user
B & W Battery Co
1024 SW 3rd Ave, Amarillo, TX 79106, United States
Appearance

Comments
Ju
Review №1

Did a great job ahead of schedule! Fixed all my wiring issues and I had alot! I will definitely come see these guys anytime I need anything electrical done.

Je
Review №2

A very bad experience with this company. Two weeks ago I drove my car to them because it was stalling out, they looked at it and instead of contacting me to let me know what what wrong they took it upon themselves to replace the battery ( easy solution) and clean a couple of cables. After two weeks on Thursday it did they same thing so I called and spoke with Charles the owner was rude and had me confused with a car they had to have towed in but then after a few details of mine he remembered . I told him that I would try to drop it off early but later called to let know know I couldnt not get away from work he said that was ok just bring it as soon as I could. I got there around 4:45. The first son told me it was too late but the other was nice enough to drive my car to see if it would do what I had told him it was doing again.. Unfortunately it was not and he said he couldnt look at it until it was doing the same thing and then asked if I could bring it in this next week and leave it with them. I said OK and i would try for Monday (today ) but since i travel to Amarillo from Dumas this morning didnt work. So I called and spoke to Charles to tell him what had happen Friday , i was only able to get out the fact that I was treated very unprofessional by one of his employees ( his son ) and that is when I was told that If i thought his sons were unprofessional that was my problem and he did not care then proceeded to tell me that I got there at 5:05 on Friday when I told him no it was 4:45 He hung up on my so I called back thinking it was a connection problem he said no i hung up on you because you are not going to argue with me. I said OK well I am wanting to get my car looked at because its doing the same thing as it was when I brought it in he told me His sons fixed the problem and he didnt care if it was doing the same thing not his problem that my car had to be towed in because it wouldnt start so I told him no i drove it in and he hung up on my again !! I had to keep calling until finally His son answered and told me that if i did not stop calling he would press charges on my for harassment and I said I paid you 314.00 to fix my car and I want you to fix it he said he didnt care what i wanted and it was not even my money ( I had to borrow from my brother and paid him back ) I said well I will report you he said good let your friends know too because we do not want them here either. I have never been treated more poorly by a place of business in my entire life. I hate to say this but lately I find it true people like this would have never had the nerve to speak with a man in this way .. What is this world coming to ... All I wanted was my car looked at to see why after being fixed it still leaving me on the side of the road I paid 314.00 and now will have to find another place to have it looked at and fixed .....

Te
Review №3

The guy I spoke with was very professional and helpful. This place was highly recommended by many others. Should I need them, I would definitely use their services

Ch
Review №4

Great customer service so glad that we bought our starter there. Gentleman walked me through the wires I couldnt get straight.

ry
Review №5

Went in there to swap out starter nose pieces on a 1964 cadillac because i wasnt going to spend $450-500 on a used starter from ebay, i brought mine in and they called me later telling me that they couldnt swap the nose pieces because a parts store gave me the wrong one but they told me that they had a brand new starter in stock that was for cadillac for less than half! made my complete day and week. will def give them my business again

Ke
Review №6

They had what I needed & were helpful

Bi
Review №7

ABSOLUTE PERFECT SERVICE!!! Courteous and matter of fact....you get your moneys worth and then some! Professional and honest!!! this place is BEYOND reproach!

Ju
Review №8

Down right friendly. an really like the witñessing ,god fearing people still exist,!!

Pe
Review №9

This is the best place in Amarillo to do all of your battery and electrical needs very pleased with the type of service I receive every time I conduct business

Li
Review №10

Its a great place to have an alternator or battery checked. A great place to buy battery!

Th
Review №11

Recomended my a friend I will he back droped what they were doing to help me ty

Jj
Review №12

Great place!! With skilled staff!!

Wi
Review №13

They were offensive, and refused to wear a mask. Looked down on anyone that did.

St
Review №14

Needed a cheap battery for daughters car, they hooked us up with a reconditioned battery, still going strong.

Ma
Review №15

Hsve know owners for very long time. Highly recommend their business.

Na
Review №16

They didnt have anything that was rebuilt or used. They only had 1 Interstate top post, for $120- the same battery that walmart carries.

Ke
Review №17

Good place to go get your car fixed 😁👍

Mi
Review №18

I have been going to B&W Battery in Amarillo for years for alternators and starter repair. Well today I take in car for starting problems and as soon as it said the starter is from online purchase, the guy blows a gasket saying that I should have it fixed online. Well ok starters under warranty anyway but I want to know if there is another problem and willing to pay. I see no call for being upset that I bought something online I still went to him for the diagnosis and was going to bring original starter in to him for repair but that attitude cost him a customer.

El
Review №19

Horrible place! Dont call for updates because if you do they will just reject your business!

Hu
Review №20

Been a staple in the community for decades. Great, honest, and fast service. Super polite. And usually cheapest in town.

Ju
Review №21

Great experience. fast service for a good price

ja
Review №22

Professional honest quality fast service. What more can I say about B & W? I have a Cadillac and was in sticker shock at the dealers rates. B&W will save you time and money. Thanks Steven for the great job you did!

Br
Review №23

They have worked on our family cars from grandparents to my parents and now my own vehicles would always recommended

Le
Review №24

Took a generator there for repair told me it would be a couple of days till it would be fixed. Called back /stopped by multiple times over a 2 week period always told it would be ready tomorrow / in a couple of days etc. Final time was told it would be ready at 2pm went there at 4pm still not ready. Told owners son I just wanted my generator back he says fine Ive got plenty of others to work on.Took the generator to Grand Battery and they had it fixed in 30 minutes (missing insulator on terminal)Always used B&W Battery in the past, they were very friendly and got the job done, dont think I will use them again.

TJ
Review №25

Very helpful and honest guys. They helped me beyond what a normal shop would have. The price was great as well.

Ma
Review №26

They are 5 star , these guys are fast an friendly not to mention very affordable will recommended to any an all!!🖐

ma
Review №27

They never played me for a Fool. They are Straight Forward. Great Deals and Great Work.

ch
Review №28

Very fast and Profesional I was in and out

Da
Review №29

Today I sent my son to B&W battery, a place where Ive done business ,with this family owned and operated business for years , and today.....Im appalled. My sons dodge pickup had an electrical problem that needed ckng out and was told they werent interested in working on other companies (auto zone ) alternators, offered my son no help what so ever ,not even run a diagnostic ck , he more or less didnt get the time of day. Word of mouth advertising, is with out a doubt yer best source to customers .......it is also the cause of the lack of customers.Since the late 70s Ive recommended them as the BEST in their field, cutomer srvc. , workmanship, guarantee, and professionalism , today ......I no longer recommend them .....

Le
Review №30

Did not use them found more battery at same price elsewhere

Su
Review №31

Great family owned business.great work reasonable prices.

Al
Review №32

Very nice place been going for some years now.

Ro
Review №33

Ive been going to these guys for years. Every time I need an alternator or starter rebuilt they do it and do a good job at it. I called this morning for a specific rebuilt battery I needed to replace in a pickup to be sold. They just happened to have the very one I needed. Have never had a bad experience at B&W and I will continue to do business with them. Thanks guys!

Ch
Review №34

Ive been using B&W since the late 70s and have never had a complaint on their work. Back when all rebuilt starters and alternators were suspect. Theirs were always perfect. I have had to return several from larger companies but never from B&W.They are the best, An outstanding Business.

Al
Review №35

They are so knowlegable,. They do things right Everytime! Half the price as new ones for mine anyways

Iv
Review №36

They are so nice & go that extra mile ! & quality work !

Li
Review №37

Took my alternator in told me it was still good. Very honest nice people.

Ch
Review №38

Good place for any electrical issues with your ride

Ch
Review №39

This is the place to go for expert advice and rebuilding of your alternator especially if you own an older vehicle

mi
Review №40

Good prices

Ke
Review №41

A GOOD PLACE TOO GET A CHEAP BATTERY OR ALTERNATOR AND SUCH!!! FOR CAR ETC.

Ro
Review №42

Excellent service that I have experienced for 30 years!

Cl
Review №43

Fast.Clean.Professional.

KE
Review №44

A GREAT COMPANY IN THE NEIGHBORHOOD!!!

Ju
Review №45

Took alternator to be rebuilt told me it would be 2 hr they will call me when done. 24 hours later I had to go up there and I complained about it they acted like they didn’t want to satisfy customer and charged me full price. They told me to keep my receipt it had 1 year warranty I told them I didn’t need it cause I was going to grand battery which I should have done in the first place.

sc
Review №46

I landed my Gulfstream here because my pilot said i was losimg power to the thermidors, these guys did a great job, an before you knew it i was back up to 45000 feet, fresh blunts, an peeling the paint all the way back to Colorado !! thanx guys

Je
Review №47

Exceptional service. I always go to these guys for battery or alternator issues.

Al
Review №48

Rebuilds starters and informative

Ba
Review №49

There always helpful, and go above and beyond on every job. And did the same every time for my dad, when I was a kid.

ud
Review №50

Very helpful, average price!

ti
Review №51

Great place to do business with

Ch
Review №52

They ware very nice and honest about the problem and got it fixed up fast. I will use them again for all my battery and alternatorNeeds thanks again.

E.
Review №53

WONT HONOR WRITTEN QUOTE!

Ch
Review №54

Great service

ma
Review №55

An amazing experience

La
Review №56

Fixed my Motorcoach Right !

Sc
Review №57

My go to shop for anything involved with charging or starting system.

Bo
Review №58

Nice people

Ap
Review №59

Good work

Information
4 Photos
59 Comments
4.4 Rating
  • Address:1024 SW 3rd Ave, Amarillo, TX 79106, United States
  • Site:http://b-w-battery-co.edan.io/
  • Phone:+1 806-374-8901
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Amenities
  • Mechanic:Yes
Similar organizations