user
Baetech Inc Managed It Services
10945 State Bridge Rd Ste 401-280, Alpharetta, GA 30022, United States
Appearance

Comments
Jo
Review №1

We were incredibly pleased that our construction company was growing day by day. As we overcrowded the IT system with information, the crashes began to happen frequently, and we were constantly losing some data. This is a huge problem in the construction business, and we needed a reliable managed IT services provider as fast as possible. I’ve asked around and 3 of my colleagues recommended this company, so I gave them a call. Their package had everything we needed, and since we plan to expand even more and work longer hours, I applied for the membership to ensure full and continuous IT support. For over a month, we didnt have a single crash or similar issue, and it surely helped us work much better.

Bo
Review №2

We are a healthcare company that offers a vast choice of services in a single place, and we finally found a professional team that can do the same for us in the IT department. They created a customized package that covers all our needs including 24/7 monitoring and support. Besides that, they showed us all the benefits of transferring the data on the cloud, so now all of our colleagues are well-networked and can work much faster than before. For a company that employs over 50 people, this was a huge advance. They were recommended by my friend who runs a construction business and had the most positive experience with them. I can confirm that after 3 months of collaboration, our team has the same impression.

Du
Review №3

As our business was growing we started thinking about cloud solutions, and we needed professional consultation with someone who knows how those things are working. We had one IT guy, but he couldn’t do everything alone, so we started looking for someone to step in. This company offered complete service for a reasonable rate, and that is how we decided to hire them. That was over a year ago, and since then they have been providing professional IT support for us, plus they helped us migrate to Microsoft’s cloud solutions. They are very friendly and willing to provide additional explanations when needed. Their service is more than good and they deserve at least ten stars. Keep up the good work guys.

Mi
Review №4

Transitioning from classroom to online teaching wasn’t as smooth as we hoped it would be. Besides the fact that many of our colleagues didn’t use the computers so often, we needed to construct an online workspace that would stay functional no matter what. Well, we certainly needed some professional help for that. This company was our first choice since they have a good reputation among the educational institutions we collaborate with. They did everything from setting up the internet to cloud services, updates, and security. Additionally, they were very patient in giving the instructions. We still didn’t have any negative feedback from our internal IT department and didn’t receive any complaints on that matter from our students. Great professionals who value their work but don’t overcharge for it.

De
Review №5

I am an experienced English teacher, but my knowledge of IT is close to none. Once our school transitioned to exclusively teaching online, nearly 30% of my colleagues decided to take off. They simply couldn’t work like that. There were constant issues with the internet and system in general, so the video wasn’t synchronized with the sound or there were some similar disturbances. My daughter’s friend works in this IT company, so I contacted them and got a prompt answer. They came to the premises, detected the problems and we settled on a price that surprised all of us. After just a month, we begin to enjoy teaching online simply because everything runs smoothly. We were also lucky to have our colleagues back, and it’s all thanks to this kind of people.

Ri
Review №6

We have experienced various IT issues in the past, and they were constantly repeating until we started outsourcing all our technology needs to this company. They reviewed our system and found the root of the problem. After a detailed inspection they managed to fix everything, so we could finally forget about those annoyances. They better organized the entire IT system, and that allowed us to work much faster. Thanks to their excellent service and dedication, we have increased productivity and our clients notice that. The feedback we get from our customers is great, and that is the best indicator that the cooperation between us and these guys provides outstanding results. This is one of the best investments we could make, and we truly recommend this company.

Ki
Review №7

I always thought that outsourcing your IT area of business is a costly venture. Also, I was a bit disappointed to hear from my colleagues that many of the IT service companies are not dedicating enough time for a single client. Since I am in the health care business, my company certainly needs a lot of attention and these people gave us that and so much more. Besides putting our work on the cloud which made the communication inside the company so much better, they take care of our WiFi and general IT security. The last year was hellish for us, and we managed to get by without a single crash or system malfunction thanks to these capable IT professionals. Most definitely, a company to stick to.

Jo
Review №8

I didn’t know there was an option to outsource IT services to another company until my wife told me that her company and many others are doing that to cut the costs of hiring the entire IT department. I have been looking for a reliable company that offers that kind of service ever since, but I had to ask around for recommendations because this is something I know nothing about. I asked my associates and one of them told me the nicest things about this company. Investing in their managed IT services was one of the best things I could do. They are very professional and always available, so I don’t have to spend hours on the phone trying to reach them.

Ha
Review №9

We are a small law firm that is just starting out. There is only five of us, we plan on bringing more people but the business is definitely slow at the moment. We handle a lot of sensitive data, so IT support is really important to us, but as I said, we really can’t afford an IT expert at the moment. Luckily, we heard about hiring an independent company as your IT support, which was heaven-sent considering our budget at the moment. We just applied for their membership and got a dedicated engineer who takes care of our entire IT system. They are always available, whenever we call and even if it happens that they are not they respond super fast.

Mi
Review №10

As my consulting company grew our network was suffering under the strain of additional people all trying to get work done. Baetech came in and not only helped us get a faster network installed, they also added a VPN so we could remotely access the office network and migrated our Exchange server to Office 365 and our file server to OneDrive. Now all our files and messages are safe in the cloud and we havent had to worry about server failures or ransomware.

Vi
Review №11

Last month our server crashed and months, maybe even years of our web design work just went into thin air. That definitely taught us a lesson about maintaining our IT systems, but there was no way that we could hire another person in this situation. A partnering company recommended this team of engineers and we have been their clients ever since. We really can’t afford to have another crash like that happen ever again, so we made sure there is someone overlooking our servers at all times. What is more, we are so happy with their service, we don’t see any reason to hire someone in-house. Their team is really professional, they treat you like a real client, not just another number and they are really quick to solve any issue.

Pa
Review №12

I can’t even imagine health care without computers and IT systems anymore. Almost all modern health care centers keep their patient’s data online and we have complex IT systems that need to be maintained regularly to make sure that everything is working perfectly. We have hundreds of patients and a loss of data or a mixup due to a crash could seriously affect their health. However, we would always rather invest in a qualified staff or new equipment than hire an IT expert so managed IT support that this company provided was a perfect solution. We don’t have to spend too much on a monthly basis and we still get all the services we would have if we were to employ an IT engineer full time.

Information
3 Photos
12 Comments
5 Rating
  • Address:10945 State Bridge Rd Ste 401-280, Alpharetta, GA 30022, United States
  • Site:https://www.btinc.co/
  • Phone:+1 678-656-3855
Categories
  • Computer consultant
  • Computer security service
  • Computer support and services
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Similar organizations