entered correctly at the store when transferring phones. In trying to correct the problem Ive had to spend more than 4 hours on hold with customer support and still have no solution to my concerns.

Absolutely a fabulous store. Could not have asked for a better sales person than Wil. Thank you

EXCELLENT CUSTOMER SERVICE! Very knowledgeable and extremely kind to cell phone challenged customers.

Great service, great people. Thanks Wil

Akshay was excellent on service and explaining everything

I usually hate going into cell phone stores. The stores are usually packed and the sales staff are busy and overwhelmed. But this store has completely changed my mind. The store itself is very clean and inviting. It was really the staff sold me. Ivan is incredible. He has a wealth of knowledge. Hes also really friendly, answered all of my questions, and didnt push anything on me. If you have to go into a store, go to this one and ask for Ivan. You will not be disappointed!

Came in a emergency situation and immediately got assistant. Wonderful customer service and extremely helpful. Rafael was wonderful, and made this whole experience a breeze. The whole staff smiling and happy.

Great service by Assay prakash

Like most have written, customer service is A+. John met me at the door, I explained why I was there, he sat down and answered all my questions. I ordered my new phone, and he found the items I wanted to go with it. He spent quite a bit of time going over all I wanted to know. I will return to finalize my purchase with him. I hope many visit this store as they will have a great experience.

The place was definitely clean and not cluttered. Good location. I usually go to corporate locations but they were able to accommodate me and took care of whatever I needed to accomplish. Kudos to the staff. Highly recommended.

Very helpful individuals. David helped out me & my boyfriend extremely well. He was able to answer all our questions & give us the right kind of information to what we looking for. They don t give I know run arounds, they get straight to the point of what you need help with.In all, it was an extremely informative, easy, & relaxing visit for a first time visit. Me & my boyfriend left left the store as very satisfied customers. No headaches, no runs around, no 10-30 minute for some1 to assistance u. Best visit to ACVS.

Had a fantastic experience here. I went to corporate prior to this and the wait time plus service was horrendous to say the least. The staff here was amazing from the moment I walked in the store, particularly the rep who helped me - Carlos. He patiently went over my options with me and I think its safe to say that Ill be a returning customer.

The customer service at this store was absolutely phenomenal! Dominique was so awesome! She had a plethora of knowledge which made my experience so much better. The entire staff was so friendly and they keep the store very neat. Will definitely be returning!

My interaction was with Matthew L. He was super knowledgeable and friendly solved all of my issues in a timely manner. I really love this place. It’s not your normal store and if you your looking to get taken care of then come see Matthew. 5 out of 5 stars for him.

Beautiful store and Amazing customer service! Friendly staff and great deals! If your looking for one of a kind service and overall a great experience, I highly recommend shopping at this location for all your wireless needs.

Had an amazing experience here! Best customer service I ever received at a Verizon location. Ivan was very helpful and knowledgeable on all the questions I had. This will be my go to store now!

Great service for this new store that just opened up! I was greeted as soon as I walked into the store. Best Verizon experience I have ever had! Will definitely be my go to store for now on!

Ok let me just start off with saying WOW! Im super impressed with the current workers here at this location. Their customer service was a refreshing change from the usual run around I would get from other sales representatives. Go check them out!

10/10 for the great employees that work here! New location but it feels like the representatives here have been here for years! Very knowledgeable with services and were able to recommend everything I needed and products I didn’t know I needed! Stop by to get all your needs taken care of.

This new location has a very chill vibe and they dont push stuff down your throat like corporate locations do. I honestly dont see any difference. They do everything here so I dont see a reason to go to crowded Verizon owned stores. Thank you guys for being a welcome change to my shopping experience.

Amazing employees in this location.Definitely recommend you go in and ask for Carlos! He’s been a great help every time i contact him.Everyone looks sharp i’ll definitely be back.

Customer service was awesome, Ivan especially was a ton of help. Explained everything throughly and helped me get exactly what I wanted. He was very helpful and professional. I highly recommend shopping here.

Loving this new location! Very friendly staff and greeted me at the door! Definitely A1 service provided here. I highly recommend shopping here!

You guys are awesome! I love how helpful, patient and professional you guys are. Such a great location with a nice store layout. VERY SATISFIED 👍👍

I went in to change from my current carrier to Verizon and buy a new iPhone. I wanted to only pay for a $35 per month plan, the same amount I am paying with my current carrier. At Verizon it would be the “single device plan”. The sales guy said there was no plan for that amount and said I could only do a $35 plus a $20 fee plan totalling $55. That is a shared data plan. He did not seem to know about the single device plan so I will take my business elsewhere. Very disappointed in this store.

