user
Bice Chrysler Dodge Jeep Ram
2133 Cherokee Rd, Alexander City, AL 35010, United States
Appearance

Comments
Cr
Review №1

Absolutely an amazing experience! Jason was the absolute best. He talked to me like a friend not just a customer. The finance manger was amazing. Made the process fast and easy. This is where I’ll do my business from now on! I’d give 10 stars if I could. ❤️

st
Review №2

Kenny Richardson was so helpful in assisting me with the purchase of my new 2021 Jeep Compass. No high pressure sales pitch, just honest answers to all my questions. Kenny was very knowledgeable showing off all the great features and options. Got a great deal too. I highly recommend Kenny and Bice Motors for your next automobile purchase.

As
Review №3

We found this dealership online when looking for a 2021 Dodge Charger ScatPack, and came across an amazing deal from here. Started working with Matt and he helped us so much. From the beginning he was easy going, completely professional and had everything in place for pickup. This is our first out of state purchase and was by far the best car buying experience I’ve had. Even the finance manager Jackie was kind, and gave no pressure. There wasnt a time where we felt obligated to anything but the car we agreed to purchase. Driving 7 hours to these guys was 100% worth our time and I would do it again for this experience.

To
Review №4

I had an excellent purchasing experience of a 2021 Jeep Compass Altitude at Bice Motors. From the response at 9 pm in the evening to my initial online inquiry to the excellent communications over several days prior to the sale to a quick and painless closing, Matt McClellan showed a sincere interest in our needs. All in all, it was a great sale at a mutually beneficial price packaged with outstanding customer service. Much appreciated!

Co
Review №5

Honest straight forward staff! They explained everything to me, didn’t hide any fees, and found me a better financial deal then I already had. Would give 5 ⭐️’s but there building needs to be updated. Overall the staff make up for what they lack.

Sh
Review №6

They were prompt. I was not there long. I accidentally left something on the desk when I paid. By the time I got home I had 2 messages that they were keeping it for me. They have always been extremely nice.

Tr
Review №7

Bice Motors was SUPER easy to deal with! They gave me a great price on my RAM 2500 the first time. Matt answered my phone calls and texts right away. He went above and beyond on all of my requests. I will definitely contact them again when it’s time for another vehicle.

Ca
Review №8

Jason did a fine job going over my 2021 Rubicon 392. Lots of new technology, Im old so wouldnt of been able to do it by myself. Thanks again.

Sh
Review №9

I purchased a 2021 Jeep Wrangler Unlimited Sport edition yesterday. Jason makes the buying process very easy and quick! Highly recommended them! Best prices around!

Ph
Review №10

Was a total ripoff. $149.00 to tell me my lumbar doesn’t work. Said all labor, less than one hour. Did have $18.00 for supplies, what supplies? May have lost a loyal customer. Phil. Need to add more. My wife fixed both sides of the lumbar in about 10 minutes. Made this service Evan more of a ripoff. What did they do? Nothing.

Ra
Review №11

Just purchased a 2020 Dodge Ram Big Horn 4x4 Diesel Truck from Jason Tapley at Bice Motors in Alex City Alabama. This guy knows his trucks, explained the process in detail, made me feel comfortable with my purchase. Gave me a great price on my trade. Come see him for a great deal!!

Ro
Review №12

I cant say enough about Bice . Everyone was very helpful , and they really did know what they were doing . Thank you.

Sa
Review №13

Matt McClellan was amazing! Everyone was so kind and friendly.

Ti
Review №14

Ordered a RAM 1500 Limited with all the goodies. Matt told me it would be 8 - 12 weeks due to trucking delays. Picked up the truck exactly 12 weeks to the day of being ordered. Exactly as ordered and was ready to go when I arrived at the delaership. Jackie in finance was easy to work with and although Chrysler finance pulled the 0% for 72 months without notice, Jackie worked out the 0% for 48 for me. Cant say enough about Matt. Great service, answered all my questions and I am not an easy person to satisfy on my vehicles. Sat with me for an hour prior to ordering explaining the attributes of the RAM which is what sold me. Then spent another hour at delivery explaining all the bells and whistles. Now all thats left is the new exhaust and cold air intake, right from Mopar and will be installed by the dealer on arrival. Thanks Guys! I l LOVE my RAM. Be back to see you all down the rode.

Br
Review №15

Had a great experience with Jason Tapley, called him out of the blue about a truck I saw on there website and he hooked me up. Definitely recommend Jason Tapley and Bice Motors.

J
Review №16

I had a great experience at Bice Motors, Jason Tapley was the best. I found the vehicle I wanted at a great price, Jason literally had me in and out the door in no time. I would definitely Recommend purchasing your new vehicle at Bice motors, and ask for Jason Tapley, you will love your whole experience!

Je
Review №17

I purchased a 2021 rubicon Jeep from Mathew McClellan couldn’t ask for a nicer salesman thanks would recommend to anyone who wants to be treated like family

Ju
Review №18

I drove over 4 hours to see Jackie at Bice Motors to buy a 2021 Gladiator. What a great experience! Jackie knows his stuff and easy to deal with. The owner was also top notch, too. Highly recommend!!

Sh
Review №19

I had a great experience with Bice Motors. Jason Tapley was awesome and I am very pleased with my Grand Cherokee! Go see Jason and he will treat you right!

Sa
Review №20

I had great experience purchasing my 2016 Nissan Frontier from Bice Motors. Matt McClellan and staff were courteous & professional and made the purchasing process a breeze from start to finish. Well worth the trip from Mobile.

So
Review №21

Matthew McClellan is a great salesman! Purchasing our 2021Compass Latitude was such a smooth process. Thanks Bice Motors

Sc
Review №22

Matt McClellan made the purchase of my new Ram 2500 go extremely smooth. Great to do business with.

Ji
Review №23

Great dealership, courteous and knowledgeable staff in both sales and service.I had a service appointment at 10 am and when I arrived they took car right in to shop. A half hour later I was on my way home. Thanks to everyone at Bice Motors.

Wi
Review №24

I needed to downsize my truck and searched the websites of every Ram dealer in this part of the state. Bice had the equipment I needed and then arranged the price and deal to make the sale work for both of us. Matt met me when I drove in and made the rest of the transaction Win-Win!!

Ka
Review №25

Matthew made my purchase of my Jeep Gladiator an easy process. Would definitely recommend him and this dealership. Great customer service!

Me
Review №26

We purchased a 2021 Grand Cherokee from Kenny and it was a great experience. He was very thorough and it was a great experience.

Ma
Review №27

Jason helped me get the Jeep Wrangler that I have always wanted. The whole buying process was hassle-free and the most pleasant vehicle purchase I have ever made. Jason provided a very low stress and low pressure buying experience. I got a very fair price for my trade and a great price for my Jeep.

Wi
Review №28

Matthew McClellan was awesome in helping me get the perfect truck for our ranch. 2021 Ram 2500.

Te
Review №29

Jackie is very friendly and polite. He worked hard and responded my emails and texts in timely manner. Unfortunately, we could not make the deal because the price was higher than other locations after I had done my research. Overall they are 4/5. you can give a shot.

So
Review №30

Kenny is an exceptional salesman!!! Im a very satisfied customer.

Je
Review №31

I recently bought a 2021 Jeep Grand Cherokee. My salesman was Jason Tapley. This was by far the easiest car buying experience my husband and I have ever had! I highly recommend Bice Motors and Jason Tapley. When in the market again, we’ll definitely go through this company!

S
Review №32

Hands down the best car buying experience Ive ever had. Jackie Garrard was my salesmen for my 2016 Ram 1500. Jackie wasnt the the pushy used car salesmen... we all dread. He made sure I had all my questions answered prior to purchase and did not try and sell me anything I didnt need. I really liked the their extended warranty options, as I was able to cover the things I wanted covered. No hidden fees, and the whole process only took a few hours. I would highly recommend Bice Motors for your next vehicle purchase and ask for Jackie Garrard as your salesmen.

Wa
Review №33

Mason Donahoo was great working with.He kept me informed of all the stages of truck while it was being built. Also worked with me to get all the discounts that I could get.

Yv
Review №34

The service was great! I would recommend them to everyone.

