user
RBM of Alpharetta
345 McFarland Pkwy, Alpharetta, GA 30004, United States
Appearance

Comments
Ro
Review №1

I recently purchased my third vehicle from RBM of Alpharetta. The service, attentiveness, and friendliness of the staff are reasons why I continue to buy there even though I moved further away a few years ago. This last time, I worked with Sales Consultant Bill Favini, and he was absolutely GREAT!!!!! From the initial point of contact all the way to the days following my purchase, he answered every question, gave lots of information, and ensured that I was satisfied. Thank you again Bill and RBM of Alpharetta!

Jo
Review №2

I have to commend this place!!! About a week ago I ran my battery down by leaving the car in run. I had to walk 2 and a half miles to get a new battery. The service and part department refused to let me walk back to my car. They drove me back to my car! Would recommend this place to anyone!!!

Do
Review №3

Absolutely best car buying experience! Kyle Edson called and set our appointment up, he was waiting outside for us when we arrived. Kyle was patient, kind and very knowledgeable!

Ne
Review №4

I have never had such an easy and seamless experience when buying a vehicle. David Wang answered all my questions and facilitated my purchase with no high-pressure sales tactics. Gone are the days where you wait in the dealership for hours doing nothing. David worked out all the details with me on the phone then I came in to sign and drive away. It was a great way to purchase a car.

Al
Review №5

I love my Mercedes!! WE have been buying Mercedes for many years and RBM of Alpharetta feels like part of the family. They are an awesome dealership. Kyle Edson is an amazing person besides being a great sales representative. I highly recommend you contact him if you are looking for a Mercedes....great experience!

Fi
Review №6

Thanks parts guys for your help. Im half way between 85 and 400. I called the 85 side and they answered, asked me to hold. Kept me on hold for 10 minutes and then hung up on me. Really? Called rbm, they answered the phone and had the part. Within minutes in was done. When I arrived the part was already pulled and sitting on the counter waiting for me. Customer service at its best. Thanks again!😊👍😎 Sorry I didnt call you first 😸.

Ra
Review №7

Great place for all your Merc Service needs. I had my car serviced here and they did a great job. Steve Byrd assisted me very well on the service.

Li
Review №8

By far the best car buying experience. David Wang is the best of the Best! He has helped my Dad with his purchase, prior to helping me find my dream car. David is extremely knowledgeable and the entire team at RBM of Alpharetta were excellent throughout the entire process. I would highly recommend this dealership and asking for David. If I could give more stars, I definitely would have.

Ja
Review №9

This is my second opportunity to work with David on a car purchase.He is very professional and has all paperwork organized with all ready to go once you arrive. He is extremely knowledgeablevand will help guide the client to make the correct decision.David goes out of his way to show his appreciation for your business and being a repeat customer.Much appreciated!

Em
Review №10

David Wang is the greatest salesman- truly. Very patient, understanding, and cares deeply for his customers. Great service!

As
Review №11

Superior experience from start to finish. Bill was great to work with. Very knowledgeable and was able to help me get exactly what I wanted. Even the financing was a breeze. The entire process went very smoothly and they were upfront about everything from the start. I would recommend Bill and RBM to any one in the market for a new car.

Ka
Review №12

I was blown away by my experience at RBM of Alpharetta. Bill was so thorough and helpful, and even followed up afterwards to make sure I had all of my questions answered. I loved getting to know the team there! They are wonderful to work with, and I will forever recommend everyone to RBM of Alpharetta.

Ly
Review №13

David is amazing. He is professional and focused on delivering beat in class customer service. He exceeds the RPM standard, which is unparalleled in the Atlanta automobile industry. He is the real deal and will not disappoint you.

St
Review №14

2nd only to visiting a dentist. That’s how I feel about getting my car serviced. Never sure what to expect, always think they’ll find something that increases my costs and always unsure I’m being charged a fair price.With RBM Alpharetta & my service manager Daren, I don’t need to worry about any of the above issues. No matter how much hassle I give him, he always politely & professionally explains everything to me. And, whenever I drive away I always feel my car has been professionally serviced and at a fair price.Hope I don’t need to return any time soon, but if I do I know I, and my car, will be well taken care of.