Had the most amazing service with my daughter at this Verizon store with rep Breanna B . It was one of the best experience I’ve experienced at a Verizon store. This being my first time at this location I will definitely be returning ! Great job Breanna

Awesome service by Carlos! Answered all of my questions and showed a lot of professionalism. Will definitely comeback to this store!

I really appreciate the help I was given. I had forgotten my account information and they were patient with me and helped me get everything in order. Thank you!

I am so happy this store is in American Canyon!!!! And more importantly, you have amazing techs to help with the issues I’ve had. Hugo and David are extremely patient, conscientious, and eager to educate those not so saavy! Thanks Verizon!!!!!

Such a great location & also a great addition to our lovely American Canyon. EXCELLENT customer service & so very friendly. LOVE THIS PLACE!!!

I’ve been waiting for the store to open for months and it’s finally here and I wasn’t disappointed in the slightest bit. The service was excellent and the store was so clean!

Great location with friendly people. Able to get all your questions answered with great service. Very knowledgeable.

Very inviting location! Matthew L. is Awesome! Best customer service Ive had in awhile and knowledgeable!

These guys were great. Very helpful. Completely set up our new phone. Very happy.

10/10 experience the customer service was amazing. John was very helpful and knowledgeable of everything i asked. I will be coming to this location from now on!

Oh Man I hate cell phone stores... Everything takes too long, but! David at this location was amazing, ask for him if ya can, everything was a breeze and he explained every step all the special offers I got and helped me set them up. Went to the Vallejo one and the rep there sat silently trying to figure something out then stumbled all over the place trying to explain my trade in had to leave then decided next day to try this one. David knew exactly what I wanted and described everything so I wouldnt have any bs surprises on my bill Huge props bro. Look out for my empanadas!!!

High many Mozart just walking out of the new Verizon store which is very spacious and very nice in the the text service was good and I really appreciate them being here I have Sprint but you know Im going to give them a shot of the on the 5G when it comes out so I met with David and he will really nice gentleman and I appreciate their input I just pushed Sandra

Amazing location for your wireless needs. I highly recommend a visit if you have a phone or are in the market for one!

Had amazing service, which was a relief from the bad service i recieved in the Vallejo store. Worth the drive to american canyon thank you! Ivan was very wonderful.

Great place for service. Very friendly and knowledgeable reps. Recommend this place to any customers.

It’s a brand new store with a friendly staff and best service I ever experienced they really Take there time and try to help people out

I had a very helpful saleman, he gave me all the information I needed and more. Everyone working their seemed very professional and welcoming.

Nice set up. Real friendly service and no pressure to buy. I like that. Thnx guys

Amazing location. Great staff. Helped me out with my data transfer and got everything I needed.

The store is brand new and they have great customer service that is quick and reliable. Highly recommend this store!

Matt Carlos, & Ivan, are very friendly and knowledgeable. Thank goodness there is a Verizon Store in American Canyon.Thank you,Kimberly Schank

Carlos was able to give help me get a phone I was happy with and a plan I enjoy having . Awesome store great staff !

The young man who helped us was very very patient with a couple of grannies and Grampys and we really appreciate it and for him to take his time and explain everything so we thank you very much!!!!

Great customer service !! Ended up going passed the closing time but the employees were so willing to help me get what I needed out of it !! 10/10 service !!

I stopped by this place to buy a i phone.This man named Kendale Richardson to be exact showed me excellent customer service and i got exactly what i came forId defanetly come back next time 😁✌

Excited to see a Verizon store open up in this location!!Store is filled with wonderful employees that provide excellent customer service!

Amazing Store! Absolutely no wait time and the staff was very friendly and knowledgeable. I was in and out before I knew it.

Edit: I spoke to a different person who was much nicer. Thank you

The staff are very nice and helpful made sure all questions where answered and made everything clear and simple to understand

Great atmosphere here

Great support. Got me hooked up quickly to my new phone.

I’m happy this location opened up near by! Staff is very professional and helpful!

Great service wonderful personnel. Hugo was great.

David Allen is the reason Im continuing with VerizonMy account had gotten so tangled I was ready to drop Verizon. He spent 3 hours today working on my device plus navigating me thru customer service. He does your organization very proud.

Great service.Higo help me out with everything I needed and he was exceptional. Pleade if you are from AC or Napa stop by and lets support our local business.

They are awesome in every way possible thanks for being there when I really need it😎👍

Great customer service! Dominique was very helpful! Will be back for sure!

Great customer service! So glad to have a Verizon in AmCan!

Went to the new version store in American Canyon and purchased two new phones the staff was very helpful in transferring to our new phones .

Good staff fast service definitely coming back for my next phone