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South Bay Jewelry
26705 Aliso Creek Rd Suite D, Aliso Viejo, CA 92656, United States
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Ye
Review №1

I took my wifes engagement ring to be repaired and upgraded her wedding band. South Bay did a great job! Brian is extremely personable, friendly and customer focused. Truly enjoyed my experience and my wife couldnt be happier. I would use their services again without hesitation.

Te
Review №2

As a longtime customer of South Bay jewelry I can attest to their quality, professionalism and customer service. They have serviced both my wife’s and my watches, and lovingly restored my father’s watch collection after he passed. Gina worked tirelessly to locate a replacement module for my Dad’s rare Accutron and completely transformed his Rolex into a virtually brand-new watch. Brian is a knowledgeable trader and appraiser. Thanks to South Bay Jewelry!

Da
Review №3

My wife and I ventured into South Bay Jewelry inquiring on jewelry repair and cleaning, as her existing wedding ring required both. Brian and Anthony were extremely helpful and conducted both the desired repair and cleaning free of charge as a courtesy, despite us having never been clients. Both Anthony and Brian were great; super personable and knowledgeable. They presented a no pressure environment and made my wife and I feel comfortable. Having typically gone to LA for our jewelry needs it’s great to have found a quality local jewelry. Based off our initial interaction we recommend checking them out.

Pe
Review №4

I have been a client of South Bay Jewelry for at least 10 years. I took my 30 year old wedding ring in to have it reworked because I wasn’t happy with it. I just picked it up and I absolutely love it. It’s perfect and exactly how it was presented in the 3D rendition that Brian had created for me. I also had my antique watch repaired and another ring sized. I highly recommend South Bay to anyone looking for quality and the most up to date technology. Great prices and customer service is the best. Brian you made my day today. Thank you 🙏

Li
Review №5

I brought a vintage family ring in for a stone replacement. When I received my ring back it sparkled like never before. They had secured all the other diamonds and cleaned the ring for me. It looked brand new, I highly recommend them. South Bay Jewelers did a wonderful job.-After sometime, I somehow managed to loose another stone as it is very delicate (I’m not the best with rings). One of the prongs needed to be fixed. They were so kind to replace it for me for free. I will be a life long customer. There customer service is amazing. Thank you so much!!-Lindsay

ma
Review №6

I am new to SoCal. Walked in to have 3 watches get new batteries and a new band for one watch. As it did take time to get that done, they were incredible for communication. Very pleasant and keeping me alert to what was going on. They all of a sudden had a very busy week, which is wonderful. I didnt mind waiting because of their kindness.

Sh
Review №7

Went in to get my ring resized on a time crunch! Y’all were so helpful and fast!! It fits perfectly now!! So glad I trusted y’all with one of my most treasured pieces!

da
Review №8

South Bay Jewelry is Top Notch! Ive been going there for years! Their service, attention to detail and selection is incredible! Thank you SCJ! Satisfied Customer! Darryl Gebo

Jo
Review №9

Brian is the man. He is professional, personable and extremely knowledgeable. He took my grandmothers wedding ring and completely restructured it to the exact design I was looking for. Couldnt be more happy with the end result. Brian truly cares to seek what you are looking for and does his best to make sure you leave happy and at a very reasonable price. He even had a few watches of mine fixed for free. Rest of staff is helpful as well, highly recommend this place.

Sa
Review №10

I had a wonder experience selling my jewelry at South Bay Jewelry! Family oriented and straight forward! They offered me a more than fair price for my diamonds. I had just gone to a to another jewelry store which offered me way less d for my items. I know they were worth more and continued to shop Aaron’s. I’m very glad I found them! They have beautiful jewelry and I will certainly do more business with them! Thank you!

Re
Review №11

These guys are a scam. The photos do not represent the actual colour and quality of the stones. The customer service is very poor as they do not respond to request for additional information although they initially will say they will provide more details and info but don’t and leave you with photoshopped or otherwise touched up photos. They also give the stones fake names like fancy to make it sound like it’s superior quality! I would stay away or negotiate very hard (like 90% off sticker price) to buy at value so as not to get scammed by these folks.

Al
Review №12

I came here to get my girlfriends necklace repaired . After speaking to Anthony we quickly came to the conclusion that it needed a new chain altogether . Not only did they match the same size of the previous chain they kept her old chain and charm as a keep sake for her which added to the surprise best boyfriend act of kindness . Best customer service and attention to detail. Will certainly be back.

Ke
Review №13

I stopped at South Bay Jewelers today in AV for a watch repair. They provided me with fast, courteous and reasonable service. They even did me a favor and completed the repair the same day, even though they were busy. 5 Star Jewelers!

Ge
Review №14

Brian Carpenter and South Bay Jewelry knocked it out of the park for me. I had an antique heirloom that was tough to sell and really needed a special buyer to appreciate its value.Brian located that person quickly ( in the middle of a global pandemic!!) and completed the transaction.Happy ending all around.Thank Brian and I look forward to seeing you soon.

Ri
Review №15

Very nice and helpful people. Good quality!

Sh
Review №16

Great service and a good price. Thank you, Anthony.

No
Review №17

Brian and his team are truly amazing and will bend over backwards to meet his customers needs. I have been going to Brian since he first was a partner with the old owner. Brian always treated me and my wife with respect and made sure every detail and follow up was immaculate. His use of technology is second to none and for us this meant including both symbolism in the ring setting (an anchor) and infusion of even our birth stones on the inside of the ring. Since moving his shop across the parking lot and taking over as owner, his shop has gotten even better at customer care. One of my wife’s favorite rings started to bare some flaws and when I brought it to Brian at South Bay, he decided to redo the whole thing at virtually zero cost. It’s so refreshing to know that I have a truly professional jeweler who will quote me prices with maximum integrity and always keep my budget in mind. I have recommended South Bay Jewelry to many friends/family and will continue to get all my routine cleanings and future endeavors done with Brian and his team. Thank you guys!

Ta
Review №18

Some very memorable and happy moments involve diamonds 💎 and South Bay Jewelry. 🥰 We have been a client of South Bay for 14 years now and for every special occasion my Husband gifts me with a treasure from Brian. He is professional, personable and he knows his craft better than anyone in the biz. He always surprises us with the perfect gift, my engagement ring and wedding band, my New watch band for a watch we bought from him in the beginning and recently he designed and crafted a custom engagement ring 💍 for our friends. Brian always makes us feel like we are his best clients, if you’re needing a repair or a new bobble he treats everyone the same. The experience and the quality of their work at a reasonable price makes us a customer for life. ❤️

Je
Review №19

Every worker I talked to was extremely nice and very accommodating! I didn’t purchase any jewelry, but got my ring fixed from the jeweler and it looked beautiful upon return! They quoted me about a day to get it fixed, however the jeweler went home sick early and I had to wait an extra day, which is no inconvenience at all, and they still gave me a very nice discount. I will definitely be back. Thank you so much!!

Er
Review №20

Love this place! Super nice and welcoming. They resized my friends ring from a size 9 to a 5 for cheap and it looks amazing! They also fixed my ring that had lost an opal. They found an opal for me and gave me a discounted rate on it. My ring looks beautiful and I’m very happy with their service! Definitely will go back (:

Iv
Review №21

Wonderful experience shopping at South Bay Jewelry! They have a very tasteful collection of pieces to choose from and I found exactly what I was looking for. Brian was really helpful and considerate of my budget and not pushy at all. He genuinely cares about his customers and I’m sure I will be back again. Thanks for the extra touches preparing the gift. It will make all the difference. I recommend stopping in and saying hello and browsing through the store even if you don’t have any pressing needs. Everyone is very friendly.

Lu
Review №22

Absolutely appreciate this place! I was looking for a Jewelry place that could help me fix a sentimental necklace that I got in Italy since the chain had broken from my puppy accidentally. The folks over there were so sweet and took care of it with in a week and were able to keep the chain in tack and all the original pieces. so happy with the final results, and definitely will be back.

