PARKING NOT INCLUDED IN COST OF ROOM.Get ready to pay $22/day for parking.I do not recall being told when I was providing my details for my car at check-in that there was a $22/day fee. I assumed the sign posted outside the garage was for non-hotel guests taking advantage of public transport.While I am at it, the bed was uncomfortably firm. There was no turnover service during my stay, although that might be normal in these modern days.I regret this hotel choice completely. 100%

I’ve stayed here before on different months and years. The walls are truly paper thin.This morning28Sept2021, I was either next door, above me, or across the hall, at 2:40a.m. someone who had bad nasal or allergy problems; for over 2 hours I heard them clearing their throat. The room was fine and my sleep was good as per usual. Some upgrades and clean. Fridge and microwave. Parking is w/a room key card. There is a gas station, CVS, ABC liquor store, Aldi’s, and 7Eleven across the road from the hotel.

The blanket on the bed was dirty, looks like it was from previous guest. It had food/grease stains on it. Then this place charges $11 for parking…dumbs down for that. The bed is soft and comfy though! Just expected better from a Marriott!

Brian Walsh the manager for the hotel is excellent. He is top notch and it reflects in the way the hotel is kept and maintained. Thank you for great service Brian. I will definitely be coming back. Russ

Did say here any nights but they had a good deal on parking for our trip. They will drive you to and from the airport but just make sure of the hours. Website said there hours, but the motel has a different set of hours. I hope they fix this problem

Okay but not great. Reasonable comfortable room that was musty. Parking is $11/night in covered garage. Nice breakfast kiosk.

Horrible!! The pool was closed and they did and I have no microwave in the room, The front desk attendant can use a little more training. So basically what I Paid for was to two beds And a small TV for 116 A night. I wish I could give it zero stars.

I booked this place because of its proximity to the airport and its free airport shuttle service. When I got to the hotel and requested a 5:00 shuttle, I was informed that the shuttle service did not operate that early. It does not state that the shuttle operates limited hours on any of the third party booking sites: Booking.com, hotels.com, etc. When I complained to Marriot about this misinformation on all of these sites, they first - told me theyd get back to me - and didnt, then told me that the hotel said the issue had been resolved (obviously, it wasnt), then emailed me to ask which sites I had seen this misinformation on (apparently, upon being notified there was misinformation regarding their hotel on third party booking sites, they still couldnt be bothered to look it up themselves), and finally told me it wasnt their problem.It all began with what I thought was a simpleidyske by Martiot, that I should be reimbursed for, but it ended with me discover (a) they just dont care (b) they have the worst customer care department ever!

Attendants were very nice. Bathrooms were not up to Marriotts standards. Floors definitely needed to be clean.Otherwise, the hotel lobby us neat and clean.

Shuttle driver in morning to airport was not available as advertised. However. hotel covered by calling a taxi which worked out. Shuttle driver on return from airport was very good. Overall, a good sleep. park and fly experience.

Change to accessible room handled very promptly with aid from staff. (Bed too high and tub seemed slippery) Accessible bathroom well equipped.

The room has a very strong overpowering odor which lasted days. I initially thought it was the cleaning products as the hallway smelled the same way, thats why I didnt asked for another room thinking all the rooms may smell the same way but no, the next day the same odor that was in the hallway cleared up but the same overpowering smelly odor was still in the room. Also no one told us when we first checked in that if we needed our room clean we have to request it otherwise your room wont get cleaned including no new sheets or towels. The room itself was ok, just a basic size room with burgundy and peach colored walls. The tub is too small and narrow. No walk in shower. There is a small fridge, microwave, iron, iron board and blow dryer in the room. Tv is a 65 sitting on top of the desk. Theres a desk with chair, but if youre needing room on the desk it may not be enough room on the desk due to the large tv sitting on it. Theres small sofa and a basic coffee table. Gave a two star because the staff was friendly but not informative and the room. Hope this review helps.

This is the WORST hotel I’ve ever stayed at. They charged my card with TWO holds for my multiple days stay. They have old TVs that they set to where you cannot hook up anything with an HDMI card to play video games or stream with a Roku. The ceiling is in poor condition. The room walls do not look appealing. They charge $33 A DAY to park in their parking garage. They have you come down to get anything you request to your room instead of bringing it up. I do not recommend anyone staying here. It’s overpriced for poor customer service and accommodations.

This place was indeed perfect. Thank you.

Okay place. Parking is 22$.• First walking in there was a bum sleeping in the chairs next to the pool. Getting into my room it smelt weird and I tired going to the market place later that night and there was a sign saying the front desk associate would be gone for 20 mins ... over priced place for a place that could do better

Positive: The location Negative: I paid for my husbands room from another state, which I always do. The lady at the counter would not let him use my card because she said it wasn¿t in his name, mind you he has my PIN number. He didn¿t stay. So I was gypped out of my money.

Positive: None Negative: No clean , waited a long time , parking lot

Clean room, easy access to everything, staff very friendly, bed felt like my own bed did not want to get out of it but I had to go back home...will be back soon🥰.

Positive: I selected this hotel because it was near Maryland. Negative: The parking is not free. They charge $22 for the parking. Most of the surrounding hotels have free parking. Because of that I will not recommend and will never go back to this hotel.

Positive: location/convenience Negative: Have not restored Bistro/Breakfast area. Charging for parking

This overnight stay, booked at the last minute as we were en route from Boston to Savannah, was just OK. It was a clean room and that is all I can say. The elevators were out of service (fire department was there when we arrived), they couldn’t find our reservation (even though it was confirmed on my phone), and the shower head sprang a leak forcing a stream of water towards the bathroom ceiling, putting a hole in the ceiling and spraying the walls etc. the staff was professional and friendly and dealt with the situation as best they could. I am a Bonvoy member and opt to stay at a Marriott Property when I travel. That said, this hotel needs a full update.

DO NOT PARK AND FLY!!!!!! Airport pickup is a joke. I called 45 minutes ago and they said they’d get there in about 20 minutes. They’re STILL not here. I’ve called a couple times and apparently it’s “traffic” that’s taken this shuttle almost an hour to get here. The same traffic that’s not even showing up on Google maps right now.

Positive: The location and the price were great

Positive: Location and price Negative: No extra pillows and linens for sofa bed, had to go downstairs to get some. Staff was very nice and helpful.

Positive: Easy location. Nice rooms with plenty of space. Negative: A little loud with traffic and nearby hospital.

Staff was friendly and helpful. The property is what one would expect from a courtyard.

Worst hotel experience of my life!! booked ahead get there and no wifi or TV... room smelled had to kill flies then the heating wasnt well very cold night my and the put up a struggle to not compensate me for the inconveniences,no costumer service skills at all well not for a black man like myself

Not recommend. They charge for parking, the bed was really uncomfortable

The staff was awesome allowed me to park Temporary while visiting my grandpa.....how sweet 🤩 thank u for your hospitality

Courtyard by Marriott is a very nice hotel. The room is comfortable and spacious. The bed was clean, soft, and very relaxing. The amenities are nice and the staff was kind, helpful and courteous. The hotel has a few bus drivers that are able to transport you to the airport or shopping, etc. My drivers name was Chris and he was a perfect gentleman. Over all, I give this hotel a 9.5. Im taking off .5% because the toilets are extremely short. More so for a child and not tall enough for an average adults height.

The stay was lovely. While I have allergies and was definitely triggered on my visit. I learn that stay in the highest floor offers the best ventilation. The staff was gracious and helpful. The included breakfast is standard breakfast fare. The bistro offer reasonable selections as compared with restaurants in the area. I particularly enjoyed the room service. Overall clean quaint hotel right outside of DC great for a quick visit or longer stay. I also really appreciated the fridge and micro.

The breakfast should absolutely be complimentary. Its pretty far out from everything worth doing. That traffic is horrendous ANY TIME of the day. The pool is clean the gym is basic but it meets the mark. The staff including security is outstanding.The discount on parking was THE BEST thing!

Hotel has good access to Alexandria and DC. It has a shuttle to Reagan airport and to Pentagon City for shopping and Metro access. It has a restaurant and heated indoor pool and hot tub. It has covered parking. Price is reasonable. Staff is helpful and hotel is well maintained.

Totally enjoyed my stay and although again I had to pay for parking, this time it was affordable...

No complimentary services for breakfast, no unpaid parking, no service after 10

Good service

Had a great stay at Courtyard for the IdeaFit Conference in Alexandria. Location was across from Aldi, 7-11 and CVS. Customer service was great and my room was big and spacious. I took advantage of their pool and hot tub. I liked that the hot tub was big and roomy. I didn’t like the fact that I had to pay for the breakfast. The buffet breakfast that was offered was not worth the price. Other less expensive hotel include breakfast that have better choices. Despite the food I would highly recommend this hotel if you are in Alexandria. I plan on staying here again for my next business trip.

Positive: The amazing about the hotel is the staff they are so helpful and nice Negative: Just I have complain about the refrigerator it is not that cold

Positive: Close to everything Negative: Not clean

The location is good, the food is good but over priced. staff was not helpful, still getting charges that i don?t know what are for and it?s 3 days after i?ve checked out. I needed explanations and receipts for every charge as it was a work trip and it seemed like it was a hassle, and I needed it all to be charged to one certain card but yet they?re charging another card which i told them not too. you just have to be careful and watch everything. they didn?t want to explain anything and just wanted to get me out the door. it could be a little cleaner and nicer and up to date but the inconvenience of the staff makes me not want to come back.

Positive: Was not told about parking charge. Negative: was not told about parking charge.

The location is good, the food is good but over priced. staff was not helpful, still getting charges that i don’t know what are for and it’s 3 days after i’ve checked out. I needed explanations and receipts for every charge as it was a work trip and it seemed like it was a hassle, and I needed it all to be charged to one certain card but yet they’re charging another card which i told them not too. you just have to be careful and watch everything. they didn’t want to explain anything and just wanted to get me out the door. it could be a little cleaner and nicer and up to date but the inconvenience of the staff makes me not want to come back.

Fantastic experience. I walked in about 3am on 8/24 and the male staff member running that shift (I didnt catch his name) was incredibly kind to me. I was in a pickle, and he made accommodations for me when most places would have turned me away. The room was spotless, the A/C cooled the room down quickly, bed and pillows were super comfy, breakfast was tasty, checkout was a breeze. I would definitely stay again. Thanks!

Super friendly staff. Room was clean and really nice. Our flight was bumped up early and they let us check in with no issues. We will definitely stay here again.

Positive: I book for a king size bed And I ended up having a double bed

Positive: Rate Negative: Room was dated, also airport shuttle did not run past 8pm had to get transport on my own money. Defeated choosing a hotel with airport shuttle.

I was there for a conference and it social distanced very well. The hotel was very pleasant and attentive to the needs of the participants of the conference.

We have been traveling from NC and staying at this location for over a year. We ALWAYS receive the VERY BEST service from Chris. He is caring, dedicated, and very attentive. His smile greets us everytime we arrive during his shift. The front desk staff definitely makes the experience there worth talking about. I must also add our housekeeper did a good job as well.

Nice hotel. Clean and friendly staff. The only bad review I have is the carpet in the elevator. They smelled like they have not been cleaned in years.. Other then that, the hotel is great.

Phone didn’t work. No tv remote. Only two channels on to worked. Funky smell in the room.

Conveniently located, great views of downtown. Well kept parking garage located directly beside the hotel

Great place....

The location of the hotel was great. It was easy to get to and from the airport. There were many of local restaurants and shopping centers. The hotel was beautiful inside and that staff was friendly.

My stay at the Courtyard Alexandria Pentagon was an okay experience. Im a man who is fairly simple and easy to please. Im not picky, entitled or a neat freak. Im very quick to sweep things under the rug like most men. Having said that its a few things that just made me uneasy about my stay there. Upon entering the hotel I went to the front desk to check in and started to read the posted sign about the hold on the cards. At first no one was there and when the lady came from the back her demeanor was just so blah and unfriendly. Now I understand people have long days and get irritated at work but that shouldnt be the face Im greeted with when I walk into a places as a happy customer. I asked a few questions about the sign and she answered them to the best of her ability. She then looked at me and took a phone call as i stood at the desk ready to check-in. Then a guy (who was pretty casual) came out and assisted me. The check-in from there was smooth. On the way up to my room I stopped pass the table wit the cookies and infused water that looked so refreshing, especially after a long day at a conference. I grabbed a cup of water which was really good. Then I grabbed a cookie, bit into it, it was hard. Like cmon who messed up the cookies?! I went to my room which was on the 7th floor. When I opened the door it had the mildew, wet carpet smell. It wasnt crazy over powering but it was definitely present. One other issue I had was I called room service for extra glasses and it took 2 hours to receive them, after calling back an hour later to figure out where the glasses were. They did comp an Ice cream to make up for the long wait. Aside from the dry personality, the hard cookie, the mildew smell and the long wait, the rest of my experience was pretty good.The shower was great, the bed was very comfortable and the room was spacious with basic amenities. Room service cleaned excellent. The pool and Jacuzzi was great wish it was open until at least Mid-night. Had a fun bonding night with some adults from the hotel in the Jacuzzi then 10 Oclock came and no one was ready to get out. Just a few things from my point of view.

Excellent experience!!! Stayed here 3 times now, each time Im here the level of hospitality is magnificent. I love their rooms and breakfast.The building was well maintained, and they provided excellent service at check-in accommodating and friendly staff. I would highly recommend them.

The room is nice itself. The location was also convenient. Parking however was ridiculously expensive over $21 a day and was not informed at all. Only reason I found out was because I saw it on my credit card transaction was way more than parking in Washington DC itself.Also at late at night people were partying next door. They were playing loud music and just talking loud. The walls in between you can hear them loud and clear. We couldnt sleep all night because of it.I usually leave 5 star review but this place only deserves 3. I do not recommend this hotel and will not be coming back here.

Staying there for a couple of days and so far, we love it..very peaceful.

Enjoy staying here, close to family. Staff accommodating and friendly. They made sure the children from the tour bus were on a different floor and we had a quiet relaxing stay.

Weve been Bonvoy Members since 1996 and have stayed at many Marriott brand hotels including the Courtyard. The management at this hotel did not seem like Marriott management. We had a problem with the desk chair in room #921. It was shabby and the vinyl/leather covering was badly worn, coming off on your clothing when you sat on it. We reported it the first evening of our stay and the response from the manager on site was, Ill record it and let them know. I asked her if it would be replaced since we had to use it throughout our 9 day stay. We were told that the housekeepers would be asked to find a better chair. No chair was found and there was no followup from management. We asked again and were told that the hotel was going to be renovated and there were no extra chairs. We were offered a discount on our dinner at the Bistro which we declined. It was obvious that each of your managers could do nothing to solve our problem. On the fifth day we requested a change of rooms to Rm. 914. Chris the shuttle driver was great as well as the gentleman that drove us to the airport. There was not enough daily variety in the breakfast and the Bistro menu was limited, although the food at Bistro was excellent. The Bistro staff were great. The location of the hotel is excellent for visiting the local attractions. The cost of items in the hotel market was ridiculous. We were happy to have Aldis, 7-11 and CVS within walking distance. The airport shuttle and transportation stops in Shirlington and Pentagon City were excellent.

I’m currently staying here for the Marine Corp Marathon weekend and have honestly been blown away by how accommodating they are to runners for a hotel that is not at all affiliated with the event. There are complimentary shuttles to and from the race, pre-bagged breakfasts, a pasta special at their bistro, and a very generous late checkout option. Not to mention, the staff has been incredibly friendly at every turn.All I really needed was somewhere to crash the night before my race but I feel very well taken care of. Thank you for beyond exceeding my expectations!

I had a late night check in (past midnight) and the front desk guy was awesome. He was helpful and put me right into my room. The room was clean and tidy. The breakfast was delicious with good options. The airport shuttle was fast and the driver was very personable and funny. Would definitely stay again if Im in the area.

Only giving this a 3 because the rooms seem older and in need of updating and/or repairs. Otherwise, nice hotel. Good location. Staff was great. Would return

The room, the hotel, everything was to the Marriott standard. Love staying at Marriotts around the world. The staff person who checked me in was GREAT! Positive, effective, smiled and very pleasent to speak with. She was excellent! My checkout staff was the total opposite, rude, argumentative,and come to find out she is the front desk manager. Shock! Avoid dealing with her. Everyone else is exceptional, happy and over the top!

Front desk staff are very helpful, can’t say the same for the breakfast staff. The women (not the men for some reason) seem to careless and when you asked for any thing your treated like you were a bother. I believe the rooms were renovated in 2012, and it looks like it too. For a Marriott it’s just border line ok. Don’t expect because it’s near the Pentagon or our nations capital it’ll be anything upscale. Just being honest....

I stay at this hotel every month for several days on business. Its a well-maintained hotel, but the reason I keep coming back is because of the staff. Many have worked there for years, and have a great deal of pride in the hotel. Edna at the front desk is such a pro, and so kind and welcoming. She can smooth out anything that comes up. Manna in the cafe is the sweetest person, and really efficient; its nice to see her in the morning and get a big Hello! Welcome back! The food is good, made right in front of you in he open kitchen, with some healthy choices. I feel safe and happy here -- especially after a long day of work away from home.

Excellent service and it was located in areas we were there to visit for the weekend. We had a wonderful time visiting with my son, his girlfriend and daughter. We will visit again soon on our next visit to the DC area. The tomato soup and grilled cheese sandwich was excellent.

Amazing place, great views, great stay, great pool, great food. Overall great experience.

Excellent stay, clean, fast check-in and out.

Nice hotel with friendly service .Centrally located! Comfortable rooms. Good restaurant in the hotel. Spacious rooms with comfortable beds. Nice travel gym. Really nice indoor pool.

This hotel is very clean and comfortable. It is in walking distance to some resturants, a grocery store and convenient store (7Eleven). Nice staff and the shuttle to airport and nearby shoppes is a plus!

We were flying out of Ronald Reagan airport on Saturday morning early and decided to try to get to hotel and enjoy a little leisure time on Friday afternoon which we did. Enjoyed the exercise room and the pool, The restaurant doesnt open early so we went across street for dinner. Otherwise it was a great stay. Room was very comfortable and good size.

Hotel was good. Only was at hotel to sleep. Did not do anything else there. The $22 to park was unnecessary for where the hotel is located. Just a way to get more money out of you. I saved $125 a nite by shopping different sites. Marriot was high and trip advisor was the best.

It was ok

Enjoyed the long stay here while attending a professional training. Staff was amazing. Especially Renee... Go Ravens!

Key card didnt work properly. Took the card down, boom, resolved VERY quickly. Thought the parking fee per day was ridiculous. If there is going to be a charge, should be at least valet! Also enterance needs some updating. Lastly the rooms really needed to be updated, but still very comfortable. Overall, comfortable and would consider staying again.

Stayed at this property 6 r 7 yrs ago. Been very good & still. Excellent staff especially Eden, Baisa & Manna. Diamonte, the shuttle driver was awesome. Clean comfy, spacious room. Everything functioned just fine. Manna, is a sunshine at the AM Bistro. Great l location. Will always return back&recommend.

Stayed at this property 6 r 7 yrs ago. Been very good & still. Excellent staff especially Eden, Baisa & Manna. Diamonte, the shuttle driver was awesome. Clean comfy, spacious room. Everything functioned just fine. Manna, is a sunshine at the AM Bistro. Great l location. Will always return back&recommend.

Our stay began with quick and efficient check-in by the front desk. Room, as expected was found in great condition. Free breakfast with my family is a big plus along with the pool which my grandchildren appreciated. This was my second stay at this property and I will be back on my next trip to D.C.

Our stay began with quick and efficient check-in by the front desk. Room, as expected was found in great condition. Free breakfast with my family is a big plus along with the pool which my grandchildren appreciated. This was my second stay at this property and I will be back on my next trip to D.C.

Hotel was very nice and well kept! Loved being able to leave our car there while we flew out of town for 5 days.

We always stay the the Courtyard Alexandria Pentagon South when we visit Northern Virginia. We appreciate the welcoming and professional staff, as well as the quiet and comfortable rooms. Breakfast is great, and there is parking right next door.

Positive: The location,cleanliness,staff it was a good experience! Thanks

Very clean. Nice staff. Adequate breakfast. Good location. Couple blocks to whole foods or metro but not a lot to do around area within walking distance. Great value. One negative could be amount of noise if u are sensitive to that. Would stay here again!!!

Overall great experience. Staff was friendly and helpful. Very clean rooms and the beds were comfortable. Will stay here again when in town.

The hotel is clean and the staff is very helpful and nice. The lobby area is nicely decorated and offers a variety of amenities. Our room was fine overall. The bed was comfortable but the pillows were flat and filled with feathers. The bathroom is small and the tub puddled as we showered. We liked having a shuttle to take us to the convention for free. We wish there were more vegan options in the bistro.

Alright lets run this down a bit. The service here is top of the line, the people are nice. My gripe with this place is that 1.) Parking is not free and you gotta pay everyday you use it. 2.) The Continental breakfast was supposed to be free turns out its 13 bucks a plate... no thanks.. 3.) The rooms have these strange doors that connect to the room over, which is odd and when its not sound proof and you they put a family of like 8 loud girls who dont have a sense of the idea of the word uproar it annoys you beyond belief... Yea thats about it.

The staff at front desk was polite. House keeping horrible rooms half cleaned blankets dirty trash still be in rooms its sad

Very good 👍❤

Slightly below average stay, rooms were probably renovated about 5-7 years ago. My three biggest complaints were the room temperature, shower, and punctuality and friendliness of the staff.The rooms thermostat could not be set lower than 65 however I would be surprised if the room ever got below 75 degrees and the hallways were closer to 80. I woke up in a pool of my own sweat twice. Overall not very restful sleep.The shower had good water pressure, however the water didnt drain faster than the water coming in and I was standing in a pool of water after about five minutes. I dont know if its because the drain was clogging or because the drain couldnt keep up with the high water pressure?The staff was very professional, however I dont think I saw a smile from any of the staff members throughout my whole stay. I also used the hotels airport shuttle and it left 6 minutes late and the driver was audibly upset with the traffic, certainly not the most professional.Overall the location is suburban and fairly quiet and it wasnt a terrible stay, however Ill certainly pay the extra $30 to stay at a newer property in crystal city next time.

The room was clean and spacious, internet was fast and easy to access, and the breakfast buffet provided a nice range of options. There is a small gym with cardio equipment that is open 24/7, a pool, and a hot tub. We were able to print museum tickets and boarding passes. All staff members were extremely helpful and hospitable. The only downside is the location -- there are few restaurants nearby. However, the hotel offers a free shuttle to and from the Pentagon City Metro station.

Hotel is a long walk to the Mark Center but the walkways and sidewalks make it an easy walk. Not close to the metro but the shuttle to DCA was enjoyable. Beds I. The two double were low to the ground and not the most comfortable. Over all the hotel is decent

The hotel staff are completely unprofessional and take no ownership for issues. The young man at the front desk did not have an answer to any issue and the manager never ventured out of the office to correct any of the issues that arose. I requested the managers assistant several times, Brian Walsh never once came out of his office. Issues #1) We were placed in a room with several adjoining doors, when I asked for a more secure room, I was informed that there were none, but I persisted until I was moved. 2) The pool open an hour late and it lead to a very disappointed toddler. 3) The bathroom was dirty and the hall ways were hot and stinky.

Absolute Gem!!!! Nicely tucked off Seminary Road....it is centrally located within 20 minutes of the District of Columbia and Maryland attractions. Quiet, yet very accommodating its amenities you will not disappoint. When you are next searching for a hotel to stay in the DMV....make this your choice!

Not a bad hotel for the price. Definitely think the restaurants prices are a little overboard for the quality of food they put out. Over all there could be some upgrades in the rooms, but the bed was very comfortable.

NEVER use this hotel for airport parking. Shuttle runs just once an hour and it take upwards of 20 minutes to get to airport. Also, the shuttle runs to other places besides the airport and back which made the return trip 30 minutes long! Hotel also knew nothing about the use of their lot for airport parking, which made it super inconvenient when trying to get into garage without hotel key. Customer service here is definitely lacking! Please consider elsewhere if you looking for airport parking!

Room was clean, and the bathrooms were ADA compliant. It always seems like the handicap accessible rooms are slightly further away from the elevator, but maybe thats just coincidence. The air conditioning worked well, the room was aesthetically pleasing and quiet. All in all, a good nights sleep.

We liked this hotel very much. The room was clean and the bed and pillows were very comfortable. Lots of hot water in the shower with great water pressure! We would definitely stay here again!

Decent hotel, close to Alexandria and D.C. if you have a car. The hotel was well kept up and the staff were friendly. Had the package so the parking and breakfast was included. The breakfast was decent, that standard buffet breakfast. It was close to the interstate so there was noise from construction that was occurring. Overall would stay there again.

The room stunk so freaking bad! Like mold! I couldn’t even sleep it bothered me so bad but we were so exhausted for driving 12 hours on 2 hours of sleep. It’s really run down too.

Personnel at hotel could use some good training on how to talk and receive their guests. Forced smiles do not help when people are tired and are looking for something soothing. Just did not feel welcomed at this hotel. But the lifeguard was FANTASTIC. Only person in the entire place to actually smile and you felt like she meant it