They are cheaters and not at all professional. I have 2 bad experiences recently.1. I was their member last year and then I discontinued. Later on 12/29/2020, I stopped by and asked if I can have their first month $4.99 promo offer for unlimited washes. As it was for new members, I double checked whether I am eligible or not. The 2 employees attending me said, I have to get a new sticker on my windshield so that I can have that new member promo. Then they invited me inside the office and took my details and worked out on something and said, Im all set with the same sticker. No need to get a new sticker. They also assured me that Ill be charged $4.99 but in case if they charge me more then I can come back and they will refund me. Aftet 2 days I saw that I have been charged $24.99. I walked by and met the supervisor (after 2 visits and long wait) and also called their customer care but nobody able to give me refund. They said this charge is not refundable. Thats the cheating.On top of it, they said they already fired those employees as they did such frauds before. But, why should customer suffer?2. Except Sunday they close at 7pm, however they dont follow this time. Today (1/27/2021) I went there on 6.30 pm and they were closed. I saw many cars driving in and then realizes it is closed and so taking U-turn to exit. Also while driving by them previously, I many times saw it is closed before 7pm. Not professional. You cannot trust them.