user
Teds Body Shop, Inc.
1007 8th St SW, Altoona, IA 50009, United States
Appearance

Comments
Se
Review №1

Very impressed with the professional level of customer service I received. They were more than accommodating with the rental car process and their workmanship was great. Definitely would use them again.

Ni
Review №2

My car was done when they said it would be and looks great! They fixed everything I asked for and cleaned it up well too. Very pleased with the service! Thank you!!

Wi
Review №3

I hadnt needed a body shop for any serious work for a long time. I hit a deer and the front end and passenger side of my car were damaged. I looked at reviews of Teds and also checked the BBB. Reviews were good and the BBB was good as well. Ironically I ended up with two vehicles needing repairs within a month. Teds worked directly with a rental agency for a rental car and with our insurance company as well to coordinate the repairs. The work and final repairs were excellent on both vehicles. Major parts were replaced as well a subtle damage repaired. The paint work was excellent blending the old and new finishes together. The staff was courteous and fielded all my questions as the process went along. They welcomed me to stop in and review progress as well if I liked (which I did).Just a note, Its been over a year since the repair and all is holding up well.

Ke
Review №4

I chose to have Ted’s Body Shop detail my vehicle after hearing great things. I was very pleased when I got in my car. They did a great job, and I was only one day without my vehicle. I highly recommend!

Tr
Review №5

Body work looks great. Professional and courteous customer service. Would use them again.

Ma
Review №6

Excellent experience, I couldnt even tell there was any damage originally. They even detailed the inside when they were finished

Je
Review №7

We had damage to our front bumper on our Toyota Camry. I had to get two estimates and Teds came through with the lowest estimate. Desiree was SUPER friendly and very personable during all of our visits. We went and picked up a rental car while having the work done and they said you didnt have to do that, just leave the rental car here when you pick up your Camry - We will take care of that. The work was done and on time. Our Camry looks new again and to our surprise, it was cleaned and detailed inside and outside when we picked it up!HIGHLY RECOMMENDED!

Sa
Review №8

Adam and the team at Ted’s are great people, we have used them several times thru the years. They do an excellent job, and they clean the vehicle before they return it to you.

Sh
Review №9

They did amazing work on the front end of my vehicle after I hit a deer. They are very easy to work with and kept in contact with my insurance throughout the process. They went above and beyond and I would highly recommend

Ma
Review №10

Very professional. good work Vry much reccommend

An
Review №11

Ted’s Body Shop in Altoona was great during my entire process! The estimate process was smooth and quick. They worked well with my insurance company. They ordered my part and kept in contact. My repair took four days due to the damage and the finished product looks great! So thankful for their quick turn around time and professionalism.

Ma
Review №12

Estimate was performed very quickly. The price was very competitive.The repair work was completed on time.Actually everything they said they would do, they did.Good, friendly, personal and professional business.

Ja
Review №13

The team at Teds did fantastic work on our Nissan Rogue. I managed to dent it twice in a year. They fixed the gouge I put in the drivers side door so that it looks like new. Also, they expertly repaired and replaced the rear taillight and fender where after I had bumped into a mailbox that jumped into my path while I was backing out of a parking place. Last, they completed the excellent work on the time schedule they promised while also keeping me apprised of their progress!! Top notch customer service and exquisite work lead me to wholeheartedly recommend the team at Teds Body Shop!

Ty
Review №14

Awesome place, people and prices! Had great communication from the start until I walked out the door. Thanks again!

Ja
Review №15

Great staff. They really know their stuff. It was great working with them. My truck looks great. Couldnt be happier. Thanks to everyone one at Teds.

Ti
Review №16

Best body shop in des Moines

B
Review №17

The crew at Teds Body Shop are very friendly as they greet you on the phone or at the shop.I have had 2 occasions to have work done on my car. I am pleased with how my car looked after being repaired from a minor accident. While picking up my car I noticed a brochure listing their Detailing service.I decided to wait until the messy weather of winter was over before using the Detailing service. Both the inside and outside of my car looks just as it did when I bought it 2 years ago.I was very pleased how quickly both jobs were accomplished at very reasonable prices. I will definitely use this business in the future.

