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Bixlers
3900 Hamilton Blvd, Allentown, PA 18103, United States
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Kr
Review №1

They service was fantastic and jewelry absolutely gorgeous! Not only did my fiance get my engagement ring there but has brought his best friend to get his engagement ring there too. Absolutely spectacular. Highly recommend

Ja
Review №2

Great service and even better deals. I bought an engagement ring and 3 wedding bands and the quality cant be beat. I got a Tudor black bay from my wife as a wedding gift from here as well. They are quick with repairs on jewelry from them or other personal pieces. They are all so knowledgeable and nice . This is our lifetime jeweler.

Ca
Review №3

Amazing experience!My partner bought my engagement ring online and we decided to take the trip to this store from NYC because we had to get it resized. (Also, I was concerned about damaging the ring so I preferred personally talking to someone - I’m a rookie in this!)As soon as we arrived, we were welcomed and the entire process was so quick. It was all less than an hour and everyone was so friendly.Committing to a ring is a big decision and you definitely want to make sure you’re in the right hands.Thank you, Linda and team!

Ka
Review №4

Arlynne is the most wonderful person. She helped me with a remake of my grandmothers ring. And I could not be more pleased with how it came out!!Also here is an update. My fiancé now also got me an engagement ring. What!?!?!?!

Ro
Review №5

We had a great experience with Bixlers Jewlers. Michelle treated us great! From picking out the diamond to the wedding band she made the process so easy and exciting!

Su
Review №6

Recently visited Bixlers to have jewelry repaired and cleaned. Worked with Jeff Yoder. Exceptional experience and loved working with Jeff. Jeff went above and beyond. My rings and bracelet sparkle and look like new. I highly recommend Bixlers and Jeff! Looking forward to my next visit to the store.

Ba
Review №7

Wonderful experience working with Jeff at Bixlers. We used family diamonds to design a beautiful ring. We’re now working on a custom necklace. I highly recommend bixlers

Ti
Review №8

The staff at Bixlers Jewelers are very friendly and helpful. They provide great customer service. Michelle took great care of us throughout the entire process of selecting our engagement ring and wedding band.We were in today and Joyce was just as friendly and accommodating. I highly recommend Bixlers Jewelers for service, selection and value.

He
Review №9

We have been shopping at Bixler’s for a very long time. Their quality is excellent with fair prices. The service is second to none.

an
Review №10

Amazing customer service! So helpful and nice. Outstanding quality on jewelry. Could not be happier!

Ev
Review №11

We came here for multiple reasons. Arlynne was so helpful and patient. We are not very knowledgeable when it comes to jewelry and she answered all our questions wonderfully. So sweet and thoughtful. Definitely found a jeweler for life!!!

Je
Review №12

I just purchased a ring that I had in honor of my daughter. Michele helped me from the beginning. She was friendly, thorough, detail oriented, and really brought the vision I had to life. I am absolutely obsessed with my ring and Micheles customer service and positive, warm personality helped a ton through the process. I will definitely be shopping with Bixlers again and I will be requesting to work with Michele again. Absolutely perfect experience.

Ch
Review №13

Awesome staff and very knowledgeable. I picked out the perfect ring and they made it exactly how I described and exceeded my expectations. when the band was slightly off from the ring they fixed it and took care of everything. My wife loves her diamond and band they are perfect.

Sh
Review №14

I went with my brother in August 2021 to pick out an engagement ring for his girlfriend. I was blown away by the experience at Bixlers. We shopped around locally to other stores and nothing compared to Bixlers, including price and quality of selection. The store itself is beautiful and very nicely laid out. When he was ready to look at specific rings and diamonds, we were taken to a semi-private space which allowed us to take our time and ask a lot of questions. It was truly a very personalized experience. Before buying, we went around to other stores but none had as nice of a selection or the reasonable price point of Bixlers. Jeff was extremely accommodating at ensuring my brother was staying within his budget and still getting a beautiful, quality diamond. I would recommend their store over and over to anyone who is looking for an engagement ring.

Do
Review №15

I just had a custom ring made by Bixlers. It is just breathtaking and I absolutely couldnt be happier with the piece or with the staff and service at Bixlers. I worked with Michele and she was very helpful and knowledgeable throughout the process. Communication and service was outstanding. I would definitely recommend Bixlers to anyone searching for something special!

Pa
Review №16

5 star experience with Joyce today, I was greeted with a smile when I stopped to pick up my fiancé’s wedding ring. Joyce offered to inspect and clean my engagement ring and noted a loose diamond in the band. She offered to have the diamond secured and returned the the ring in “ brand new condition”. Customer service at its finest.’s delivers on its promises!

Ja
Review №17

Engagement ring and wedding bands. Great service and options. Highly recommended

ch
Review №18

Arlynne Clayton was very friendly and knowledgeable. She helps my girlfriend and me out every step of the way and make the process painless. Would definitely recommend Bixlers.

Da
Review №19

Jeff, helped me and was very knowledgeable and helpful. Super friendly, will be returning.Thank you.

Ma
Review №20

Thank you Michelle and Linda! I needed a necklace repaired and Michelle made sure it was exactly what I wanted. Bixler’s did a beautiful job, it came out perfectly. Linda was so helpful at checkout - I had such a nice time I stayed to shop and can’t wait to wear what rhey found for me!

Cr
Review №21

Our experience here was incredible. If I could rate this a 10 star I would. Thank you Arlynne for everything! Would recommend her for anything!

Da
Review №22

Went in looking for some simple earrings for my SO. Linda was very helpful in finding what I needed, and I won’t hesitate to come back

Re
Review №23

We love bixlers!!!! Got my engagement and wedding band here! Absolutely beautiful and wonderful customer service

AJ
Review №24

Had a great experience choosing our wedding bands. The staff is always so friendly and willing to do all they can to help us make sure we have the bands that we love!

AZ
Review №25

Had great help from Arlynne selecting an engagement ring. Came back for the wedding bands! Thanks for the awesome help!

Ja
Review №26

We got our wedding bands at Bixlers and they were super helpful and accommodating to what we were looking for. Their prices are great and if they don’t have what you want in the store they help you get what you want by custom making it! Get your rings here.

Mo
Review №27

We went to Bixler’s to purchase a David Yurman piece. When we went into the store there was absolutely no acknowledgement that we were even there. No nod, no greeting, just fully and completely ignored. We browsed for a bit, waiting around to be acknowledged as the employees were busy with customers. We were there for about a half an hour and ended up leaving as no one even attempted to help us or let us know we should come back later or any acknowledgement of any kind. It was very disappointing and we will take our business elsewhere.

RS
Review №28

We went to have an engagement ring repaired & to have them make a matching wedding band. Jeff was extremely profesdional. The rings are perfect & the pricing was reasonable. I will come back whenever I want to buy jewelry. Come & visit if you sure in the market for any type of real jewelry.

Lu
Review №29

Michele Byrne, Linda and the team at Bixlers are amazing. I wanted to have a ring of my wifes in a new setting and their design, service and delivery were amazing. It was her grandmothers ring so it had to be perfect and it truly is. They worked with me on a few iterations of the design until it came together so nicely. I cant wait to give it to her and working with their team again soon!

Ch
Review №30

Visited Bixlers today to look at some watches and engagements rings. The store was very clean, well organized and the staff was very friendly. Arlynne helped me pick out the perfect style. I look forward to celebrating my future engagement with Bixlers!

tr
Review №31

Was very impressed with the display of jewelery Bixlers has. I was greeted by Michele Byrne, who had helped me with finding the perfect ring. From start to finish it was a very pleasant experience and educational. Thank you Michele. Two thumbs up.

Je
Review №32

Great service and friendly staff! Pricing and quality is comparable to other jewelers in the Lehigh Valley.

Da
Review №33

Great prices, wonderful staff! Arlynne is wonderful and the Jeff’s always pick the perfect items for my wife and I!

Ca
Review №34

I had my grandmothers wedding ring resized and purchased my soon to be husband’s wedding ring here. We worked with Jeff and have nothing but wonderful things to say about him. He was patient while I tried on every wedding ring they had! We will be doing all of our jewelry purchasing and maintenance through them.

Le
Review №35

Incredible experience from start to finish! Couldn’t be more pleased with our diamond upgrade! Arlynne, was friendly, knowledgeable and kept us in the loop throughout the whole process.

Br
Review №36

My ring is beautiful and the service is one of a kind ❤

Jo
Review №37

Awesome people! I will buy here again !

Pa
Review №38

Experience here was great! Very professional staff. Arlynne was able to answer all my questions. Left very satisfied overall.

Ve
Review №39

Excellent service! Everyone was very friendly, professional and knowledgeable! My fiancé purchased my engagement ring here and we returned for our wedding my bands! We will return for future purchases!

Au
Review №40

Joyce was very helpful with looking for rings. It was a very easy process and I would definitely recommend Bixlers!

Do
Review №41

Honest, kind workers. Very friendly and helpful in helping pick out wedding bands.

Ni
Review №42

Please come to Bixlers for ANYTHING jewelry related. Arlynne is my personal favorite, but everyone here is amazing and the prices seriously can not be beat for this quality. I was amazed by the diamonds.

be
Review №43

Arlynne and company have met all our needs! I’ve enjoyed every visit and the pricing!

Ca
Review №44

Jeff was a great help with getting my engagement ring and wedding band! He is fun to talk to and made the entire experience much more enjoyable!

Ka
Review №45

Bixler’s was amazing!! Their prices were better than anywhere else we looked and they can customize just about anything! They have a great rewards program too. We worked with Arlynne and she was so helpful. She never pressured us but just gave expert advice! 10/10 recommend Bixler’s!

Bo
Review №46

I do not live in the Allentown area, but continue to go out of my way to support Bixlers with my watch collecting needs - because of folks like Joyce and Jeff. They have continually made me feel more like a good friend, rather than a customer. When in the area, I can stop in, try things on, and just talk watches with Jeff. When away (especially during COVID), Joyce went out of her way to track down a watch for me from a brand they do not even carry. Communication was great every step of the way. I could not be happier with their service, and will be a customer for life! Buy confidently at Bixlers!

Re
Review №47

Jeff Yoder at Bixler’s was fantastic! He made me feel 200% comfortable entrusting him with remaking my engagement ring!

Da
Review №48

Wonderful experience!!!Thank you Michele you did an excellent job finding the perfect ring!

ry
Review №49

My grandfather bought his engagement ring in 1936 My dad bought his engagement ring in 1976 I just bought my engagement ring in 2020. 3 generations of satisfied Bixlers customers

An
Review №50

Outstanding service and selection always!!

Li
Review №51

We had an absolutely fantastic experience going to Bixler’s! Arlynne was warm, fun to talk with, and so knowledgeable about various metals, proper sizing, different shapes, etc. My fiancé and I both left feeling confident and excited with our purchases. Highly recommend!

Ru
Review №52

Great people and gorgeous peices. A truly superior jeweler. Five star service indeed!

Re
Review №53

My fiancé and I visited Bixlers a few weeks ago to search for his wedding band. Michelle helped us and was so kind, personable, and knowledgable! She went above and beyond to give us all the info possible, without us feeling pressured. We ended up going a different direction for his band (found the exact one he wanted online.. hes picky) but still wanted to write about our positive experience. If we need anything in the future well be sure to go back to Bixlers!

Vi
Review №54

Love Bixlers friendly staff and great prices

Ja
Review №55

The best I’ve ever experienced!

An
Review №56

Great customer service. Very beautiful place.

Ma
Review №57

Had an appraisal scheduled necessary for insurance and was instructed to come early to drop of some very large pieces of jewelry. Arrived at 10:30am (as I am a surgeon and had urgent patients scheduled at 11am). Their website states they open at 10am. I had planned to pick it up later in the day and also purchase a 2 thousand dollar piece that evening from them for my husband. I should note I am a woman of color and had a mask and surgeons cap on. A Caucasian man came to the door and refused to just allow me to even drop off the pieces. He was exceedingly rude. I could not help but wonder had I been White would he just have taken the jewelry from me at the door and cared more about customer service. I will NOT be coming back. Awful service during a time where I am sure they are financially struggling. As a person of color I would not support this business.

Li
Review №58

I took my engagement ring (from 31 years ago) to have a broken prong fixed. They replaced all 4 prongs really quickly and very reasonably priced. They also replaced 3 watch batteries for me quickly! Its great having them at The Shops at 3900 Hamilton!

Ca
Review №59

I absolutely loved my experience here! With an expensive purchase, such as an engagement ring, I wanted to make sure I could trust the Jewelry Store who would receive my money. After visiting many Jewelers near and far, Bixler’s by far made me feel the most comfortable! Joyce helped me with every single question I had. She was patient enough, allowing me to find the perfect diamond! Never once did I feel pressured and I appreciated that. I will say I am beyond happy with my purchase and have never doubted if I could get a better diamond or better price anywhere else! I cannot wait to go back and shop for wedding bands. Thank you Bixler’s, and Joyce, for caring. I felt like a person and not just another customer walking though the door!

R
Review №60

Beautiful selection of jewelry! Warm, nicely decorated, clean store! Very friendly and helpful staff! Jeff is knowledgeable and great to work with! I ordered customized Christmas earrings and they were perfect! I had jewelry appraised and rings cleaned. I was very happy with everything! Highly recommend Bixlers and Jeff!

Ka
Review №61

I love bixlers

R.
Review №62

Extremely positive experience dealing with Bixlers!I purchased a relatively hard to find, special order watch from them.I was given updates along the way with my orders progress and was promptly called when it was in and ready for pickup.Once at the store I was more then pleased with the service I received.I will certainly be giving Bixlers more of my business going into the future.

Su
Review №63

I had a string of pearls that I wanted made into a bracelet. Jeff was very patient and guided me through the process. I picked the bracelet up yesterday and it is absolutely gorgeous! The price was very reasonable as well. I highly recommend Bixlers.

Ch
Review №64

My father has gone to Bixlers for as long as I can remember. It was the natural choice for me when I began the engagement ring shopping. I met with Tom Wiggins who has personally worked with my dad for years. After just the first meeting I understood why. The store is very impressive and has a huge selection of fine jewelry which can be overwhelming upon arriving for the first time. Within a few minutes of speaking with Tom I felt very comfortable about the entire process. He is easy going, not pushy whatsoever and takes the time to listen so you are getting the best possible product. For me, having a feeling of trust and comfort was of the utmost importance, as ring shopping can be a daunting task. Tom and Holly helped me through the entire process with genuine professionalism and personal care. I recommend Bixlers to anyone from a novice to a seasoned jewelry buyer if they are looking for a place they can feel comfortable, have their questions answered and be treated like they are the top priority. Cant thank you guys enough.....and she said yes!

Je
Review №65

Its a good place to go. I went there for an engagement ring and they were very helpful. I mostly dealt with Arlynne. She was very nice and helped a lot with figuring everything out.

Ka
Review №66

Very good service,

Tr
Review №67

Michele helped me build a custom ring and it turned out amazing! She was very helpful and communicative during the entire process. I highly recommend her!

Ch
Review №68

Highly recommend! I worked with Arlynne when picking out a ring and she was the absolute best. A huge help in the process and the nicest person. When you are going in to shop you should definitely ask for her!

Cr
Review №69

I had a wonderful experience at Bixlers looking for the perfect engagement ring for my girlfriend. I had an old family setting from Bixlers from two generations ago and wanted to find the perfect diamond to go with it. With the help of Joyce at Bixlers, I was able to craft the most stunning ring and propose to my girlfriend. She loves the ring, and we will be back to look for wedding bands.Definitely recommend shopping here for any special occasion.

Da
Review №70

My husband & I went in looking to have a custom ring made. We had a 45 minute drive that was well worth it. Staff was extremely friendly, helpful, knowledgeable and professional. The store itself is very inviting. I picked up my ring today & couldn’t be happier! It is beautiful! My husband is hard to impress & he is extremely impressed with their craftsmanship. We also had the privilege of meeting one of the Bixlers. We will definitely be back & will recommend Bixlers to everyone.

Za
Review №71

After looking at two other local jewelers, I went to Bixlers and wound up purchasing an engagement ring. With the help of Tom, I was educated on what I was purchasing and knew I could trust his expertise. He helped me stay in the budget I wanted and even suggested adding an engraving inside the ring, which my now fiancé adores! I greatly enjoyed my experience, and I will absolutely return.

Ka
Review №72

Excellent!

ju
Review №73

Purchased my first DY piece from them. My SA Joyce is very patience and helpful. I will definitely shop with them again.

Ma
Review №74

My son just needed his watch adjusted and the watch jeweler on staff was wonderfully helpful and the entire staff was a treat to interact with. They did a great job of setting up a potential future customer.

Dy
Review №75

Fantastic service. I received a watch fitting from Jeff. The service was customer oriented and I highly recommend this place to anyone looking for a top tier jeweler!!

Mo
Review №76

Love, love, love this store. Friendly staff, trustworthy and will do everything possible to accommodate your needs.

Ch
Review №77

I was just on the phone with this place and the lady that picked up she was just rude and I just asked a question and she answered so rudely and thats just disrespectful and she didnt have any manners

Ma
Review №78

Michelle Is fantastic and helped us pick a wonderful engagement ring. She will be my jewelry sales expert for life.

Ia
Review №79

Tom W. made the engagement ring shopping experience one to remember.

Ke
Review №80

I recently purchased an engagement ring from Bixlers Jewelers with the help of Lauren Smith. Lauren was very helpful in walking me through the process and making sure that I was looking at every little detail. I was able to find a beautiful ring and even make some slight changes to personalize it. I thought this process would be long and difficult however with the help of Lauren it was quite easy. I was able to get a beautiful ring that my fiancé has received nothing but compliments on! Thank you Lauren and Bixlers!

Co
Review №81

Outstanding service and friendly staff!

Kr
Review №82

I went in to get a watch battery changed. The woman I spoke to told me bluntly, We wont do that. When I asked why, she first said she didnt know, then just said,We dont want to mess with it. The whole experience felt unprofessional, and the woman did not seem to care about my business at all.

To
Review №83

Excellent customer service!

Al
Review №84

Theres a awesome place definitely

Au
Review №85

Went in looking for a set of pearls knowing nothing, walked out with a beautiful strand and a wonderful friend. Jeff knows his stuff and is not afraid to educate his customers. I would go back again for sure.

Information
91 Photos
85 Comments
4.6 Rating
  • Address:3900 Hamilton Blvd, Allentown, PA 18103, United States
  • Site:http://www.bixlers1785.com/
  • Phone:+1 610-821-8641
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jewelry appraiser
  • Jewelry designer
  • Jeweler
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:11am–6pm
  • Tuesday:11am–6pm
  • Wednesday:11am–6pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:12–4pm
  • Sunday:10am–7pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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