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Phone Medic Of Amarillo
2207 S Western St Suite 90, Amarillo, TX 79109, United States
Comments
Da
Review №1

Phone Medic is fantastic. Friendly and pleasant. Most importantly they got my computer in and back to me quicker than I thought possible. They are my go to guys for all my phone and computer needs from now on.

Ti
Review №2

I had issues with my phone and took it to Geek Squad and they couldnt do anything about it after 2 separate appointments, telling me Id have to send it in to get it replaced. The Phone Medic guys had it fixed in an hour. They are friendly, knowledgeable, and professional. I wish they were open 24/7. Anyway, 10/10 would recommend.

To
Review №3

10/10 recommend!! The employees were super helpful and extremely kind! I will use Phone Medic of Amarillo for all of my electronic needs! Really appreciate the great service!!

Al
Review №4

I took my phone here and was told the price to repair a screen would be $162 I was ready to walk out when the guy behind the counter told me there was a lifetime warranty and if it every broke I wouldnt be charged to repair it. So I hesitantly agreed. It took a whole week for my phone to be finished not only that but there was glue all over the edge of my phone and the screen started coming up on the second day (i was able to see the light from inside my phone). A couple weeks later my screen had a small crack and I took it back to this place and was told there was no warranty and if I wanted my phone repaired it would be another 162. Yes they offered a discount of 62 dollars but I would never get cheated twice. They also offered to give me a phone case once my phone was repaired by someone else or I got a new phone but when I went in the owner was upset with me because the receipt says warranty doesnt cover physical damage but I was told it did before i paid. Definitely not happy with this I went to cellular xchange on Amarillo Blvd and got quality work for half the price. Not only that but my phone was repaired in two days.

Gi
Review №5

The absolute best in EVERY category! We will never go anywhere else. Thanks guys!!

Br
Review №6

Great service! Got my phone fixed while staying with a friend in the area. Gabe and his team were phenomenal to work with. Price was very reasonable too!

Ma
Review №7

Good experience. Managed to trade some old computer parts for some labor. They know their stuff. 10/10

Ta
Review №8

Great customer service and took care of my phone well!

Ma
Review №9

Came in just to browse and based on how I was greeted and informed about their services, I was very pleased.

Me
Review №10

Ok I love these guys! Thank you for your support time and time again!!!

Re
Review №11

Nice and friendly staff but my issue with my phone still isn’t fixed

To
Review №12

Great customer service and good work and price

Ke
Review №13

Gabe is my go to mobile repair guy in Amarillo, TX. Excellent service with reasonable prices.

Me
Review №14

Gabe was super friendly! Both of the guys even stayed open a little later for me to get there! They fixed up my screen and offered a tempered glass protector, which I ended up getting! For someone that has never broken a phone, they made the process so easy and they were the most reasonable option for my pocket book! Will be sending friend their way! If you can see the picture below, this was the before state of my phone! 😬

Co
Review №15

Wasn’t able to charge my phone through the charger port for 4 months due to junk being in it. I took it to Gabe, and he fixed it in less than 5 minutes. Will be going back to them w future problems. Thanks.

Br
Review №16

Will not be back. had my iPhone repaired and before asking me if that was OK to put a white screen on a black phone. they put a screen protector on it as if that fixed that it was a different color.I took it back and they told me they would replace it for no cost, but I had to wait till the black screens arrived. after 2 weeks of going up there the OWNERS told me that they would call me when they came in but due to covid 19 it has been delayed. well now its August, 8 months later and still no call. Im still waiting on to have my phone fixed properly.But they did try to sell me a different phone conveniently.

Ri
Review №17

Knowledgeable, competitive prices, and di the repair quickly and did it right.

Me
Review №18

Friendly staff, willing to help and work with you. They changed my Digitizer and front screen but know that if you have a Galaxy note 10 and if your back screen is cracked you will have to pay for a new back glass to be replaced also due to Samsungs agreement with them.

Br
Review №19

They have amazing customer service but I’m pretty sure the screens they use for iPhone are not apple certified or whatever. If you want cheaper than apple then this is the place to go but your screen will not act right sometimes. I’ve done everything I can with apple without getting a new screen but nothing worked. I guess I’m better off getting a new phone

Ma
Review №20

Owner is a real nice guy, I’ve always come here if I ever have any phone or computer issues. Best in Amarillo for sure, great reasonable prices. Love supporting local businesses like this! Thank you again😌

Ke
Review №21

This place is AWFUL! They charged me $300+ for a laptop screen I still can’t use! Brought in a broken touch screen and they gave me back a laptop where the touch screen didn’t work. I brought it back and they took 3 weeks to TRY and fix it and gave me back again, a computer I cant even use. They tried to tell me there was a defect on my laptop that HP would fix if they sent it in. I called HP and there’s NO recall on my laptop. They refused to refund my money when my laptop is STILL BROKE! Stole my money! I will never recommend these people. Even the friend who recommended them regrets sending me to them. Terrible service!

