user
Lewan Technology
1551 Mercantile Ave NE suite d, Albuquerque, NM 87107, United States
Appearance

Comments
cl
Review №1

Great people, great place to work. Customer focused organization with top notch technology and expert support.

Ti
Review №2

In 2013 I managed to lease two large 7800 series copiers from Xerox Direct without service agreements (I took care of simple maintenance / repairs and supplies). I had no problems with the copiers for the first year, but then power surges from a fire on the end of the block damaged one copier. I located a tech at Lewan and he came out and repaired the copier. The charge was around $250 for the repair, which was very reasonable. After the repair, a salesman dropped by and told me Lewan could add service agreements to cover the two copiers. I spelled out the conditions, and price guidelines Lewan had to meet for the service agreements — Lewan met the conditions and we purchased the service agreements from Lewan. A few months before the lease was due to expire on the copiers, I asked Lewan and several copier vendors to give me proposals for new copiers. Lewan came in with the best pricing and service options. At the end of the lease in 2016, I returned the copiers (Lewan crated and shipped them for me), and I leased two more 7800 series copiers from Lewan. I have built a great relationship with the sales people and service techs at Lewan. Their service has been excellent, they are open and transparent, and we have had no surprises or issues with undisclosed cost increases or service limitations. I have leased large, production copiers from a variety of vendors over the past 20 years, and I had major battles with some of those vendors over promises they made but could not keep. Lewan has kept their promises, and they have been the most reliable, flexible and easiest vendor to work with, by far.

Am
Review №3

We have 3 Xerox machines from Lewan and they have been great. Our sales rep Tom is always available when needed. Customer service is friendly and helpful. Would recommend to anybody.

Lu
Review №4

We have a xerox machine from Lewan and we couldn’t be happier. Our rep is fantastic and gets us everything we need quickly. Carl will make your dreams come true.

Mo
Review №5

Working with Carl Vidal at Lewan Technologies was an absolutely pleasure. He did what he said he would do and took care of our company and the equipment we needed. Highly recommend Lewan here in Abq. Thanks for all your hard work and everything you did for our office!

Ra
Review №6

Lewan has exceptional service techs and their customer service is top notch! Our business has relied on them for years. Great pricing, excellent service and quality products.

Ky
Review №7

Our Rep Tom Faifer and all his staff that works with him ALWAYS come through for us whenever needed! Our printer went on the brink at end of the day and by 1st thing next morning Tom had what we needed to get it up and running again! Your customer service and care for your clients is astounding! THANK YOU LEWAN!

An
Review №8

Customer Service with Lewan has been outstanding! Anytime I need to order supplies or request a repair, service has always been prompt. I would recommend Lewan to anyone.

Ro
Review №9

The experience and service that I had with the representatives at Lewan was above and beyond any other printer service that I have ever used, they actually stood by all of their promises! 100% I would recommend to other business owners.

Information
5 Photos
9 Comments
5 Rating
  • Address:1551 Mercantile Ave NE suite d, Albuquerque, NM 87107, United States
  • Site:http://www.lewan.com/albuquerque
  • Phone:+1 505-828-2679
Categories
  • Computer consultant
  • Business to business service
  • Printing equipment and supplies
  • Copier repair service
  • Office equipment rental service
  • Office equipment supplier
  • Printer repair service
  • Printing equipment supplier
  • Toner cartridge supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Similar organizations