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Tuckers Automotive Repair & Tire Inc.
124 Northport Dr, Alton, IL 62002, United States
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An
Review №1

Let me start by saying if you are in the need of any car care, Tucker Automotive and Tire is the place to take your car. First off, the customer service is wonderful! Since I don’t know much about cars, and the tires that go on them, I felt so dumb when deciding the tires that I should purchase for my car. Pretty much all I knew is that they are expensive, but important. The two people that helped me in front were super nice and helpful. Without complaint they printed off quotes for me, explained each of the tire choices, and patiently answered all my questions. Next, the waiting home is very cozy. I felt like I was in a cozy house because of the fire place, Christmas tree, small kitchenette, and the smell of coffee brewing. The waiting room is very clean and spacious, and the chairs were comfortable. Finally, I am very satisfied with the quality of the new tires on my car. I have had no problems with them. I am very happy with Tucker’s Automotive and Tires!

Ma
Review №2

The only shop me and my family use anymore, by far the best in the area

An
Review №3

Always have the best service. Professional, polite, reasonable prices

Da
Review №4

This is my new go to shop. I have been here a few times and my experiences have always been pleasant. They are always nice, friendly, and professional. The work is high quality and I feel they care about their customers. Auto repairs can be stressful and expensive. They have worked with me to make my repairs as stress free and inexpensive as possible. I trust them, their work, and will continue to use their services.

Br
Review №5

Very nice people. Quick service.

Ch
Review №6

I have bought tires at Tuckers on three different occasions and had a great experience each time. If youre going to buy tires, buy them here! Great prices and great service.

Ke
Review №7

Excellent service! They know how to run a buisness!

Tu
Review №8

$709 cost to fix only my right front (brake pad,caliper,brake hose,rotor).After a 3hr drive to handle business because grandmother had stroke.My right tire started smoking and had the smell of burnt rubber so I looked up mechanic in the area and chose Tuckers. He felt like it was my brakes locking. Took it the next day at 11am got out close to 2pm only had to replace a (brake pad and rotor, brake hose , caliper )all done only to one tire. I didn’t think to ask to look at anything like I normally would, I do feel like it shouldn’t have taken that long to fix.I’m a female and put brakes and rotors and caliper on my truck before .the price was high but it’s tax time and I’m a female and being injured I couldn’t do it my self.

Jo
Review №9

It was fabulous as usual! They give excellent service and always go the extra mile?

Ni
Review №10

Tuckers did an amazing job on my repairs. I really appreciated how friendly everyone I talked with was. Chuck and the Tuckers team kept me informed about my repairs every step of the way. Very professional and refreshing experience from start to finish. I recommend all my friends and family to do business with them. Any needs I have in the future will be done at Tuckers! Thank you!!!!!

Pa
Review №11

Great Service, but sometimes a little busy. Worth the wait!

Mi
Review №12

Very helpful! Fair pricing!

Ch
Review №13

Great place to get vehicles worked on!!!!

t
Review №14

I had a valve that was leaking and not holding air in the tire. Went to NTB as that was where I always took my cars for tires and they could not fix it for three days. So I tried Tucker’s. They worked my car in on their busy schedule, fixed the valve and checked all of my tires. Sorry, did not get the mans name but he was very nice and thorough. When I need new tires I will definitely get them at Tucker’s.

Ca
Review №15

Ive been taking my company car there for a year now. Always polite, always good solid work. I had them put tires on my travel trailer, excellent!Im taking my tow rig in soon for tires as well. I dont spend money more than once in places that dont deliver. Locally, Im impressed with Tuckers enough to keep returning. Youll be impressed too.

La
Review №16

The guys here are just amazing! Ive taken my jeep to this location multiple times and the amazing customer service keeps me coming back. They are just a joy to talk to and make it all simple and enjoyable. They take care of their customers and definitely pay attention to detail! I also commend the unspoken heros (the mechanics) for doing a great job and keeping my jeep on the road! Thank you guys for all your hard work and dedication! I appreciate you all :)

C
Review №17

This is update from Aug 2020.Accommodating, or I should say Chuck was, but, his receptionist, not so much. Ive had probably three encounters w/her over a seven month period, and shes not been overly pleasant on two of those times, and down right rude the last time, which is now why they have lost a sale on four new tires.Tucker was referred to me by family member, but Im taking my business back to Andys.Being hateful to me over a previous bad encounter with a third party, (one I DID NOT cause by the way), is not my problem, and I refuse to be held responsible for someone elses incompetence.

Te
Review №18

Tuckers Automotive helped find the problem with my car to help pass emissions. My car didnt have a check engine light but they were able to run diagnostic tests to find the codes that were causing it to fail. Ill definitely go back if I ever have any car problems.

