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Ron Carter Ford
3006 FM 528 Rd, Alvin, TX 77511, United States
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Gr
Review №1

They were great they had truck I ask to see ready when I got there. Drove it and just wasnt right for me. They went to the back and came out with the perfect truck for me. Drove it cut a really great deal with the shortage now. All around great time with Justin and the TEAM at Ron Carter Ford

mi
Review №2

Went in to see about batteries even if they say Ford all over them you need a receipt $302 later for two batteries and clearly you can see where they were leaking acid even thought they say 9/18 so yeah not happy with Ford once again

ro
Review №3

The gentleman that helped me his name is Will he kept in touch with me when the work truck was diagnosed and gave me prices of how much the bill was. Hes a good guy, helpful and takes consideration of the customers concerns, go visit him

Me
Review №4

This was the second time I took my F350 to the dealership for repairs and the second time the repair technician did not follow Ford’s TSB. Instead they went from step one to step five and recommended a $20,000.00 repair. When all it took was Step 2 and flash the PCM as the TSB instructed. Cost me $200.00 at a reputable mechanic shop.

Bi
Review №5

Called to make appointment on Wednesday the 4th for an oil change and the check engine light. Dropped it off on the 3rd so they could get started right away, Felipe said they were a bit behind might be a Thurs. pickup, not a problem. Thursday came and went no call, I called on Friday, car still not looked at, wouldnt give me a loner, was told a manager would call and address the issue, they never called. Finally got the car back on the 11th. I can forgive running behind a little but when I make an appointment for something I expect to be seen in a reasonable amount of time. Service and sales has gone down hill dramatically here. Felipe is the only reason it got two stars instead on one.

Br
Review №6

This has been the worst experience with service from any place I’ve ever been to. After Ron Carter couldn’t supply a loner vehicle for my warranty work that covers a loner or most of the charges for a rental. I was charged over $1,700 in rental fees after Ron Carter Ford left me to pay the entire bill. I have been lied to about how much and when I will be reimbursed. Now a month later the Service Manager John will not return my calls.

Mi
Review №7

Great customer service, the staff really helped me out with my purchase

Ag
Review №8

The service was quick, but our truck came back with so many random scratches. Make sure to take photos before turning in your vehicle. One even looks like an intentional scratch on the tailgate. We have another car that is needing recall services and I will definitely be taking photos in the lot, pointing them any existing scratches, and removing everything from inside.

Co
Review №9

I purchased a pre-owned Cadillac from Dustin Garner. From start to finish, he was an absolute pleasure to deal with. We kept in constant contact throughout the entire process and helped make the buying experience easy and enjoyable.I highly recommend him and would be happy to do business again .Thanks Dustin!

Br
Review №10

I have a 2010 mustang that is running very rough and dying when I come to a stop and car is idling. I was told I needed a new egr valve and had a coolant leak by douglas thompson and it would be about 500 dollars to fix. I received a call my car was fixed and it ran great. I spent 20 bux to Uber to pick it up only to be told I owe over 1000 dollars. I pointed out I was told it was gonna be about 500 for both repairs but he responded by saying that 500 was for one of the repairs not both. This was a lie. I had my car with another repair shop for almost a month before they gave up and told me to take it to a dealership so at that point I was so glad it was fixed I paid the 1000 bux. Only problem is it wasnt fixed. It ran very rough and died at the red light just down the street. There is no way my car was even taken for a test drive or they would have known this. I was lied to about repair cost as well as being told my car ran great. I had to turn right back around and give it back to them. If I wasnt scared I wasnt going to get far I woulda taken it somewhere else. I am extremely disappointed and am now waiting to see what they say next. Will update soon.

Ch
Review №11

My 2019 Dodge Charger was an Awesome experience, I enjoyed 94 days in it 06/11 - 06/15

D
Review №12

They found me my dream truck and David through manager is AMAZING!

Ch
Review №13

Working with Dustin Garner and the Ron Carter Team was a great experience. I already had a great truck I just purchased a couple years back and Dustin knew it was going to take a great deal for me to switch. They went and found the exact truck I wanted and had it ready the next morning. All paperwork and finance was quick easy and ready for me. Overall one of the quickest and easiest buys I have done. I would highly recommend Dustin and Ron Carter Ford to anyone who is in the market for a new vehicle. Great overall shopping and buying experience, no back and forth discussions, let me go check, all very straight forward and stress free.

Ry
Review №14

Best deals in town, just south of HIGH prices!

Ad
Review №15

Had a wonderful experience with Vanessa who would contact me by phone and searched until she found the perfect car. Really impressive employee. Went in to see the car and it had some damage that made it unsafe. It took a couple weeks but they fixed it and called me back. When we sit down to talk about purchase I was given a story how their computers were updating and with the shortage on new cars used cars were now much more expensive and that the price of the car I have been looking at had changed from around $22,000 to over $28,000. Dont know what kind of ethics the new owner is following but not impressed.

Be
Review №16

Great service found the vehicle I wanted and the price range we were looking for

nu
Review №17

Let me start with dealerships are not the cheapest place to get repairs, with that being said. Im very pleased with the work they did, another shop could not figure out the problem but Ron Carter in Alvin did.. Vehicle is running great, Thank you

Sa
Review №18

$405.00To change the oil and a fuel filter on a 2020 diesel Superduty👎That’s over $100 more than everyone else including Mcree and cook Ford

Du
Review №19

My wife just purchased a 2015 Ford Edge from Ron Carter. The buying experience was effortless. Everything was quick and easy. Credit was not a problem. The sales representative, Louis Whitecotton, was amazing and left no room for errors. I highly recommend this establishment and Louis if you want a great deal.

Ro
Review №20

What a great experience! From the time we drove up to the car lot to the time we purchased the vehicle to the time we left the parking lot all great experience. Tuck really took care of us and was upfront and honest. We got us a steal of a deal from yall. Thank you so much for letting us test the car out before we bought it

CE
Review №21

NEVER BEEN THERE BEFORE TALKED TO EMPLOYEES SOUND AND LOOK LIKE A PROFESSIONAL PLACE.

Ge
Review №22

Great service, great guys. Earned a customer.

Kr
Review №23

My husband and I just bought our truck there this week. We had SUCH a good experience, mostly because of Steve G. He was such a great guy from the beginning. We knew what we wanted and he made it happen. He went above and beyond. The truck we liked had some issues with the sunroof. We ended up buying it, but Steve made us an appointment with service, met me at the door when I dropped it off, got me a loaner for the day and met me at the door when I picked up the truck. It was so easy and such a great experience. Thanks Steve for everything! We were excited about the truck, but thrilled about the service.

Cr
Review №24

Robert Valdez is the person to go to if your looking to buy a vehicle. He will go ABOVE & BEYOND to help you find the perfect vehicle that fits all your needs & price range. I just purchased my 2nd vehicle from him! I would HIGHLY RECOMMEND HIM to all family & friends. He is amazing. Thanks Robert!! ❤💯

Ke
Review №25

I recently was involved in a major car accident and needed to replace my vehicle. Well Veronica Landin was able to take care of my every need. My wife ended up with the exact vehicle we wanted with great rate on the loan. Veronica and her team really took their time to make sure our demands were met and we were able to walk out the door as a very very satisfied customer. I will definitely be back to Ron Carter, and I would love to recommend them to anyone who needs a vehicle.

Ch
Review №26

This was a awesome experience. My mother in law, husband and I was truly blessed and impressed with the service that we got from Mr. Morris. I have some car buying experiences, none have compared to this one. Thank you for a great and lasting impression Mr. Morris has made on us. Thank you again .

Da
Review №27

Just bought a truck from Robert Valdez! He made the process very smooth and delightful. We can’t thank him enough for his hard work and dedication for getting a great deal!! Will definitely be back.

Lo
Review №28

Just needed directions. They were very helpful.

Am
Review №29

Giving them a 1 start is being kind. They have the worse customer service skills and their person who answer the phone is ugly and disrespectful. I will never use their service department or purchase a vehicle from this dealership. They require you to schedule an appointment to look at your car. When in all actually it isnt an appointment for them to look at your vehicle but only a time for you to drop it off so it can sit in their line and eventually get services within a 3 day period. Insanity!!!!!