Cr
Review №23

Good, friendly service. Fixed my watch quickly and for a great price.

MS
Review №24

This place was recommended to me by my friend. I had broken prongs on my wedding ring that needed to be replaced as my diamond solitaire fell out. They gave me wonderful service. Had the ring fixed within 1 day and made it look much better than before by lowering the setting. They know what theyre doing. Beautiful work. Id highly recommend this place to anyone.

So
Review №25

Brian is amazing! I had a custom look I was going for and they nailed it. The ring is stunning and their prices are great. I live close to the Jewelry district in Downtown LA and drove here because of their great reviews and I was not disappointed. I can’t stop looking at it and it’s not even for me. I’d highly recommend these guys for all your jewelry needs, you won’t be disappointed!

An
Review №26

All I have to say about Brian and his team is WOW! My fiance & I came in last February and were curious how much it would cost to remove an inscription and add in a new one onto a family heirloom ring and then we were curious to inquire about rings comparable to something we had found at Costco. Brian graciously showed us around the store and said that he could make something similar to the Costco ring, but better, for the same price. We werent ready to start on either ring, but once June came around we were so excited to come back and see Brian again. From the second we walked in for both of our rings, Brian always remembered us and made us feel as special as the first time we came in. He spent the time with us to really make sure we got what we both wanted, even designing my ring from scratch and letting us see it as it continued on throughout the production process. My fiances ring was finished first and South Bay did a GREAT job modernizing it and upgrading it to what it is now. Its like a brand new ring, its perfect, the inscription was just the way I had imagined it and my fiance is thrilled with it. Yesterday, we got to pick up my ring. It is so beautiful and it is bigger than I could ever have imagined it to be with our budget and I was speechless when I saw it. I never ever imagined that something that perfect would ever belong to me- it is truly a treasure that I am going to cherish for the rest of my life. Thank you so much Brian and everyone at South Bay Jewelry, my fiance & I are going to be customers of yours for life.

JD
Review №27

Really stand up place, ran by stand up guys. Very helpful, courteous and accommodating, they care for their customers and for the products they provide. I would recommend to anyone.

Ch
Review №28

Amazing customer service by Brian! He’s awesome and knows what he’s doing. So happy with my new engagement ring setting! Thank you!

Ja
Review №29

Great Jewelry shop. Very nice people working there - Im not sure who they are, but the 2 Gentleman helping customers are very nice, assertive, friendly & they definitely know their stuff.I also like that they lock their doors, even during business hours. They buzz you in when you get to their door... Just an extra security option that, I think makes people feel more comfortable.I like their selection too. It isnt the largest selection Ive seen but the choices they have for you are certainly top quality.Id recommend this place for sure.

Ja
Review №30

My experience with South Bay Jewelry was amazing! I walked in for the first time not knowing what to look for or what I wanted to get my Girlfriend for her Engagement ring. Then Brian helped me out and we ended up making her a custom ring which she loved, within the price range I was looking for! Every time I’ve went in there I never felt pressured and the environment was relaxed. They helped me out more than they could know. If I could give this place more than 5 stars I would! Highly recommend to go there!

Ch
Review №31

My 86-year-old dad received a very nice watch as a gift from my brother. The pin holding the band in place had come out. We tried to find one as a replacement and were referred to South Bay Jewelry for the repair. The store was very clean. The owner was finishing business with another customer but we were greeted immediately as we entered.After a short wait, during which time the other customer and the owner interacted warmly with each other, I explained what my dad was looking for. We handed over the watch and bands. We waited about a minute and a half and then the watch was handed back...COMPLETELY FIXED!Not only did the fix work for my dad, the owner was kind and generous and made both my dad and me feel comfortable and very well taken care of. He was thorough, kind and VERY considerate of our time, my dad’s limitations and our needs.I would HIGHLY recommend South Bay Jewelry for their beautiful jewelry but especially for their fabulous customer service!

Ka
Review №32

For the past 7 years I have been a customer of South Bay Jewelry. Their service and workmanship is excellent! I recently had two repairs done & the work was flawless!! Ring and necklace looked brand new! They are also the perfect choice for any gift item for your special person! And, they can source stones - or whatever your needs! I highly recommend South Bay Jewelry!

Jo
Review №33

I met Brian of South Bay Jewelry while I was searching for the perfect diamond engagement ring. Although I had read up on the topic of diamond buying and had an idea of what my girlfriend (now fiancee) wanted I didnt realize how much I had left to learn until I met Brian. He was super helpful at guiding me towards the right diamond and custom designed the ring so we could get exactly what my fiancee wanted. His service was great and he was quick and responsive through the whole process. Ultimately he helped me pick a phenomenal diamond at a great price and the ring is spectacular. Literally everyone who sees the ring is floored by how beautiful it is and my fiance loves it! The only problem is that other married women keep getting jealous. But thats a problem Im willing to live with.

Tr
Review №34

South Bay Jewelry is not an ordinary jewelry store. Yes, they have all the items you would expect but the personalized attention you get is off the charts. I took a few old pieces I had and asked them for ideas to make something new from the old. They are creative and get to know your personal style AND they aren’t afraid to work in a budget to give you a beautiful piece of jewelry. I highly recommend them!!!

L
Review №35

They repaired my very sentimental family ring and did a wonderful job. The price was very fair and the work was excellent. Highly recommended!

Ho
Review №36

Brian and his wife are amazing! Their passion and love definitely shine through while helping me. I would highly recommend anyone looking for an honest jeweler to come check them out, you wont be disappointed. Thank you for making my shopping experience pleasant and stress-free.

Er
Review №37

Brian and the team at South Bay Jewelry are amazing! Not only do they have a broad selection of beautiful pieces in the store, they will also work with you to create something unique and perfect made especially for you. I have several pieces that I wear daily - and LOVE! The customer service is impeccable, they are honest and they are locally-owned and operated. If you’re in the market for jewelry, no matter the price point, I highly recommend South Bay Jewelry.

Tr
Review №38

If you’re looking for top notch jewelry or even to customize a jewelry piece you had in mind you will be in good hands here. Brian and the rest of his staff are very attentive, helpful and knowledgeable. The store is beautiful and has some great pieces to browse around. When I told Brian specifically what I was needing he asked the right questions, lead me in the right direction and helped create just what I was looking for. Thanks South Bay Jewelry!

Co
Review №39

Brian and Gina worked with me to turn all the stones I had in my jewelry box into a stunning, modern ring. But only after they kindly explored my lifestyle and personality. What a breath of fresh air compared to other places. I will always go back to them - they know their business & have a stellar reputation.

ma
Review №40

Very personable, warm and welcoming store. I took an old vintage white gold and diamond ring in to have it sized. The job came out perfect. The ring fits perfectly and it looks brand new. It’s clean and sparkles as if I had just purchased it brand new and as if it had never been worn. Beautiful job, I couldn’t be happier and I’ve already received so many compliments on the ring. Thank you South Bay Jewelry.

Vi
Review №41

Absolutely love South Bay jewelry! Got both my engagement ring and wedding band designed by Bryan 4 years ago and still absolutely love it! Bryan and his team provide the best customer service! If you want a custom, great quality jewelry piece and a place that cares about you look no further! Can’t recommend this place enough!

Li
Review №42

Excellent customer service! My wedding set looks like new after 28 years. Thank you Brian!

FR
Review №43

This was my first experience to have themreplace -2- watch pins, replace a few missingstones, and clean my watch.I also asked them to clean a long Silver chain with a hanging silver and small round gem stones in the pendant.The jeweller did not remember to clean my pendant, yet did a great job cleaning the chain. I asked to speak to the owner Brian. He offered to polish the silver pendant with a special jewelry cloth which worked well.We engaged in communication with each other about ourselves & when he heard my story, he took great care of me & offered a very kind deed to my person that I took to heart. I will always recall his goodness & kindness as a gentleman first, & give him my future business and loyalty as his client.Thanks so much Brian.Respectfully,FRANI DOCTOROW

Jo
Review №44

I’ve wanted to canvass for a jeweler since a diamond fell off my wedding ring. My first stop was South Bay Jewelry. I came in with my husband and the first one who greeted us was Brian, the owner. He introduced himself and was very amicable. I showed him my ring with one less diamond. Four were still intact, barely. He showed us all the flaws that have come upon my wedding ring of 29 years. He explained in detail what my wedding band needed to get it back to its former state. I can attest that when I picked up my ring, it truly was like new and actually better than it was 29 years ago.Thank you Brian for the great work and I will definitely come back and recommend you to my family and friends..Josephine

Ch
Review №45

New to the area and needed to resize my aquamarine ring and gold plate 2 rings. Meet Brian upon walking in and was put at ease with his knowledge of the stone n what needs to be done to size up my ring. I appreciate that he took the initiative to use laser instead of heat to cut the ring so not to affect the stone. I am very happy with the end result and the service I received. Will definitely go back to South Bay Jewelry for all my jewelry needs! A bonus, Brian cleaned the jewelry I was wearing and made them look brand new!

Ta
Review №46

The staff there was so kind, both when dropping my precious piece off as well as when I picked it up! I will definitely go back for all of my Jewelery needs!I am adding to my review as I brought another jewelry item in the store for them to repair, and they were so kind they remembered me and it was just a small fix so they did it free of charge! They are good people small business love it!

ja
Review №47

Well we cant say enough about this jewelry store. We had the best experience buying my engagement and wedding bands from Brian. We bought a diamond and then custom designed the set. It took 5 business days and came out better than I imagined.Then Brian and my boyfriend concocted a story about my ring not being finished in order to suprise me with an engagement proposal.Brian thank you for your professionalism, your stunning work, for going along with my crazy fiance and making my engagement so memorable. You have earned a customer for life!

er
Review №48

Brian and Anthony were awesome! I had a few things that I needed done with my jewelry and they took care of everything so fast and beautifully! They were also incredibly friendly and knowledgeable. I will definitely come back with all of my jewelry needs!Thanks Guys!!

Da
Review №49

I had purchased two rings under the previous owner. One of the rings needed repair and the other was made of tungsten and we out grew the ring. South Bay Jewelry did not hesitate. They repaired my ring at no cost and replaced the tungsten ring with a new size and only changed for the shipping. The customer service was wonderful.

Em
Review №50

Tried out South Bay to fix a necklace initially where another place was trying to gauge me. They were fast, reasonable and communicative. Since then I have had them fix several pieces of jewelry. I trust them and won’t go anywhere else.

jo
Review №51

Thank you Brian for the no-charge repair to my clock. Thats what I call service... especially as Im a first-time customer!

ka
Review №52

I was unsure of what to do with a diamond necklace my mother had left to me. The necklace was old and the diamonds were starting to get loose. Celso suggested that I put the diamonds in a halo around my solitaire wedding ring. It turned out So beautiful. He was super trustworthy and knowledgeable. I would highly recommend Celso and South Bay Jewelry!

Me
Review №53

Brian was super helpful! I purchased a watch on Poshmark that had needed a new battery and for links to be adjusted, as I have tiny wrists! He and his team helped size my watch correctly and gave me a new battery. His price point is amazing and his customer service is fantastic. I would recommend for anyone to come here for their watch/jewelry needs. I will definitely be coming back soon.

Mi
Review №54

Brian the owner took the time to diagnose a challenging jewelry dilemma. He had his staff fix my stainless steel piece without taking advantage of my lack of knowledge or options. I recommend South Bay Jewelry without hesitation. Mention that Michael from Bliss sent you when you go in :)

De
Review №55

I bought a wedding ring and both wedding bands here. Excellent service and prices. Highly recommended.

Br
Review №56

Brian and Anthony are awesome. My wife wanted a unique ring and earrings from ideas she saw on Pinterest. Brian was easily able to recreate and improve the design so it’s functional and still looks stunning, AND he gave me a better rate than everyone else that I’ve talked to. This place is the best.

ja
Review №57

Absolutely love this place! Brian and the team are honest, reliable, friendly and offer great deals and service. We have been coming here for years! I’m in love with the way my wedding ring came out that Brian designed. Can’t wait to purchase more pieces!

Hi
Review №58

What can I say, I went in with a picture of what I think I wanted in a ring for my future fiancee and Brian turned out pure brilliance! I literally sat there while he designed the ring and when I received it; I was absolutely blown away, and so was my fiancee. Thanks Brian for making miracles happen, wouldnt trust anyone else with such an important piece.

Mi
Review №59

Brian was so helpful throughout the entire process! I went in to South Bay with my girlfriend to look for engagement rings, expecting it to be “just another jewelry store.” However, Brian immediately helped us figure out a ring style that could be obtained by our smaller budget. After a few more visits of complete professionality, care, and kindness, we were able to find a ring that suited our best interests. Brian was able to custom design the style, creating an absolutely stunning ring that fit within our budget. If you’re looking for a store with professional and personable workers that truly care about their customers, South Bay Jewelry is the place for you.

Ta
Review №60

I made an appointment with Gina, to have some estate jewelry appraised. I would recommend this jewelry store for many reasons. This was an emotional situation for me. Gina, was so compassionate, has 30+years experience, and appraised items all within a short period of time. She exceeded my expectations! I am grateful for her expert knowledge and opinion. I truly appreciate her help in making an emotional experience, a lot easier for me. The entire staff was helpful, professional, and friendly. They have a very nice selection of jewelry, and they can customize anything you want! Thank You, Gina!

Je
Review №61

Hello everybody. My wife and I have been going to South Bay Jewelers for several years now. You have recommended family and friends because they are very helpful nice courteous and professional. I highly recommend them. The staff is wonderful and you can find beautiful things there.

Hu
Review №62

Had a great experience here getting a ring for my fiancé. Bryan helped design it and gave great recommendations. Took everything I wanted and created a stunning ring. I would definitely go back for future needs. Thank you!

Tr
Review №63

Absolutely amazing service. They resized my grandmother’s wedding ring and added to the shank so I could wear it. So happy.Thank you

Wh
Review №64

Had a ring resized here! It looks great! Would highly recommend. No pressure from workers. So much better than a chain store.

Je
Review №65

The staff is friendly and helpful, and they were able to resize my rings in just one day. They look gorgeous, and they fit perfectly now. I would definitely recommend them to everyone.

Al
Review №66

I took my diamond ring and wedding band in to get the prongs checked and the ring polished. I less than 24 hours I had my ring back, looking brand new! Great service, very friendly owner who is very accommodating, and a beautiful selection of jewelry! I’ll definitely being going back!

Pa
Review №67

Wow... I got ahold of Brian at South Bay Jewelry, I explained what I was looking for. He was able to explain in detail how he would create a duplicate of what I needed. I am totally impressed with his ability. Brian was very welcoming and very professional. I will with out a doubt be going back to South Bay Jewelry to work with Brian on my future purchases . I also highly recommend others to go work with Brian as well, you wont be disappointed.

Gi
Review №68

Very pleasant experience! Brian is very professional and friendly. I bought with me some jewelry and wanted to know their value and both rings with Diamond were about half karat weight and if I was not in the rush of giving them up, both can go up to around 1000 but I really need the money and Brian offered me a good deal with free cleaning of my wedding band. Wish I had account with BOA since they charged me $8 fee for cashing the check but all in all, it was great experience and I highly recommend you check this place out!