Je
Review №19

They were super busy still got in and out under an 1 had 3 kids with me and it still was an amazing experience. Thank you from the bottom of my heart for doing an awesome job and treating us awesome. Btw I had two tires replaced 1 patch and an oil change.

Sa
Review №20

Just stopped in to get a leaky tire looked at and the Chris was so kind to help us. We didn’t have an appointment but he managed to get us in and repair our tire for a 400 mile drive home. Happy to know we’ll be making it home safely because of Tucker’s. I’m feeling very grateful.

J
Review №21

Friendly service. Below average work. I dropped my car off for an alignment and oil change. I had to bring it back a week later because they forgot to do the alignment. I was never shown before and after specs for the alignment either. I will choose a more reliable shop next time.

Gu
Review №22

I found a nail in my tire an hour before they were closing and they still fit me in and got it done quickly. Friendly staff and my daughter was entertained during our wait.

Ji
Review №23

So, took my jeep in, they found the problem the next morning. After battling it out with warranty/dealer, 3 months later, we have it back. They didnt complain or anything. They were super patient with my circumstance, and polite. If yall are having car troubles, i recommend these guys

Ay
Review №24

Tried to rip me off because I am out-of-towner and had my car towed to his workshop. Doesn’t deserve a star (I’d rather give a no star). Dishonest, disrespectful and very unpleasant service. Despite the fact that he didn’t work on my car, ended up breaking my bass sound system.

Wa
Review №25

Chuck and his mechanics provide the best automotive repair service that I have experienced in a long time. Chuck is just an all around good person and provides the most reasonably priced repairs. I suggest using their service for everything from oil changes to the most complex of repairs.

Ch
Review №26

Such a great experience. Great price and very welcoming staff. Chuck got my car fixed quickly, and unlike other places, didn’t try to push unnecessary services. This will be the only place we take our cars!

Br
Review №27

Asked for a quote, called on 4 days later and they said not interested, at least they could have let me know.In-professional.

Fr
Review №28

Excellent customer service and so friendly, appreciate an honest shop , too many shady places around..

Ri
Review №29

Great customer service, fantastic folks to work with. Knowledgeable, friendly, personal. Their estimates were fair and on the money with no add-ons. I strongly recommend Chuck and his staff for your needs.

Ro
Review №30

Always a good experience

Je
Review №31

I got some nice tires for a good price.

Ca
Review №32

Absolutely love this place! They did a fantastic job!! I definitely will be back!! Their staff was awesome!!!

Mo
Review №33

Excellent service! I needed 4 tires on my truck and they arrived when he said and had my truck back on the road in a timely fashion and ready for winter!

Ry
Review №34

Chuck is a great guy and got me in this morning very last minute. He portrayed great customer service and took my car in even with a full schedule of cars.

Ha
Review №35

I just drop my car today and had a great experience already, they are very nice the costumer service is impeccable! Highly recommended!

Bi
Review №36

Good work friendly atmosphere any other work I will return

Am
Review №37

Chuck and his team are fantastic! I wouldnt go anywhere else. Im getting a new set tires as I type.

Mi
Review №38

Great service and staff!

Sa
Review №39

Best group of people in the area! Chuck and all of the mechanics are amazing!

Ta
Review №40

Great service no BS. Would take my vehicle there any time needed!

Ch
Review №41

Chucks a good guy. Treated me right. Nice to have a loca repairl shop

To
Review №42

Outstanding service! I Was treated with respect, and Chick let me know exactly what was wrong and how much it would cost and he was done when he said he would be. Left with a Handshake!!!!

Gu
Review №43

I had great last minute service here!

ja
Review №44

Ive had a few different things done at this shop tires,fuel pump in tank and have always been treated with respect and got honest answers. No adding of things that you might need.

Am
Review №45

Nice people

J
Review №46

Very nice place and great service!

St
Review №47

Fast and good service

Pe
Review №48

No better repair and oil change business in the Metro Alton area. Highly recommended

Su
Review №49

Personable with outstanding customer service.

Ru
Review №50

Great service, reasonable price

Da
Review №51

It is a very nice place

Ro
Review №52

Great business great people

Da
Review №53

Excellent staff!

An
Review №54

I travel from NO to go here!

Na
Review №55

Best in the business

Ma
Review №56

Friendly and fast

km
Review №57

Friendly service!!

Information
21 Photos
57 Comments
4.6 Rating
  • Address:124 Northport Dr, Alton, IL 62002, United States
  • Site:http://www.tuckerautoandtire.com/
  • Phone:+1 618-466-0546
Categories
  • Auto dent removal service
  • Auto air conditioning service
  • Auto repair shop
  • Auto glass shop
  • Auto radiator repair service
  • Engine rebuilding service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:7am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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