Ja
Review №35

My experience purchasing an F-250 was excellent. Matthew McClellan was extremely responsive to my questions and request for information prior to arriving to look at the vehicle. Once I decided to purchase the truck, the whole process was extremely quick and painless. I highly recommend reaching out to Matthew if youre in the market for a vehicle.

Br
Review №36

Purchased a 2021 Jeep Rubicon Unlimited from Bice Motors in Alexander city, AL with the help of salesman Jackie Garrard. The experience was very positive all questions were answered fully and in a timely manner, giving me more than enough trust in my salesman and Bice Motors to get the vehicle I wanted. Zero complaints!

St
Review №37

The buying was experience at Bice was wonderful, I worked with Jackie Garrard to buy my 21 Ram 1500 Limited, he was fantastic! Jackie was low pressure, easy to work with, the kind of salesmen we are all looking for!

De
Review №38

Great help from Jackie Garrard on our new car. No pressure and everything went fast and smooth. Thanks Jackie Garrard

Le
Review №39

I recently purchased a 2017 Jeep Compass Latitude from Bice Motors and my experience could not have been any better. My sales associate, Jackie Garrard, was knowledgeable, attentive and made the whole buying experience extremely smooth. This is the third vehicle I have purchased from Bice Motors and I highly recommend them to anyone looking to buy a new or used vehicle.

Ad
Review №40

Jason Tapley at Brice Motors was so great to work with. He was patient, knowledgeable, and thorough. He made this car buying experience easy and I have no complaints about his impeccable service.

Jo
Review №41

Friendly and knowledgable staff, with the best prices in town! Thank you to Matthew McClellan for helping me make an informed decision on the purchase of my 2020 Jeep Compass. I believe I will enjoy it for many years to come! If youre in the Alex city area and looking for a new vehicle, visit Bice Motors and ask for Matt!

Ph
Review №42

I have had a blast through the buying process here at Bice Motors. Jackie Garrard was wonderful doing business with. Jackie was very knowledgeable and helpful answering any questions I had with purchasing my 2020 Dodge Durango GT. Here at Bice, there is no haggling of prices. They give you the best prices upfront and do all the legwork in helping find any rebates available. The Sales Staff is very honest and there are no hidden fees of unwanted costs. I highly recommend Bice Motors to anyone who is looking for a vehicle. Thank you, Jackie and thank you, Bice Motors.

Pa
Review №43

Thanks Jason Tapley for the great check out on our new Jeep Cherokee!

Ry
Review №44

Ill give you 5 stars when you sell me a vehicle

Je
Review №45

I highly recommend this dealership. They gave me very competitive pricing up front with no haggling. They delivered on everything they promised and did not try to talk me into anything extra I did not need or try to increase the price. I bought during a very busy time but they still responded to me in a timely fashion with any questions I had or any requests. They even met me on a Sunday to see the vehicle. I bought a 2020 Jeep Wrangler altitude and I’m very happy with this purchase as well as this dealership! Go see Jackie Garrard at Bice!

Ri
Review №46

Incredible staff and experience. Honest and fair! Ill be recommending my friends and family here if theyre in the market for a vehicle. Jackie was a total professional from beginning to end. Thank you all!

Te
Review №47

Just purchased my second vehicle from Brian Bice at Bice Motors. They always give you the best deals and take care of you from start to finish. Loving my new 2020 Jeep Compass and Highly recommend them to anyone who is shopping for a new or used vehicle. Ted

St
Review №48

I scheduled through my RAM app. Check in was quick and painless, service was completed and I was out the door. Very proficient.

Br
Review №49

A business that treats you like family. Good job Brian Bice!

Au
Review №50

I recently purchased a 2020 Jeep Wrangler Sport S from Bice Motors Inc. Brian Bice and all the folks at Bice Motors were very friendly and efficient and they made my buying experience the best ever. I certainly recommend this dealership if you are in the market for a vehicle.

Va
Review №51

Easy in and out! Nice clean car! Thank you Jackie Garrard!

Dw
Review №52

One could not ask for more. Fast and friendly service. Thanks folks.

Su
Review №53

I truly appreciate Jackie Garrard treating me like family and not just another customer. I came in with specific criteria but did not know what I wanted for my next vehicle. Jackie listened to me and sold me on a 2019 Dodge Journey. It was well worth the drive from Prattville to Alex City!

Am
Review №54

In the past I’ve had several issues with the service department but my friend told me to give it another chance, so I did AMAZING SERVICE NOW! Thank You Tabitha for all your help. Tabitha went above and beyond to make sure my car was taken care of, she also kept me updated the entire time. Hands down the best Service I’ve received from Bice or any dealership for that matter. Again Thanks

Ku
Review №55

Best place Ive ever been to get a vehicle for my family and I. Workers are super helpful and awesome to work with! They are such great help! Id recommend them to everyone thats looking for a affordable, quick check out.

Ka
Review №56

Definitely recommend buying at Bice! Jackie Garrard made my experience buying my new car easy and stress free! He even stayed late after hours to make sure I was able to drive off in style! Thank you so much to Bice Motors and Jackie for the awesome experience in purchasing my new vehicle!

Ca
Review №57

A great Jeep Gladiator purchase experience with Matthew McClellan at Bice Motors. He was a professional and courteous salesperson who strives to find what the customer wants.

Jo
Review №58

I purchased a 2020 Jeep Cherokee from Bice Motors Inc. and would like to thank Jason Tapley for his help. All of the staff were very friendly. Jason let us try a couple of vehicles before we decided on the Cherokee. I would recommend this dealership to anyone interested in purchasing a new vehicle.

Ca
Review №59

If you are looking to purchase make sure you stop by and see Jackie. Our company purchased two new Dodge Rams and Jackie made the whole experience easy.

Bl
Review №60

I drive from Wetumpka to get my Ram serviced here. I like the atmosphere so much better than at the “big city”, dealerships. I can actually call and discuss a problem with them and they set me up an appointment and handle the problem.

Ma
Review №61

Jason Tapley made buy at bice very easy. Great to work with

Sc
Review №62

We just stopped by to check out some Chargers. Matt McClellan was super nice and very helpful.

Ri
Review №63

Jackie Garrard was so friendly and helpful. It did not take all day to buy our Dodge Big Horn truck. We love it.

Ro
Review №64

Mason actually cares about putting the person in the vehicle that is best for them. He has kept in touch during and after both purchases. Its a nice down home touch.

Ji
Review №65

The complete experience was pleasant and professional. Mason Donahoo was a breath of fresh air. He was very friendly, understanding and went the extra mile to show me personal and professional service. I Have found a home for my automotive needs ...Sales and Service!

Da
Review №66

We had a great experience working with Matthew McClellan at Bice. He sold me a Ram truck and sold my wife a Jeep Grand Cherokee at the same time. We recommend Matt and Bice.

Ti
Review №67

Working with Brian Bice at Bice Motors was a dream. I just purchased a new truck and it was such an enjoyable experience. The entire team I worked with treated my wife and I with respect. We felt relaxed and comforted as we talked through options and pricing. The customer service at Bice Motors was exceptional. I will absolutely be giving them my repeat business, and I strongly suggest you give them your business as well.

Ti
Review №68

Great experience buying a truck

Wi
Review №69

I purchased a 2020 Jeep Glatidator from Bice Motors. I found all personnel I spoke with to be professional & friendly. All questions were answered & numbers given for further assistance. I would like to especially thank Matt McCellan

gb
Review №70

My service visit was fantastic! Ive had a problem with my steering on my Jeep Rubicon since it was new. A fix was released by FCA and Bice took my Jeep in and fixed it in 4 hours! The service manager listened to my problem, and took care of it. I cannot recommend them more! Thank you Bice CDJR!!!

Pa
Review №71

Jackie was very attentive and helpful with my wife and I when purchasing a 2017 Ram 2500 6.7 L Cummings, we will definitely continue our business with him because of how personable and honest he was.

Mi
Review №72

Sincerely enjoyed buying a car from Mason Donahoo at Bice. He went out of his way to keep me in loop as my Gladiator was being built and made sure to find every discount I qualified for. He even found some awesome upgraded tires for a ridiculously low price. Jeff Cantey was a huge help locking us down with a super low interest rate. Really impressed with Bice motors and would make the drive from the Gulf Coast again in a heartbeat!

We
Review №73

Such a great place to buy a vehicle. Was super fast and the process was so simple! Mr. Aubrey was fantastic at helping me and answering all questions. Want a new car and want the process of buying to be done fast go here! Everyone was nice and polite and helpful! I loved the experience and will definitely go back for all my next vehicles!

Ca
Review №74

Aubrey provided us with a 5 star experience that we never expected from a small town dealer. The service we received was professional, prompt, friendly, and not rushed. We never felt pressured or bullied into a decision. Bice motors also helped us get top dollar for our trade in. Aubrey was very knowledgeable on the entire process and the finance dept. made us feel very comfortable with our decision.

Me
Review №75

Great experience so far, will finish this afternoon!

Ne
Review №76

Jackie Garrard was extremely helpful during the process of our purchasing the new vehicle. He answered all of our questions and when we arrived from Florida to pick up the vehicle, everything was ready for us. An excellent experience all the way

Ju
Review №77

We want to thank, Jackie Garrard, for the Awesome, time and help. With us getting our new, Jeep Renegade, yesterday! And Bice Motors Inc. For being there when we need them!. Theyll never steer you wrong! Thank you our new friend, Jackie Garrard!Very Grateful,Carl and Judy Pannell

Ho
Review №78

Great place all around. I recommend Jason Tapley as a go to guy for buying a car. Great person, very respectful, and does his best to get you in what you want/need. 5 stars from me. Keep up the good work.

SH
Review №79

Jackie, thanks for taking such great care of us. I love my Honda HR-V so much...Thanks Sherri and Harley

Xa
Review №80

Jackie Garrard was very professional and helpful with the process of purchasing a 2019 Ram 2500 for our Fire Department. I recommend this company to anyone looking to purchase a vehicle. We are looking forward to purchasing here again in the future. CATOMA FIRE DEPARTMENT

jw
Review №81

I had a great experience at Bice Motors. My sales rep, Jackie Garrard, was very professional and helpful. I plan to go back for my next car.

Jo
Review №82

Wonderful and honest service. Aubrey contacted us soon after our inquiry regarding a truck. He was sincere, to the point, and best of all was not pushy at all! Followed up promptly with all our questions. We decided to take a 1500 mile drive round trip from Miami, Fl to Alabama drive because of Aubrey and his sincerity and we did not regret it. Thank you for your wonderful service and a beautiful truck!

Am
Review №83

Bice is great! I would highly recommend going and seeing them. They didnt have exactly what I was looking for so, Mr. Jackie Garrard did his best and found me what I wanted in no time! Thanks so much for all the help, love my new Jeep!

Ka
Review №84

Great experience! Mason Donahoo is who you want to work with. Very professional and very helpful.

Da
Review №85

Jason and Brian were both great to work with, I know I will enjoy my 2019 Ram 1500, it is the best driving truck I found!

Pa
Review №86

Had a wonderful experience getting my new 2020 Grand Cherokee Jeep. Brian Bice was the perfect salesman and did a great job delivering my vehicle to me. Have loved each of my Grand Cherokee Jeeps. Feel so safe.

La
Review №87

I had the best experiences with this dealership out of all dealers near my area. Shane Vic stuck with from start to finish. Staff was friendly and I got the best deal on my Ram Truck. This dealership is highly recommended! Thanks Nice for making my dream come true.

Ke
Review №88

Friendliest staff in the world. Brian Bice is the best. He is honest, trustworthy, and goes the extra mile to make sure your buying experience goes well. I give Bice Motors the highest recomendation.

Em
Review №89

Bought a new Ram truck from Brian Bice at Bice Motors and could not have asked for better service. All the paperwork was ready and quickly completed. Brian took a lot of time getting everything customized for me on the truck. Uconnect, Sirius, mobile phone, safety features, seat adjustment, etc.. GREAT SERVICE

Ro
Review №90

I choose Brian Bice to order a Jeep Grand Cherokee since I could not find one in the color and configuration I wanted. Brian ordered the vehicle and I picked it up yesterday. I wanted to trade my Toyota Highlander with him if he would give me a fair trade in value. I was prepared to sell the vehicle myself and was pleasantly surprised when Brian showed me his valuation so the trade in was successful to me.This was my first interaction with Brian and I can truthfully say it was the best treatment by a car dealer I have ever experienced. Truly a 5 star dealer!Addition - yesterday I bought the new Jeep Wrangler Unlimited with a trade in of my Ford Focus. This time most of my interaction was with Jason Tapley. So double the above comments - this dealership, Brian and Jason are the best.Ron

Br
Review №91

Seriously the BEST experience we’ve ever had purchasing a vehicle! No pressure at all and when they say they have the best prices, they mean it! We had just come from a dealership in Bessemer where we were told that our budget was too low and we would have to up our limit to get what we want. We drove an hour and a half to Bice where we got exactly what we wanted for $5,000 UNDER our budget!! We worked with Aubrey, who was wonderful, and we are telling everyone we know to check this place out. We were in and out of here with our almost new truck in less than an hour!! We will definitely purchase from here again!

ST
Review №92

The Best sales and service team in Alabama! We’ve just purchased our fifth vehicle from this dealership, competitive affordable pricing for great vehicles. Jason Tapley will treat you right! I would highly recommend them as your first choice when looking for a vehicle!

Ma
Review №93

I just want to say my experience at Bice was a dream come true, I never thought I could buy a car especially a 15 Jeep Cherokee!! Thank you so much Jason, you made my experience at Bice so welcoming, easy, and fast! I recommend everyone I see to shop at Bice and local! I will defiantly be back to purchase my next vehicle.

Ch
Review №94

I have a very busy schedule and my salesperson (Aubrey Goodson) was so accommodating! I was able to pick out my vehicle, customize my financing options, and was given a great deal on a new Jeep. This was, by far, the smoothest vehicle purchase I have ever made. Communication with my salesperson was easy and flexible. I was not bombarded or pressured when I went to the dealership. And FYI - Aubrey makes great coffee! I would definitely buy from Bice again!

Sh
Review №95

Jackie Garrard was very knowledgeable and helpful during the purchase of our new Gladiator.

Te
Review №96

Had a wonderful experience at the dealership dealing with Mason he was very professional and could answer all my questions.

Ja
Review №97

My family and I could not have been happier with the level of care and attention we got from Bice Motors. No one was pushy or stressed, in fact it was just the opposite. The whole car buying experience was stress free and we were made to feel at home. I can not say enough about Jason Tapley, he was extremely knowledgeable about every make and model on the lot and he had a lot of patience with us as we test drove several vehicles until we found the one we wanted. There is no doubt we will be recommending Bice Motors to all of our friends and it will be our first and only stop when we get ready to purchase a new vehicle again.

Ba
Review №98

What a great buying experience! Aubrey Goodson was great to work with through the entire vehicle purchasing process! Ten stars to him! Aubrey answered all my questions about the 2017 Dodge Challenger Hellcat and worked with my credit union in Oklahoma 750 miles away! The entire process was smooth as silk, along with Aubrey working with the transport company that picked up my vehicle! Way to go Aubrey!

Ca
Review №99

The sales team at Bice Motors is exceptional! I have purchased 2 trucks from them and each time have made my buying experience so easy. I absolutely loved my salesman! Definitely recommend if you are in the market for a vehicle! Well worth the drive from anywhere!

Do
Review №100

We are not from the area. We were staying at Wind Creek on Lake Martin, and had a concern with our 2003 Jeep Wrangler. We called and spoke with Ms Tabitha in the Service Dept. She told us to come on over and they would check it out for us. When we got there, they took us right in ( no appointment ) and checked Alignment and our rear Pinion Seal and refused to charge us anything !!!! They were ALL the Nicest and Kindest Folks you could ever want to meet, very Sharp Technically and Honest as can be !!!!! I wish ALL JEEP DEALERS were like the Crew at Bice !!!!! TOP NOTCH PEOPLE ALL THE WAY !!! - Don -

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2133 Cherokee Rd, Alexander City, AL 35010, United States
  • Site:https://bicemotors.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 256-414-4688
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Jeep dealer
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Ram dealer
  • Tire shop
  • Used car dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations