See Ford website for full review (hopefully they posted it). I will be adding more to this Google review in some way in the near future. I must start by stating that Power Ford employee Jessica Keck is a really good customer service representative and service advisor. I also perceive Power Ford Foreman Bobby Bachechi to have done his best through this. I appreciate his attempts to help.I will now attempt to summarize the following events as they are very complex and lengthy in nature. It is important to note that the F150 only had approximately 20,000 original miles. All of the following claims were documented on paper by me and Power Ford and I did extensively photograph every notable detail as described below. For the sake of time and space in this review, I am summarizing greatly. Too many photos to share so posted some relevant ones.Power Ford Service SHOULD NOT BE TRUSTED with the most simple task, repair or maintenance item. All I wanted at the start was to receive my F150 back in the same or better condition as I had left it.In March 2021, I brought my 2018 F150 SuperCrew in to Power Ford Service with/ for three primary concerns, which at the time was and still is under full factory warranty as of this day, August 17, 2021. My concerns/ the trucks issues were as follows: The factory dash in these specific trucks are known to warp prematurely/often. My dash was warped significantly. The carpet sound barrier between the cab and truck bed was separating from the cab and was slapping against the cab during travel which created an obnoxious noise. Lastly, the oil needed to be changed (OLF). During the course of the initial work, Power Ford Service managed to damage the unrelated/undamaged portions of the interior while (attempting) to replace the dash. The technician did not replace any clips and therefore the dash moved and trim was falling off. The new dash was severely scratched and was already slightly warped. The original dash which they removed was in better condition than the dash they replaced it with. There were new, fresh oil stains on all four main seating positions and large chunks of garage grease and debris were left under my brand-new rubber floor mats. The console of the truck, which was in perfect new condition prior to Power Ford touching it, was scratched (and still is) in several places. Upon running the air conditioning the day after picking the truck up, just moments after I had noticed the damage to the interior, I found that it was inoperable. Until this day, Power Ford denied ever having removed the liquid/gas from the system. I checked my newer, warrantied F-150 for further damage. I found that during the work performed to fix the carpet sound barrier between the cab and the bed, Power Ford Service had gouged/ sliced into the cab of the truck with the removed bed of the truck. The bumper had also been damaged during this same work. The bed, and separately, the bumper, had been installed incorrectly, unevenly and without replacing the bed bolts (a major safety issue) after having removed them, which is allegedly mandatory per Ford and two other independent sources. To correct the paint issue, Power had my 20,000 mile F-150 SuperCrew 4x4 302A-level trim truck SPRAY PAINTED with an incorrect/mismatched color! Over spray all over. The dash had been sanded, not repaired. Grease stains still remain to this day. Over the course of approximately four (4) months, nine (9) separate trips AND one (1) TOW!!!! to Power Ford Service, issues related to workmanship by Power still remain with my F-150 to this day. Ford Corporate stated that I had to take it back to Power to allow them more chances to correct the problems. I refuse to take it back to them after 9 failed attempts and am still weighing out my options to handle the issues. To be Continued with photos soon. Ford Customers, always be skeptical.

Kevin was so awesome right from the start! He was not pushy at all but went over a ton of info with me before I committed to my car. He got us snacks while we waited for finance and paperwork since it was taking longer than expected and topped my new car off with a big red bow! Such a great experience. Would recommend Power Ford to anyone looking for a new vehicle 😊

Power Ford is the best place to buy your vehicle! They have the best selection, prices and staff! And the best part of buying from Power Ford is they are always there to help even after the final sale! We just purchased our 3rd vehicle from Power Ford and couldnt be happier!

Power ford saves our life once again. 3 new emergency cars and they always come through. Ask for Isaiah he is a saint! I have promised myself never to shop anywhere but power ford for a new car again. Nora is always amazing!

Great customer service from My sales person Logan. He is very knowledgeable about the cars I was looking at and answered any questions that I had. He was also very nice an patient as I had a few cars that I wanted to test drive. I was offered complementary water upon walking in which was very nice. My finance guy Gary was also very nice and made my finance as streamline as possible. I will definitely be going back in the future for other car purchases. Keep up the great work!

I had a wonderful experience with this Ford location. I worked with Fred in the service department. I was treated with kindness and respect. My car was well taken care of and everything was explained to me clearly. Ill definitely be back!

I recently had my oil change performed at Power Ford. I usually take my vehicle to the dealership closer to my house, but Ive been very dissatisfied with their service. I decided to give Power Ford a chance.I made my appointment online very easily and showed up at the appointed time. The service representative met me at my car and informed me that the appointment should take about an hour. I decided to wait and browse the dealership. I received a text message a few minutes later informing me of my service representatives name and that I could text any questions directly to him.Approximately 45-minutes later I received another text informing me that my car was ready. I was flabbergasted! The other dealership always took 2-4 hours for my oil change, even with an appointment! I honestly didnt believe that this appointment would only take 1 hour, especially on a Saturday, but I was proven wrong. I will continue to bring my vehicle to Power Ford for all my service needs!

Excellent experience. Greeted promptly and my needs were met as soon as I communicated what I was looking for. Highly recommend this dealership.

Love Ford Vehicles, hate unethical Power Ford service department.F-150 having serious 10R80 transmission problems. Dealer told me no problem - dont worry it will get better. I informed them of several Ford recommend technical service bulletins, eventually & reluctantly they took the vehicle. I got it back in exactly the same condition, I dont know if they performed work or even moved it. When I attempted to check in, the service manager was difficult, when i picked it up the service tech told me, he was unfamiliar with the vehicle. New F-150, dealer incompetent, lazy, and unethical service dept. !--------------I have already sent 5 emails and called. No response... Dealer hides all management contact info. Upper level management does not want to hear about problems or be bothered by customers. They dont want to hear about the problems.

They love to scam $$$$ for unnecessary repairs, not so much when they realized it was warranty work. Scammers and Cheats. Never Again!

Since day one Fred at Power Ford has been my go to person. Fred has gone over and beyond to help with my every need. He is very kind and professional and will do whatever it takes to make sure you get the service you need everytime. He is definitely an asset to Power Ford company. Another great person is John. I was there on Friday he saw that Fred was doing a check on my car and came right over to help. He to went over and beyond to make your customer (Me) happy. I will definitely recommend power forward to friends and family.Yolanda

The staff is excellent, everyone is very helpful in getting their customers the best deal possible. The finance department lays everything out in detail so you know exactly what you’re paying for. The salesmen are very knowledgeable with the vehicles on the lot. Highly recommend buying a vehicle with Power Ford

The service was easy to schedule and my truck was promptly taken into the shop. The work was done quickly and the results well-explained. My only reason for not giving them five stars is that I was quoted one price over the phone when I scheduled the service but a different, 50% higher price when I arrived to have the service done. That higher price might have influenced my choice of shops had it be quoted over the phone.

Adam was awesome! Super helpful and made the experience great. Ricky was also awesome and helped me with the financing. Will definitely recommend to friends and family.

Had my 2011 F250 service at Power Ford in March 21, here it is August 21. Was driving down the road and kept smelling coolant/antifreeze, pulled over and opened my hood and could not find the coolant cap as it seemed to have blown off. Stopped by Power Ford and bought a new cap and put it on, thought all should be good. Now two days later, smelling coolant/antifreeze again. Opened the hood to check fluids and found the old cap wedged in by the hood release. The tech Stephen O. did not put the cap back on when the truck was serviced in March. Here I am back at Power Ford, why? This is not the 2nd issue I have had here.

