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Rays Leak Detection & Water Heater Repair
707 W Woodbury Rd, Altadena, CA 91001, United States
Comments
Hu
Review №1

I have worked for over a year with these guys, and I can genuinely highlight how professional and committed they are. It is thus essential to make everyone know their work. Whether when a clogged sink issue arises or something worst in the drains, they are always my first choice. The fair prices, reliability, and first quality finishings are a matter of course on them. Great service that I sincerely recommend.

Fr
Review №2

I hired the drain cleaning service from this company to work on my pipes at home. It just that over the years, the drainage pipes collected grease, dirt, and some other waste that needed to be removed by someone like this technician who seemed to deal with it very well. I tried in all ways to overcome this without success, but these guys made it would seem easy. They used effective methods performed by high-skilled people. By far, it was a very remarkable service.

Ro
Review №3

I should not fail to mention that this company has the best methods for a clogged kitchen sink. They helped me from the first call and avoided what was clearly on the fringe of a flood due to a leak. I can say that their top-rated methods and tools are useful to clear any sort of waste in the drains. Work alongside them to accomplish more for your drain system than you could do alone.

Ga
Review №4

This company has the best technicians in town when it comes to slab leak detection and repair services. My house was going through slab leak problems which couldn’t get fixed properly. The experts were very professional and before getting their hands on the job, they first assessed the problem to find the best way to accomplish it. They guarantee me outstanding results and that is exactly what we got! They did an excellent job!

Bu
Review №5

Great company! Home inspector found a leak under our house. We called Ray’s Leak Detection first thing the next day and they were out to our house within an hour. The plumber assured us that he would take care of our problem that day and he did!Not only did he fix the leak, but he replaced the wet insulation and secured everything back in place. Our water was back on right away and the price seemed very fair. He and his apprentice were extremely nice, very professional and encouraging. Luckily the leak was caught early (thanks to their speedy response) and there was no damage to the sub flooring or structure.They have great communication and were very professional! They were very nice and up front with the cost. I highly recommend Ray’s Leak Detection and will use them again in the future if the need arises.

Bu
Review №6

All great reviews about Gordon are true. He is knowledgeable, responsible, respectful , professional, hard worker and very thorough. My poolman noticed that there is an unusual level of water evaporation and advised to book to a leak detection services at Rays Leak Detection company. Ive chosen Gordon because of his satisfied customers. He performed dye test at the skimmer area and immediately found a small leak which he patched on the spot. He then examined the whole pool, diving and testing all plugs and pipes very thoroughly. He also followed up next day to make sure the water test has the right results. I am very happy and will use Gordon for other repairs and issues with my property in future!

Em
Review №7

Oscar just finished with the detection of our Under the concrete leak. The other contractors couldnt find it, but Rays Leak Detection did! We will continue to use him for all of our plumbing needs. We didnt know this, but Oscar does all the repairs, not just the leak. Now that’s what we call great service! Thanks Oscar for your competitive bid, work and honesty. You just dont find those qualities nowadays! Oscar is the best plumber I ever hired, he pinpointed exact water leak location and repaired the leak fast with reasonable cost. He is honest and very professional. I will definitely call him again if I have further water leak on my home.

Je
Review №8

I would like to say that Ray’s Leak Detection’s plumbing services were just what my bathroom needed. I bought a brand-new house recently, so I called them to install the pipes and the bathroom furniture. Their punctuality is remarkable; however, the sink came out a bit cracked from the store, so we had to return it. This wasn’t for bad handling, though. At least not from them. I was picked up the sink at the store with the help of the store employees and we all handled the package very carefully. The box was sealed, though so there was no way to know it was broken until we opened it. At least, the problem could be properly solved pretty soon. They resumed the work when the new sink arrived. Given the inconvenience, there was a small delay but now everything looks and works wonderfully. Definitely worth the mini heart attack.

He
Review №9

At Rays Leak Detection company we understand suffering a water pipe leak in your home can be extremely distressing, expensive and disruptive. If your insurance policy does not cover your leaks problems, you’re left trying to find a company you can trust. You’re looking for experts that will provide you with the reassurance that the leaking pipe will be found and fixed as quickly as possible, with minimum disruption and cost to you. For this level of service, look no further than Rays Leak Detection company. We’re the best leak detection company with over 10 years of experience and expertise. So don’t hesitate – call us. Contact us by phone and we can talk you through what to expect to put your mind at rest. We’ll send a specialist technician to your home at the most suitable time for you. They’ll use the latest leak detection technology to locate the problem in a matter of minutes.

Ch
Review №10

Called for someone to look at our water heater around 12:01. They got my info over to one of their techs (probably a sub-contractor), and he called me within 5 minutes. They had a tech at my house within 2 hours.Previously we had techs from Sears over here...twice...an hour AFTER the 4 hour appointment window THEY gave us. So glad I called Rays. The professionalism, communication and service today was beyond anything I expected.True professionals!! Thank you.

La
Review №11

Ive used Ray’s Leak Detection personally and have recommended them to several colleagues and family members. The entire staff are exceptionally trained and extremely knowledgable, and have experience in both residential and commercial markets. Whether it is a simple job like a leaking pipe or a toilet replacement, or a large job like a sewer line tie-in or a complete pipe replacement, Ray’s Leak Detection can handle it. They are up front on the costs, come in at estimate and explain the entire job clearly, concisely and in terms most anyone will understand. Honestly, I find it refreshing that a company would take the time to tell me about the potential for catastrophic plumbing problems, even if I choose to do nothing about them. Very similar to an auto mechanic that does your oil change but takes the time to tell you what else might need work now or soon in the future, Ray’s Leak Detection takes the time necessary to save you from spending thousands of dollars in the future by showing you how a few hundred spent now could prevent it. Some might not like that. I personally find that valuable. If you are looking for plumbing services, whatever the scope or scale of the job, Ray’s Leak Detection is the right choice. They have the tools and they have the skills to complete any job to your satisfaction and I have found them to be ready to respond to my need every time Ive called on them.

An
Review №12

Im honestly Im impressed with how Nick has handled everything! He reached out to my husband and set up an appointment to come and correct everything with the new salt water tank. He went out of his way to purchase parts needed and spent an entire afternoon making sure everything was working as it should. I understand that people and companies make mistakes from time to time... what matters most (in my opinion) is how they are handled after those mistakes. And the way Ray has handled things... Id give him 10 stars now if I could! And sure if I will have any leaks in my property he will be the first person who to call!

Li
Review №13

My water heater just wouldn’t heat. I freaked out because I bought it recently but not recently enough to claim the guarantee, so my only option was repair. I asked for recommendations with my Facebook friends and one of them suggested me to call Ray’s Leak Detection because they did the same job to her and she was pretty happy with them. So, I called and we agreed they would come to see what was wrong and I didn’t think their service was expensive. They checked out my heater and found the problem right away. They proceeded to fix the issue like magicians and soon they started testing the water temperature. Everything seemed normal, so they told me they were done. I thought it was too soon so I didn’t believe them, but I tested it myself and it worked pretty well. It was a water pressure issue I believe. I do recommend their plumbing services.

Mi
Review №14

I am very pleased with Rays Leak Detection & Water Heater Repair. They were very professional and helpful. Although they were not able to find the source of the problem. I appreciate all their help. Its hard because they are the 4th professional we had to inspect the issue and we are still unsure of the source. Rays Leak Detection & Water Heater Repair at least confirmed the issue is not coming from our house, which at least gave me piece of mind because it is not something major we need to pay for. Now I can only hope HOA will do their job. Thank you Rays Leak Detection & Water Heater Repair!

Sh
Review №15

Last week I visited my parents and when I arrived I realized that there was a small humidity problem in their kitchen. I imagined there was probably a water leak in her kitchen but I couldnt find it: I looked for a reliable service in water leak detection because I knew that if we didnt do something fast that could become a serious mold problem. Fortunately, Ray’s Leak Detection did an excellent job: they found a water leak in the kitchen and repaired it. They were very professional, I really liked what they did.

Co
Review №16

Ok, I never thought I would be compelled to write a review for a plumber - of all things! But Andrew really delivered, in every way, for a very fair and up front price. I had an emergency gas leak (scary), and on a weekend no less (arghhh!), and of the several plumbers I called, Andrew was the only one to call me back, and swiftly, and because of the urgent matter, was out rapidly to fix my issue by checking for all the leaks and making the pipe repair. He was clean, articulate, polite, patient, and straightforward, explaining everything very clearly. He even took care of the permit that had to be pulled, saving me a trip and confusion. He also helped me understand what I needed to say and do with the service person who needed to come back and do a check/sign off before gas could be restored. What started as an awful, scary experience, became much less of an ordeal, thanks to Andrew. I will definitely be calling him first for any future plumbing needs - though lets hope none so urgent.

Al
Review №17

We hired Norris to detect and fix a leak in our backyard spa. At the time I contacted him, I had already had three other leak detection services work on our spa, and none of them were able to conclusively isolate the source of the leak. I was skeptical about whether I should invest in yet another leak detection attempt, but I decided to give Norris a shot since he came with a good referral AND he guaranteed that he would find the leak. The prior leak detection guy I hired had said that he was 100% sure the leak was somewhere in the suction line, but Norriss expert sleuthing quickly ruled that out, and he then performed a variety of tests to identify a repair a leak near the main drain. Over the following days, Norris periodically checked in with me to see if the spa was still losing water, and when I informed him that it was, he returned (free of charge) to do more tests, and he ended up finding another significant leak near the base of the skimmer. After fixing that leak, our problems are now solved and the tub finally retains it water. Throughout the process I was impressed with Norriss communication skills, commitment to get the job done right, and vast array of high tech equipment. I would highly recommend his services to anyone with a pool or spa leak.

Information
17 Comments
5 Rating
  • Address:707 W Woodbury Rd, Altadena, CA 91001, United States
  • Phone:+1 626-226-0385
Categories
  • Swimming pool repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
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