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Venus Nails
508 S Van Dorn St f, Alexandria, VA 22304, United States
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Venus Nails

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Kr
Review №1

Hands down, the best customer service and nail technicians in the area. Such a great experience. I absolutely love this place! This is my official pedicure place now.

My
Review №2

I had a nice for my nails and she did an amazing job. Awesome service, I look forward to being a regular client of this places from now on!

Em
Review №3

We got in right away and the treatment was excellent--my nails look awesome and I was so pampered! Its busy because its a great place with fair prices. Enjoy the experience! Wonderful!!

Hi
Review №4

This place was great! The staff is super friendly and I noticed that each one tried to interact with their client, it was refreshing to see. Definitely going back.

Ka
Review №5

My tech & the rest of the staff here are the absolute best. Her attention to detail is unparalleled. Service was great. -- thank you so much to team!!

Al
Review №6

Inside theyve done a beautiful job and it feels very upscale. You can tell the staff care about a good experience and customer satisfaction. Im so lucky I decided to try this place.

Iv
Review №7

My tech was very friendly!! Definitely will be coming back and getting my nails here! I love them so much!! This place is awesome. Great customer service and work!! You wont regret it.

Ke
Review №8

This place is a mani/pedicure dream come true. They look amazing now. This will be my 3rd visit. This is a beautiful salon. It is very clean and everyone is very nice.

Io
Review №9

They have tons of colors and lots of chairs to accommodate but we made an appointment and had no wait at all. COVID wise. It was sanitary and safe. Definitely recommend, definitely going back. Thank you!

Ma
Review №10

I went to go see Mindy today and wow! She did my eyelashes and they’re sooo cute!! I was late almost close to closing but she waited for me and was very friendly and ready to assist me with a very friendly greet! Great customer service and she did a great job! 😍😍😍

Be
Review №11

So excited I found this gem! Great spot! When I arrived everyone was so friendly! Great mani/pedi and great prices. Clean and friendly staff.

Li
Review №12

This place is SO SO AMAZING!! She always goes the extra mile to make sure that each of her clients feel as if theyre at home! Everything are so warm and caring! If you are looking for a new place this is the place!!

We
Review №13

My Sister and I are out and about for the day and decided to get are nails down and what a great choose this was .. loved everything from start to finish.

Mi
Review №14

Wow Im so amazed by the service I received today! My nails came out exactly how I wanted. If you need a new nail place, come to this place. You wont be let down.

Br
Review №15

Mindy isVery friendly, welcoming and enjoyable.I appreciate my experience.

Ma
Review №16

I have been to this place twice and it will be my last time going after my overwhelming experience the second time I went there. The first time I went to get a refill done, Amy was very kind and she did a wonderful job doing my nails! The second time I went there, a man did my refills and started acting very rude when I was trying to be honest about correcting a mistake he did on my nail. Also, he didn’t wear gloves while doing my nails. He started raising his voice and started talking in his language in a very upset manner as the customers saw and heard him raise his voice. It was very awkward and embarrassing, I will never get my nails done there again. Very unprofessional of him, please go somewhere else to get your nails done.

Li
Review №17

They did an excellent job on my pedicure and manicure. I will definitely be coming back to this location. Everyone was very friendly and service was fast too!

Be
Review №18

They did an amazing job on my nails! And that says a lot because I am very picky. Shaping and application is amazing & didnt feel rushed! Well done!!

Me
Review №19

I have been coming to Queens nails for over 3 years. I thoroughly enjoy the communication, professional service, and  attention to detail provided by Cindi for my manicure and pedicure treatments. She provides her clients a pleasant, positive and high-quality experience.  I highly  recommend her and Andy at your next visit to Queens Nails.

St
Review №20

I have been going to Andy for almost 3 years now. His artwork is amazing! He has always been professional and I never feel like he is rushing to get the the job done. All of the employees are friendly when I go in. I highly recommend going to Queen Nails.

Mi
Review №21

I had an awesome experience here! I got my eyelash extensions last long By Mindy and they look awesome. I definitely will be going back for more of their services!

Ke
Review №22

Super nice and kind people. Went and got a pedicure and gel manicure. I left around 8:15 pm. My gel manicure started chipping. I went back less than 12 hours layers to have them fixed. Picked another nude color, but they looked super unprofessional and started chipping again. My regular pedicure stuck for about day. Gel manicures did not stick at all, which makes me think it was bad quality Polish or too much time spent under the UV light. I left a generous tip Bc they were super kind, but Cindy still seemed to mess everything up.

Ka
Review №23

I came to this nail shop randomly and love the customer service from day one. I got a gel set manicure and pedicure loved the experience. Great place to come treat yourself!

El
Review №24

They are busy so you must make an appointment but they are very much worth any wait time! I do SNS and gel nails. They are the best and can do special requests too!

Ag
Review №25

She made time to ensure I was 100% happy with my nails. I got the color changing gel polish, which is super fun and I highly recommend!

Ci
Review №26

Ive always found everything to be clean and hygienic, and their covid-19 precautions are enforced well too. I highly recommend this place if you want to have a relaxing mani/pedi experience!

Em
Review №27

Andy and his team are amazing. Very professional and accommodating. Thanks for everything you all do. Go now and ask for Andy. Say Chika sent you.

Sh
Review №28

Excellent customer service and they do very good nail service 👍

Mi
Review №29

Andy is the BEST!!! I always get compliments on my nails. I will not go to anyone else.

Al
Review №30

Just went today and they were so friendly and did great work! Will definitely be going again!

Ed
Review №31

Ask for Andy if you go to this place. He is so good with nail design and very professional.

An
Review №32

This place is the best at nails ,Designs !!! Free hand arts, uses quality products OPI ,SNS, etc.... quality is our model!!! Thank you to the team at Queen Nails!!ps. My aunt alway said “baby cheap people always complain “” lolz.....Be Happy!!!

An
Review №33

Love this nails & my feet looks nice

HI
Review №34

I did my eyelashes extensions with Andi , I’m not sure if I spelled his name right.for the first time .he didn’t even ask me what size I need or anything, he was about to start with out asking anything. And I stopped him and explained to him what I wanted which is a natural medium . It was very painful he did not doing it right. He poked my eyelashes a couple times and I told him it’s so painful. After all he said his done . It was not full at all and He used a very short eyelashes ,I asked him again, I was asking a medium why is to short? He kept saying this is medium, and But I always use a medium I know what it’s looks like medium.And charging me for medium.I don’t like it at all. My eyes hurts so bad even after 5 hours. I really want to take it out but I can’t. Very bad experience.

Ya
Review №35

My nails is very beautiful like a diamond and rose, the sweet lady did exactly what i rlly need. And she did it very perfect and amazing job. It’s was so relaxing and lovely, and i really enjoyed it I will go there again.Thank u so much for everything from yesterday. So much love from Denmark❤️🇩🇰

Ya
Review №36

Nail is perfect and the lady did exactly what I need.It’s relaxing and feeling so lovelyI want to come there againThank you so much from Denmark 🇩🇰 ❤️

Gi
Review №37

Never been before this, a friend referred me actually. I enjoyed my experience. I was greeted upon entrance. Clean and quiet atmosphere. Lily worked on my nails, and she was great, very friendly, helpful. I will go to her more often!! Nice ladies! Prices arent bad either. Will go to again!! 😊

Te
Review №38

They have some great ladies there that are patient and considerate and cater to your needs I love this place I always go there and my favorite person there is Anna and it is no longer call Venus Nails it is now called Queens Nails

Br
Review №39

Dont go here! They tried to over charge me for using a debit card. Then tried to demand where I go to the atm. The old lady broke my nail too! Horrible! Zero stars!

ra
Review №40

The only good person there is Lele she is the best for lashes and brows.

Ra
Review №41

I have been going to this shop for the past 8 or 9 years; and oh how I miss the previous owner. The current owner Lily has been there for several years at this point. With her taking over came some major and much needed improvements. New chairs, work stations, and a host of other changes. Now for the bad part... They do not sanitize the pedicure stations. Im not exactly sure how they clean their towels but they are hard and wrinkled before they even get used. Hand-washed maybe?? Her customer relations, work ethic, and customer service skills leave much to be desired. I find myself going to other nail shops for services at this point or doing it myself at home because of the poor customer interactions and lack of cleanliness. She has one of the nastiest attitudes I have ever dealt with in my life. I only continued to come because I really enjoy my pedicures that Ann does for me.Now for my most recent experience.....I went in today to get my eyebrows done and a pedicure with my aunt. I was informed that my technician was on vacation. Because Im so particular about my pedicures I opted to only get my eyebrows waxed. After going back and forth and being pestered about not wanting to get my pedicure done by someone else I sat and waited patiently for 45 minutes for Lily to finish doing a gel manicure. Meanwhile another customer came in and also stated she wanted her eyebrows done. After Lily was done with the gel manicure, she took the customer that came in after me to the back. I called out to her twice and was ignored. So I got up and walked to the back and asked why she took another customer in front of me. She stated, and I quote You told me no, so I told you no! So pretty much she refused to do my eyebrows because I didnt want someone else to do my pedicure. She let me sit there for almost an hour, only to ignore me and tell me she would not provide me any services. This is not the first time Ive experienced her rudeness but it is certainly the last. I refuse to spend any more of my money in this place and recommend that no one else does either!!!!

Ke
Review №42

ATTEND AT YOUR OWN RISK. I let Ming fix ONE NAIL and she not only tried to rush through it but she SLICED the inside of my finger with the nail buffer. I literally bled in the nail salon and walked out! THIS PLACE IS TERRIBLE!! AVOID AT ALL COST!!

Sh
Review №43

Worst customer service ever!!! got my nails done two days ago and one broke. went back to see if they can fix it and they wanted to charge me. They refused to fix it for free. wanted to charge me 4$ to fix. Although 4$ is not alot but I shouldnt had to pay to fix a nail that broke when I got them done 2 days ago!!!! And I paid 40$ when I got them done. They try to milk you for every penny!

Vi
Review №44

I always go here and they always give me reasonable prices and wonderful service and i always love how they do my nails and how they pamper me. very clean and cozy atmosphere i know the technicians personally i recommend this to anyone who gets their nails done a lot or even once in a while😊❤️ venus nails..best way to go

Je
Review №45

Best place coming here again great customer service did my nails and toes and eyebrows felt like royalty Lilly was great

Pa
Review №46

Great customer service and my appointment convinently went quick. Lily is a great person with cusfomers. 😊

mo
Review №47

Andy did the new chemical free gel manicure (no heat lamp needed). He was very skilled and took his time. Worth the $55.

Ne
Review №48

She is the best .for 6years now I have been coming here.She hasnt change.great job and customers services Epic.

Ke
Review №49

Great nails and eyelashes...opens early for us Roosters...

Pa
Review №50

They are very good they have nice service I love this place I’ll be coming back

Pa
Review №51

Walked in and the owner Lee Lee did my nails and eyebrows loved it Im making it my new salon from now on love the place and people

Ta
Review №52

Loved how kevin did my nails ... i have finally found my faithfull nail tech 👏🏽👏🏽👏🏽

Ja
Review №53

My first time there and I felt at home. This is my place ...so peaceful and relaxing

Ja
Review №54

Well its very comfortable in there and they do a good job on your nails whether acrylic nails or not.

Ro
Review №55

I had my hair, nails, makeup, they most unsanitary conditions!! Used combs, not sanitized, nail where done nice but used unsanitez.. used nail files.. make up done used/ old ..makeup.. completely a health hazard!!

Do
Review №56

I just had Lily hang up on me because I was there on 5/23 to get my lashes done and as of 5/25 I had lost abt 10 to 14 pieces and u called her to let her know what had happened and she told me if I could come right away, ( as we spoke) shell do it for free but if I come any other day, shell charge me and I told her I live almost an hour away and was on my way to work as we spoke so I could only make it there on Saturday cos Im a nurse and work long shifts, which she objected to. I was trying to explain it to her that its ok if shell only replace the ones Ive lost as of today and charge me for whatever I loose afterwards but she started raising her voice saying shell charge if I come anyway after today and wouldnt listen to what I had to say and hung up the phone. I tried several times to call back but no one would answer the phone.This wasnt my first time there because the person that does my hair lives close to her so I always do my lashes when I go to that area. I will tell my stylist to not recommend this place to anyone else since their customer service is extremely poor... would have given a Zero star is that option was available. Im so done with them.

li
Review №57

Worst nail experience ever. Rude. Make up prices as they go even though there are signs. they do not follow. Did not clean as they went dust all over. Did not wash hands. Sloppy paint job.

Ju
Review №58

So room because I only went into check out the colors and the salon. Basically told if I wasntgetting service goodbye. Attempted is full and I like to have the colors and would be back. They didnt care. Told him I wouldnt be back they still didnt care

Kr
Review №59

The nail tech who did my nails did not understand any english which made my experience horrible!! She asked me did i have gel nails bc i was getting a fill in and i told her no just gel polish. She did my toes and asked did I want some kinda regular pedicure for $25 or something else for $35.. I said just a regular pedicure. I had her do my toe design twice and still do not like the so called flower she scribbled on my toe.. once done she states i owe her $85 !! $85 for wat !! She charged me for gel acrylic instead of regular when I told her i did not have nor want gel just gel polish!! And it was a fill in with 1 repair and NO designs and it took her FOREVER to give me this undatisfatory service!! Never again!! Nobody in that shop was pleasant either.. You got my money this one time but never again!!

Sa
Review №60

Best nail salon I been to and great customer service.

Ab
Review №61

Got my nails done here and they started falling out a week later.. I went back and they wanted me to pay to fix my nails.... That is ridiculous and the owner was soo rude to me.... Do not go here it will be better to spend your money elsewhere... Horrible service and owner......

Sh
Review №62

Started off as a good experience. Then a week later one of my nails fell off, and so I called to see if they could repair it and take in consideration that its only been a week. They told me they normally charge 5 dollars per a nail and in so many words they wouldnt take (that its only been a week) into consideration. The first and last time I will go back!

Ma
Review №63

BEST NAILS EVER AND SERVICE VERY REASONABLE PRICE

De
Review №64

It was ok in a rough... the other nail shop was a long wait and they were right down from 1st choice

Ch
Review №65

Good service. Limited nail color selection.

Ta
Review №66

Not the best place. But is affordable.

Sa
Review №67

Worst place ever. Owner is rude and disrespectful

Gi
Review №68

First and last time here the staff is loud and rude I asked for French mani they used a cream color white and said thats the only white they have . Other staff sitting in here sleep smh never again .

Jy
Review №69

One of the worst place to go fix your nail 👹 liquid gel nail Break within five days and I spend $91 for that :((( One day I walk in around noon ask if you can do the liquid gel for me and their lady was a standing which she is the owner of the shop say yes my Neil was fine and she make me to do the whole set again I said OK go ahead and do it and after that then she say oh Im gonna charge you extra another $10 for your cuticle manicure and then $10 for gel polish I spent $91 and within four days my Neil get crack and broke it I went back and I ask her to fix it The owner of the shop she was so rude and she said OK come back with an hour because she have another 2 people complain before me when I back after hour she make me to sit down and putting glue on my finger and then she said oh if you dont want to pay more $12 Im not gonna fix it and I was sitting and waiting waiting and she didnt fix my nail I have to pay another $12 ?? Its ripped off I never go again horrible place to go

To
Review №70

Venus nails spa is one place l will not recommend to anyone last year , one of the staff cut into my big toe nails l was bleeding for a while and she promised me it was going to be fine, she then applied some sort of white solution to the cut , now 2 weeks later l did not think anything of it all a sudden my big toes began to change color and swollen so big that l could not put on shoes or even work, l ended up at the doctors of for special treatment , the brutal pain lasted for months and still have a deformity on my toe , Venus a dirty spa , all they care about is your money.

Ja
Review №71

Customer service horrible its lily her way or no way...i wanted her to do my eyebrows but wanted someone else to do so she told me no and i left....she is really rude.

Ti
Review №72

I went for first time had horrible exprrience the lady did my nails very rude and asked me to pay first she wants to see if I can give her tip or not . also a dirty place never never back again.

Br
Review №73

If I could give a zero, i would.

Information
17 Photos
73 Comments
3.3 Rating
  • Address:508 S Van Dorn St f, Alexandria, VA 22304, United States
  • Phone:+1 703-751-8082
Categories
  • Nail salon
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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