The lady I spoke to was really patient and helpfulShe gave me clarity as to all the questions I had

Always a pleasure to work with Geek Squad team in Algonquin. Appointments are recommended...but you might get lucky theyre not busy. My work is always finished earlier than quoted. Mind at ease feeling.

Removed virus guickly. I aways use the Geek Squad.

They did an amazing job fixing battery in sons laptop and helping me find the battery too online. Wouldnt go anywhere else but here.

Great service, appointment on time no wait. Professional knowledgeable friendly service. All issues with my computer and iPad were resolved . I also learned a few new things.

So i bought a sony str-dh770 reciever back in november 2017. Only had it 3 months and it went into protection mode randomly a few nights ago and woudnt come out of it. I did all the steps and to no luck it was still broken. I had a 4yr warranty and the manufacturers warranty still on it. So i went into best buy to talk to geek squad and i talked to andy the guest service specialist and he was very understanding and helpful. He had bob who was a manager assist him and they exchanged my defective unit for a brand new one and transferred my warranty without issue. Overall 5 star service im very happy with the outcome.

Went in looking for a repair for my laptop and totally disregarded my concerns and didnt even look at my computer. very rude.

Excellent Service and repair time