Wa
Review №22

Dont let the name fool you! They fix phones and they fix computers and theyll sell you laptops and desktop computers! Its a one-stop shop for your computer and phone needs. Theyll give you personal service and are very reputable. I brought my old computer in to see Andrew and he built me a new one thats 10 times better than the old one.

Ry
Review №23

Phone Medic of Amarillo is - by far - the best shop in Amarillo for all cellular needs. I have visited other stores in the past before I call Phone Medic. My broken XR screen was fixed within 20 minutes and was done cheaper than all the other Amarillo stores. They have also fixed my wife’s phone quickly and cost less than all the others. They will be taking care of all our cellular needs from here on out. Phone Medic is Professional, courteous, fast, and all at a cost that is more than reasonable.

Le
Review №24

I cant say thanks enough to these guys. Very professional and doing what they can to help the community during one of the hardest times our community and country has EVER faced. Their Chromebooks During Covid special was unreal, not making any money on them to make things easier for everyone...SELFLESS. No reason to go anywhere else for any of my electronic repairs. Give them a shot Seriously.

Je
Review №25

Theyre so friendly and helpful!! They definitely know what theyre doing and they dont charge an arm or a leg to fix your phone. I would recommend Phone Medic of Amarillo to anyone who is lookin for someone to fix their phone. Theyre the best in town!!

ad
Review №26

Great service, great products

Th
Review №27

Very helpful with all my needs.

Jo
Review №28

Amazing!!! I had to get the battery replaced for my iPhone 6s and it took only 20mins to do. Very nice guy and really professional. I recommend this guy to anyone needing a phone or computer fixed

Ch
Review №29

Cannot say enough good things about Phone Medic! Just took an iPhone in for repair. Walked in with a completely cracked and non functioning screen. An hour later, I had a working screen and protector. Very reasonably priced. Friendly service. I hope i don’t have to use them again... but if you’re looking for a great repair, I would HIGHLY recommend them.

An
Review №30

Gabe cares about his customers and his business.Thank you for making your customers feel important.

Mu
Review №31

Went in for a charging issue on my iphone8. Clerk showed me what was wrong with my phone, told me how much it would cost and said it would take just a hour. Hour later iPhone was fixed! Great service and quick service as well!

Le
Review №32

Extremely impressed with Gabe and the team at Phone Medic- excellent customer service and quality with that nice touch of small business family feel. I highly recommend them to anyone looking for value, quality, and being treated more than a number. Very happy and will continue to do business with them! Go see them- you wont regret it!

Os
Review №33

Needed help recovering pictures on an old hard drive. I tried calling several places but no one could get to me quickly. Called phone medic and got everything I needed done in less than a day. Thank you.

As
Review №34

Sprint wanted to charge me an outrageous amount of money for the same phones I got from these guys for almost $500 less. These guys also include a lifetime warranty free of charge. Highly recommend them

Th
Review №35

I’ve had multiple phones fixed here. Never had any issues. These guys never disappoint. Thank you.

Ma
Review №36

There are not enough words to describe how amazing this place is! Phone medic is the place to go! They treat you like family and just make you feel like you’re number one! They fix everything imaginable and in a timely fashion! Gabe has fixed my phone numerous times and something that I thought would be pricey he said it just needed a little cleaning helping me save money and not buying unnecessary things! Even if you just have a question or need a phone case they should be your go to place! I promise you won’t be disappointed!!

St
Review №37

Two computers and an iPad fixed in around 2hours. Best Buy told us two weeks lol. Thank you guys so much. We appreciate it.

Jo
Review №38

Really enjoyed meeting the owners and getting my computer fixed. I used to use another place in town but it was going to take 2 weeks to get my computer fixed. Called these guys and it was done in about an hour!

Da
Review №39

These guys had a fire at there old location, even though they were shut down for a bit they were still able to help me! Thank you

ga
Review №40

I brought in my computer after finding their information on google and i came into the shop and was greeted by a nice young man named Billy. he was very polite and he promptly called me when the virus i had on my computer was taken care of. Very quick turn around and he communicated with me the entire time. I cant recommend All Star Computer Services enough! thank you!

je
Review №41

Visiting for two days and my phone battery died. Spoke to Gabe and he said he could fix it and replace the rear camera. Dropped it off, went to breakfast and got a call it was finished before we were done eating. Excellent work. You cant tell anything is different other than it now works like new! Galaxy S6. Thanks for the great service!

