I took my car in for an oil change because another oil place wouldn’t change my oil due to the oil plug, Jacob Upshaw and his team treated me amazing, they were all very attentive and explained everything to me thoroughly! They took great care of me, Very very pleased with all of their work! I was in and out with an oil change and inspection in no time! Thanks again guys!!

I wish I could submit zero stars. Let me start by saying that I always take my vehicle to the dealership for oil changes, but decided to take my vehicle here on Saturday 3/27/21 for the convenience factor. I had high hopes as this is just an oil change. The process went smoothly, so I thought. I went home after getting my oil changed and decided to run some errands a couple of hours later. As I walk outside, I see a puddle of oil under my vehicle, which was not there prior to getting my oil changed. I run back up to the Car Center around 5:15, but the Center was closed. I was able to catch one of the employees as he was leaving and told him the issue. He checked under the hood for me and told me that it was probably residual oil from the change, but I’ve never had this issue after having hundreds of oil changes performed on my vehicle. He told me to keep an eye on it and if the leak worsened to bring it back on Monday. It got worse and quickly for that matter. I contacted my uncle who is a retired mechanic and he graciously said to bring it to him so that he could look at it. He crawled under the car and said the oil pan plug was loose and after further inspection he said they STRIPPED my oil pan plug and that was why my car was leaking. We had to go purchase a new oil pan plug and the leak stopped. We were able to salvage the oil and add about half of a new court for the oil that was lost after the oil change. DO NOT GET YOUR OIL CHANGED HERE UNLESS YOU WANT TO TAKE THE ENORMOUS RISK OF HAVING YOUR OIL PAN PLUG STRIPPED, LOSING YOUR ENGINE OIL, AND THEN PAYING FOR A NEW ENGINE AFTER IT SEIZES UP!!!Sincerely,EXTREMELY DISAPPOINTED, ANGRY, AND NEVER RETURNING CUSTOMER

Went in for a oil change and they topped off the oil but never changed it. Paid for a full oil change, asked twice about coolant, was told it was “topped off” never touched. They have no idea what they are doing, go somewhere else.

The staff and service at this car care center was astonoshing and over exeeded my expectations of a Toot n Totum car care center. Exeptional amd speedy service, This is where I will have ,y car serviced for now on! Thamk you guys at Toot n Totum car care service.

I asked for an oil change and got an inspection, and the manager was so rude he never apologized dont go there.

You get what you pay for...Sometimes I leave there with my vehicle dirtier than when I came in, other times I have time to run it through twice...And the kids they hire to supposedly dry your vehicle, just give them a check and send them home, I have never seen anybody so lazy, they run the towel along the side the vehicle from the front to the back, then they wave you away. Ridiculous!!!

Fast and efficient! Thank you!!!

They can handle oil changes, fix a flat, basic general stuff. Not the fastest but waaaay faster and cheaper than Meineke, plus you get a free car wash. Be forewarned: they will try to upsell you for other services (but then, everyone does dont they).

Nice convenient store. Never had a bad experience at any Tootn Totum.

Great job.

Did a great job thanks guys

Excellent service and friendly staff

I dont any where else to get my oil change

My boy friend works there

Best Italian food !!!!