Patrick is a great salesperson. He was very knowledgeable and patient. He did a great job with informing us of the facts yet not making us feel pressured into making the purchase. The finance manager is also great and very helpful. This is our second vehicle purchased from Power Ford with the same finance manager. Very pleased with our vehicle buying experiences. Not to mention the vehicle we purchased is beautiful 🤩

Moving our daughter across country, her car met its end in Albuquerque. Not the situation we wanted to find ourselves in to spontaneously buy a new (used) car, but the sales team at Power Ford could not have been more helpful. Ill keep it short - there were a number of complicating factors for the purchase. Our salesman, Jose, and his manager, Marcus, and their team went above and beyond for several hours helping us out - all staying past closing to take care of us. Weve bought many cars over the years, but this was by far one of the best experiences - and in a very difficult situation. God bless!

Brandy was a wonderful saleswoman! After letting her know what we were interested in, we came in and she had two trucks ready for us to look at (which is rare right now with the truck shortage) and was super knowledgeable. She made sure we were comfortable and got us a deal that worked for us. Thank you so much Brandy!

A very customer centric dealership that wants your business! Helpful service staff greeted me at my appointment time and listed planned work. All went well, including a quick turnaround to complete service. The only sour note was having my truck finished quickly but having it sit in the parking lot for 30 minutes while I sat in the waiting area uninformed. I even texted the Service rep for an update but it went unanswered.

Ricky and Justin were amazing and very knowledgeable on the different trucks available. They found one that met my expectations and personal needs! Excellent service!

Bought a new company van April 6.A week later noticed the tire was low, took it to discount and their aired it up twice.Called power ford to inquire about warranty info. The lady that answered the phone initially wasn’t too helpful, or didn’t offer a solution i felt was acceptable.Called back and spoke to “Bobby” who identified himself as the shop foreman.He reassured me to come down and he will make it right.As vague as he was, i went down there.Long story short they resolve my issue, and went above and beyond to ensure my satisfaction.The level of service Bobby provides was the best service I’ve ever received at a car dealership. Made me think i had just bought a $100,000 Mercedes instead of the $25,000 work van that i purchased.Thank you Bobby.This reassured me that buying my second vehicle from power ford was not a mistake.Thank you

After reviewing the local Ford dealerships I chose to go with Power Ford for my service needs. In preparing for a road trip I was able to book my service online easily. Once I arrived they were attentive & very professional. They communicated throughout the entire service process, updating me on my vehicles status and needed repairs. Start to finish it was great! The team works very well together to provide excellent service to their customers. Thanks for getting us road trip ready!

I’d like to start with this could be a good review but I’ll tell you what turned it bad. I bought a Mustang Gt from these guys around a month ago or so. The experience was okay but now I’ve ran into some issues down the road. My biggest complaint is that they LIED to make the sell. Spending 50k on a almost mustang gt premium one of the key things that I really wanted was the DIGITAL SPEEDOMETER so since this didn’t have it they said they would make sure that they worked it into the deal to make the sale. After speaking with the parts department so they supposedly said the Digital speedometer was only 650$ that they supposedly took off the price. Now that I’m going to try and get the digital speedometer I see that it is actually $2500 and lying about the price to make the sale is totally unprofessional and wrong when the car is already upwards of $50,000. Also had the car in there shop for three weeks after purchasing it and that makes you wonder how good their inspections really are. If this company can make it right on the digital speedometer I would love to delete this review and give them a good one.

I had a great experience overall at Power Ford. Logan and Justin were great to work with and made buying my first car an easy, fun, and stress-free experience. I would highly recommend Power Ford to anyone looking to purchase a new car.

The whole crew always delivers great customer service and on time repairs. They keep you updated step by step and are one of the best shops in town!

I bought a certified pre-owned 2017 F-150 with 30k miles. After 12k miles, the check engine light came on and they took it in right away. Diagnosed the problem as a common f-150 cam shaft failure. They promptly ordered the parts, fixed, and got me on my way. Thank goodness for warranty and no out of pockets costs.

From the moment I walked in an explained my issue with a recall, the Service Department including its manager, agent and head mechanics, were all very helpful. It really does make a difference when you have people who are present and aware. I bought my Transit from a used dealership, and Power Ford will be my Ford dealership for my Transit. Thank you.

I was very pleased with all personal who helped us starting with our advisor Tanner. Everyone was very friendly and helpful.

Honestly this company is great. I bought a Ford ranger from them back In November and they have been nothing but helpful and respectful when I call. A seriously good company to buy from and get service from.

Wow!!! This was a night and day difference from the west side dealership experience! Gave me a great deal on my trade in and worked with us to make a sale on a brand new Expedition, which ended up being less than what we were going to pay for a used one from the other dealer! David was so patient with my little girls. The Bronco Sports were out which was a bonus and we crawled around all of them as well. Great experience from start to finish!

Was able to get the truck i wanted with the options I wanted during covid. Decent deal with all things considered. No pressure for a buying process, great financing rate.

Great customer service each time I’ve been here. I do all preventative maintenance here and it’s always been a quick wait, friendly staff, and clean waiting area.

I purchased a Dodge Durango a year ago, mind you paid it off completely in a year, it recently broke down so I had it towed to Power Ford and they turned me away and told me it has to be serviced at a Dodge dealership. Makes no sense. Now I have to take it to a different dealership with no appointment and wait extra time that I’ve already waited for it to even be looked at. Why would they sell me a Dodge Durango if they cannot service it?

Great service, great customer service. Professional and courteous willing to take time to explain each step and progress, fast results. I definitely recommend having your Ford serviced here!

I have a 2002 Ford expedition with 190000 miles on it and Powerford did everything to make thing to make my service experience a great 1. They kept me informed throughout the service process they were courteous, professional and someone I would definitely go to again and again for all my service needs.

Servicing department needs to do a better job with their scheduling. Twice now, I’ve scheduled an appointment just to be told when I showed up that it will take a ridiculous amount of time, this time 2 hours for an oil change. Then the technician checking me in asks if I just want to leave my car. He goes on to tell me that they don’t have enough technicians, yet the scheduler keeps over booking them and that their next “slow” day is a week from now. I won’t be fooled again. Nobody wants to spend that amount of time for an oil change, I can only imagine if I needed any other service done.

I took my trade in to the dealerships here in Santa Fe.... enough said. Power Ford in Albuquerque took care of me from beginning to end. From the finance team Ricky Montoya, Ace Cooley, and Nora Rashid to Braeden Bentley, my sales rep. Nothing but professionalism, courtesy and the best possible deal I could hope for. Power Ford gave me thousands more for my trade in, thousands off the MSRP and an extended warranty with no extra charge. Ill be referring all of my clients, friends and family to this amazing team. If I could convince Braeden to get into real estate Im sure hed make a great contribution to that profession as well! Thanks again, guys.

Service tech stated tailgate was fine despite it not working. Tire rotation not included as per Ford site. DEF not refilled as listed under 10K service. Disappointed considering I bought the truck at Power Ford

Everyone here in every department is really nice! Ace is the best, he has been our go to guy for years. Darrell in sales really cares and will take care of you. The service department texts and give you a line of communication with them. Our girl Jessica was the best. Thank you all for everything!

$75 for an oil change and tire rotation is ridiculous. They actually quoted me $60 beforehand, but at checkout added shop fees and a data processing fee (the service advisor couldnt even explain what that fee was for).FYI - Capitol Ford in Santa Fe charges $60 flat (tax included) for the same service.

Service Dept never seems to have critical parts in stock. Have had to go back three times, each time PF promising to have the part, but not so when I arrive. Very hard to get a service advisor on the line. Messages left are not returned. They offer a conversation via texting, but they haven’t responded to that either. In another instance, I made an online appointment, showed up, and they told me to come back next week and leave my truck for a few days. Another dealer was able to do the work, on-appointment, in 90 minutes. PF has also messed up a previous vehicle’s wheel with a torque drill (scratched up the wheel during a rotation), and left a whole sound-proofing curtain (or some-such fabric)dangling after an oil change. Had some other work done on the truck and they neglected to put all the body plugs back in place, so I had to get some from ebay. Just a mess.

Outstanding service and leadership team once again at Power Ford. Thank you Edgar for taking care of our Ford Platinum Expedition. Much appreciated.

I was informed of what was available to me according to what I was searching for. I wasnt talked into buying something that I didnt want or that I could afford. The Power Ford team worked hard for us.

Dishonest service practices…. Proceed at your own risk. Called and asked them how much to perform coolant flush on 2017 F250 power stroke. Was quoted 250 which is an incredible price so made an appt. Took truck in for service and the checked me in and asked again about the price. Once again they said $250. Left dealership and expected it to happen. Get a call 5 min later saying computer is wrong and price will be more around $400 because computer says 3hrs labor to do. I asked them to honor what was agreed too and they refused. Tell them to pull my truck back out and I’ll pick it up. When I get there they continue to apologize about the mistake and try and give me a card for 10% off next service. Lol, like 10% off covers the fact that you just raised the price 50%. It’s one thing to be up front with your pricing but another to quote a low ball price and then refuse to honor it. Very deceptive and dishonest. Use them if your desperate or have no other options.

Worse experience ever! Bought a car on April 4th and in just 1 week had tons of issues! Back up camera would stay on, car transmission would shift hard enough the car shook, they performed an oil change and couldnt reset the notification so now the car is stuck on displaying that I need an oil change and keys they provided magically stop working. Ive been locked out of the car countless times and their answer was they can figure out how to do it and I should pay another dealership to fix it!.So I decide you know what just take this car back and lets try something else and now theyre saying since its now my car all they can do is take it as a trade and and Ill have to refinance and put another down payment on something else and I havent even had the car for a year. Funny thing was there was another gentleman there complaining about similar issues with the car he just purchased.

Great experience. They were not pushy, but got me through the process quickly and smoothly.

I bought my truck here in 2016. I’ve done all my services with Power Ford! The y have kept my truck rolling for 95k miles so far! I needed some codes fixed and they knocked it out and had my truck back to me in 2 days!! Always great!!!

Bentley was very nice seemed he tried hard to get us the price in our range.Thought ful offered drinksOffered snack from vending.I would highly recommend power ford

Amazing experience all around. Definitely recommend this dealership to anyone looking for a car they truly care about the customer experience

Very helpful staff and good service. Went for a second key and they checked for recalls and got it taken care of since we were already there.

My experience purchasing a car at Power Ford was fun and easy. Everyone was excited for me to get into my new car they made it fun to be there. The entire team was great! Everything was handle, quickly before I knew it I was driving off.

Super quick service and communicated with me the entire time what my vehicle needed. Tim made my experience great!

I’ve been here in the past with good results. Not this time. I order a part over the phone, but then have to deal with three different people not knowing who had the part, or where the invoice was. They wanted to double charge the part. After a headache of going back and forth, I call the service department a fourth time and they call sales and confirm the ordered part. Today, three weeks later, I find that they didn’t use the part..So now, they have to have me come in, in person to return the part to get my money back. 3 hours of a headache, an hour of drive time for $111.62 in parts. I will not return to this location or recommend my other family members to go. I hope the disorganization and the $111 is worth the $10,000 they’ll lose this year from me recommending their shop to my family & friends.

I have always had a great experience at Power Ford. Tanner was the most recent person who helped me in the service department. Fast, convenient and friendly.

Made an appointment online; fast and easy process. Immediately welcomed upon arrival at dealership. Service advisor was professional, fast and responsive to my questions. Requested service was completed in a timely manner. Suggested services identified during vehicle health check were clearly explained. Very pleased with the service, will be back.

Sales person, Freddy, was kind and helpful. I couldnt afford the exact car I wanted but Freddy tried all day until he found one that was close to what I wanted with extra features no less. Freddy in no way pressured me. He is a nice salesman and very helpful. I love my car. Never owned a new one before. Thanks everyone at power ford in Albuquerque!

Power Ford was difficult to work with at first but have really turned it around and has taken good care of me since. Tim did an outstanding job getting my truck in and serviced in a timely manner. In addition to the power ford family. There are a few select employees that really go out of their way to help you, and then theres the sales team! I have purchased a 2016 Mustang GT 50. I have purchased a 2018 F-150 and also a 2019 F-250. All from Power Ford. Loyalty I tell you does not mean a thing. I recently wanted to sell the 2019 F-250. Custom wheels , leveling kit, visors, low mileage etc. Immediately I am like oh Power Ford will take care of me. I got appraisals at two other places before I went to Power Ford and Power Ford was not even close. Low balled me so much I felt insulted. After seeing my disappointment in there offer Then they wanted to talk. Their offer was $6500.00 dollars less than the lowest offer I received. I will no longer be purchasing any more vehicles from them. They could have done good with the truck considering the empty lot they had.

Great experience all the way around. We are new to NM but I can see why they have won so many awards. Would definitely recommend.

The service is very good. One small item of constructive criticism; always greet, or at least acknowledge, your customer as they enter the door.My experience is that I have had to seek attention both times I have done business with the Power Ford Service Department.

Fred Echaves is always very very helpful and super friendly. Really awesome service department. Thanks for always helping us out Fred.

Power Ford was so accommodating to us, as we were traveling across country. They gave us a same day!! appointment, which is unheard of where we come from. They changed our oil and treated us like we were local customers. Our service advisor, Tim, was so kind to our situation and made great suggestions as to the needs of our vehicle as well as checking out any recalls that may not have been addressed previously.

Amazing and courteous service. The staff ensures you know what they’re doing when they go over the details for car service. I was so well taken care of. In the years I’ve been a customer here I’ve never been hit with surprise charges. I can’t imagine going anywhere else to get my car serviced. I know my car is in good hands when I leave it at Power Ford

Everyone was very friendly. Tim answered all my questions easily. I was in and out for my oil change/check up in less than an hour. Ill be back for sure!

Buying a new car can be as stressful as it is exciting. Isiah, was friendly, knowledgeable and very patient with me despite my many questions. He helped me look through the inventory to find the car that met my needs.Justin tag teamed with Isiah and these guys got me the financing - no small feat in my case.Gary in finance wrapped it all up nicely and there was an actual bow on it when I picked it up.Ahhhh! Everybody was so nice!!!A HUGE thank you to Isiah and the entire team at Power Ford for an exceptionally good experience.

Horrible car buying experience as I was ready to purchase vehicle they sold the car right out under me for a person whom was reviewing car previously with no purchase deal. I even called prior to arrival to ensure car was available

Power Ford is the best they kept me informed about everything and didn’t leave me wondering about what was going on.

Dont have your vehicle serviced here! I had a new battery installed. Several weeks later while driving on the interstate, I lost complete power. My vehicle was towed to the nearest mechanic. He was shocked that my battery wasnt installed correctly which caused an arc and the battery to melt the wires. You would think that Ford would have replaced the wiring with the new battery or at least install the battery correctly for as much as they charge. I reached out to them and their solution wasnt an apology or to see what went wrong, it was to offer me the option to purchase a new vehicle. Purchasing a vehicle with them was seamless, but their service department...STAY AWAY! Go to your local mechanic

Great service, Michael was very knowledgeable and I was impressed on how they had my new truck ready in an hour.

The test drive and buying process was helpful and informative without being pressured to commit to anything. Our salesperson Caiden was helpful and laid back which made the buying process enjoyable.

Purchased new 2021 F-150. Whole process from negotiation to finance was quick and smooth.Got a great deal on my truck without the usual run around or being held hostage for hours.Would definitely recommend to family and friends.

The service department was very helpful in getting this major repair done. They kept me informed when the needed part was back ordered and the part can two weeks earlier than expected. The cost of the repair was less then what I expected after I researched the cost on goggle.Thank-you to the Service Department.

Power Ford did a very efficient job of changing my oil and checking over my car. I will continue to use them on a regular basis!

Excellent customer service. No pressure by the sales personnel. Highly recommended.

Anthony Gutierrez was our salesman and he was excellent! He told us he had only been at Power Ford for 5 days, but he was awesome to work with. He was patient, not pushy. Really friendly and helpful and answered all my questions. We went in saying we were NOT BUYING and drove off in a new Powerstroke and couldnt be happier. We bought an explorer sport at Power Ford last year and had the same experience. Everyone was friendly. From the sales staff to the finance department. We will keep our business with Power Ford in the future.

My experience was super fast and painless! Keno did a great job getting us the car for the price we wanted! Power Ford was absolutely amazing and so helpful!

I took my 2018 F-150 in for an oil change and to check a concerning grinding noise in the transmission. That work and some other odds and ends were all covered by the warranty. Power Ford ordered all the necessary parts and once they arrived the service department was able to complete the repairs in a few days. Darren was conscientious and attentive, keeping me up to date during the entire process. They even rotated the tires at no charge. I am satisfied with the experience and the repairs. The location is convenient and accessible.

Tanner in the Service Department at Power Ford is great to work with. He gives you status updates throughout the day on the progress of your vehicle. If you need service I highly recommend you ask for Tanner when scheduling you vehicles service needs.

Ford treats me respectfully and helps me anytime I have an issue . Buying and getting my new vehicle serviced by them has been great !

As a young woman buying a car on my own, I dealt with other dealers that were dishonest and deceptive, but once I started working with the team at Power Ford, all of that changed. They were so respectful and straightforward. Angelo was so helpful and was always available to answer my questions. The day I picked up the vehicle, they were very busy and we had to wait a few hours before we could meet with the finance team, and they took $100 off the price just for the inconvenience. My next car will definitely be from Power Ford!

Excellent customer service. Services done in a timely manner. Service department had all recalls on my vehicle repaired, not just the 1that I requested. Greatly appreciated.

Everything went smoothly and Im very pleased with both my new Raptor and the deal I got on it. Thanks to Keno and Tavo for a pleasant and low pressure sales experience. I have already recommended Power Ford to a couple people I know looking for vehicles.

I was extremely happy with the service department at Power Ford. My new F-150 needed to go in for repairs because of an issue with the transmission that was difficult to diagnose and ultimately needed input from Ford’s engineers. The service department and particularly Javier kept after it and kept me informed throughout. I had a customer of mine with a similar issue and we both happened to have Javier as our service rep. We agreed he was such a help

Darrell was so great to work with, he made it so easy and relaxing to buy the car we really wanted. I can’t thank him enough for making our FIRST car buying experience truly an experience. I’m so ecstatic with my new car!!

Horrible service no one wants to help they send you to Multiple people back and forth just because nobody wants to help you. Service department is a joke do not take your vehicle their.

I’ve had my new Ford Superduty serviced twice at Power Ford. I received great service both times. Things that impressed me were that everyone I dealt with was super friendly, they listened to all my questions and gave me real answers, check-in was fast and organized, they arranged for a ride home and back to the dealership to pick up my truck in a car with only me and the driver, the work was done right on all counts. And they were fast turning the work around. I bought my truck at a different dealership but they treat me like a king at Power Ford. I will be doing all my service at Power Ford. It’s a fantastic service department!