Ha
Review №15

I must say buying a car from RBM was a true pleasure. I was looking for an SUV... Never thinking I would decide on a Benz. I looked at almost every brand of the nicer vehicles... From Lexus to Lincoln to Infinity and the Mercedes. Without question the Mercedes is the finest.My two tag team sales guys Bill Favini and Mark Hollis are two of the best. They are professional with attention to detail all the while keeping their customers interests at heart. From beginning to end the entire experience was just what I wanted. No games just real class.I would recommend RBM and these two sales guys to anyone looking for a vehicle.

Ca
Review №16

Went out for pancakes on a Saturday with no preconceived notion of buying a car. Decided to go see what was on the lot and found the perfect Mercedes. Treated myself to a 50th birthday present! Jeff Twiggs was my sales consultant and made sure I was able to get my dream car! He was kind, patient, and a joy to work with. Highly recommend this dealership and ask for Jeff Twiggs when you wander in after Saturday breakfast!

Hu
Review №17

Best customer service out of all of the other MB dealerships in the metro area. We got the dream car we wanted and the process was really smooth. Definitely I would recommend this MB location to all of my friends and family anytime! Also 5 stars to Kyle for finding us our dream car.

Ja
Review №18

I came to RBM of Alpharetta after a horrible experience at another dealership. David Wang was extremely helpful and customer service was superb throughout the entire process. I would recommend come to this dealership and asking for David. The staff overall was great! Greeted as soon as I walked through the door every time!

Jo
Review №19

RBM service has been top notch. As an out-of-state Benz owner they have always treated me as if I bought my car from them. Steve always kept me informed during my parts-delayed repair. Much appreciated.

Bu
Review №20

I had been researching the vehicle that I’ve wanted, and a looooooot of places had a “bait and switch” tactic. With either the car was “JUST SOLD”, or someone had a “deposit” on that vehicle…I saw the vehicle online, came up and BAM!When I first walked in, took a minute to be greeted, but when Mary finally greeted me and apologized she said “I’m placing you with the perfect person, Bill has been here forever and he’s GREAT”! Bill came and introduced himself, I told him what vehicle I wanted, he went and got the keys and… let’s say Bill KNEW his car! Polite and knowledgeable throughout, Bill was a FANTASTIC help. After I was “welcomed to the Benz Family” little “odds and ends” Bill made sure was taken care of. He followed through with a text and I had a very minor issue, and got that squared away. I would highly recommend Bill and this dealership to anyone wanting to purchase a vehicle!

Ce
Review №21

We just completed a seamless transaction to sell a vehicle to RBM. David Wang gave us the same outstanding customer service we have grown accustomed to with our multiple purchases at this professional dealership! We continue to refer our family and friends to David, he is honest and doesn’t play games like other dealerships! A++ all the way!

Ma
Review №22

Jeff was incredibly quick to respond to our request. When we arrived, he already had the car pulled up to the front, it had been cleaned and was show ready. During the process, he laid out the manufacturer incentives, and pushed the process along as quickly as possible. He was great to work with! Ramona was also a gem to work with. She did the financing piece very quickly...didnt push on the extras, but made us aware of all of the options and at the end, we were delivered a VERY detailed car...more than just a wash! Impressed with the whole process!

Ja
Review №23

David Wang was the most knowledgeable and friendly sales person that I have ever worked with. He was very patient with the number of cars that we test drove and always had great feedback on each specific model. I felt like we got the best deal possible and we are extremely happy to add a new Mercedes to our household. Thank you David and thank you RBM of Alpharetta!

mi
Review №24

They make no real effort to accommodate you...unless of course they are trying to sell you a car and everything else but the kitchen sink. The so-called leather and stain protection was sold to me and no one told me that I literally have to grovel and beg for some stain guy who apparently works only Tuesdays and Thursdays. That was obviously not mentioned in the fine print...they are alright I guess and kind of a necessary evil if you have a benz and live nearby, however I dont appreciate the run around Ive gotten at all.

Do
Review №25

It’s always a great experience when I bring my car to RBM of Alpharetta for service. My service advisor Steve Byrd is the best! Steve is professional, knowledgeable and always patient with my questions and concerns.

Au
Review №26

We are grateful for the knowledge, patience and professionalism Andy Sayers, of RBM of Alpharetta showed to me and my wife. Andy is an outstanding sales consultant and RBM is lucky to have him.

Ma
Review №27

Another great job by the RBM of Alpharetta team. I took my 2019 Sprinter 2500 there for a B Service in February 2021. During the service, my service rep, Steve Byrd, informed me my front brakes were near the point, that makes the light come on. That’s what I like about them. They check things out that I may have forgotten about. And Steve always has them provide me with a loaner vehicle, usually a brand new one! The drop off and pick up is a pretty smooth process. Friendly service attendants that treat you with respect, is why I keep coming back to RBM of Alpharetta. It’s ironic that my first visit to a Mercedes-Benz dealership, was RBM of Atlanta. They are okay but, Alpharetta has a better all around facility especially, for Sprinters. And, only RBM of Alpharetta gives all their customers, receiving service, a loaner vehicle. If you have a Mercedes-Benz needing service, try Steve Byrd at RBM of Alpharetta. They will treat you well there.

Be
Review №28

Andrei Bucateri and the entire team at RBM of Alpharetta did a great job with the first service of my new Mercedes. It was quick, efficient and the waiting area made it easy and comfortable for me to work!

Ji
Review №29

Bill Favini at RBM is awesome ! Bill is professional, very knowledgeable, friendly, honest, detailed, & provided phenomenal service. Answered all my questions from multiple visits and simplified the process. Thank you Bill for helping me with my dream car !!

Jo
Review №30

Wonderful buying experiences in the beginning and now I’ve been back for service a couple of times and Andrei Bucatari has been exceptional to work with. He makes my service experience smooth and easy. He is very knowledgeable, honest and friendly. I highly recommend him for all your service needs.

pa
Review №31

Kyle Edson helped us throughout the process. He is very patient, very knowledgeable and answered all our questions. He helped us test drive a few cars, compare what we are looking for and provide great recommendations. Ask for him when you go into the showroom.

To
Review №32

Always professional, always open to help by phone to help figure out if a service visit is necessary and work has always been done correctly. I highly recommend Steve as a service adviser and RBM for all service needs to be done right.

Ja
Review №33

I want to thank the staff helping me getting my first Mercedes Benz AMG!Thank you so much, great service!

Yo
Review №34

As an RBM of Alpharetta client for over a decade, I must state that they continuously exceed my expectations! Their team demonstrates integrity and excellence! Having been assigned numerous Service Advisors over the years, I sincerely appreciate the consistency! Steve Byrd is Awesome! Thanks For All That You Do!!!!

Gl
Review №35

Kyle Edson was phenomenal in helping us meet our family vehicle needs - he listened intently, knew answers to our every question, and was patient/supportive in allowing us to make the decision we felt was best, and was an advocate for us with his management to deliver the best value for our trade-in and Mercedes purchase. We highly recommend Kyle at RBM-Alpharetta to anyone and everyone that needs a first class car and sales experience!

Al
Review №36

David Wang is one of the best associate @ RBM of Alpharetta.His experience and knowledge is excellent, best of all he’s got the greatest personality,makes you feel very welcoming and friendly.I’ll always go to see him when I need a purchase from RBM.

Ol
Review №37

David Wang is an exceptional sales man. We walked into RBM not sure of purchasing a car but he sold us a 2019 s560 We did not mind the additional cost because he was able to sell us value for what we were paying for. He thoroughly explained all the car features. Highly recommended. We would have given more stars if we could.

Jo
Review №38

We could not have had a better car buying experience than we did with Vadim at RBM of Alpharetta. He was very knowledgeable, friendly and professional and made the process enjoyable. Highly recommend this dealership to anyone in the market for a new car!

To
Review №39

This is our second AMG in 1 year. Hard to make a decision which one to drive. I want to thank Kyle and the entire RBM of Alpharetta team for a great experience again. We will see you in 2 years to get another one.

Ma
Review №40

Great experience, on this visit. I had worked with Andy Sayers years earlier and remembered to ask for him. So glad I did, very knowledgeable and helpful with his advise. With his direction we were able to find the perfect car and bought it that day. Thanks Andy!

Si
Review №41

I thoroughly enjoyed my experience with RBM. Gwen was my salesperson and she was absolutely amazing to work with. Although I had a few questions and concerns, Gwen was very patient and knowledgeable with what RBM had to offer. I’ve been in my Mercedes A220 for a few weeks now and I’m in love with this model. With the help of Gwen, this was truly the best decision! I would recommend Gwen and RBM to anyone interested in purchasing a Mercedes. Best customer service

Ty
Review №42

One of the best car buying experiences I have ever had. David Wang went above and beyond to get us in the vehicle of our choice! David was able to get more for our trade than we originally discussed and even beat the rate from my local credit union! Neil Curry, Pre-owned Sales Manager, introduced himself and explained why he was able to get more for our trade and profusely thanked us for our business. Ramona in financing was great too and made the paperwork process seamless. Did I mention all this took place after they closed for the day? I cant say enough good things about this dealership and our car buying experience with them. Highly recommend!

Ro
Review №43

My car search was amazing thanks to Gwen at RBM Alpharetta. She was patient, efficient and got me the best deal given my budget and wish list. The quality of service from Lisa with the finance team was the best add-on to the experience. No pressure, pure honesty and care.

Lo
Review №44

Absolutely the best car buying experience! David was great to work with and went above and beyond to get us a great deal. I definitely recommend making the drive up to RBM Alpharetta if youre in the market for a new vehicle.

Cl
Review №45

Parts AMEEN representative is a great asset to RBM. He assisted me like a pro!!

Ga
Review №46

I had an amazing car buying experience at RBM of Alpharetta! David made my experience seamless, fast and easy. I would definitely buy another car from this dealership and David in particular.

ra
Review №47

They always deliver 5 star service, Andre was my rep and he was awesome

Fr
Review №48

Absolutely loved the sales team at RBM! We worked with Jeff Twiggs as our salesman and Tom Ahern as the financial service manager. Thank you so much for all the help with the purchasing of our New 2019 Mercedes A220. We felt like a part of the family and left feeling great about our decision. The upfront pricing and no games were great! Thank you guys so much. I highly recommend coming here for your next vehicle purchase.

Ja
Review №49

Just bought our 3rd Mercedes-Benz from RBM of Alpharetta! Our salesman Kyle Edson had everything ready for us to sign when we arrived for our 6pm appointment. He’s very knowledgeable and really cares about taking care of the customers! I would recommend Kyle to anyone wanting to purchase a Mercedes-Benz and tell them to make the drive to Alpharetta. J. Corbin

Ra
Review №50

Great service. Advisor took me to see the car while being repaired which demonstrates confidence in shop. Andrei was an excellent advisor always kept me informed and process including loaner was seem less.

Mi
Review №51

I went in with an issue I wasn’t able to locate. When I got there Steve my service advisor was outside able to listen to my car and identify the issue. He gave me into a rental and had the car fixed the next day. Steve is top notch when taking care of his customers and would recommend for any service needs.

Ri
Review №52

I recently purchased a vehicle from RBM Alpharetta. Our sales person, Rich Alder, was fantastic. He was very helpful and patient as we went through the process of selecting a vehicle. Since our purchase, Rich has been proactive with following up and has answered all of our questions. I would highly recommend you ask for Rich when visiting RBM of Alpharetta.

Cr
Review №53

Kyle is the real MVP! Best experience in all my years of buying cars. I didn’t have much interaction with the other staff however- from what I saw everyone was a smiling face willing to help. I’m definitely sticking with RMB of Alpharetta.

Mi
Review №54

Great experience with a very knowledgeable salesperson. Thank you David Wang and RBM.

Lo
Review №55

My 1st Mercedes!!!I was less than impressed with a closer Mercedes dealership to my home. I knew exactly what I wanted but was not embraced at this closer dealership.Then, a long-time customer and friend referred me to Bill Favini at RBM of Alpharetta. Bill was amazing. He helped me get the GLB I wanted, answered all my questions, and did not pressure me with any car sales tactics. It was a pleasant experience all the way through.And now, I am driving my 1st Mercedes, and I am extremely happy!!!!!

Mo
Review №56

I really enjoyed the service that I received. Mark did a wonderful job at making sure that my purchasing process was super smooth. I truly appreciate the extra mile that was taken to ensure that my needs were met.

Ed
Review №57

First time MB buyers. David Wang, Sales Consultant, was highly recommended and he didnt disappoint. A very positive customer experience throughout the entire process. No pushy sales, knowledgeable & comfortable interaction. Fair financial process w Roberto followed by a thorough, detailed & patient overview with Elizabeth our Product Concierge. Highly recommend.

An
Review №58

I had an amazing experience today at Mercedes Benz of Alpharetta. I walked in and was immediately greater by car salesman David Wang. He was extremely personable and made this purchase process super easy and stress free.

De
Review №59

I purchase my car from Mercedes Benz in Alpharetta Georgia. My sale person name is David Wade from day one the conversation were straight to the point the next conversation David sold me the car. I had never experienced purchasing a car this simple I must tell you David is the best. Thanks David Wade

Gr
Review №60

David Wang was great to deal with and very transparent and thorough. Great experience getting into my first Mercedes

An
Review №61

The place is nice and clean. But to get to it from McGinnis rd it is a traffic hell.

Bo
Review №62

Just purchased a New 2021 GLE 350 from RBM of Alpharetta and our experience was amazing. Kyle Edson made it quick and easy. He had it ready to go, papers ready to sign, trained on the vehicles operation, and answered all questions we had. I highly recommend Kyle and RBM of Alpharetta.

MI
Review №63

Great buying experience! David Wang is awesome. Everything went fast and very smooth.

Sh
Review №64

We had a great experience purchasing a used Mercedes Suv from RBM of Alpharetta. Kyle was our salesperson. He was very knowledgeable about all the different models and very low pressure- very friendly and helpful. We have purchased many cars from different dealerships through the years and this was by far the easiest and most enjoyable. Ramona was also great!!! Friendly and patient. We will definitely refer any friends or family to Kyle.

Ju
Review №65

I recently bought a van at RBM of Alpharetta and had a great experience. Gwen Moss was the sales person I worked with and she went above and beyond to make our experience wonderful. She actually came in on her day off and pushed back some of her meetings to be able to work with my schedule. She was very knowledgeable about the van and all of the financing and paperwork went smooth. I highly recommend that if your in the market to go and talk with Gwen Moss over at RBM of Alpharetta, she will not disappoint.

Ge
Review №66

Picked up our new ride. Service Department quality made them our only choice. Lovin it!

sh
Review №67

Mark Higgs is wonderful professional sales man. He so patient and kind to his customers. He helped me all the way through the process and I’m satisfied with his service. file:///var/mobile/Library/SMS/Attachments/30/00/D5E92B54-E1E8-40A5-A50C-AFBD9CB20944/IMG_0332.HEICThank you

Mi
Review №68

It’s so nice to have a partner like RBM when your car needs service. Excellent communication and you feel confident things are being done correctly. Plus, my sales advisor Rich Alder, coordinates the whole thing so I don’t have to think about it. Thank you!!

Sc
Review №69

First time visit. Very pleasant experience.

Pa
Review №70

Vadim was excellent. No pressure, thoughtful and made sure we had the right car for our needs. He made sure we were comfortable with the purchase and he made sure we understood the vehicle and it’s capabilities. Overall a nice person and the staff was very accommodating. Highly recommend RBM.

Ol
Review №71

Had the BEST experience working with Kyle to help me purchase my first car. He was on top of everything throughout the whole process, and kept me in the loop the entire time. I would recommend everyone I know to work with Kyle if theyre in the market for a new vehicle. Thanks so much!

ak
Review №72

Steve was great.. knew exactly what needed to be done and was in and out pretty quickly

Be
Review №73

They cannot tell me the maintenance history of a vehicle I bought that they serviced.There is no law that prohibits dealers from providing service records on a vehicle as long as the previous owner’s information is not shared. Poor customer service from a luxury brand. They probably just want to sell customers maintenance that has already been done. Not true? Prove it and give people maintenance records.

Se
Review №74

My experience at RBM was beyond my expectation of a car dealership. Gwen Moss treated me like a friend and the entire car buying process was seamless. Gwen, I thank you for the amazing experience. I am truly grateful.

Ak
Review №75

Gwen Moss and Bill Favini were superb. The Finance Director too! These guys are very knowledgeable and they told me what needed to be done to push my car finance over the line. I wanted to surprise my wife on her birthday. Not only did Gwen and Bill help, Lisa helped to orchestrate a plan to surprise my wife and it worked perfectly. I presented the keys at home in the wee hours of her birthday and brought her for the “schooling” on her GLS 450. I’m already looking forward to the next transaction with RBM and will gladly recommend to others. The whole experience with Gwen and Bill as sales consultants is delightful. Rosemary did well at the front desk and Elizabeth was a good tutor.

Ja
Review №76

I was able to get my dream car from them and fortunately retired that note early. I wish to thank Mr. Azizi and the entire team at RBM of Alpharetta. They all excel at customer service and satisfaction here. The day I walked in, I knew there would be a different sort of decision-making process going on. Salespeople were friendly while remaining professional and certainly not pushy.