Ci
Review №42

Andrew will always be MY COMPUTER GUY! Goes above and beyond on all he does. Super friendly and knowledgeable! I give 5 stars! I am not computer savvy and he is so nice he doesnt let me feel dumb. Down to earth sweet guy .. great company

De
Review №43

Read reviews thought I try phone medic, they quote was reasonable and the turn around was supposed to be fast by a day turn around, dropped phone off due to my screen was cracked, only problem with the phone and my contact information, must have been miscommunication one gentleman had no idea about the phone and made the comment maybe wrong place until he talked to the other gentleman and re verified. Called the next day to see if my phone was ready and is was not they said try again tomorrow, I called the next day and it was still not ready try around 4pm, got off work drove 45 miles to see if the phone was ready arrived a little after 4 it was still not ready they said try around 4:30 so I returned little after 4:30 a different gentleman said its still not ready try around 5:30...So here I go again showed up around 5:45 the phone was finally done the gentleman handed me the phone he had already turned it on! Got in the car drove off and only to find out down the road later my power button did not work it was stuck in the outer shell housing and would not pop back out to reset which is important for a droid turbo for screen unlock and to turn the power on ! So I called back to explain the problem and the answer to the problem he gave me was :well you must of broken is when you dropped the phone I didnt tell you figured you already knew, but the phone works tho right? Uh no sorry excuse my power button was working fine before I brought the phone in and for one I did not drop the phone it was in my back pocket and screen slightly cracked when I sat down causing it to lose image and go black, but I know the power button worked because I was able to turn it off and on to make sure it was just my screen before dropping it off at phone medic.....poor customer support and not contacting the customer for issues or updates even when a customer leaves information paid around $170 for screen repair and next day turnaround and know have more problems with my phone they did good work on the screen looks like the cleaned the phone up too but still should of told me upon arrival or call to tell me about the power button being stuck in the phone, I will not use phone medic again!

Jo
Review №44

Hands down the best customer service ever! On our way to California from NYC, wife busted her phone, they had us in and out in less than 30 and gave us a discount!!!! Cheers!!!

Fr
Review №45

I have been here twice for a new screen on my pixel 2 XL. Service here is above and beyond my expectations. They fixed it fast at a competitive price. Ill definitely be back.

Ju
Review №46

I had Andrew work on my old Mac and install a solid state drive and I am very pleased and happy with the work and the results of what they did. I would highly recommend them.

Ma
Review №47

This is the best phone repair business in Amarillo! Ive used them for all of my phone and tablet repairs and have never been disappointed! The staff is incredibly friendly and courteous, and my repairs are always done in a timely manner. I recommend Phone Medic to all of my friends and family! Definitely the only repair store I will use!!

El
Review №48

These young men are so knowledgable and helpful. Andrew was able to get my laptop fixed and back to me the same day. He explained to me exactly how I got a virus and left me some software to help ensure I dont get a virus on my computer again. I will definitely go back to them whenever I need my computer looked at again.

Ci
Review №49

These guys are fantastic! I give them a 10-Star rating. They saved my computer, super fast, priced very reasonable and highly skilled. Parking is easy and the new shop is really mellow.Andrew knows computers. Finished my repair on time and helped me to prevent any issues in the future.This is my #1 spot for laptop computer and phone repairs

Se
Review №50

I shorted out my pc like a champ, and they were able to fix it, it wasnt very cheep but you get what you pay for, and for me that was a solid state drive so i guess it wasnt ridiculous..

Je
Review №51

Andrew is super friendly and very knowledgeable about computers. Fixed both of our computers in less than an hour. He was also able to save our laptop so we didnt lose any valuable photos or information on it. Hands down the best in town.

Co
Review №52

The best in the panhandle! Thank goodness y’all are here 🤘

Em
Review №53

I’ve heard so many awful things about this place. I would never bring my electronics here! they obviously steal money and don’t fix the products. If I were Kerri I would report them to the better business bureau.

Ga
Review №54

Gabe and the crew over at the Phone Medic are great to work with. Ive always used these guys for phone repair, cracked screens on our tablets and have never had a problem getting next day or even same day repair. If they have the parts, theyll sometimes fix your problem right there on the spot. Great service and extremely friendly staff. I would highly recommend these guys for all of my phone repair needs,

Ma
Review №55

Dont waste your time searching for the best computer service. All Star is by far the best in town. Best prices, quickest service, and the most friendly. Not to mention the outstanding customer service! Thank you, All Star!

Br
Review №56

Great service. Fair price. I was driving through Amarillo and dropped my phone at a gas station breaking my screen. I was directed to these guys by the attendant at the station, as the best in town. They absolutely were. The guy explained what he needed to do to fix my phone because the frame had been bent. He did not charge me for the extra service and I was out of there in 30 mins with a working phone. I would recommend these guys to anyone in the Amarillo area. Its not to often that someone goes above and beyond on their own time. Stand up guy!

Da
Review №57

Had an ongoing issue with my iPhone and took it here. Gabe helped me in a very efficient and professional manner! He understands college student life and was very pleasing. They also provide some great discounts. Take this review from a cheap and broke college student who was pleased!

ga
Review №58

Great experience. Very friendly staff. They knew exactly how to fix my phone and the price wasnt bad at all I would highly recommend going to this place

E
Review №59

Excellent customer service! Very knowledgeable, efficient and speedy. Replaced two iPhone batteries in no time. Will def be coming here for all my future phone needs.Great prices + quality products + friendly staff = Great Business

Ju
Review №60

Called this dude just to ask for parts and he wouldnt even listen to me... Called Battery Joe and they listened and answered my question even offered to order my part. BTW to the rep reading this I am a certified mechanical tech but nice try with the whole its harder than you think. A simple YouTube search would show you just how easy it is and can be done in about 5 minutes. Typically I see diesel shops refusing parts to try to make more money on labor.. not cell phone stores.

Ka
Review №61

Great customer service! Highly recommend.

Sa
Review №62

Fixed my phone fast. Love the customer service.

do
Review №63

All Star Computer is THE absolute best!!! Andrew has worked on our computers for several years now and he never disappoints. He is extremely knowledgeable and is quick to get you back up and running. If youre looking for great service at a fair price give Andrew a call.

de
Review №64

Brought my computer in for windows 10 upgrade. Everything was done perfectly, Thank you guys.

He
Review №65

Andrew was able to recover some very important photos from my memory card. He did it the same day and was very reasonably priced. I highly recommend him!

Am
Review №66

Took my iPhone XR left it there for a week and it wasn’t fixed,and most likely messed up the motherboard too. They stoled some pieces off my iPhone too... thieves.

Bo
Review №67

Wow! I went to All Star Computer with a virus on my computer. They were very thorough with the service, explaining to me what happened and how the virus may have gotten to my computer. They were so quick as well. Some pc repair shops in town told me it would be a few days, but All Star Computer had my computer back to me the very next day! They even delivered it to me and set it up for me. I recommend these guys above and beyond any of their competition. Best computer repair shop in town, and very fairly priced.

ev
Review №68

Did not fix my iphone right went back and the guy said he was going to order the part that was suppose to fix it but every time i went he said it havent arrive yet. Kept on going every week on my day off for 5 weeks and he would say the same thing. I would not recommend this guy he will rip uou off

Je
Review №69

Excellent customer service! There were several things that were possibly wrong with my phone. He explained everything, answed all my questions and was not only professional but also kind! I will refer friends and family and I will be a repeat customer should the need arise. Thanks Phone Medic Staff!!

Ja
Review №70

All-Star computer service is the best in town. They did a fantastic job on building my website and I get compliments all the time. They did it in a very timely manner and are always available to answer questions or give help when needed. I always recommend them to everyone that needs computer services.

Ja
Review №71

Laptop had a virus. It only took them a few hours and now everything is perfect❤️❤️

J
Review №72

My experience with Phone Medic of Amarillo was incredible. They were professional, timly, friendly and so knowledgeable when it came to helping with my broken phone. 5 star service for sure, hands down I would recommend

Ch
Review №73

My printer was unpluged, they came out and didnt even charge me. thanks

Jo
Review №74

Had a party at my house and knocked my Samsung TV over and smashed it. After calling around I thought I was going to just have to spend $1000 and buy a new one but the guys at phone medic fixed my screen in less than a week and for a lot less money. Thank you.

Co
Review №75

Gabe has an unsurpassed knowledge of smartphones. He keeps his word and went out of his way to help me out. His prices were extremely reasonable and I will not take a broken phone anywhere else to be repaired.

Jo
Review №76

This is an outstanding business, very clean and good work!Gabe has great customer service skills, very friendly and just wants to help!If you need youre phone worked on or fixed this is definitely the place!

Al
Review №77

Gabe and his staff are exceptionally knowledgeable and friendly. Phone Medic Of Amarillo will always be my first choice when I need help with my phone. I highly recommend!

Sa
Review №78

Fixed my phone in less than 20 minutes!

