Drove out of the way on recommendation from another plumbing supply company and they didn’t even want to look at the cartridge i had in my hand because they could tell 8 feet away that it was glacier bay. When in fact, it was American Standard, which they might’ve carried. Would never recommend or go here ever.

Where is the customer service?? Why does the counter help act like they’re annoyed by our presence?? I’ve been plumbing for 18 years and yes I still need to ask questions, deal with it guy. I just started to mention I have a Kohler flush valve and the guy immediately starts shaking his head and saying “nope, nope, we don’t carry Kohler, not here, no” And I hadn’t even asked my question yet. Get it together fellas, you’re not the only plumbing supply house, you just have convenient locations.

These guys are the real deal. Theyre not afraid to miss a buck to make a customer. Have been doing business with this outfit since I was a boy in Walnut Creek some 50 years ago. Theyre still willing to take the time to serve an amateur like me.

Pricy but they have fittings that cant be found at Lowes or HomeDepot.

Stopped at General Plumbing Supply in American Canyon for parts to a leaking faucet. They were not interested in providing any service or advice. Couldn’t find the time to get up off of their chairs.

They had what I needed plain and simple

When you go to general plumbing, you expect nothing less than excellent service. The staff behind the desk are professionals. They have a strong knowledge of what they sell. General plumbing is often imadated, but never duplicated. Kudos to staff

This is a great supply house. The entire team is always so helpful. Everything I need for the biz is always in stock and ready for me to pick up. Some of the guys have even helped me load the truck. I will always use this location.

General Plumbing in Napa ...we worked with Ellen at General Plumbing for our complete remodel. After just one or two selections Ellen was able to walk us through completely for both bathrooms and kitchen ...all accessories. Everything was done perfect and we often laugh that it was the best experience of our life.

Good service with attitude.

I went to general plumbing supply and was treated very badd customer service is poor guy behind counter less a joke

Great Exellent Plumbing Selection of Bath fixtures and plumbing fittings

Called on jan2 didnt say they closed on the answer . Drove 45 mins just to find that out. Bad business if you cant change your answer machine.

Elmo is the coolest