This place was Very awesome and friendly from the second we showed up. Keno was the person who helped us from when we walked in. I would highly recommend everyone I know to see him because of how he treated us. We had been shopping for vehicles all day but couldnt find what we wanted till we came to Power Ford. They helped us in so many ways and got us a great deal on our new Ecosport. While we were there we were treated like family. I loved the way they treated our 7 yr old daughter as well. She had fun while we did business. We would definitely recommend this company to anyone looking for a vehicle. Thanks again to Keno and his manager Mr. Huble Pineda for helping us get a new vehicle for our growing family.

I would recommend Power Ford to anyone. My sales rep Isaiah got me into the truck that I wanted. Great people skills. Keep up the good work!

The review of 1 star is primarily for Leslie in the service department. I have spoke with her now on 2 occasions- one scheduling an oil change and today canceling a warranty repair appointment. Her attitude,professionalism, tone of voice, and customer service needs improvement. After my first experience I chose to let it go, although I felt uncomfortable with the way she spoke. After my second experience with her I decided to write a review after I asked to speak with another person(who was out to lunch and wouldnt give me a time theyd return), then asked to speak with her manager(who was also out).I purchased a new vehicle in December 2020 with Justin Griegos, absolutely no complaints there.

When I went to take buy a car and I saw that there were a few minor scratches on the car. I was beyond mad but I was able to get that fixed and was satisfied with the vehicle I got. I was glad that everything worked out and I was able to buy the car I wanted.

I called power ford over the phone I did not have an appointment scheduled. The power ford team got me in for a truck oil change. They are very friendly along with good service. I would recommend power ford to friends and family!

I would have given them a five star but their online option of picking a service date failed. However that said from the time I dropped of my truck off, to the time it was ready, I was very pleased that they managed to perform all the checks I requested in a little over an hour and half. Additionally they have a very nice facility with free WiFi and bottle water and coffee. Will definitely come back if my truck needs service.

We were immediately greeted by a sales rep (Jose Arguello) who was extremely courteous and attentive to our needs and wishes. We never felt pressured while talking with Jose. He worked with us to be certain that we were getting the vehicles we wanted. Our closer was Nora Rashid and she was a joy to work with. The staff we had dealings with are very professional and managed to make purchasing a vehicle at Power Ford an enjoyable and pain-free experience.

Power Ford is First Class in service…to put my old F-150 back onto shape was a tough job but after finally getting the parts they needed from Ford they did it.My thanks to Fred and Bobby!

You should pay attention to your Check Engine light. I did and took it to Power Ford for analysis. Sure enough, the engine was BAD and needed to be replaced. (Not making this up). Got it back, with a new engine 1-week later, all covered by warranty, including the rental car. Incredible response time and service, especially considering COVID challenges.

Bobby and his team are great!! So thorough and conscientious! Thank you Bobby.

After a horrible experience with another dealership the day before from out of state. Power Ford came through with excellent customer service. The sales agent Kevin M. was professional, managed his time wisely between other clients, was polite, courteous and was never pushy or trying to sell me on other things. I came in with what I had in mind and drove away with something close to what I originally wanted. The finance person Nora R. was super amazing as well. She made things happen - even with a time crunch with getting my husband squared away so he could get to work on time, answered all my questions, got me a good car payment and good coverage for my new vehicle. They both had super amazing energy and very professional. They both made buying car Easy Peezy - A very different experience since the last time I bought a car 16 years ago. I’m grateful for giving me my space, efficiency, the wonderful interactions, and wonderful laughter!!!

Power Ford services and staff were really nice. My only thing was I wish the tech gave the service advisor more information about what the issue really with the vehicle not just the simple fact. But overall they were helpful.

My sales person, Joseph was amazing. He was friendly, personable and understanding. He made was was going to be a stressful situation as simple as possible for me.

Service is always done well and usually the problems are corrected accordingly. My only issue is I feel they are very overpriced and sometimes nickel and dime the cost which makes the price jump quickly.

It was great dealing with Power Fords service department. They were very helpful and did a great job today. 👏👍 Ford is the only way to go!