Je
Review №18

Just pick up my car after a bumper/post incident. Even though the damage was light, I was treated like I was the most important customer they had. The work was perfect and the service top notch.A special thanks for handling the transaction professionally and safely during the pandemic we are facing. I hope I never see them again but if the need arises,Ted’s is at the top of my list.

pa
Review №19

Hassle free repair. Very quick repairs. Great to do business with. Highly recommend.

Ba
Review №20

They were great to work with. The results look identical to the original paint. They even worked with my insurance company and made everything easier for me!

Ji
Review №21

I dont often give a 5.0 rating, but these folks deserve it. They polished the headlights on both our vehicles, and the lenses looked like newly installed when they were done. Not only that, they were courteous and timely, with a fair price.

Ta
Review №22

Ted’s was quick on our quote and followed through with timely service. Everyone from the front office to the shop was a pleasure to work with. Will definitely go back if/when we need more body work done.

Ka
Review №23

I was very happy with the service received at Teds from start to finish. Adam (owner) answered our call and got my car in immediately. Kent took over and was extremely easy to work with and made the process easy for me. Great customer service all around from all of the staff!

KC
Review №24

Best body shop around! Friendly staff always willing to help. From the first day of dropping your car off to them you are part of the Teds family! Its a place you get what you pay for. Its not the cheap place that did your repairs for half the price because they didnt fix or tried to fix incorrectly some things you cant see and wont stand behind their work. They stand behind their work 100%! Quality family owned business and most of the workers been there for 10+ years... That means something

Ka
Review №25

Return customer and pleased again. Kent goes above and beyond for service. Extremely pleased with Teds!

Ja
Review №26

We recently had repair work done to our 2015 Dodge Ram after an accident. The quote was quick, thorough and professional. They offered to help set up a rental for us, got our repair scheduled quickly and the work was done quickly. When we picked up the truck the work was great, the repairs were meticulous and we could not even tell where the work had been done. They even went above and beyond and cleaned my truck! Very easy to work with and would highly recommend them!

Ja
Review №27

We recently had repair work done to our 2015 Dodge Ram after an accident. The quote was quick, thorough and professional. They offered to help set up a rental for us, got our repair scheduled quickly and the work was done quickly. When we picked up the truck the work was great, the repairs were meticulous and we could not even tell where the work had been done. They even went above and beyond and cleaned my truck! Very easy to work with and would highly recommend them!

Je
Review №28

Everything went so well and Dez made it easy.

Sa
Review №29

This place was recommended by someone else so I took my vehicle there for repairs. Everyone was friendly and very helpful. They did an exceptional job and was very prompt. This is now my auto body shop. Highly recommended!!

Ki
Review №30

I bought a van knowing that it was going to need one hell of a cleaning... And I knew just the place for the job, Teds. The floorboard looked as if someone spilt coffee and pop, mixed with some candy and dirt, topped with cigarette ashes and vomit. (Just a little visual for ya) I am in shock at how clean Andy was able to get my van. It looks AMAZING! Teds is known for its great body shop work, but their detail department is outstanding, bar none.

Pe
Review №31

I would recommend Teds...absolutely. Nervous about body repair, I did my homework on auto repair shops in the Des Moines area. They did an excellent job on my car. I am very pickey and they passed with flying colors. Professional and accommodating, I give them 5 stars. From me that is definitely not easy.

Da
Review №32

Always friendly, responsive and professional. Easy to work with and provides high quality work.

Ri
Review №33

Ted’s took great care of me! They got the car in the same day as the accident and provided my insurance company with the quote. They worked with me to get it scheduled and arranged for a rental. I got my car back as promised and it looks brand new again (it was three months old). Thanks to Adam and his staff for the amazing job!

Co
Review №34

I was rear ended and they were able to get me in in a timely manner, did great work extremely quickly and set up the rental for me. They communicated everything extremely well also!

Sh
Review №35

I have taken many vehicles to Teds over the years and have never been disappointed. This week we took my wife’s Traverse in to be detailed. It looks amazing inside and out. We will definitely use them in the future!!

ch
Review №36

Had them do repair from a fender bender dropped off Monday morning they had rental car ready picked up Friday afternoon looks like nothing happened very friendly, professional and on time first time using Ted’s differently would use again

Ne
Review №37

I had been using a competitor for years, and on a whim, decided to get an estimate from Teds. The pricing was within a few dollars so I went with Teds because of their location to my home. The work was fantastic and they had my car back to me 2 days earlier than promised. I also appreciate how Teds support the SEP community, especially the athletics. Thanks for getting my car back to me quickly and in perfect condition. They do what they say they are going to do!

Sh
Review №38

My Mother-in-law had her car repaired and it was excellent service. Everything from the greeting she received when dropping off the car to the final repair was outstanding. Highly recommend Teds!

Er
Review №39

Adam, Kent and Desiree are very personable, they all took the time to listen and explain in detail what steps I needed to take and explained what they would take car of to make this as smooth and easy as possible. great company to work with, highly recommend giving them a call for any auto body care, from the office to the shop to the final detailing absolutely flawless!!

Ky
Review №40

I took my car to Teds for an interior detail. They were timely, friendly and most of all I was extremely satisfied with how my car looked when I got it back. I will definitely be a repeat customer! Thanks!

Al
Review №41

Great service. Staff is helpful and explains the entire process with a breakdown of the cost. Paint from repair was an exact match to factory. Good as new.

Ca
Review №42

Always do a great job and very friendly

La
Review №43

Minor fender repair, but do quality work no matter how large or small the damage.Larry OConnor

Lo
Review №44

The best service. Teds Body Shop cares 150% about you car, giving great service and that you are completely satisfied. You will be or they will make it right!! I had them do a full detail on my car. My car now looks BETTER than BRAND NEW!! I absolutely love it and cannot wait to go out and about. I feel like I have a brand new car. There is not a nook or cranny that was missed. Absolutely Perfect! Money well spent. Teds Body Shop always gives amazing service and great information when you need it, but they are also a great place you should always count on for a quick detail and or a full detail!! This is one place you will satisfied and know your money was well spent!! Make and appointment today. The team at Teds Body Shop cares about you and your car every single day!!

Jo
Review №45

Great experience with insurance work. Very friendly and professional. My wife called Adam at Teds when her Jeep got hit by another driver. Adam talked her through what needed to be done and contacted the other guys insurance company. While getting worked on we didnt have to call for updates, they called us when they said they would. Paint and body work looks like new. Recommended - customer service with a definite personal touch.

Al
Review №46

Teds has detailed multiple vehicles of mine and they have always delivered excellent work. Friendly staff and great customer service. I recommend Teds to everyone I know. Thank you guys for everything.

La
Review №47

Near the end of deer season I was lucky to get a doe, but it was by the front of my truck. I took it to Teds Body shop and they did an excellent job. The parts that were needed werent readily available and it took longer than they thought, but they kept on top of trying to find the parts and kept me informed about the progress or lack thereof that they were making. They were so apologetic about taking so long, but if they couldnt get the parts it certainly was not their fault. I would highly recommend them and if I need any more body work done, I will definitely return there.............................

Da
Review №48

Teds was super easy to work with and very personable! A very friendly bunch of people! The work done is awesome & the timeframe quoted was spot on. Highly recommend this business. I will never take my car anywhere else for body work. I would recommend Teds to anyone!!

je
Review №49

Helped me get back on the road after an accident. Gave them the date I needed it back by and they delivered. Great place to work with! You will not be disappointed!

Br
Review №50

I brought my Dodge Charger in to get a door ding fixed and paint touched up. I was expecting it to be noticeable after repair but when I came to pick it up I couldn’t even see it. I’m not sure how they did it but thanks.

Je
Review №51

Excellent Service! All staff made the process quick and easy. Body work excellent. Thank you to all the crew at Teds!

Er
Review №52

I collided with a sign last winter. Teds was the only estimate I received. The staff was friendly. They arranged for a rental car and did the work in a very timely manner. It was really cold out when I picked it up and did not take as good of look at the work as I should have. The topper had to be taken off my truck to do the repair. There are now several small chips off of the bottom of my topper that were broken off in this process. The second thing with the topper is that the top where I could not see sustained a large scrape from when I hit the sign. I sure thought they would have pointed it out for me when they had it off to report for the insurance claim. I noticed this later. As time goes by I notice how much the right rear quarter panel they fixed does not really look like the left including the gap to the tail light. Two stars is generous for their work, I would compare the job they did to what I would expect of an amateur working in their driveway. I sure expected more, maybe I expect too much. I have experience with one other body shop and I would not recommend them either.

te
Review №53

Awesome body shop, they will treat you right

Kr
Review №54

Fantastic experience, from the estimate to repairing my car. They finished my car in two days, knowing I was paying for the rental car myself. Everyone was friendly and very accommodating. Hopefully, I wont need body work done on my car again, but if I do, I wont hesitate to go back to Teds.

Ja
Review №55

Outstanding customer service and quality of work done at Teds Body Shop! Very impressed with the ease of everything done here. Thanks to the whole team!

Br
Review №56

Needed a mirror replaced on my F150 guys got the part at a much better price than I was able to find anywhere else as well as being friendly and keeping in touch on the part wait time and setting up a time slot will definitely give them a call if I need anything else done

Ja
Review №57

Really enjoyed the service I received from this place. I was in and out in no time. Im planning to have my vehicle fixed here, based on the estimate I received.

Na
Review №58

Great staff reliable and trustworthy. I would recommend to anyone. They pride themselves on great work.

Kr
Review №59

Excellent customer service. High quality workmanship.

Je
Review №60

Had some damage to my vehicle and on Monday April 13th and called Teds and was able to take it to them to get a estimate. received the estimate back the next day and set up a appointment to have it repaired on Monday April 20th, received a call on Wednesday that it was completed. everything looked great.

b
Review №61

Great Staff. Quality work.

So
Review №62

The staff was very friendly and amazing people; I was also impressed with how quickly everything was done.

Ho
Review №63

They did a wonderful job. The only body shop to use.Thanks Ted’s Body Shop.Jason

Tr
Review №64

Got in a accident and had to get my vehicle fixed. They were great at getting me my vehicle back to me in the time they estimated. Overall the experience was good after my vehicle getting hit.

To
Review №65

Great place to get your car repaired. Professional and Friendly staff.

Lo
Review №66

Everyone was great to work with. They were fast and friendly and the cost was below the estimate. I will continue coming to Ted’s for all my auto issues and refer to family and friends.

Ma
Review №67

Kent took great care of me! Quality work. Highly reccomend. Plus they said I could win a free meal if I left a review..But in all Honsty I would reccomend them to anyone great people and great work!

Ke
Review №68

Ted’s always does a great job detailing my Jeep. They have gone the extra mile to pick me or my Jeep up and even to drop it off when they noticed that it needed serviced when I was out of town.Altoona location, excellent experience.

Sc
Review №69

I highly recommend Adam and his crew at Teds. We had an insurance claim through Farmers and it was a painless process, not to mention their partnership with Enterprise rental car. We literally had to drop our vehicle off in Altoona and everything was done right there. Just got my vehicle back and it looks like new! Thanks Adam and team!

Br
Review №70

Everyone was extremely helpful during the process on repairing our vehicle. Cliff did outstanding body work and a beautiful paint match on the repair. Highly recommend Teds to anyone looking for quality work and a great atmosphere.

Je
Review №71

They did a great job detailing my car. Will definitely have my future business.

De
Review №72

Teds treats you like they want you as a repeat customer. They dont try to lie or short change you. They are honest and do very good work.

Dr
Review №73

They got me in and out, great service! Thank you

Ro
Review №74

Great work and they stand behind it

Au
Review №75

Teds is one stop body shop Adam the owner is amazing with people would only recommend TEDS to everyone

He
Review №76

I highly recommend this business they are outstanding!

Information
10 Photos
76 Comments
4.9 Rating
  • Address:1007 8th St SW, Altoona, IA 50009, United States
  • Site:http://www.tedsbodyshop.com/
  • Phone:+1 515-967-8332
Categories
  • Towing service
  • Auto body shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations