user
Alexandria Auctions
5622 General Washington Dr, Alexandria, VA 22312, United States
Appearance

Comments
Ka
Review №1

I’ve purchased from Alexandria Auctions and sold items through their consignment auction. In all cases, they’ve been clear and responsive in their communications regarding conditions of sale and pickups, as well as very helpful and professional. I look forward to their weekly auctions. You never know what you’ll find.I would highly recommend their services.

Je
Review №2

Every week I look forward to finding more treasure at Alexandria Auction. I must confess... Im addicted to the site. I love the online auction process and how much fun it is to purchase random unique items. The owner is a wonderful guy and the environment is very customer friendly.

Ma
Review №3

Great place to get absolutely awesome deals! Ive probably purchased items that are well over $15,000 to $20,000 in total value and actually spent less than $1,500.The owner is very helpful. One auction was in Bowie, MD and I was unable to get up there to pick up the items. I asked him if he could bring those items down. This was an Ethan Allen dining room table, antique mahogany sideboard. I told Josh I was unable to pick them up, not a problem, just let him know which Saturday I was coming by to pick them up. He brought them down from Bowie, MD to Woodbridge, VA!When I picked up the dinning room table, about a week later it was wrapped in moving cloth. I asked Josh if he needed to keep it and he told me if I needed to barrow it, I could. I told him I brought my own moving blankets to protect the furniture. So I swapped out his moving blankets for mine.At another auction My wife came along to assist in carrying a large Thomasville China Cabinet at one of the auctions. No way she was able to help, Josh stepped right in and helped me carry the China Cabinet to the truck. Absolutely didnt have to do that. Just goes to the caliber of a person he is to help out!One last thing, the descriptions on the auction are pretty close. I generally cant make it out to the pre-viewing of the auction items, so I rely upon the photos and description. One of the items, I called Josh to verify a description, no problem.Your getting great estate items at a fraction of the price you would pay anywhere else. Finally, I wouldnt expect a canopy if it was raining... I would just bring a tarp to cover the furniture while carrying it to the truck.Definitely recommend checking out Alexandria Auction if you havent yet! Well worth your time and savings!!Mark

fa
Review №4

Quality service. Easy to use interface. Great management and staff!!

Ji
Review №5

Cheated & Mistreated? I was bidding using one of the online portals and I absentee bid on many lots. Unfortunately I only won one lot. Because I couldnt predict what lots I won, I couldnt arrange shipping in advance (as recommended) with the auction house. Come time to arrange shipping, I learned their rules are VERY STRICT and the curt and inflexible Mr. Wilbanks made it clear, they would not deviate from their policies under no circumstances. What was my big ask? To use my FedEx account number (or shipping label Id send them) and drop 1 gold necklace in a FedEx envelope for me. Should have cost me about $6 total. Nope! I was required to use UPS who charged $8 to pickup the necklace and nearly $10 to ship it (photo attached). Finally, when received, there was a discrepancy on the lot with the weight of the white gold. The listing said 8 grams but when received the paper said its 7.1 grams (photos attached). At ~$40/gram thats certainly worth mentioning when calculating the listing value and final hammer bid/price. Mr. Wilbanks and their website make it clear there are thousands of customers worldwide, but one simple gesture of customer service for your local (in Virginia) customers could have really gone far to earn a loyal customer. This time friends, you came up short, but like Frank Sinatra, you did it your way!

Lo
Review №6

Nice people. Easy parking. Easy pick up. Fun to glimpse coming treasures.

Ja
Review №7

They were very helpful, professional, honest, and knowledgeable. We sold my mothers complete estate through Alexandria Auctions and they took care of everything from moving valuables, removing trash, and donating things that wouldnt sell. I highly recommend them and would use them again. Made a very difficult transition easy and were able to get significantly more than an estate sale.

El
Review №8

Alexandria Auctions is a very professional and efficient group. Their staff assisted me with my purchases in a very helpful and courteous way. This was a very pleasant experience and amazed not only myself but my friend. We were encouraged to look around their facility. Our purchases were as advertised and we were amazed at the condition and value of our purchases. Needless to say I have purchased additional items and am a great fan.Highly recommend this enterprise. I hope they grow and can offer a larger variety of goods.

