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The Cleaners On Lomas
6805 Lomas Blvd NE, Albuquerque, NM 87110, United States
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Ka
Review №1

How much do I love Excell Cleaners in Albuquerque NM? Let me count the ways...1. Jensen, who I think is the owner, is an absolute delight to interact with. He is a case study model of excellence. I heartily applaud the way Jensen rolls, in his business and his life... We need more Jensens in this world.2. Special laundering requests were cheerfully accommodated, from special odor-removing steps and water temperature to drying and folding requirements. I so appreciate their willingness to do these things, and cheerfully.3. Pick up and delivery was a breeze. Im in a rehab facility recovering from illness, and didnt want the facility to handle my clothing. Excell Cleaners picked up and dropped off my order on time and with advance text notice so I could have staff meet them. So helpful!4. Great results. My wardrobe and blanket were returned beautifully folded and stacked. Everything was fresh and bright. It smelled clean with no heavy scents (I dont think, still have Covid nose though).5. Price? I honestly dont care what they charge. I am all for saving a buck. However in this case, I save Big Picture in clothing replacement costs. I think they are comparable to the other reputable places in townAll in all, consider me a loyal customer and a raving fan! Oh and PS, they also do alterations. :-)

La
Review №2

Great service at a fair price. Very pleasant to work with. I dropped of a suit and it was ready the next day by 4 pm. Same day service is available if you drop off by 9 am. I live 40 minutes away but its worth the drive.

Je
Review №3

They’re Passionate about impossible stains! I came to them with a huge pile of trouble, a thick goose down comforter that my criminal cat, Humo had decided to decorate with a huge urine puddle. They were relentless though, and would not give up cleaning it until it was pristine, but also safe of harmful chemicals. I’m so grateful for their their friendly and warm customer service. And their integrity, any other place would have charged me an arm and leg. I will return again, hopefully not with the same troubles. Thank you!

Da
Review №4

Top notch service. Highly reliable and very knowledgeable and professional. Best cleaners Ive found and when a mistake is made they apply discounts and make sure to let you know what they will fix. My cleaners from now on💯👍🏿🏆

Ta
Review №5

Thank You for making my jacket like brand new feeling again. The altercations on the zipper were great. The owner greeted me like we knew each other forever. Friendly, respectful, understanding he remembered me. I will definitely recommend this place to my friends

Fr
Review №6

I’ve used The Cleaners at Lomas a few times over the years and have always liked them, but I was particularly impressed by my most recent experience with them. My husband and I got married during COVID and are hoping to have an anniversary party soon now that the health risk is a lot lower, but my wedding dress that I’d like to use again had gotten quite dirty (walking through the location parking lot, getting pictures in the uncultivated land, etc.) Jensen not only offered me an excellent deal on the cleaning, about $150 dollars, but he also steamed my dress as well. The cleaners have wonderful customer service and are good at what they do—I’ll definitely keep coming back here for all my dry cleaning needs. ☺️

Jo
Review №7

This is personally the best dry cleaners in town for me even though I travel over 12 miles from the west side to get to this location. Both the Cleaners on Lomas and Excell Cleaners have made things so much easier for me and my family and SPOTTED on every single time. Their quality is top notch and the customer service is phenomenal. Ive been here for the last two years and we came from Chicago and they treat me with such joy and happiness. High recommended!!! Ask for Jensen :)

Ki
Review №8

Great customer service and welcoming staff! The clothes were all done on time and were affordably priced. Will definitely be using them again. Wish there was one closer to home.Dropped my clothes off for Excell Cleaners - The Cleaners on Lomas. The lady who works in this area was very nice and helpful. My clothes were very neatly put together for pick up.

Mr
Review №9

The absolute best, Best customer service, Best quality, and the Best treatment. Jensen has never left me hanging, and always takes pride in the work they do, Positive, Kind, Caring, and passionate for there quality of work are just a few words to describe this wonderful business. Thanks Guys

My
Review №10

No doubt. Best cleaners in town :) highly recommended! I came here once a week and they get things done fast, efficient, and ON point! Everything came out professional and the customer service is just amazing! Always appreciate good businesses!

ma
Review №11

I cannot recommend this incredible Cleaners enough. Jensen and his staff are so accommodating, professional and kind. They are the best cleaners I have ever gone to in my whole life. They go out of their way to help people and provide incredible service and perfect results. I give my highest recommendation to anyone seeking an extraordinary Cleaners, go to this one.

Ph
Review №12

If this is not the best dry cleaners in town then I dont know what is. I have moved from the Europe to New York to California and now to New Mexico the city of Enchantment and this is my to-go cleaners. Before speaking to the quality of the clothes, I have to mention the customer service is TOP notch! They are friendly, responsive, and more importantly, they care for their customers. I spoke to the gentleman Jensen, who I believe is the owner, took care of me just like I was his 30 years loyal customer. I am a little OCD and the quality of the clothes came out great. Say no more, they got my business! :) Outstanding

Ev
Review №13

This was my first time coming to The Cleaners. I brought in a wedding dress from the early 1950s to get cleaned. The dress was very fragile and had multiple layers of satin, organza and lace. It had been crushed and was extremely dusty and dirty from storage. The gentleman at the Cleaners on Lomas was so knowledgeable, polite and professional. He spent a great deal of time on the dress being very careful and conscientious since the dress had sentimental value and was so delicate. The dress came out SPECTACULAR! I never knew the dress was so beautiful having seen it hanging in closets for so many years. I so highly recommend this dry cleaners to anyone/ If they can handle such a special item as a wedding dress, I have no doubt they would do well with any item of clothing. It was worth coming across town!

Sa
Review №14

I am coming up on my first anniversary of moving to Albuquerque. One of my first task was locating a good, affordable and professional cleaners. Boom, success after only three tries. The cleaners on Lomas rang every bell and very well. They are so good I still use them even though I’ve moved to the Westside. The small detour I take on my way home from work once a week is a minor inconvenience for good service and a smile. Always. It’s not only the regular service, it’s also the little things like a button here or there or a stitch or two. Always, not a problem we’ll take care of it. Great business with great customer service.

Re
Review №15

Paid $100 for wedding dress cleaning. Received dress back with stains on the bottom portion of the dress and was told “cleaning was not guaranteed”.Addendum, owner called me personally to remedy issue

Se
Review №16

I really love coming here they always do a great job and show concern about my cloths. I had a printed job done on my pants, shirt, and they let me know the risk before I paid. Definitely, the best I been to so far it’s one of those companies you can be loyal too. Thank you for your service!

Re
Review №17

Very nice experience, it cost a little more then I am used to, but the people are extremely friendly, and they do good work.

La
Review №18

Did a great job cleaning my clothing.Their staff is so sweet and genuinely friendly and that really sealed the deal.I think I found my go-to dry cleaner

An
Review №19

I had the owner took time out of his day to talk and share his professional advices to me despite many of our items were in need of cleaning. Many alteration pieces were complicated, curtains needed to be hemmed, old stains. Thank you the Cleaners for bringing such an amazing experience to us !

Mo
Review №20

Next day service, they did a great job on my husbands suits.

Jo
Review №21

Great attention to detail, amazing work, and very friendly and extremely helpful staff. Tried other cleaners around town for my dress shirts/pants, but went here because of a highly recommended review regarding military dress. Was not disappointed and would also highly recommend to family/friends. Great establishment/business.

Do
Review №22

Ive never used the dry cleaning process before so this was my 1st experience with the dry cleaners. I had a pair of $200 Michael Kors pants that had oil stains from a tire. I let the stain set for a week and thought Im gonna have to trash these pants. You can imagine I was not a happy camper. After taking them to this place that I just happen to be driving by, they look brand new! I highly recommend doing your dry cleaning business here! Im going to make this place my regular place, you should too! Great energy.

Ki
Review №23

Wonderful staff and very friendly! They give military discounts and they were quick, they call to let you know when everything is done.

Lo
Review №24

Ive been going to Excell Cleaners on 2nd Street for many years. They have always been awesome. Now that Ive relocated to this side of town, Im glad to be able to use service from the same wonderful company. Very glad youre here!

Ju
Review №25

Brilliant service, excellent cleaning, friendly staff and reasonable prices!

Li
Review №26

The Cleaners on Lomas performed superbly to deliver outstanding results, given a very challenging order. On time, outstanding service, including loading exceptionally heavy materials into my car. If you have a challenging cleaning problem -- never fear -- The Cleaners on Lomas are here. By the way, I placed my order with Excel Cleaners on 4th Street, ABQ, and they were very helpful, including determining a completion date, which they held to.

Pa
Review №27

Great having these people to patronize, the new ownership is kind and funny. They are professional and friendly and I will not go anywhere else to get my cleaning done. They manage cleaning for my professional life and for the physicians at Dermatology of NM!! Great job team!!

Ma
Review №28

Don’t go anywhere else. Jensen and Haley will take care of you 🍻

M
Review №29

Took my wedding dress to be cleaned before the wedding and they did a fantastic job. As I got it to my sisters house that evening, her dog had a scare causing her to pee everywhere and on my dress. Called back to The Cleaners as we had only left there less than 30 minutes and Jenson said to bring it right back. He was able to get it cleaned with minimal problems. Im so grateful for his help in saving my dress.

Br
Review №30

Friendly and prompt service. I will be back.

Be
Review №31

Place was great! They took good care of my clothing! Did exactly what I asked loved it!

Gr
Review №32

Extremely satisfied with the quality of work from The Cleaners on Lomas. Clothes were clean, all buttons were still there, and the customer service was excellent. Very reasonable prices make this place my new go-to dry cleaning service. Finally found a place that can do the military creases properly and even make alterations. Thanks guys!

An
Review №33

The cleaners on Lomas always has my dry cleaning on time and done to perfection. Very quick turn around time for pick up and friendly customer service. Highly recommend.

Em
Review №34

Excellent service! 🙂

Em
Review №35

This is definitely my go to place when it comes to dry cleaning in Albuquerque! I think any store can wash your clothes at a decent price but its really the customer service that sets this place apart. It took only one visit for Jensen to remember my name. They have two locations and Ive had a number of things cleaned at both places. The cleaning quality and attention to detail at both places are spectacular.

kh
Review №36

Great services with affordable price. I’m the guy who suits up pretty much every day, and I need to bring all of my suits here almost every week. The owner and the staff are extremely nice and helpful. They’re willing to go above and beyond just to make you feel happy with their services. I would definitely recommend this place to everyone I know

An
Review №37

Nice work and people.. Best cleaner in Albuquerque..Thanks Jenson :)

Mi
Review №38

Excellent service by efficient, friendly staff. Very happy with the quality of dry-cleaning received.Thank You

Mo
Review №39

The service is fantastic!! They took great care of the clothing!! The clothing looked amazing!!! They offered suggestions. They are very professional and have great customer service!

Cy
Review №40

Brought in 2 wool coats that hadnt been cleaned in years! They did a beautiful job. Also brought in a bedspread and shsmes that got tossed on the patio and took quite a beating. The set looks new again! Thank you!

Ad
Review №41

Friendly, fast, good work!

Ve
Review №42

Good place for my suits

mi
Review №43

I had the worst set in stains imaginable in my blouses, and they look brand new again! Wow! These cleaners are masters!

Ev
Review №44

This was an amazing experience at a Cleaners. I definitely will alway go there. Professional service. They went above the norm, I had 5 suits 7 shirts cleaned, and altered in three days. Theylook and feel good. I looked good in them. Thanks you Guys Thanks Jensen.

He
Review №45

I highly recommend The Cleaners On Lomas. They do quality work. I have taken dresses and suits to get dry cleaned at other cleaners in the past and Cleaners On Lomas surpasses the quality of cleaning compared to other cleaners in Albuquerque.Frank (the owner) is so nice and his staff is wonderful. They are very pleasant people to work with. Their prices are very reasonable and they do not overcharge. I asked Frank for a tour of the facility and he gave me a tour without hesitation. I have always wondered what dry cleaning from start to finish entailed and now, I know. Such a nice man! Now I understand why they have been open for so long.You should definitely support your local dry cleaners.

Ta
Review №46

Whats the definition of a great dry cleaner? Great service, reasonably priced, timely return, and NO BROKEN BUTTONS OR DAMAGED CLOTHES! The Cleaners on Lomas have always taken great care with my items. They are truly professionals and I am very thankful they are my neighborhood ckeaners!!UPDATED 5-25-21 Jensen and Haley are the new owners and are equally wonderful. They really go above and beyond. Their alterations (Jensens mom does them) are excellent.

Da
Review №47

Ive been depending on the the cleaners on lomas to service 100s of military uniforms monthly and they do an excellent job each and every time. Their dedication to customer service and pricing is among the best.

Sh
Review №48

This cleaners are awesome. I had an outfit I needed to wear that night and they got it ready in plenty of time. They even delivered. I will never go anywhere else!

Be
Review №49

Wonderful. Knowledgeable service with personal attention! It was my first trip there and will definately NOT be my last... my white fur coat looks like new. Highly recommend them!

Vi
Review №50

Frank runs a great business and has an exceptional focus on small details - we at the New Mexico Ballet Company only entrust our precious costumes to him for cleaning.

F
Review №51

Superb, top of the line service. Kind, courteous staff. Jensen is awesome. Thanks, again.

Sh
Review №52

The Cleaners on Lomas, is by far one of the best cleaners in Albuquerque. Great value on their prices, will be going back.

Ce
Review №53

Great service and great work. I take my military uniform and they do a great job.

Ba
Review №54

FANTASTIC SERVICE. If you are looking for a reliable, friendly and professional dry cleaning service in the neighborhood - the Cleaners on Lomas is perfect. Quick turn-around, great hours and reasonable prices.

ja
Review №55

I’ve been taking my clothes to this cleaners for years! Good prices, friendly employees and they finishs in a timely manner.

Av
Review №56

Great customer service 🙌Fast turnaround time and some of the best prices in town! And they do alterations!

Je
Review №57

Ive been visiting Frank and his staff for almost 15 years. When I first moved to ABQ for my job, I needed someone to keep me looking good. I let The Cleaners wash and press all my shirts and dry-clean all my pants. All these years later, it has paid off - Im still one of the best dressed at the office! They always get the job done! Go See Frank!!

MV
Review №58

Nice staffs, reasonable price, fast service, and my clothes came out spotless.

Na
Review №59

Brought my suit there couple times. Very attention to detail.

Fi
Review №60

Our drapes were caught in the door during a wind storm. There were two black wide stripes along one side. We took them to the Cleaners on Lomas for help. There were no stains when they were finished.Frank, the owner arranged for someone tro deliver and hang them for us as well as getting them back to us in less time.Thanks for the exceptional service! Give them a try, you will not be disappointed!Pat and Claudia Patrick

le
Review №61

Very friendly place

Jo
Review №62

I have used the Cleaners on Lomas weekly for over a year to have my office clothes washed and pressed, and they always do a great job. Frank his staff are very polite and friendly, the prices are fine and the service is quick. The location is perfect for Kirtland to I-40 traffic.

JO
Review №63

I take suits, silk blouses and cashmere sweaters - the service is personal and very good. Everything comes out beautifully. I am particularly happy with the sweaters.

Ai
Review №64

I took them a blouse that I thought was a lost cause, but they were great! Great customer service, reasonably priced, and they saved the blouse. I will definitely use them again and recommend them to any who is looking for a cleaners.

Om
Review №65

My most expensive suit had a couple of stains that would never come out. I tried almost every laundry place in the city and they couldnt get it out. Just before I was about to give up i decided to give The Cleaners On Lomas a try. And when i picked up the suit it was as good as new. Would definitely recommend.

gr
Review №66

Absolutely the best clean in New Mexico! High quality cleaning and great service.

Ad
Review №67

Great service and business hours that actually work for busy professionals! Not to mention a convenient location... thanks and keep up the good work!

Le
Review №68

Love this place. Grrreat service

Sh
Review №69

Theyre very nice and helpful. Timely service and they do really good work. The price is reasonable as well, which is great.

Mi
Review №70

Thank you Frank and the Cleaners for always delivering consistent, quality dry cleaning.

Ma
Review №71

Tina is awesome, very personable. Had my suit done same day.

Gl
Review №72

First issue i had with them was seconds after i walked in, the middle aged Hispanic receptionist began talking dirt on a customer in the parking lot to me, horribly unprofessional.Following that she complained to me about how my 2 jackets were dirty, why yes they are dirty, thats why i am bringing them to the cleaners...Fortunately they did have my garments available for pickup on time but upon inspection they neglected to clean the dirt off the cuff, dirt off the breast for both jackets, and the collar had several lint balls remaining from storage over the summer. Luckily she only charged me $40 for delintingThis place is the most abysmal cleaning establishment in the city, it would honestly be less hassle and probable cheaper to throw your clothes away and buy new ones instead of going here.

Ly
Review №73

They offer great customer service as well as quality work. Keep it up guys!

Is
Review №74

I needed some clothes for work cleaned. When I picked up my clothes, they were still dirty. Really disappointing.

al
Review №75

Wonderful work! Finally someone I can trust with my clothes when I don’t have time to do so myself !

Di
Review №76

Good, but expensive. Got out all the stains.

Be
Review №77

Great job on my shirts...

Tr
Review №78

They have ruined my shirt by not getting them clean and other garments.This has happened on several different times.When asked about getting it fixed I was treated rude by the owner.

Je
Review №79

Service was very pleasant.

Za
Review №80

Great service and speed. Wont take my clothes anywhere else.

E
Review №81

Very clean location

L
Review №82

Always friendly, and good service.

Gr
Review №83

Good friendly service.

Ch
Review №84

Dry cleaning

Vi
Review №85

Inconsistent pricing.

Information
33 Photos
85 Comments
4.7 Rating
  • Address:6805 Lomas Blvd NE, Albuquerque, NM 87110, United States
  • Site:http://theexcellcleaners.com/
  • Phone:+1 505-265-2689
Categories
  • Clothing alteration service
  • Dry cleaner
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:8am–6pm
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