Ja
Review №79

Andrew provides excellent customer service. Hard to find a business anymore that values the customer. Andrew your integrity is admired and appreciated by this satisfied customer. I would highly recommend using All Star Computer Service for all of your computer needs.

Ja
Review №80

Thank you for fixing my iPad.

An
Review №81

Excellence knowledge and service. From one tech guy to another, its nice to talk to someone that knows what they are talking about. It made everything smooth and easy.

Ch
Review №82

I had a printer/laptop issue. They got someone out to my office within the hour and fixed the problem. Prompt, courteous, and efficient.

Ri
Review №83

Quick and easy! Great customer service. Recommended to anyone that needs repair done on their phone. I will never go anywhere else!

Ji
Review №84

I am telling you right now! This is THE place to go for computer repairs. Excellent guys! Excellent service! Cant not recommend high enough. Dont go anywhere else.

Lo
Review №85

The first time I met these amazing gentlemen was on a lunch break. I had broken my phone while I was working around the corner at Lovett Chiropractic. I went in and they immediately got to work on fixing my phone. My lunch break ran up and I had to get back to work. I was nervous because they closed at 6:00, but one of those awesome guys actually DROVE my phone to our office whenever repairs were completed! I have never been so astounded by how far these guys will go to make your experience amazing.Recently, I was reminded of my awesome experience when these guys came in and brought our staff RUFFLED CUP CUPCAKES! You guys are wonderful!Thank you so much for going above and beyond to make my day better, Dakota at Lovett Chiropractic

Di
Review №86

Andrew was fast to fix my computer today! Two other shops told me it would take a week!!!!!!!

Ni
Review №87

All Star Computer is the best, hands down. I had a virus on my laptop and they got me fixed up without losing any of my data! That was huge! Super friendly and professional guys, and I couldnt be happier.

Sa
Review №88

These guys really know what they are doing! Not one problem with my phone after having it repaired. Thanks phone medic! Highly recommend:)

na
Review №89

Phone Medic is my HERO!! Very friendly and fast , I will be recommending all my family and friends to use this service. Thank you so much for your help, I appreciate everything you did to get my phone working again!!

Ja
Review №90

Awesome experience! Easy transaction and no problems. Needed my screen replaced and could tell they have done it a lot of times before.

Br
Review №91

These guys are the real deal. Great quality replacement, friendly atmosphere, fare prices, and done promptly. I would highly recommend them for your repair needs.

Te
Review №92

This store was amazing. Was able to fix my screen even let me come back when my camera wasnt doing what it wad suppose to be

Br
Review №93

I called to see how much it would cost to get my iPhone 6 screen replaced, right away I got a good vibe from them. The man I spoke to was super polite! I did find one place cheaper in amarillo but I couldnt find any reviews, so I chose to go to phone medic! The few extra dollars was definitely worth it. They told me 45 minutes but got it done in 20 (probably because it was a slow day). The work was excellent! I would trust them again with my $700 phone. Dont go anywhere else!

Gr
Review №94

The guys are great and my repair looks perfect. No complaints! Thanks guys!

Ab
Review №95

My digitizer was broken and they said they tried to fix my phone. Said they couldnt fix it and I had to buy the same type of phone from them. They did this for a few weeks, getting new parts for my phone. As soon as I said I was going to a different place they got crazy about selling me the same type of phone. I left and got my phone fixed somewhere else. They dont even try to fix phones; if they do they just use teenagers that dont know what theyre doing. If I could put zero stars I would.

Gi
Review №96

Phone Medic recently replaced the screen on my iPhone. They were quick and reasonably priced. Gabe was very kind and explained the entire process to me. I will continue to use them for all of our repairs.

Ga
Review №97

Great place to do business! Andrew and the crew went above and beyond to answer all my questions! A+++ customer service! Thank you🤙🏼

Bi
Review №98

Very professional kind curtious I would recommend this place to anyone with a cell phone problem are a computer problem Id give it a 5 star rating all day

Ca
Review №99

My family and I have used All Star Computer for years. Andrew has always been courteous and professional. He is always quick and efficient about getting all of our problems fixed. Always our first recommendation when any one needs computer work!!

Go
Review №100

Phone medic is an awesome place to go. This is a repeat visit for us...amazing services including helpfulness with I-pads and phones.

Information
100 Comments
4.6 Rating
  • Address:2207 S Western St Suite 90, Amarillo, TX 79109, United States
  • Site:http://www.phonemedicofamarillotx.com/
  • Phone:+1 806-418-4630
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Phone repair service
  • Computer service
  • Computer software store
  • Computer store
  • Computer wholesaler
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–6pm
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