Ra
Review №77

A true pleasure working with RBM. They were really committed to getting us what we were looking for and kept us informed throughout the process. We worked with Kyle/Jeremy and Roberto, and they were all very friendly and professional. I can strongly recommend this dealership for your next car.

ly
Review №78

My experience at RBM of Alpharetta was exceptional. It couldnt have been better! Carl Denton was truly knowledgeable, patient, and clear. He expertly oversaw the repairs being done and gave advice for future options Ive been considering. I highly recommend RBM Alpharetta and I will definitely be a repeat customer.

Ba
Review №79

Steve Byrd and the service team at RBM of Alpharetta always do a great job. Appreciate the service they provide.

Ju
Review №80

Ms. M. Is always direct in the maintenance of my Mercedes-Benz which I appreciate. Thanks

Ro
Review №81

I took my 2016 Smart Fortwo in for service today and the experience was wonderful. I was greeted immediately and my service advisor (Toby Gilmour) researched my car maintenance records and was able to guide me to the right level of maintenance which turned out to be just an oil change. I honestly felt a bit vulnerable buying a used car and then taking it into a dealership to have the service done. I’m happy to see that RBM is an ethical dealership and I will definitely be back for future service needs.As one would expect, the service area (reception & waiting) is immaculate and well appointed with TVs, work areas and WiFi. I was able to work comfortably and they were practicing social distancing as well as masks. All good!

UN
Review №82

By far RBM of Alpharetta is one of the best locations for all of your Mercedes Benz needs. We have used other locations in the past that have been damaged our vehicle and refused to pay for the damages. Here at RBM of Alpharetta they are courteous and fast. We recently had our car service here again and it was done the same day. We dropper the car off, got our loaner, and went to lunch. Once we finished lunch we started to head home when our Service Manager Darren called and said the service was finished. Darren is an all star! He was knowledgeable and courteous, and even checked to see if there was a drop top available for a loaner. Unfortunately they did not have one available, but hey we still were in a loaner and the service was outstanding! l. Do your car a favor and bring it here!

Li
Review №83

Kyle Edson at RBM Alpharetta was extremely helpful and went above and beyond to answer all my questions. He made himself available with no hidden agenda or pressure. And even though I wasnt able to find the exact model I wanted at this location, Kyle did everything to make sure I was taken care of. Highly recommend if youre in the market for a new car.

Sl
Review №84

I’ve purchased several cars but none of my purchases have been this easy. Gwen Moss is the best saleswoman I’ve ever had the pleasure of dealing with. She basically assured me that we would get it done and did so. She took care of business and didn’t take all day making it happen. I’m definitely happy with the Benz she assisted me with. I will only deal with her for any future cars i plan to buy.

Br
Review №85

Our sales was Gwen M. and she did an amazing job getting us the best deal. Gwen is warm personable and professional. She is someone I would trust with future purchases and refer friends and family to. Everyone she introduced us too during the process was just great. I am so excited for my new ride. I was pleased with how they made sure we understood the documents I signed and that I had the best coverage and I left with a clear understanding how the car works.

Ja
Review №86

Just purchased my new Mercedes from this dealer on Friday. I have never had a more enjoyable car buying experience before. Our salesman Bill was really nice and took care of everything for me. Even switching my insurance to the new vehicle. I could not think of anything more that could be done to make it a better experience.

Am
Review №87

Gwen Moss my sales rep. Became not only a sales rep to me but she became my friend. I know you can trust her judgement and trust her recommendations. Smart sales associate. Smart woman! ❤️❤️❤️I’m happy 😀😀😀

Ho
Review №88

Car buying is not something I normally enjoy. But the experience at RBM in Alpharetta was actually quite pleasant. Ever person I dealt with was extremely helpful, especially my sales associate, Andy Sayers. He really made the effort to make sure I was happy with my purchase. I was also really pleased with how they take the time to sit in the car and explain all the interior features and controls, thank you to Elisabeth for that. Overall, a great car buying experience.

Va
Review №89

This is my 2nd time working with Vadim Russu. I appreciate his time and attention to detail. He went out of his way to make sure our needs were met. Thanks Vadim 🙌🏼🙌🏼

Mo
Review №90

I have previous business relationships with RBM of Alpharetta and Mr. Bill Favini. We bought 2 cars and traded in 2 cars with Bill. Though the purchases were about 5 years apart, experiences were both excellent. Bill is super knowledgeable and courteous. Hope to buy another car from him when Im ready...

Ki
Review №91

Gwen Moss is absolutely incredible to work with! She made the process of buying my new SUV completely seamless and assisted with all questions and concerns that I had throughout the entire process. I recommend her to everyone I know that is in the market for a new vehicle. Finance process was seamless and quick. Moving forward RBM of Alpharetta is the only Mercedes dealership that I will do business with. HIGHLY recommend RBM of Alpharetta and Gwen Moss!

Cr
Review №92

My first visit to RBM was for a courtesy car wash. I was not expecting very much in the way of a detail but was impressed at how well the car was cleaned. My second visit was the opposite. My car was returned to me wet. As I drove off, it began to dry and the windows were literally dirtier than when I drove in; the sides of the car had big streaks of dried dirt? When the windows dried, it became evident the INSIDE of my windshield and drivers window were scratched. I followed up with a note to Mr. Harrison and Ms. Blevins to make them aware. Neither one replied.I am only posting this to make others aware of the risk involved with the Courtesy Car Wash at RBM of Atlanta. It ended up costing me $780 for a new windshield.I give them one star because of no reply and no apology.

Je
Review №93

David & Roberto were amazing! Easiest car buying experience I have ever experienced. Customer service & attention to detail is top notch! Thank you RBM Alpharetta!

De
Review №94

This dealership is nothing short of first class. I have purchased many cars from other dealers and there is just no comparison anywhere else. Kyle Edson, my sales consultant is the absolute best person I have ever worked with and I highly recommend him! I am now a customer for life.

Da
Review №95

Rich Alder is the salesperson that Ive been looking for. I was lucky to find him at a dealership like RBM of Alpharetta. I recently made a purchase at RBM of Alpharetta and Rich Alder guided me through the process and helped me find the perfect car. The support and staff at RBM really made the delivery special - everything from the lesson on how the cars electronics worked to the really clean detailing of the car before I drove it off of the lot. Thanks Rich. I look forward to my next car purchase at RBM of Alpharetta

He
Review №96

More than once now I have taken my car in for issues only to get it back with other problems then get charged for them. They have no customer loyalty they just want your money. Be very careful before you take your car there... They will fix your issue but send your car home with other problems so they can charged you more.Don was the guy who works there and doesnt care, just wanted my money.

Ze
Review №97

Super professional. Great atmosphere. Loved all the free coffee and juice. It helped with the stress of buying a Mercedes. Very helpful and responsive to our wants. And Kyle was the most patient salesman Ive ever encountered.

Ga
Review №98

Another great experience at RBM of Alpharetta with Vadim Russu.We bought a Mercedes Metris conversion van from him several years ago at RBM. I new when I turned-in my leased SUV, Vadim and RBM Alpharetta was the only place I would consider to purchase a new vehicle. I was having a vehicle built, but thanks to pandemic supply issues final components were delayed. Knowing I already turned my lease in at another dealer, he took the initiative to scour the southeast to find a vehicle which had every option, as well as interior and exterior colors down to the walnut wood inserts. He the notified me Thursday with the assembly issue, but already solved the problem and arranged great financing as well. I picked up my new SUV today 2 days later thanks to his efforts.The entire team at RBM Alpharetta was amazing!Courteous, friendly, conscientious and trustworthy. If that doesn’t sound like your car buying experience, go see Vadim and the entire team at RBM Alpharetta.

Je
Review №99

I will never go anywhere else to buy a car. Loved my experience and my salesperson was phenomenal. Gwen Moss was the absolute best. She got me the best deal at the best price, I definitely will be coming back again, and will be referring everyone to her and to RBM.

ev
Review №100

Ive been coming here for years and its always the same fast and professional service that you would come to expect.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:345 McFarland Pkwy, Alpharetta, GA 30004, United States
  • Site:https://www.rbmofalpharetta.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 678-637-2333
Categories
  • Auto repair shop
  • Auto parts store
  • Mercedes-Benz dealer
  • Car dealer
  • Car detailing service
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:7:30am–7pm
  • Tuesday:7:30am–7pm
  • Wednesday:7:30am–7pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:7:30am–7pm
  • Sunday:7:30am–7pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations