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Charleys Complete Auto Repair
11849 S Pulaski Rd, Alsip, IL 60803, United States
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Pe
Review №1

Best place to go to. Ive been taking my cars there for years and they always ran well with no issues afterwards. Its a very honest place that will not disappoint anybody. Highly recommend

Cr
Review №2

I have been going to Charley’s for a couple of years. All I can say is that I wish I can give them more stars. Great service, prompt, and professional. I can always count on them to give me the proper diagnosis and for their trustworthiness. They are very thorough, even for oil changes. I have a older car and the work they have been performing on my car will keep it alive, saving me a car payment. Their prices are very reasonable also. I highly recommend using Charley’s!

as
Review №3

Well… I’ve been everywhere and back with the car stuff . Charlie is beyond a mechanic from heaven . He’s a service u don’t find anymore , honest , You’re stupid, explains everything really well where you can actually understand it and I don’t know anything about cars and he literally made me realize what is actually wrong with my car he is very fair priced just an overall around hidden gem

Ch
Review №4

Very family oriented great customer service and outstanding work

Pa
Review №5

I started going to Charley’s about 10 years ago when I had an old Mercury that was a great runner. They kept that car in excellent condition the entire time I owned it. . My only regret was giving that Merc to my kid because he destroyed it. It just confirmed I used the right mechanic. Enough about that.I like Charley’s for both the work they do and their customer service. They tell me what is wrong with my car today and what I might need in the future. It’s nice to be able to have a maintenance plan. Who has a mechanic that says you have a few months left in your tires let’s wait until xyz month because they will be on sale? I do. In all the time I have worked with them I can not recall one bad experience.Everybody wants to know prices when you mention a mechanic. I think they are fair. Fair enough that I quit mechanic shopping and going to express oil change shops years ago.Finally, as a female customer who has dealt with several mechanic shops there is none of that “ok dearie” nonsense that you can sometimes run in to.So if you are looking for a fair, honest and dependable mechanic and a well run shop, your search is over.

Cy
Review №6

They are very friendly and thorough as well as knowledgeable. I take my 2008 Chevy Blazer for all repairs. Its running like a gem because of them. I highly recommend this business

Al
Review №7

These guys are great they took care of me rite away and they were able to fix my flat and save my tire so i wouldnt have to buy a new one.. They could have easily tried to sell me something i didnt need but they didnt and i really appreciate their honesty.. I would recommend this shop to anyone..Great job guys...

Br
Review №8

Excellent and polite service. All my questions were answered and they took the time to actually explain what I needed and why. One of the few places where I am not worried about being taken advantage of. I will definitely be coming back for any and all work I need done.

Ne
Review №9

Great, honest mechanics! They gave me a very good inspection on a car that I was thinking of buying. They found a bunch of work it would have needed had I bought it. So glad I took it to Charley first!

3S
Review №10

They have been working on my dads vehicles for over 30 years. I started going there too before i began working in the industry. Always great service. Charley and his son both very good mechanics.

Br
Review №11

Honestly auto shops are usually around when something bad is taking place but here they make it as painless as possible. I am a repeat customer. They staff is really great and kind.

Mi
Review №12

I highly recommend Charley’s Auto. They have great service and really care about getting your vehicle right. Charley has earned my business for the foreseeable future.

Ph
Review №13

Took less than ten minutes to get service. They were extremely fast and very professional. I highly recommend this company.

Mi
Review №14

Very Good Car Repair Charle And His Son!

Cl
Review №15

Honest and they do great work. Only take my car there

He
Review №16

Fair, honest and trustworthy...

Ka
Review №17

I love the place. Friendly owner.

Je
Review №18

Great company filled with great employees! Definitely recommend and will be back for future services

Mi
Review №19

The only place I will take my car. I’ve been burned by shops in the past that didn’t have the knowledge and expertise of Charley’s. I’ve only been given solid service and solid advance when it came to my vehicle. Highly recommend.

Di
Review №20

I brought my car in to the shop asking for an estimate on a water pump/timing belt replacement because I was getting a noise from my car. The Charleys team went above and beyond in diagnosing the problem, not only did they find the source of the problem to be a different belt which saved me money but they also took a lot at the car as a whole and gave me a summary of what condition my car was in. Pretty satisfied with my experience, will be coming back to their shop and recommend it to anyone that is looking for a good quality shop.

ke
Review №21

Hands down best mechanic/auto shop in the area. Very friendly, knowledgeable and helpful without ever being pushy or trying to “sell me something” I don’t need. Been my guys for 2 years now and I hope I never need to find a new place.

Ar
Review №22

Straight forward and courteous. Theyll let you know everything wrong just so that youre made aware of anything future concerns.

Jo
Review №23

Just wanted to say thank you to you guys for the spectacular service! Great job for a more than fair price. Highly recommended

Li
Review №24

Ive been going to Charleys for years now and am always very happy. Prices arent outrageous and the work is top notch. I wont go anywhere else, even when I have a coupon.

Ta
Review №25

Good people,I get all my tires from them decent price, for some great tires. Got a wheel alignment he told me everything what is wrong with my car, no extra charge. I highly recommend them good people.

ci
Review №26

Honest, straight to the point, even showed the old parts. I definitely did not get ripped off. Im an extremely happy customer! All in 1day!! I will definitely be back if I need work on my van again!

Do
Review №27

The mechanic when i walked in had a rolled up joint laying on the table. they over charge and do extra work that doesnt need to be done they arent time efficient.

Ag
Review №28

I have used Charlies for 15 years and 3 vehicles. His pricing is fair and competitive, close to the estimates given. The work is done quick if you call in advance and set up a time. Walk in work is also done but dont expect them to hop I on it. They only have 2 bays and dont want to rush the job on the previous customer.

Ma
Review №29

I dont write many reviews, but I had to stop and do this. My Town & Country mini van has a lifetime warranty bumper to bumper so when my transmission went out I took it to the dealer. The dealer told me I needed a full brake job ASAP that the rotors were metal on metal, so of course you trust them right? NO. I called Charlie his quote was $200 less and he could get me in before we left for vacation which was literately 24 hour notice. Upon their inspection they found I only needed front brakes and was more concerned about the bald tires on the rear. TRUST is THE biggest factor when getting your car worked on, precious cargo goes in it. Im bringing all of my car repairs to Charlies going forward.

Br
Review №30

Great service and great people! Not to mention their prices are very much affordable!

An
Review №31

Professional amazing business. Fix my flat with no problems

br
Review №32

I was only getting a tire patched. But watched owner tell a customer to save his money he didnt need to have the work done that he thought. Integrity in business dont see that often. Much respect.

Mi
Review №33

Great service. Mechanics you can trust. I would never take my car anywhere else

Fa
Review №34

Recently I had an issue with my anti freeze reservoir.....or at least I thought it was just that. I know nothing about cars but antifreeze kept leaking out someway somehow with no obvious signs. I thought that maybe there was a crack under the antifreeze reservoir or maybe a hose leak that wasnt obvious. Anyhoo I took my car to Charleys and right away he knew it was the water pump but of course still ran his tests and prices it a lil over $500ish. (I might be wrong on that it may have been a lil more than that) Whatever the case I ended up paying much less than that. I paid $0. Mechanics have the leverage of overpricing customers if they want to or doing unnecessary work. In this case case Charley directed me to go to my dealership because of a recall or bulletin on 2013 Chevy Cruze water pumps. He told me exactly what to do and that I should expect to pay NOTHING for it. He was RIGHT. Its easy to think that if I took my car anywhere I would have paid $500 or more. Any other mechanic shop would not have directed me to the dealership based on a bulletin. This is why why I cant go anywhere else when it comes to my car. His prices are reasonable and most importantly he is honest. For me it is either the dealership or Charley.....NO ONE ELSE.

Vl
Review №35

Words can’t explain how great this shop is. Needed to put on a stock exhaust on my Camaro due to court that same day. They said “ no problem” had the exhaust done within an hour. After that they’ve done plenty of work on my Camaro and Avalanche. Not only is the team understanding and very helpful, BUT also the cost of labor is very reasonable compared to any other shop. Quality work for cheap !!! Nothing beats that!!!

Wa
Review №36

Very reliable team! No matter the problem my cars have, I can rely on Charleys not only to fix the problem but clearly explain to me what is wrong and what is being done. The only people I trust with cars need.

Co
Review №37

If you are looking for a repair shop that you can always trust to do the right thing and actually fix what is broken and not overcharge for unnecessary parts and repairs, you have found it. The staff at Charleys is always helpful, especially considering I have no clue when it comes to car repairs!!! Not only do I ALWAYS bring my vehicles here, so do my family and friends. It is a shop and people you can trust to get the job done, the right way, for a great price!!

Bo
Review №38

Fast, thorough and fair, great work! explained what the issues were and did the work same day i brought in. we couldnt be happier! thanks man!

Ma
Review №39

Ive been taking all our family cars here for years. Very good mechanics, very, very honest. Reasonably priced (especially versus dealership mechanics labor rates).

To
Review №40

Best.mechanic Ive ever had. Honest. Trustworthy.

Co
Review №41

All I needed was the screws cut off my license plate. Charley was super fast and really friendly.

Cl
Review №42

This place is a joke. They try to rob you on repairs. The owner is a mope too.

Cr
Review №43

Charleys Complete Auto Repair are very professional and knowledgeable about vehicle. The price is very reasonable. This is the only place I take my vehicle for repairs.

qa
Review №44

I like that the staff is friendly and professional. Its a nice place to get car repairs

Ev
Review №45

Great service! The place is clean and the workers are very friendly, overall a great experience being at the shop!

Br
Review №46

They seem fair and they were fast. Right up the street glad I found them

Ke
Review №47

Very honest family owned. I needed a tire & went to Firestone they told me they couldnt plug my tire & I needed a new one. I went here he told me I can give u a new tire or I can plug for $20 bucks. Saved me $140 bucks

La
Review №48

Very reasonable prices and fully explain the work and the work dont take all day good mechanics .

Da
Review №49

Been going to Charlies for 35 years. Honesty, integrity, professionalism and expert service.

Bo
Review №50

We found charleys about 4 years ago and they have been very helpful in fixing our cars for a very reasonable price. He has extended the life of our car.Bob and Natalie Hannapel Alsip IL

Ro
Review №51

Nice friendly people who treat and respect their customers

Ha
Review №52

The owner truthfully cares about his business and his clients. I had a problem, and he went above and beyond to fix it.

De
Review №53

Would never come here again owner very ignorant and childish

An
Review №54

This place is a joke. Very UN-knowledgeable office staff. They couldnt even tell me the exact problem with my car. The guy was even stuttering he was so nervous!!!!

mi
Review №55

Great place family owned. Took care of mounting some tires for me and fixing a leak in my wifes tire.

M
Review №56

Most honest mechanic around. Its a family business and his son is continuing the tradition.

Tr
Review №57

Great place to take your car

Am
Review №58

Fast service, reliable repairs and an honest staff.

Ch
Review №59

Best mechanic around here

Sh
Review №60

Honest, fair business!

Cy
Review №61

AWESOME, best mechanics and explain problems and services for the technically challenged

Jo
Review №62

High quality work and great service.

Sa
Review №63

Take the time to drive to him. Its worth it. You wont go to anyone else again.

Ch
Review №64

Great service. Professional

Ja
Review №65

Little charley is very nice.

An
Review №66

Great people great work

C
Review №67

Very honest and reliable.

Gi
Review №68

Reliable and affordable

An
Review №69

Every nice and helpful

Information
7 Photos
69 Comments
4.7 Rating
  • Address:11849 S Pulaski Rd, Alsip, IL 60803, United States
  • Site:http://charleyscompleteautorepair.com/
  • Phone:+1 708-389-4007
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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