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Computer & Cellular
2790 Beacon Hill Rd, Alexandria, VA 22306, United States
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Me
Review №1

I brought my phone in to have the screen reconnected. I was promptly provided with a diagnosis and a pickup date 2 days later. While fixing my screen, there was a software problem with the phone, which the mechanics addressed free of charge. Very reliable and professional. Saved me from buying a whole new phone for a manageable price.

Mi
Review №2

Cracked my work laptop screen, and Computer & Cellular had a replacement on-hand they were able to install the same day I brought it in. It was a Saturday and pretty busy, but the whole thing only took a couple hours from drop-off to pickup. The gentleman was careful to point out a couple minor scratches I wouldnt have otherwise noticed (but was discounted for!), on the replacement... Still in better shape than the original before I cracked it! Very honest business! Everything is working well. 👍

Br
Review №3

The best customer service Ive ever encountered. They are knowledgeable, helpful, and responsive.

Kh
Review №4

It is extremely wonderful place to get phones, laptops, desktops fixed with what professionalism, friendly, technically expertise and excellent service have been really consistently cordial. Speechless. Me myself, my wife and my children who are college/university students are very excited to have this store in this county.

Ga
Review №5

These guys are super helpful and absolute professionals. Handled my cracked cellphone in record time with a matching design from the old one. Cant say enough how good the customer service was here.

Ry
Review №6

Had my laptop repaired without incident, great communication regarding the issue and my device is working better than ever!

Ta
Review №7

I will remain neutral as I was not aware that I had a Galaxy S9+ to repair and only learned Id have to pay ~40% more than quoted via phone after driving to the location. Did not accept what was easily a bait and switch that could have been avoided had the experts instructed me via phone on how to tell them my model.

Es
Review №8

These guys were fast and great. They replaced my phone battery quickly and were super-professional. They have a great little business that helps people keep their electronics going instead of just tossing them out and buying another when they break. We already have too much electronic waste in the world, so its great to see a good business helping us fix our electronics. Great job guys

Ch
Review №9

I had screwed up a pin on my CPU and was unable to get the PC in building to boot. Malik found and, amazingly, fixed the problem in about an hour. Amazing work, and a nice guy, too.

Sh
Review №10

I took my daughters chrome book for repair here, the screen was cracked. I found this place using my neighborhood app, a couple people recommended it. I was skeptical at first because I saw there were some bad reviews however I took the laptop because they are really close to me and my daughter uses her chromebook for virtual school. I received the laptop back within a week, brand new screen working just as it did before! Im glad I didnt let a couple bad reviews deter me because these guys were professional, friendly and the price was fair also. I definitely recommend using them.

Da
Review №11

I have had these guys fix my broken cell phone screens in the past and they have always been great, but my experience with this company today was excellent! So I went in with a broken camera on my phone. The gentlemen told me it would be $65 and to give him an hour to fix it. I came back in 45 min, the phone was already done and they only charged me $45 for the fix! Now that’s what I call great service! Highly recommend using these guys for any computer or cell phone repairs you may have.

Ju
Review №12

It is wonderful store around Arlington county & Fairfax county to fix computers (desktop, laptops), cellphones & tablets etc. Its manager is very sincere, honest, friendly and technically professional person with outstanding customer sercices.

Ri
Review №13

These guys were phenomenal to work with. They addressed a problem with our sons computer for his remote classroom and then literally brought my own laptop back to life after being out of commission for over a year! Incredibly helpful, courteous and professional!

Mi
Review №14

This place was a life saver! I brought my computer in on a Wednesday at 10am after windows crashed and would not boot. Malik explained the different options available and the price for each. By the end of the same day, they had completely repaired everything, saving nearly all 900K files and reinstalling Windows 10. When I picked it up, the price was exactly what was quoted, and they even suggested a few additional components that were nearing the end of their useful life but without the hard sell. Very professional, excellent quality, I will definitely be going back.

Ao
Review №15

I strongly recommend this company. They are very professional and have a great customer service. The workers explain their procedures thoroughly before they proceed to work on your item(s).The price is very fairly. My experience at Computer& Cell is outstanding.

Sy
Review №16

Broke my iphone screen twice in one week, each time I came 30 min-1 hour before closing and they were able to fix my screen very fast (screen has no lag either which happens a lot after getting the screen replaced).I have an iphone7 and the price was $69 which in my opinion is a great price compared to other places. Even put on a free screen protector the second time I came in which was very nice of him.Will definitely recommend this place to friends.

CJ
Review №17

Service was fast and as expected. I brought in my iPad with a cracked screen and 2 hrs later it was fixed for much less than what Apple was charging. Thanks Malik! Highly recommend.

Ca
Review №18

I got my computer LCD screen fixed here. The employees were friendly, attentive, and knowledgeable. Despite the COVID-19 pandemic, they fixed my computer very fast. I am very pleased with my experience! We will definitely use them again!

Je
Review №19

I was so impressed with this company! Great service and fixed the issue quickly. Will definitely be back if I have any issues.

X.
Review №20

Took an iPhone 6 for an antenna replacement, and was told it would be about an hour and a half for the job, but also be advised sometimes the phone may be damaged beyond repair. I got a call 30 minutes later telling me the phone was finished. Great work, super nice guys, and quick turn around. My shop of choice moving forward.

St
Review №21

I’ll never come back to this place again why took my computer there the guy refused to look at it my security protection need to be updated, couple months later now I called em telling em my computer needs update security the guy on the phone being rude I’m taking my business somewhere else!!

Si
Review №22

Awesome, welcoming experience walking through the door, seems like a trusted neighborhood resource for all things computer and phone related! I hope the repair works out 🤞

Ke
Review №23

I had my iPhone checked out because the speaker was very faint and it was difficult to hear a caller. They checked, cleaned the speaker and it sounds great. All done in less than an hour. Everyone at the store was helpful and friendly. They made sure I knew what the potential charges could be and the lowest cost option solved my issue.

No
Review №24

I have recommended them many times, and my friends are always appreciative of the tip to go here.Very knowledgeable and trustworthy. Some techs can fix things they were taught to repair, and some techs know how it works well enough to repair anything. These folks can fix anything.

Lo
Review №25

Fast efficient and professional service. We have repaired at least 3 phone screens and a laptop charging port with them and would highly recommend!

Ch
Review №26

Ive been to this place at least 4 times over the last few years. Theyre our go-to for any issue we run into with our phones. Broken power port, cracked screen, unresponsive touch screen.... They have handled all our requests quickly and get the job done! Highly recommend

Sc
Review №27

Always great work

De
Review №28

Amazing fast service with an exceptionally friendly and insightful staff. Replaced the screen to my broken laptop in less than a week. Will surely return with other issues and highly recommend.

Sh
Review №29

I’ve brought several phones in to get new screens. They are very honest and stand by their work. I brought one back months later because of apparent light spots and they replaced it without question.

Go
Review №30

Computer & Cellular,Thank you for getting me back in touch with the world. It has been four days now and the fix you preformed on my S7 is holding strong. I will definitely be back if my 5yr old nephew decides to play Godzilla with my phone again.Warmest regards,Mr. G (Burke, VA)

Ni
Review №31

Quick, easy, great quality fix for mostly any electronic device with a screen! Will be taking my computer monitor for them to fix next

le
Review №32

Its not the most glamorous shop, but its like having your own IT department! The guys working there are friendly and extremely knowledgeable about everything from phones, Apple watches, IPads, computers. Ive seen customers of all ages and all levels of technical experience in the shop and they’re always very patient.They always take time to explain everything and how much it will cost. Prices are very very reasonable and they stand by their work.Thanks for all your help!!

SE
Review №33

These guys were very helpful and patient with questions regarding my laptop. I would highly recommend to anyone looking for assistance on computers or smartphones!

Br
Review №34

This very small business local to me and supported by me and many friends is outstanding with customer service, honesty, and very decent prices for services and products. Malik was extremely helpful today and as I am leaving his shop I felt the need to voice to text this review as I’m driving. I feel the need to update my review to another (much deserved) “5 star” with more accolades for the small local business. The pricing for products and services is beyond reasonable and it is cheaper than what you will find elsewhere and especially in corporate locations. Kudos to their professional and honest service!I will continue to recommend their business and serve us to everyone and for a long time to come, I am sure!UPDATE:They are simply the nicest and honest peeps! And, they just replaced my cracked glass screen protector for free! In and out in less than two minutes and now my fingers don’t stand a chance of getting cut!

Mi
Review №35

Super professional, explained how everything would work for a complete transfer from a phone that was essentially useless and couldnt be accessed. High quality work and completed in an efficient amount of time for a fantastic value! Highly recommend

Cl
Review №36

I highly recommend them! Mohammad was so helpful! He fixed my iPhone 7 screen in less than 45 minutes(there was no line). Best money I’ve ever spent.

Br
Review №37

I took my Samsung S8 + for repairs of the LCD screen and Malik took the time to explain the process to me. He was knowledgeable and professional. The price I payed was $60 less than the competition. I highly recommend this business.Brunilda Cofresi

Yv
Review №38

My screen broke on a Sunday at 3:30. I found this place online and brought it in at around 4. By 4:45 I had my phone back and looking brand new! Great service, reasonably priced. Highly recommended.

ti
Review №39

I bring in a computer they take 5 hours from 12 to 5 to update a computer i wait 2 weeks and still not ready horrible sometimes

Ry
Review №40

Good place, fair and good quality service. Prepare to wait a bit. Theyll tell you theyll do diagnostics in 24 hours and then call you, but itll take them a good few days. But, they do good work and have very fair prices.

Co
Review №41

Been here twice now for repairs. Very professional and fair. They are out to help the customer and fix what’s really needed not what they could tell you and charge more.

Ka
Review №42

Nice place for buying and repair cell laptop.

Mi
Review №43

Friendly and helpful staff. Needed some precision soldering done to finish my project. Even though it was something they dont usual do, they were able to do it for me. Finished in a very timely manner.

Jo
Review №44

Outstanding service and prices. Took two different phones in there on two different occasions. The first one required a battery replacement. The second one was a simple fix. Very excellent, convenient and fast.

Pa
Review №45

Great service and great quality work. I came here when my daughter shattered my screen and received immediate help and the screen was repaired in 40 minutes. They charged about half of what a larger store does with the exact same results. I recommend this for any computer or technology issues.

Ge
Review №46

I have had three interactions with this store to date. Each one has been a positive interaction. I have had outstanding customer service. The owner is true to his word on delivery time, pricing, and his stores capabilities of restoring your phone. He is fair, very reasonable, and willing to work with the customers schedule. Extremely happy with the service. 100% recommendation... their pricing is much less expensive vs other stores for same services and they repair your product very fast.

Da
Review №47

Outstanding same day service. I called and described my issue, they had a solution and a backup plan in place when I showed up. They had my problem fixed perfectly in under 2 hrs. Well done!

Mi
Review №48

These guys are very professional and efficient

Ka
Review №49

I was very pleased with the service they provided. I needed to replace 2 Samsung Galaxy S6&7 batteries. The rates were reasonable and it only took an hour or so while I went and grabbed a coffee. They also gave me a discount for my military service.

Th
Review №50

My experience at Computer and Cellular has been phenomenal. Malik and Ali are experts in their field, but most importantly, they are quick. I have stopped to get my IPhone 6 and IPhone 7 repaired at this store and have had nothing short of an excellent experience. I would recommend this store to my friends and family.

Re
Review №51

Fixed my cracked phone screen in about 30 minutes. Staff was also very nice!

Er
Review №52

Nice and helpful employees who did a super and fairly priced repair job on my Android phone!

Ax
Review №53

These guys know what theyre doing. Theyre great professionals and they dont screw you with the prices. Highly recommended. If youre in the vicinity and need tech help for your mobile or computer, these are the guys that will fix all your issues!

Pa
Review №54

Extremely good people. Very professional.

Wi
Review №55

I was extremely satisfied with my experience here. The guys working here are great, and its clear that they really know what theyre doing. They were able to fix my iPad at a fraction of what I would have been charged elsewhere. They were very clear about the pricing and procedure and kept me informed about the progress. Overall it was a great experience, I would highly recommend this place.

Ch
Review №56

Ive used this shop for screen replacement multiple times. Prices are reasonable and quality is good. The proprietor has a very professional and caring manner. Please patronize this excellent local business!

Cl
Review №57

I dropped my phone and cracked the LCD. Since I had never had a phone repaired before, I was a little skeptical, but now I am convinced! The service was fantastic, quick, and very reasonably priced. Am planning to go back to get my battery replaced since they are charging MUCH less than Apple for the service.

Ma
Review №58

When my laptop stopped working, I was very worried that it had crashed and that I would lose important files, especially photos. I saw Computer and Cellular on my way to work and decided to stop by and ask a few questions. The guy I spoke with seemed very knowledgeable and the prices were reasonable so I took my computer in the next day. They looked at it, turned it on and it starting working! I was thrilled. They could have told me there was something wrong with it and charged me to fix it and I would never have been the wiser. I appreciate what they did and if I ever have a real problem, I would definitely take my computer back to this business!

G
Review №59

A co-worker referred me to Computer and Cellular and I will refer my friends/family/coworkers. Excellent top of the line quality Work! I am extremely satisfied with the final repairs and cost!

Gl
Review №60

I have had nothing but very good experiences here - and several of them. They have fixed a laptop and a cell phone for me (screens) at lower price than what the big stores would charge, and they have given me fair price for other laptops and phones that dont work, so they can use the parts on other devices. I have found them to be very honest and straightforward. I will not go back to the Apple Store or Geek Squad or places like that, because you get a run-around, you dont get to speak directly to the tech person, and they want very high prices to do anything, usually involving sending your device away and waiting. There is none of that with these guys.

Mi
Review №61

Honest and good prices.

Lo
Review №62

Took in my phone that I thought was beyond repair, hoping for a miracle. And they were able to fix it! Super fast service, it took less than an hour to replace the entire front of my phone for a reasonable price compared to the alternative of having to buy a new phone or even a new, used phone. Great customer service, highly recommended.

ca
Review №63

Got a estimate via e-mail. Response was super fast. They matched the price given to me by the Apple store and when i dropped the phone off it was ready within the hour. Super friendly service, extreme quality work. Will recommend.

ma
Review №64

Great customer service, was able to address our issue and fix in a single day for an iPad. Highly recommend.

ra
Review №65

This business is great. I went to the Apple store who ran diagnostic tests and still said they couldn’t fix my issue However these guys were able to examine the phone and repair it efficiently! Go see them !!

Je
Review №66

Came to Computer and Cellular (this review is in reference to the customer service/attitude received at this location after stopping by to pickup an item. As I arrive to complete my transaction the item I reserved was provided to someone else. This was something I needed immediately so it was stressful.My is with the customer service provided...the young man working at the time was very nonchalant and more focused on letting me know that it wasnt their fault than working on a solution. Eventually, I ended up driving across town to get a similar item. Will not use this company again because of the customer service.

Fa
Review №67

Thank you guys for fixing my sons Iphone screen! He is so happy, you guys made his birthday extra special! These guys are very helpful, prices are awesome and service is fast and efficient.

J
Review №68

Outstanding service. I took my cellphone in for some complicated repairs. Malek knew exactly what to do. He promptly ordered the parts needed and installed them quickly. I would definitely recommend him to anyone needing service, advice, or even to purchase a refurbished laptop.

jd
Review №69

Great service. Fairly priced.iPhone 7plus screen replaced in less than an hour.

As
Review №70

Called ifixphones in Springfield first because they had many reviews. The dude on the phone was a complete a**. Wasn’t friendly. Said he was going to charge $140 for a service that should have been much cheaper. Quoted 2 hour service time. Decided to try somewhere else and found these guys.The guys inside Computer & Cellular couldn’t have been more friendly. Friendly on the phone and in person. Only charged me $50 for the same service and quoted 45 minute service time. My phone was ready when I showed up and functioning perfectly. Couldn’t be more happy about going here. I had tried to do the repair myself and brought my phone to them in about 30 pieces 😂 needless to say I’ll call them next time lol

Jo
Review №71

After reading other reviews on Google about this place, I decided to give it a shot after stupidly getting an SD card stuck in my phone. They took a look at it, said they could definitely get it removed (they had to crack the phone open to do so) and even gave me the price up front so I knew what I was getting myself into before they even did anything. No tricks, great service, would definitely recommend.

Ca
Review №72

Great service! They repaired my daughters iPad quickly and for a very reasonable price. I actually doubted that the iPad was salvageable, but it is now as good as new. I would highly recommend this repair shop.

to
Review №73

Quick service. Cracked screen fixed and tablet works great!

Se
Review №74

Went in last minute hoping they coukd repair my phone camera before my vacation. Within 45 minutes it was as good as new. Fast friendly service. The chain store said 3 hrs maybe.

Mi
Review №75

I brought my sons phone here to get the cracked screen replaced. The reps were very kind and professional, plus, they got the job done in 30 mins! I would recommend this shop to anyone looking for quick quality service.

St
Review №76

Very nice people working, owning he place. Very competent and good prices. Very nice.

Br
Review №77

Always helpful and speedy. These guys have been great every time I needed assistance.

Te
Review №78

I had a great experience with this small company. I brought my phone in for a screen repair and my phone broke under their care. Its not typical of small companies to do this, but I was offered an IPhone 6s as an upgrade from my IPhone 6 to accommodate my loss. The IPhone 6s is brand new and has worked wonderfully for a week. A very considerate response to the situation and their staff was very helpful and kind throughout my time there. Thank you Computer and Cellular!

Ca
Review №79

Its really hard to find an honest repair place but this place is it. Nice guy told me exactly what was wrong, gave me a fair price, and was a speedy repair. I recommend everyone to come here for tech repairs.

Aj
Review №80

Wonderful service. Fast and friendly. Would always recommend.

Ka
Review №81

Its was $150 dollars to replace my broken I phone 6s screen. I called same day- It took them about an hour, and they were very nice. They even notifyed me they have a 30 day warranty.

Sa
Review №82

Very good loyal and on time service

Fa
Review №83

I just pick up my second laptop from Cumputer & Cellular. I am extremely happy with their service and knowledge. I would definitely recommended their services to anyone that needs help with their laptops, desktop and cell phones.

To
Review №84

Fixed my screen in an hour for $79 which was much cheaper than buying a new phone. There is plenty to do in the area while you wait as well. A+

Yu
Review №85

These guys have essentially become the IT repair and supply arm of my DC based lobbying firm. Helpful, resourceful, trustworthy. Stand by their work and the reconditioned laptops they sell. Wouldn’t go anywhere else.

Re
Review №86

Nice staff. Honest. Good stuff for sale.

hv
Review №87

Great Service, Nice People. Dropped my phone and cracked the screen, got it repair within an hour! Also, were able to help me recover some lost data from my computer.

Ra
Review №88

Outstanding service and work. I strongly recommend them for their customer service, caring approach, price.

je
Review №89

Great place for cell phone repairs.

ak
Review №90

My 3 year old iPhone 5s broke, somehow the teeth for the charging cable jammed. I did not have time to go to an Apple Store and found this place online. Highly recommended! For $45 they replaced the charging port. It took two trips, the first time they used an after market piece so Touch ID did not work, went back 2 days later and he swapped it to an original piece. Each trip phone was ready in 30 minutes. 👍🏼

Pa
Review №91

I got my brand new Pixel 2 phone, and I was so excited that...I INSERTED THE WRONG SIZE SIM CARD UGHHHH. Took it to Lapfix, they couldnt get it out. Took it to Verizon, they said go to the goofy place near Shoppers. The place next to Shoppers - they sent me to Computer & Cellular. SO GLAD THEY DID!The building doesnt look like much but inside, these guys are MAGICAL and were able to fix my phone! I was prepared to buy insurance and and file a claim ($200+) but they fixed it in like an hour for $35! SEE - MAGICAL!Any time I need anything I will go to them first. I was planning for the worst and they came to the rescue. Incredibly grateful!

El
Review №92

Professional, friendly and very helpful staff!

Ma
Review №93

Took my note here to get fixed. There was one person in the store he was helping a older women with her laptop. While the laptop was powering up he asked me what I was here for. The laptop came up and he looked at it for a min then went back to me. The woman was trying to ask him a question and he didnt answer her. The guy took it to the back. Came back a few minutes later and said yep it is bad. I asked if it can be fixed the guy said no we cant fix it. As he hands the phone back he said we can fix it but will most likely break the screen. Thought the guy was kind of rude to the older women. It was like he didnt want to do anything.

Ma
Review №94

Great job on phone & computer repair. Reasonable prices.

Ed
Review №95

Service is excellent, products are excellent. Ive been going here for years this place is awesome. I have bought plenty of phones they have fixed my sisters Iphone battery. Prices are fair. All arpundits great establishment

Jo
Review №96

OK folks, this is how much I was impressed with these guys. I had to create a Google account (MAC user), then create a Google profile and give more personal information to that system just so I could write this review. I showed up less than an hour before closing and the gladly fixed my broken iPhone 5 screen in about 30 minutes. Cost was minimal and they were welcoming and friendly. I have passed by this place for years and never thought to stop in, but Im sure glad I did. Service for me was wonderful and Id recommend them to anyone else - even if you have to create a Google+ account!

Da
Review №97

Took my Nexus 6P in for a battery swap, they knocked it out in less than an hour. They were even kind enough to let my daughter watch them work on another phone they were fixing.

El
Review №98

I have had exceptional service from Computer and cellular for years. They always go the extra mile to solve the problem and to offer the best advice when necessary. Computer and Cellular have my very highest recommendation.

Sa
Review №99

Very kind; will bring my cellphone in soon so you will have more time to diagnose.

Er
Review №100

I walked in and got great customer service, he talked me through everything and told em about everything that was wrong with my phone, even down to what was missing in it. im glad i cam here. I am now just waiting to go pick my phone up.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2790 Beacon Hill Rd, Alexandria, VA 22306, United States
  • Site:https://www.alexandriacomputerservices.com/
  • Phone:+1 703-302-0009
Categories
  • Computer consultant
  • Mobile phone repair shop
  • Computer repair service
  • Computer support and services
  • Data recovery service
  • Electronics repair shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–6pm
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