Pr
Review №30

James Tillman is GREAT made my process buying my very first truck the EASIEST experience. He is straight to the point doesn’t beat around the bush tells it how it is. Would recommend him to anybody

Jo
Review №31

Excellent service. Very professional, Joni took care of me. Rental care was squared away, did very good job on fixing the issues with my truck. I’ll be taking my ford here permanently from now on.

Da
Review №32

I have a 2007 Mercedes c230 sport and they offered me 500 dollars for it

Je
Review №33

My attendant was called diego. Called that day for a mustang gt 2018 which started at a really good price with low mileage and set up an appointment. The car was still up for warranty and assured me its okay. That same day i pulled off the lot riding happy. This dealership is straight forward and very honest with your credit and give you free estimates (goes down every time its checked) and with really good plans under finance. The car had 2 small details and they came on to fix it by free of charge. I really recommend to head on here and get yourself a good car

Da
Review №34

I went online and got pricing on an F150. Clicked lock in price. Received email with price as stated online. Came out and looked at truck and spoke with salesman. Made appointment and came back out to dealership to buy and talk trade value for my truck. After sitting in sales department for 45 minutes I was told that the pricing for the truck I was looking at was incorrect. It was fleet pricing. The sales manager said sorry theres nothing he could do. At the very least this was a case of incompetence. Very unhappy with this dealership. Do not do business here. My last truck purchase had no such problems.

J
Review №35

After discussing our preferences and price, Richard Robeson stepped up and delivered a great selection for my daughter to choose from in purchasing her first car! No hassle, no pressure! Best car buying experience EVER! We couldnt be more pleased and she ABSOLUTELY LOVES her car! ASK FOR RICHARD!!

Fr
Review №36

Have bought my car from Ron Carter Ford two years ago and left a 5 star review for their service in getting my car, everything was amazing in the purchase. Today I have to leave a 1 star after the years of great service but I felt like I have been treated like a nobody. The younger woman (Jessica) in the service department was giving a careless vibe for me and when I asked about if my car service diagnostic was covered by my extended warranty, I was told that she didn’t know until the service was done. IF ITS NOT COVERED, I WOULD LIKE TO AVOID PAYING FOR THOSE FEES, especially during these tough times. Please fix, I used to be a very happy customer with Ron Carter and their service but oh well...

Ca
Review №37

Ron Carter is an outstanding dealership. We purchased a truck. Their prices made it worth the drive to the dealship. Our sales person, Sammy, was professional and knowledgeable. Everyone we dealt with was exceptional. We are repeat customers.

E
Review №38

If you are having electrical work done on your Ford, be sure to ask how long that will take. They expect you to drop it off and say it will take a couple days before they can even look at it. It was not possible to schedule out a few days so that I could wait for them to check the electrical.

Je
Review №39

Traded my truck in on a new Ford F-150 today. James Tillman at Ron Carter Ford took great care of me. He gave me a really good price for my trade in, and I also feel really good about the new truck deal. You rarely get both. James has a no pressure, professional style to him. The deal was quick and easy. I’ll definitely call James again the next time I’m in the market for another vehicle.

Sh
Review №40

I love the sales staff, but the service department needs a little help.

Ta
Review №41

My mom and I had an awesome experience at this dealership! Logan Dawson sold me my car and he was an absolute pleasure to work with. As a first time car buyer, I totally appreciated his kindness, professionalism, patience, and willingness to answer all my questions! Thank you so much for helping me find my dream car!

Wa
Review №42

On Friday December 26th My Wife and I stoped in at Ron Carter In Alvin to look at a truck and were greeted by Michele Owens. Michele was so helpful because I really didnt give her much to go on at first but she persevered after being approved for one truck and driving it home I wasnt happy with it and as soon as I got to the house I started looking on the website and found a 2014 Blue Ford F-150. So that next morning I called Michele and as I was talking to her she told me that she also saw the same truck and remembered that we had talked about that I really liked the Ford Blue. So needless to say before I even called Michele to tell her that I wanted that truck she had already turned in the paper work on it. Now thats what I call going above and beyond. Im very pleased with Michele and My Blue Ford F-150 and the rest of the staff at Ron Carter Ford in Alvin,TX..