Ka
Review №69

I have been a client of South Bay Jewelry for almost 15 years. Whether a purchase or designing a unique piece, they are stellar in creativity, quality and price! Loyalty works both ways and it’s refreshing to find a business that is loyal to their clients. I highly recommend South Bay Jewelry

Ed
Review №70

South Bay Jewelry has been my favorite source for purchasing of unique high end jewelry, repair and service.Locally owned and operated.Awesome knowledgeable staff.

Pa
Review №71

Great customer service! I loved it from my first walking in to the moment i got my watched back! Repair was faster than they anticipated and great pricing too! Highly recommended

St
Review №72

Excellent service and exceptional craftsmanship and artistry! Brian is so gifted in jewelry design. Attention to detail & tailored customer service make it a treasure to the Aliso Viejo community, not to mention Southern California! Beautiful jewelry store!

J.
Review №73

I flew out to Aliso Viejo from Phoenix, AZ to officiate a wedding ceremony and needed my jewelry cleaned at the last minute. I was on my way to perform the wedding ceremony and South Bay Jewelry was so gracious to clean my jewelry upon request. This was a life saver and I was looking my best during the ceremony! Thanks to South Bay Jewelry!Gratefully,Minister J.

Ca
Review №74

Brian and Natalie are exceptional humans as well as jewelers. Brian recently worked with me to reset my wedding ring and it exceeded my expectations. I would recommend them to anyone and everyone!So thrilled!!!

Ka
Review №75

Recently I became engaged!! I was so stunned by how beautiful the ring was and came to find out that my fiancé bought it at South Bay Jewelry. I was able to go into the store with him to have the ring custom sized. During this experience I was greeted by the owner Brian and he was so nice and accommodating. Of course I wanted my ring back ASAP since I couldn’t stand the thought of being without it and he made sure I didn’t have to wait long. The process took about a day and it was perfect. For our wedding bands, my fiancé and I are having them custom made with diamonds passed down through his family and I am so excited to have this done through Brian and his team. I highly recommend their services and buying jewelry through them as they make you feel at home and very comfortable during such a personal experience.

Sc
Review №76

Very friendly and knowledgeable sales team. Treated me with professionalism and care. Wonderful communication during the buying process. Would highly recommend.

Ke
Review №77

Brian and the team here are awesome. They are friendly, knowledgeable and are very fair in terms of pricing. Inventory is top notch and I will certainly purchase here again!!

Te
Review №78

Brought my ring in as the main stone was very loose and at risk of being lost. When I came back in, the ring was like new. I was very pleased with the quality of work done. Highly recommend South Bay Jewelers for their quality workmanship and wonderful customer service!

Em
Review №79

This is my new jeweler! The customer service is impeccable. Brian and his staff go out of the way to make you feel comfortable and happy with your decision. Highly recommend!

Ka
Review №80

Brian has great taste in jewelry, and is very attentive to his clients. His designs are beautiful, stylish, and individualized. He’s helped me update and upgrade pieces that I already owned. Love the layout of the shop.

Re
Review №81

Brian is awesome!!! I came in just to take a look but found what I was looking for in 5 minutes. They have huge selection of rings and Brian answered all my questions. Worked up my order and was in & out in less than 10 minutes! I called the next day because I was concerned about the sizing so Brian suggested I come in to pick up a few ring sizes to take home. Unbelievable service!!! I came in but when I got the rings home they were too big. We walked in got the correct size and got the right work order in. I can’t wait for it to come in! If you’re in the market for jewelry come to South Bay! They will take care of you.

He
Review №82

Friendly and professional staff. Brian was very helpful in assessing my needs. He went over everything in detail. He was honest, fair, courteous and patient. Great experience! I will be coming back for sure!

Ca
Review №83

Brian and his staff are wonderful. Fair prices and great workmanship. A positive experience all the way around.

Mi
Review №84

South Bay Jewelery is AMAZING!! They are so friendly and knowledgeable. Brian will help you find or create exactly what you want. I won’t be going anywhere else to purchase my jewels from now on!

St
Review №85

I called to find out they had exactly what I was looking for. Extremely friendly in a beautiful location.

St
Review №86

I absolutely love this place. I just became engaged and my ring could not be more perfect. My fiancé told me that Brian worked with him through the design and every little part leading up to the proposal. Everybody is so nice and accommodating and you can tell that they truly care about each person that comes in. Do yourself a favor and use South Bay Jewelery!

Ja
Review №87

Brian was great at helping us find the engagement band to match the diamond we wanted. Very knowledgeable, can answer any question you have about all types of jewelry!

Mr
Review №88

I have been going to Brian and Gina for years. The shop is family owned and operated and they take pride in their work. Cant get that type service from workers at the mall. I will never forget the hours Brian had to listen to Grandpas fishing stories as he redesigned a ring using Grandmas original wedding setting.They are also known for giving back to the community.

Ti
Review №89

Brian is terrific. Nice guy; good businessman; ample and nicely presented inventories; fair prices.It is nice to see a small retailer in business in this day and age.Drop by.

Ti
Review №90

Bryan is awesome! Great customer service, fantastic quality. Designs great custom jewelry that won’t disappoint. Definitely check this place out.

Ja
Review №91

Had a very special ring resized here. Support was fast and efficient. I’m very happy with South Bay and use them for all my jewelry needs.

Ja
Review №92

Brian and the South Bay Jewelry team do fantastic work. Their attention to detail, designs, and customer service are excellent. You are in good hands with South Bay!

Ro
Review №93

What a great business experience!I bought my wife’s engagement ring set, customized over 1 year ago and the quality of the ring over exceeded my expectations! Great price, quality, store owners and staff.

La
Review №94

I found Brian by trial and error looking up local jewlers in the area and felt supported and cared about from the start. Brian helped my fiancé and I design the engagement ring setting I had in mind and did a phenomenal job. After our positive experience with him we also went through South Bay Jewlers for our wedding bands which are phenomenal. Brian was able to bring both of our ideas into creation with custom made rings. He has a talent to understand the customer, their lifestyle and desire, and make jewelry to fit. We highly recommend the team at South Bay!

Je
Review №95

Came in for help with a Valentines gift. Brian was great. He helped me find an item based on my budget and description of my wife’s style. The whole experience was first class.

Ri
Review №96

Brian does an outstanding job of working with you to craft exactly what you are looking for and more. Excellent service and great prices made for an outstanding purchase experience.

Za
Review №97

Not like any other jewelry store I have been to. They are very personable, professional, and reasonable. I would recommend South Bay Jewelry to anyone and everyone.

Ci
Review №98

South Bay Jewelry great! I bought my finances wedding band from them and they were very knowledgeable, friendly, honest and professional. I will definitely go back for any future jewelry purchases.

Da
Review №99

The owner Brian, was so kind and helpful. I would trust him with any jewelry purchase I would ever make!!!Great customer service. Beautiful jewelry.Thank you, Brian

Lu
Review №100

I cannot thank Brian and his team enough for the excellent work they put into creating the ring I used to propose to my fiancée. Not only did Brian sit down with me to design the ring from scratch (he has a ton of experience with drafting and design), he was able to incorporate diamonds that have sentimental value within my fiancée’s family into the design.Brian was extremely considerate, patient, and professional at every step of the way - especially with all of my nerves and wanting everything to be perfect. His customer service is unmatched and he has remembered details about conversations we had years ago. The ring is absolutely incredible and we could not be happier.Our phenomenal experiences with Brian and everyone at South Bay Jewelry has made us lifetime customers and would definitely recommend them to anyone.Thank you Brian!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:26705 Aliso Creek Rd Suite D, Aliso Viejo, CA 92656, United States
  • Site:http://www.southbayjewelryoc.com/
  • Phone:+1 949-643-1777
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
  • Watch repair service
  • Watch store
  • Wholesale jeweler
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • Watch Zone26895 Aliso Creek Rd Ste C, Aliso Viejo, CA 92656, United States