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Medicus IT
100 North Point Center E #150, Alpharetta, GA 30022, United States
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Ch
Review №1

Initial server order messed up 3 times. When server finally received and installed it was not the one we ordered and substantially less.They had to re-order with substantial delay and now were receiving erroneous invoices for work included in the initial contract.Can not recommend this company.

Ce
Review №2

I hear the horrors of IT from other business owners. We have had a very long standing relationship with Medicus and are fortunate to have always worked with the same technicians for nearly a decade. They are responsive and friendly. We have our regular bumps in the road with IT, but we get an immediate response to issues and explanations. They also continue to take measures to improve their service. Shout out to Richard, Shane, Nathan, Patrick and Jori!

Am
Review №3

We have been using Medicus Solutions for our IT needs since 2006. Chris and his team take care of us promptly. The employees are knowledgeable, friendly and professional. When we need new equipment (computers, monitors, servers etc) Medicus ensures we a great deal and install the new items without problems. Whatever we need, they provide! We especially love all of the monitoring they do of our servers so as soon one sends an alert they contact us so we can deal accordingly. I would recommend them to any size business. Our computers are the backbone of our business and I want the best company in town to support mine! Medicus Solutions is the best!

Pa
Review №4

Medicus Solutions has been supporting our company for several years and the experience has been outstanding. They are quick to respond to trouble tickets and have a knowledgeable and friendly team. I have referred Medicus to several of my clients and I have the confidence that my customers are in great hands. I would highly recommend Medicus Solutions for any company looking for an IT company.

Ma
Review №5

Great staff and very attentive! Definitely recommend!

Da
Review №6

Provide excellent help when needed

Br
Review №7

Great service

St
Review №8

Medicus continues to provide stellar IT support to our practice. Their staff is always responsive and knowledgeable; they know how to address issues proactively thereby limiting disruptions to our network. When problems do arise, they handle them expeditiously and professionally allowing our physicians and staff to focus on caring for our patients.Stephanie EthridgeSandy Springs Internal Medicine, PC

Li
Review №9

Medicus not only resolves our ‘acute’ issues, but solves the underlying issues and works to develop processes and solutions that will keep our IT operating efficiently each day. They have been quick to respond to our issues, and most of the time triages our issues as we would. We have a complicated system with multiple sites, Windows/Mac operating systems, Dragon, Cloud-based software/storage. We are comfortable that Medicus keeps us Hipaa compliant, too.

Jo
Review №10

Medicus always goes above and beyond!

Sa
Review №11

Medicus solutions plays an essential role in our practice. They are incredibly knowledgable in a vast amount of areas, including everything from HIPPA and security compliance to making sure we are current on our virus protection. The team at Medicus has been here for our practice for many years providing exceptional service and support.

To
Review №12

Medicus Solutions has been our sole computer networking support company for 5+years. The Medicus team has always been professional, prompt and realistic. Most if not all IT systems have some sort of issues. My view is that I want communication and a honest view of when and what needs to be done. Medicus has always delivered to meet and exceed my expectations. We would recommend Medicus to anybody.Todd GreenbergGSG Capital LLC

Ni
Review №13

It seems like magic because I only understand how some of the technology works. What is so good about Chris Jann and team at Medicus is that they understand what I need to do to be successful and they do it: Healthcare IT Support that includes HIPAA compliant processes and advice, and reliable and responsive support. And the support team seems to be happy when they are talking with us.

Ju
Review №14

First, Chris Jann, especially was with me from my first moment of starting. He not only guided my with the start of my pediatric offices IT needs, he has been a mentor, although briefly, on starting up my business right. I made a decision to open and within 2.5 months, the doors to my office were open with full functioning IT team backing me up. I am forever indebted to Chris, Mike, Jason and all the Medicus Team!

Bi
Review №15

As a HIPAA & MU Compliance servicing organization, we work with a lot of IT companies around the country - Our experience with Medicus Solutions stands out above the rest. Not only is Medicus more up-to-date on the HIPAA regulations than any other IT company we have seen, they also help protect thier clients through education and technology.In my opinion, you would be hard pressed to find a IT partner that can provide better service or knowledge than the team at Medicus Solutions.Bill SteuerGSG Compliance, LLC

Jo
Review №16

Top notch customer service. They always go above and beyond!

Information
100 Photos
16 Comments
4.9 Rating
  • Address:100 North Point Center E #150, Alpharetta, GA 30022, United States
  • Site:http://www.medicusit.com/
  • Phone:+1 678-495-5900
Categories
  • Computer support and services
  • Computer security service
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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