Na
Review №43

My husband and I had a great experience at Ron Carter. Our Sales Person was Eric Helton. He was great. Answered all the questions we had. We highly recommend going to Ron Carter in Alvin and ask for Eric. He will take good care of you. Thank you all for everything.

ks
Review №44

James Tillman was my sales person and was great to deal with. He stood by everything he told me and while I was skeptical at first he showed me his integrity. He got me top dollar for my trade and the close out/finance process was seamless and fast like I requested. Will definitely be back for my next purchase!!!

Tr
Review №45

Tony G found what exactly what I wanted. He delivered exactly what he said he would do. Tony G is very professional, polite, and has advanced knowledge of the product that I purchased.

Ro
Review №46

Took my F350 here to get warranty work done. Service department was clean and staff was courteous.

Ry
Review №47

Great Dealership and Staff. Dustin Garner helped my wife and I out by working hard for us and never felt any pressure when it came to any specific truck i wanted details on and price negotiations. Ended up agreeing to a deal on a 2019 Ford F-150 and made the process simple. I recommend Ron Carter Ford Alvin and Dustin Garner for your car buying needs.

Lu
Review №48

Excellent service I always go with mr.Robert Hernandez. With his help and assistance I have gotten 6 vehicles and in a very short time frame. So i really recommend him at Alvin Ron Carter Ford.

He
Review №49

Glad Mike Owens is back in Ford Sales. Always delivers helpful and professional customer service! Thank you!!!!

So
Review №50

As a business owner, I fully understand, value, and appreciate the importance of good customer service. If you’re honest, straight forward, and treat people right, then the business will come. The team at Ron Carter Ford in Alvin did exactly that. Though we have shopped at several other dealerships in the area, nowhere else seemed to be able to provide the service and sincerity that we got at Ron Carter. We have purchased two of our vehicles there now and could not be happier with our experience there. We will definitely be returning in the future for both our personal and professional vehicles and services.

li
Review №51

Friendly and James worked very hard to get me the best deal possible. These folks don’t lie to your face and say you got 0% interest financing and you actually didn’t nor did they string me along for over 10 days about signing paperwork. With in hours James had me driving my new Escape off the lot. Beware of MCree Ford and their shady ways.

Br
Review №52

Amazing buying/service experience. I came in for an oil change and immediately found myself talking to a salesman named Dustin. After looking at a few trucks that met my towing needs, he put me right on the perfect truck that exceeded all expectations. The buying process was easier than I expected and worked within the confines of my previous vehicle costs and monthly payments. I was so pleased, and Dustin went out of his way to keep my 2 year old happy the entire time. Additionally the surrounding staff even talked to us for a bit to put us at ease. I would recommend anyone to purchase from here and ask for Dustin.

Am
Review №53

James Tillman was our sales consultant and was easy to work with. He was not pushy and even stayed late to work out a deal with us. This was the most painless car buying experience I’ve ever had. I would recommend Ron Carter Ford to anyone who is looking for a Ford! Go see James Tillman he will take great care of you!

ga
Review №54

Just took our car there for the first time. Joni was our contact and she did a fantastic job for us. Explained all that needed to be done and kept us updated on progress..Could not be more happy with our experience. Thanks

La
Review №55

Very favorable experience with non-pressuring, knowledgeable salesman who assisted with expeditiously finding the best vehicle for my family. Would certainly consider shopping or buying here again.

Ro
Review №56

I saw a Ford Explorer online and inquired about it, I was immediately contacted by Vanessa Ruelas from the online team, after that everything was a smooth process. Robert Hernandez met me that afternoon and I left with the Ford Explorer, I must say I have always heard of customers having a great experience at Ron Carter in Alvin TX and I can truly say it was the absolute best experience I have ever had purchasing a vehicle. Thank you 😊

Ka
Review №57

Went to car rental. Dont see ads in the paper so cant tell what they gave for sale. Too much trouble to walk all over

Mi
Review №58

My experience at Ron Carter Ford was very easy and enjoyable. There was not the pressure that you sometimes get from other dealerships. My salesmen was Sammy Jimenez he was absolutely a joy to work with. He was without a doubt the best car salesman I have ever worked with. He was so very friendly and polite. I just hope that Ron Carter fully understands and gives Sammy his due recognition.He definitely went far and beyond his duty. Thanks again Sammy!!!😎

Se
Review №59

We were very happy with the dealership and employees throughout the buying process. They gave us a great deal and Andre Scott was awesome to work with. My wife and I highly recommended this dealership.

Pe
Review №60

James Tillman was the sales representative that helped me with my purchase. I found him knowledgeable, patient, and positive. He went to much trouble to set up my phone since he was dealing with a 79 year old “technophobe “! I’ve purchased my last eight vehicles from Ron Carter and all have been excellent transactions. I’m always pleased with their service department as well. I don’t hesitate to recommend Ron Carter to anyone!

Li
Review №61

My review is so long I ran out of characters and it wont let me attach a PDF. Ive taken a photo of my review and attached it.1. Terrible customer service at the Ford Service2. Super rude employees3. Had my oil changed and tires rotated and the locking lugnut fell off 4 days later. Went to NTB to have them help me and 2-3 of the lugnuts on each of my 4 tires were loose.READ MY REVIEW FOR MORE.

Ad
Review №62

This is my first time buying a car and I wouldn’t have gone anywhere else but Ron carter. They are the absolute best, and ask to deal with Richard! He is such a character and will have you laughing the whole time you are there! He made the experience way better!

Pa
Review №63

We had an awesome experience buying our vehicle at Ron Carter Ford. Straight forward, in and out. I felt like I hit the jackpot with my purchase. James Tillman was very helpful, understanding and guided us through our purchase!! Thank you!!!!

Co
Review №64

Awesome dealer group!! If you want a great experience go here and ask for JOE. You wont regret it. Thank you for making it easy and having me on the road quick!! Def Be back

Te
Review №65

I loved this place! I did not walk away from Ron Carter feeling like I paid too much. Mike Owens was very knowledgeable and greeted me when I walked in. He helped me find a truck I wanted and stayed within my budget. Once the sale was final Mike explained in detail how to operate the navigation, voice control, Ford Pass and helped me program my information in. If your look for a fair and honest price Ron Carter is the place to go...

sh
Review №66

I am so upset/ disappointed. We purchased a F-150 on June 12 2020. My husband was so excited he found a truck that has everything he wanted (so he was told) not to mention it was lifted. Moving forward, we drove off the lot and my husband returned the very next day, after realizing that the truck we were told had everything important to us did NOT. We are travelers and one major issue was the tank size. So when we meet with Dustin the first thing he asked was what must the truck have, whats important my husband says the tank and year 2020 etc. Now if if I tell you whats most important and you are selling me something and your reply is it has everything you want plus extras..Sold...You have my business. Unfortunately that was not the case. I have reached out to Ron Carter Ford, however, to date I have NOT received a response, a call back a text or I dont care, and dont bother me response... NOTHING! This is/ was my experience.

Ch
Review №67

I Really enjoyed doing business with Ron Carter. My salesman James Tillman was really great working with me I just told what I was looking for in a truck and without pressuring me he helped me get the truck I really wanted. Chris Polly walked me through the financial part of the transaction and very helpful and pleasant to work with. Overall it was a great experience. Thank you James Tillman and Chris Polly!

To
Review №68

My wife and I had a great experience at Ron Carter. Christian was absolutely amazing! He was able to answer every question we had in detail. He was informative but not pushy. You could tell he was more interested in finding us the right vehicle than just trying to make a sale. I look forward to our next car buying experience with Christian and the rest of the team at Ron Carter Ford.

MR
Review №69

Great customer service. You pay more but its done right.

tr
Review №70

Just bought a new f150 from Dustin garner in ford sales. I would highly recommended him to anyone looking to get into a new Vehicle. he is very informative and had the answers to all my questions making the buying process a breeze.

le
Review №71

Ford service is great.

Sc
Review №72

Our salesman Andre was the best Ive dealt with ever in buying a vehicle.

Du
Review №73

My experience with Ron Carter Ford Service Department was great. I worked with Mark, Joni, and the manager Jim. They took care of my 2019 F-150 that needed regular maintenance and the passenger rear door would not open. I was in and out in no time at all. They were very genuine and friendly people. Its great to finally find people that I trust with my vehicle.

To
Review №74

We came in with a budget of 10-12k on a used truck for a camper we purchased. We were greeted with no pressure and was treated as if we were buying a brand new one. We had been looking for weeks and wish we would have chosen yall sooner. Joseph our salesman went above and beyond, and was a pleasure to work with. Down to earth and didnt have that pushy attitude that people dont like. Keep it up yall. When its time for a new truck, we will make that 2 1/2 hour drive for the same experience. Thanks again Ron Carter ford.

Tr
Review №75

Was very happy with the whole experience of buying a new vehicle. My salesman Tony really hooked me up with the truck I have always wanted.

li
Review №76

Always a pleasurable car buying experience when we come to Ron Carter Ford. This is our second car from Richard Robeson and Ron Carter and we were even happier this time around. We called Richard ahead of time to let him know what we were looking for and set an appointment and he had everything ready when we got there. Took us no time at all the test drive and then sit down to sign papers. Everyone there is always so helpful and friendly and we always feel like part of the Ron Carter family. Call Richard (the Rev) and set up your appointment with him - you wont regret it!

Ma
Review №77

Excellent Sales staff. I never thought you can purchase a Vehicle so fast. I picked out the truck i wanted on the website. A sales associate immediately contacted me and set up a time to test drive. The Sales associate, Adrian was very knowledgeable and showed me everything I needed to get me down thw road. The truck was ready and up upon arrival. I was able to go into finance and sign papers while they filled up my new truck and had it cleaned up and ready to go. Friendly sales and finance folks. No pressure or shady stuff. I recommend everyone give Ron Carter a try. You Will be satisfied.Marshall DavisNew F-250 XLT owner

Me
Review №78

Dustin Garner was a great Sales Consultant! Made the process smooth, and easy.

Er
Review №79

This is my second car I have bought from Sammy and I have yet to be disappointed. I will always but my cars from Ron Carter with Sammy Jimenez. If you are looking for a new car go find him and you won’t be disappointed! Thanks again Sammy!!!🤗

Ev
Review №80

After going back and forth on whether to buy new or used, we ultimately came back to see Paul at Ron Carter Ford in Alvin. The salesman and dealer were extremely courteous, knowledgeable, and professional. This was the easiest car buying experience we had ever had from every level at this dealership. I highly recommend Ron Carter Ford and ask for Paul for above and beyond salesmanship and service.

El
Review №81

After the experience I had with Ron Carter I feel the need to write a review. My salesman was Dustin and I can’t say enough great things about him! He was fantastic, and worked very hard to get us the perfect deal!!! He was not pushy, (We all know how it can be) he was very knowledgeable, professional, kind, and hard working! Our financials guy was also very nice and made the signing super easy! I can’t wait to send our family/friends over to Dustin at Ron Carter!!

El
Review №82

This dealership is phenomenal and the atmosphere is second to none! You can expect fast and friendly service. I was greeted by an amazing man and sales person Sammy Jimenez who made my wish that day come true. Definitely request him when you get there. He worked proficiently with his team to ensure that my time there was brief. I drove away in the truck of my choice. Im so happy.

Du
Review №83

Richard Robeson is by far the best salesman that I have encountered! My wife and I were looking for a Nissan Pathfinder and saw Ron Carter had one listed online. We went in and talked to Richard. He did a great job being personable with my two children. We visited 6 dealerships to find the right pathfinder and he definitely sold us on the one at Ron Carter. He made the process easy and no pressure. The finance person was also awesome. I will be a Ron Carter customer for life!

Jo
Review №84

I had the pleasure of working with Richard Rev Robeson last week when my wife took it upon herself to find me a truck which she found my dream truck at Ron Carter Ford in Alvin! Rev and the team at Ron Carter were absolutely top notch gentleman and true professionals at their job. They did not stop working till my wife and I were 150% taken care of. They did everything in their power to make sure I walked out with everything I wanted and would recommend everybody to go see them. I will be back for sure! Thanks again Big Rev!

Da
Review №85

The entire team at Ron Carter Ford are awesome. From new sales to service all first class professionals. They make it easy to get things done and go the extra mile to help you in every way. They really care. Refreshing.

Em
Review №86

I am not one to post reviews, but after leaving Ron Carter Ford in Alvin, TX, and working with Dustin I feel the need I have too. We walked in knowing exactly what we wanted and what price we wanted to spend. Dustin went above and beyond and worked his tail off to get us exactly what we wanted. We left very happy with our DREAM car today, and exactly what we wanted to spend. They made it super easy. I highly recommend Dustin to anyone who is ready for a car or truck! He’s patient, understanding and defiantly great attitude!

ka
Review №87

Loved the customer service here! Dustin Garner was the best!

Sa
Review №88

Hi I purchased a truck from Ron Carter used car lot and the staff their was great. I highly recommend them. Sammy, Kennth, etc all down to the financing.

Ro
Review №89

James Tillman was a great salesman. We would highly recommend him to all my friends and family. Really enjoyed doing business with him. He did not try to push me.Sherry B.Robert A.

El
Review №90

Just left with my vehicle, Erica!!! Oh my god she went above and beyond. She did everything trough the phone and i just got there to sign paperwork. I’m happy with my purchase because I will be doing credit again. Thank you so much for getting me into a car!!! Will come back for my future purchase. I’m so happy to finally have a car. First time buyer and the experience was great!

Al
Review №91

I had a great buying experience here. I was assisted by Koy and he made my first time auto buying experience a breeze. He was very helpful and very patient. I highly recommend Koy!

Ta
Review №92

I don’t even know where to begin since this vehicle was purchased in December up to now. Long story short! Dustin was eager and full of manipulation not to mention Cody West his manager very rude and very disrespectful. Being hung up on by the manager himself makes you wonder🤔where is his customer service skills.

Ri
Review №93

My wife and I bought several cars from Ron Carter over the years. On 4-24-19 we met with Richard Robeson and bought a 2018 Explorer. By far over all these years this was the best car buying experience with Ron Carter. Richard worked with us and we got out their very quickly. My wife and I are extremely happy. If you need someone who is kind and respectful and cares about the customer, please reach out to Richard Robeson.

Jo
Review №94

Service and sales are great, I have purchased two vehicles from Ron Carter Ford over the last several years. Recently, for the first time I took my F150 in for some warranty work before my basic warranty expired and had the absolute pleasure of working with Randall Livingston. Randall is an amazing service writer and kept me in the loop for everything. On top of the excellent customer service I got my truck back in like new condition with ally issues resolved correctly the first time. Any warranty work or even regular work going forward I will entrust to Ron Carter and Randall.

Ga
Review №95

I had a great experience here from the way I was treated to the quality of vehicles they have. Mr. Richard Robeson treated us with great ethics. He would really listen to what I had in mind and thought about the vehicles. Also Mr. Shazad did his best on what he could do for us. I had a great experience, we got taken care of in excellent manner no complaints and a happy customer. 🚗

Jo
Review №96

Good experience with Leon. No pressure tactics. Bought a great truck!

De
Review №97

Typical dealership. They have a lot of vehicles to choose from and are willing to help. The service of Sammy Jimenez is what makes it different. Sammy was not overbearing and was completely honest from the start. Sammy understood that I was looking for a certain thing and didn’t try to push his own agenda. He is one of the better sales people I have worked with and I don’t care much for sales.

Is
Review №98

I was a little skeptical when I first arrived, not a big fan of car shopping and the whole dealership experience. Immediately though, after meeting my sales consultant Mike Owens, I was at ease. He was very easy going, did everything I asked and did not give me the run-around. Everything was straight forward. Finance was cool and chill as well. If looking for a good sales consultant give Mike Owens a call.

Ra
Review №99

Great service. Mr. Sammy Jimenez was great. I highly recommend Mr. Sammy. Came in looking to buy a vehicle and he did a great job helping me find what I was looking for with no pressure. I received a great vehicle for a great price. I would defiantly recommend letting Mr. Sammy sell you your next vehicle.

Pa
Review №100

Awesome job to the staff. They didnt make us feel forced to buy anything and Woody was very attentive to our needs and got us in a Ford Escape at an awesome price, low miles and I never had to Wade through all the BS. Woody and the guys made us feel at ease about making this commitment. We will definitely be going back.

Information
51 Photos
100 Comments
4.9 Rating
  • Address:3006 FM 528 Rd, Alvin, TX 77511, United States
  • Site:https://www.roncarterford.com/?utm_source=SEAT&utm_medium=organic&utm_campaign=PCSEO
  • Phone:+1 281-331-8111
Categories
  • Auto repair shop
  • Ford dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–8pm
  • Friday:Closed
  • Saturday:8:30am–8pm
  • Sunday:8:30am–8pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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