Ka
Review №9

I have participated in many auctions through the years and am happy to say that Alexandria Auctions provides a top-notch experience. There is a fantastic variety of goods each week, the items are well described, and Josh and his entire staff could not be nicer. They clearly work very hard for both the people they are selling for and the people they are selling to. Thanks to all of you and see you next week! Kathy

cy
Review №10

Josh and his team did a great job selling my items. Through his experience and awareness of the market he got far more money for my items than I ever expected. Could not be more pleased.

El
Review №11

Great selection of items -- no matter your style, youll find it here. Great prices. Staff is friendly, very helpful, and fantastic to work with. I look forward to each visit!

Ki
Review №12

This is my favorite auction house. Such a great variety of goods. The owner is so accommodating! He is always there to answer any questions, and has personally helped me with every auction that I have won. He knows me and most of his customers by name. I highly recommend Alexandria Auctions!

ka
Review №13

Highly recommend! I have both consigned and been a buying customer here frequently since they opened. The consignment process is simple and very competitive with other services available. As a buyer, their inventory offers a great variety of high quality items. The staff are very professional, friendly and super helpful. If you need to clear an estate, downsize or are looking for antique, vintage, mid-century or modern furniture, jewelry, collectibles, metals, tools, art, decorative, crafts...you name it they will have it in an upcoming auction.

De
Review №14

Since my neighbor turned me on to Alexandria Auctions, I have thoroughly enjoyed the ride! I feel like this concept is is a win-win for everyone! Josh, the owner, is both personable and knowledgeable. It isnt every day you run into business owners who really try to accommodate their customers in spite of their inconvenience from helping me load my treasures to securing my treasures from another site, it is appreciated! The best part is...I never even had to ask! I am a customer on the buying side and wouldnt hesitate to recommend Alexandria auctions to a seller or buyer at this point. Such a fun thing to have and Im so grateful this auction site is local to me!

Da
Review №15

This place is great! I bid in the auctions here consistently, and there is such a vast assortment of items you never really know what youre going to find! The owner is incredibly nice and helpful, and the convenience for bidding and picking up is unparalleled in the auction house world in the Northern Virginia area. I strongly recommend checking out what this establishment has to offer and finding yourself some unique items today! 5 Stars hands down!!!

Ri
Review №16

Mathew and Josh provide outstanding customer service and go to great lengths to accommodate. They never misrepresent any of their items; everything is accurately described. Hundreds of real bargains every week.

Da
Review №17

The Alexandria Auction experience for me was less than acceptable. When we spend hire dollars for items we want those items to be in the same condition as when we arrive to pick them up and we want to have the convenience of loading the items in a dry and safe conditions. This past weekend I purchase two large furniture items. I emailed Josh three times to ask if there were any times other than 10-2 because it appeared that we were due for torrential downpours at that time. It was pouring rain the day we picked the items up. When we arrived to the warehouse, all of the auction items were in a smaller warehouse with no area for any vehicle to pull in out of the rain to load their items. Hence, we had to load our $400 worth of furniture in the rain. When I commented to Josh that it would have been better for customers if there were some place to pull in to load our newly purchased items out of the rain. Josh responded by asking me the question..did I know any other estate sale place that does that? I didnt respond to Josh. While there loading our items in the pouring rain, another woman showed up to pick up her very long carpet runner. She noticed that not only was it covered with furniture but that it was wet in one area; a fairly large area. Although Josh offered to give her the money back, just my opinion, but there wasnt much care and concern for her item she just purchased. Personally, I will never purchase from here again. Very non-professional and non-caring. Patti Banta.

Ro
Review №18

Great place to buy the best items for a great deal. thank you

wa
Review №19

We have purchased multiple times from Alexandria Auctions because they are a true auction service with no reserves and there is always something great to bid on.Josh is always polite, helpful and a pleasure to deal with.Pick up on Saturday gets busy, but when it does Josh has always volunteered to help us after he has finished with someone else. I have observed him helping numerous people as much as he possibly can and he is always kind and helpful with everyone. We have always experienced professional and courteous service from Alexandria auctions so we keep coming back.We live too far away to pre-view items so we rely on pictures and descriptions to make a decision about what to bid on. The items listed are usually well photographed with a brief description. We have bought many items at very good prices and always had a large enough window of time to arrange a stress free pick up. I would recommend Alexandria auctions without any hesitation.

El
Review №20

I love the on line auctions, its fun. You can find really nice items at very good prices. Cant wait for the next one!

Me
Review №21

My favorite auction experience. They have quality items and easy bidding and pickup processes. But more importantly, Josh is always accommodating and kind. It is clear that this work is meaningful to him and that he cares for his consigners and his buyers.

Li
Review №22

These guys and gals are THE BEST. They consistently have an interesting selection of usable and collectable items & furniture week after week. Besides just the quality items, the owner and staff are friendly, helpful, and very personable. I always enjoy chatting with them, and if I ever have a question or request in person or over email; they are responsive and have well addressed my needs. A big reason that I buy from them repeatedly is their amazing pickup window. 2 full days for each auction; no one else does that! It makes buying from them incredibly easy. Its also quite convenient that they have the next weeks items out for preview during pickup. I will continue, against my better judgement; to be a far too regular customer.

Li
Review №23

I have used this company exclusively for downsizing a family members home and family business. I am extremely pleased with the results and with the professional and caring treatment I received. Thank you, Josh. You are honest, trustworthy and amazing!!

Dr
Review №24

Overall, my experience with the Alexandria Auctions was excellent. Josh arrived 30 minutes before scheduled time and was polite and professional . He even helped with loading heavy items on my trailer which exceeded all my expectations .

We
Review №25

Great customer service and fun event! I loved the bidding experience and the great buys. Will be back again soon!

Me
Review №26

Wonderful items that were priced right. Very helpful with after-sales and overall very pleasant experience, thank you!

Ju
Review №27

While I’d selfishly love to keep secret the great finds at Alexandria Auctions, Josh and his team deserve a great review more than I deserve to keep the good deals all to myself. I recently stumbled across the online auction world by chance and now regret having furnished most of my home the traditional way, now realizing I could’ve spent a fraction of the cost (and for much higher quality pieces than your standard furniture retailer offers) from Alexandria Auctions.The constantly changing variety of items keeps each auction exciting and interesting. The quality of pieces is impeccable, descriptions and photos are fair and accurate, and the deals you can win are often completely unheard of...Talk about value!Perhaps even more important is the great customer experience and kind, accommodating interactions I’ve had with Josh. I encourage anyone with questions to reach out to them, as they’ve been great following up with me, even outside of business hours.While I’ve only bought twice so far (after just discovering them about 2.5 weeks ago), I’d confidently recommend them to family and friends for buying or selling. Plus, you can’t beat the convenient location, right off the mixing bowl (395/495/95 Interchange near Springfield).

Jo
Review №28

Great company. Outstanding customer service, friendly staff, + prompt attention to shipping.

Te
Review №29

The descriptions were accurate and helpful! Nice to know that imperfections in the items were noted.

Ti
Review №30

The listing described the available items so that you could opt to not preview. The selection was diverse and of high quality. The instructions on how to bid, when and where the auction was held and instructions for pickup were excellent. Pickup was a breeze with items clustered by buyer. I received help with loading despite being forewarned to bring my own muscle. My most expensive item --a clock--came freshly serviced, with operational instructions, and packed for travel. The entire experience was faultlessly executed. I would highly recommend Alexandria Auctions.

Ra
Review №31

Simply LOVE the staff. Always friendly and extremely helpful

Fe
Review №32

Disappointing experience. They couldn’t find my stuff nor my invoice and then conveniently switched tack to say it was my fault anyway, because I had not picked up the two small prints immediately. Never mind that I had kindly asked whether I could pick them up at a later point, since I could not drive down right away.What was most offputting, however, was the agrressive vulgarity of the staff. Disappointing.

ra
Review №33

Treated like a number

Information
18 Photos
33 Comments
4.5 Rating
  • Address:5622 General Washington Dr, Alexandria, VA 22312, United States
  • Site:http://www.alexandriaauctions.com/
  • Phone:+1 571-565-3300
Categories
  • Auction house
  • Antique furniture store
  • Antique store
  • Consignment shop
  • Estate liquidator
  • Furniture store
  • Liquidator
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10am–4pm
  • Saturday:10am–4pm
  • Sunday:8am–12pm
Similar organizations