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Paul Davis Restoration of New Mexico
7820 4th St NW, Albuquerque, NM 87107, United States
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Ka
Review №1

Happy we changed to Paul Davis! Everyone was professional and informative. extra plus! knowing when arriving they will have a mask on. Thank you everyone for working together to help get my house back together.

Al
Review №2

A great shout out to Maggie, Evan, and Alexis for the excellent work, craftsmanship, follow-up and overall satisfaction that I experienced. It was a pleasure working and getting to know you. I would highly recommend Paul Davis and tell everyone to ask for you guys.

Je
Review №3

One of the most unprofessional companies we had the misfortune to have to deal with - the 1st project manger (Louis) was fired so we were assigned Dylan, who was pleasant to deal with and strung us along with all kinds of requests like lead and asbestos testing, a quote needed for abetement etc. There was no asbestos, the lead was negligible so Paul Davis agreed to do the demolition and rebuild but at a price FOUR times higher than the insurance adjuster had estimated. When our insurance asked for a second bid from a plaster sub-contractor they apparently decided that they would not be able to warranty the work and would “bow out” - only nobody informed us or the insurance about the decision until I called because another 3 weeks had passed without any communication. They told us it was a roof issue - which the adjuster, a roofer and another company we hired strongly denied. If you value money, your sanity and time - stay away!

Al
Review №4

I was left out in the cold on an interior repair of my daughters house, the job had started back in early June but was put on hold until the roof could be repaired. After a month of on hold until roof could be replace, called to reschedule and this company dropped my case. Where a rep from the company said they could and would not take any more new cases. This was a pending job...was given instructions to seek a competitive company for services....bad business.....stay away.... Alfredo Apodaca

Ca
Review №5

The whole Paul Davis team was great! From start to finish everyone was kind and polite and most importantly knowledgeable. I knew the job was going to be done correct by professionals in the industry. Would highly recommend.

Ni
Review №6

My experience with Paul Davis was positive, the administrative and leadership staff was responsive and flexible, and the workers were competent and professional. I recommend proactive communication as this is a busy time all around and the crew is often juggling various jobs.

Ma
Review №7

Wish I could leave 0 stars! Hired them in 2016 for a major Reno/restoration after our house flooded. Terry (the owner) was very difficult to deal with from the beginning and our home felt like a low priority for the company despite the almost $100k contract we signed with them and the fact that we lived in a hotel for over 4 months during the job. He would refer us to places to pick out cabinets, tile and carpet, etc. but the rest was up to us including taking our own measurements. We wound up doing all of the research and shopping and then would pay him to simply make the purchase so he could “get his profit.” The quality of the work was poor and some things already need to be repaired. For example, we picked out floor tile for our master bathroom and laundry room. Paul Davis did the tile in the bathroom and we wound up doing the same tile ourselves, because we were tired of paying Paul Davis, in the laundry room (first time ever doing tile ourselves.) Now 2.5 years later the entire master bathroom floor has broken apart and needs to be completely redone. The grout come out after about a year and every single piece of floor tile can be removed by hand. The laundry room is fine. Over $1,000 sunk. Don’t waste your time or money with this company.

ja
Review №8

The team came in a got right to work and didn’t stop until the fans and dehumidifiers were set and the drying started! Plus they arrived before the other company even called me back! Thanks guys!

Ph
Review №9

Paul Davis Restoration offers top notch service. Additionally, they offer CE Credits for Agents and Adjusters. I would highly recommend. Thank you Donna and Kristi!!

Jo
Review №10

Every tile on the backsplash was scored and broken with a hammer to fit, rather than cut. 3/4 of my kitchen is now covered with broken tile stuck to the wall. The butcher block counters were caulked together and sealed against the wall with mortor rather than a waterproof latex based sealer ( Im now in the process of chipping away the mortor since it has hardened and cracked.) The paint was and still is incorrect, plus only parts of the wall were cover3d twice. The vents for the waterheater are randomly drilled holes in the drywall closet it now resides in, apparantly this was considered ventilation since a metal vent was half-heartedly screwed into the wall cover it. Two days after moving back in, the vent fell off.... The project manager had to be told repeatedly what to purchase for items in the house, so often that we lost two orders at Lowes and had to reorder, adding another 4 weeks to the project. None of the excess materials were left in the garage as we were told. After spending almost 6 months out of our home while dealing with illness related to my deployment in the Army which still plague me today, I was able to send off an email to the CEO with pictures and emails as proof to the poor job done. The response was I stand by my peoples work, you should have brought this up earlier. I am currently looking into legal help with this both with civilian lawyers and any resources I can be pointed to with the Department of Veterans Affairs since Im also a 100% disabled combat veteran.

Mi
Review №11

The company is very professional. They provide CE credits for Adjusters. The class was amazing! Thank you, Donna and Kristi. 5 stars

Le
Review №12

Excellent customer service through the entire process. The restoration was clean and well contained in our home. Very communicative technicians.

Th
Review №13

Paul Davis was all about getting my business. They were Johnny on the Spot the first few days and got my house dried out. Then it took 3 weeks to get my floor done. By then they have you on the hook because you cannot just stop and go to someone else. You are at the mercy of Paul Davis and they took their sweet time getting the work done. Terry is a con man and should not be trusted. I would never refer Paul Davis to anyone.

Jo
Review №14

If you have an insurance claim, absolutely use Paul Davis. Our experience with our contractor, James Retter, has been a ray of sunshine in the several awful experiences weve been through. Hes been responsive and a pleasure to work with. When our house got broken into, he didnt have to drive out to us to stay with us until the house was secured. But he did. Top notch customer care.

an
Review №15

Donna is amazing and fast! Well to be honest the company as a whole is very professional and provide quality work. They also provide CE credits for insurance agents, although this was my first time taking it, I was especially surprised with how involved and hands on the class was. I give an A++Keep up the good work guys!!!

vi
Review №16

The Water Mitigation Team have provided excellent service. The Project Manager Israel Jaramillo has been exceptional - very thorough, careful - he has concern for doing a really great job. The Restoration Manager Terry Gates is working hard with our insurance company to facilitate the restoration. He does a good job of communicating with everyone.

Li
Review №17

The help from the Paul Davis crew was invaluable with our challenging cleaning project. They went above and beyond with support along with providing guidance and reassurance. They were empathetic and highly professional. The men assigned to the crew were respectful, self-directed and hardworking. They completed the job quickly and ultimately saved us thousands of dollars by getting the job done in half the time expected. We were extremely pleased and grateful.

Ma
Review №18

Dealing with insurance is never easy, Paul Davis team lead by James and the primary techs; Zack, Donavan and Shawn were patient and flexible.After a total drain line replacement due to water backing up into my home, I finally have a working kitchen and bathroom. Great job!

B.
Review №19

The company is very professional. All classes conducted by the PDR staff are exceptional.

Ve
Review №20

Israel was incredibly kind, respectful and informative through the entire process. Israel came by regularly to monitor the progress of drying out the area damaged and would make changes as needed base on how the area was drying out. Each time he came out, hed give me a status update so I knew what was happening and what to expect. Thanks for the great work, kind and professional approach!

Ke
Review №21

We had the very best experience with the Paul Davis Restoration team. Their claim manager worked with us to get the project completed in an orderly fashion and put the right workers in place to do all facets of a 15 thousand dollar claim for interior damage to our home. Project was completed in a timely fashion and the work was excellent. Our first experience with this type of insurance claim but the Paul Davis workforce got us through with flying colors. Would highly recommend this company and would use them again with no reservations. Customer service level was old school. We felt our project was high priority with them like it was with us. Hard to find that kind of commitment and follow through these days.

TM
Review №22

All around Great Company! Yes the provide outstanding courses for continued education that are time efficient, valuable and fun.... they also provide amazing service to our customers. The kind of claims that Paul Davis has to deal with are never pleasant! But through their outstanding customer service, it makes the process easier for the client. They show they care, they are on time and they do what they say they are going to do! ( in this day and age, thats hard to come by in customer service) THANK YOU PAUL DAVIS TEAM!! FOR ALL YOU DO!

Mo
Review №23

Prompt immediate service when needed and exceptionally well-done. Polite, caring and considerate folks work for Paul Davis. James Retter with crew members like Israel , Manny and others are super heroes! Call them for a job when you want the best!Sincerely, Molly Weber

Jo
Review №24

I had Paul Davis come out to help mitigate a water leak I had in the house. They were very fast in coming out but it showed in the work. They broke several items moving them and when they left we were left with no electricity. When I called and told them they sent out Greg who told me “they didn’t know how the house was before.” My house had electricity before they came out. Days went by they still didn’t care to address anything or to call an electrician. One day a different guy came out from their company to collect the fans and he fixed the issue within five minutes!!! He said they shouldn’t have plugged everything into outlets they should have used the spider box from the beginning! I then called to see what would happen with putting everything back together and multiple times I had no calls back and Greg told me they were “too busy for my job.” I appreciate the honesty but I don’t appreciate the fact it took numerous calls and that they don’t value their customers. Very disappointed.

Le
Review №25

Very informative continuing education course!

Ev
Review №26

I cannot let 2019 close without doing a review on both Dustin and Todd and the great job they did on my townhouse rental. Dustin took care of a mold problem and kept me informed the whole time as to what was being done. I had never had any claims on my insurance and Dustin was helpful and very willing to answer the many questions I had regarding that. Todd did an excellent job on the reconstruction after a burst water pipe and always kept me updated on the progress of the repairs. Both gentlemen were knowledgeable and professional and a pleasure to work with.

Re
Review №27

This was the second water emergency incident at our home, one involving extensive flooding, the other a roof leak with ceiling and wall damage. In both cases, Paul Davis professionals responded with speed and care and consideration for our personal situation and needs. They worked well with our insurance company and finished both mitigation and restoration jobs as promised and on time. Id recommend them to anyone.

Ru
Review №28

Paul Davis restoration does great work and is very responsive.

Je
Review №29

Recently attended CE Ethics course with Kristi and Donna. We had the best time I have ever had in a class. The ladies are very engaging and made the class very fun. They even brought in dinner. I highly recommend them and will be looking forward to our next CE course. Thank you both!!!

Va
Review №30

Kristi and Donna came to our office to provide a CE Ethics course. Very informative and fun! We had a great session and I am very thankful for bringing this class to us. Thank you! Kudos to Kristi for presenting an awesome class.

Ma
Review №31

As an insurance representative, we provide our policyholders with a company that will take care of their water claim issues in a timely manner. Paul Davis Restoration is that company who is staffed with educated, experienced and efficient professionals. The opportunity to attend continuing education courses hosted by Paul Daviss staff is informative, valuable and enjoyable to attend. Thanks for all you do :)

Ry
Review №32

I have dealt with Paul Davis quite a few times here in the Albuquerque area. Very knowledgeable,friendly and experienced staff and crew. They have always been on time and are very attentive to all needs. A well-deserved 5-star rating. Keep up the great work!

Ri
Review №33

Kristi & Donna hosted our ethics class requirement and they were phenomenal. Both are professional and knowledgeable. We would recommend them to any insurance company who needs CE credits. Kathy McDonald

He
Review №34

I had a really good experience with Paul Davis Restoration. The work was A-Plus, but the thing that impressed me the most was the PR with their customers. They make you feel like you matter, and they will do anything to impress you. The cleanup was the best! All in all, it was a good experience. I would recommend them to anyone that needs their services.

Mc
Review №35

I was behind one of this companies black vans in the Chickfila drive thru about 39 minutes ago. License plate NM AHLN47. As we go through the drive thru, one of this vans ladders gets stuck to a chickfila umbrella that a worker was underneath to stay cool. He gets out of his vehicle clearly irritated and tries to unhitch the ladder from the umbrella but the Chick-fil-A worker has to manually disassemble the umbrella and basically broke it to get his ladder undone. He gets to the front to pay, and literally gets out of his van, stops the line for over 5 minutes, to yell at this poor high school aged worker boy. And then another elderly woman worker. Poor, poor show of character, especially in a company vehicle.

Jo
Review №36

Kristi and Donna are the best CE class administrators we have ever had. They come prepared, they are animated and fun, they use good teaching techniques and they bring snacks! As a former teacher, I have endured many hours of CE classes; in my humble opinion, Kristi and Donna are way better than most CE classes I had as a teacher!

Jo
Review №37

Great real estate CE with Kristi Greiner, thanks!

ab
Review №38

I had two restoration jobs completed by Paul Davis: (1) Repair ceiling after the roof leaked; (2) widen bathroom door for easier access. In both instances, the work was very complete, professional, and quickly completed. Their staff was pleasant, hard working, and knowledgeable. They protected the house from dust with plastic sheeting and cleaned up every day before leaving. They left the house and front yard spotless. I highly recommend them for home repair or restoration. My insurance company also guarantees their work.

Am
Review №39

Paul Davis restoration staff are professional and compassionate. They provided water damage assessment, mold mitigation and treatment in the most caring way possible for this issue. I was delighted with the progress and the manner they carried out the work. So grateful for this service. Thanks again.

Lu
Review №40

I have used Paul Davis Restoration for continuing education classes for my insurance business. Everyone I met there has been courteous and knowledgeable. I will happily recommend your training classes to my peers for their future education needs.

Na
Review №41

Top notch - thats all we can say! Our insurance company recommended Paul Davis after a minor disaster in our house. What a great choice! There were two teams to address our problem, and both were superb. Israel, leader of the clean-up team, was diligent in monitoring the progress of the dry-out. James, leading the restoration, was responsive, courteous, and effective. The quality of the results is simply great! If you have a choice, choose these guys.

No
Review №42

I had the pleasure of attending a class for my insurance adjuster license at Paul Davis Restoration. Donna and Kristie are amazing. The staff at PDT was extremely helpful and definitely knew what they were doing. I would recommend them to everyone I know!

Ly
Review №43

JW came to our home to assess a mold contamination that occurred because of poor work done by a previous contractor. The bid was extremely detailed and accurate. We got bids from several firms, and Paul Davis bid was the most professional and reasonable.The abatement work was done promptly, and effectively by courteous and skilled workers, who answered any questions we had about the process. Because we could not personally view the area and the work in progress, they took pictures every day to show us the extent of the contamination and what had been done.They did great work and, knowing that, we have peace of mind that the remediation was well done, and complete. I would definitely recommend Paul Davis!

Jo
Review №44

Our experience with Paul Davis was excellent! Their entire crew was knowledgeable, professional, and time efficient. We were very pleased with the entire service and would highly recommend them in the future!

Su
Review №45

We enjoyed a wonderful CE class at our office. The discussion based class was informative and interesting, and unlike most classes, the time flew by! I strongly recommend the Paul Davis CE classes.

Ro
Review №46

Returning from a 2 week vacation in Europe we discovered the hot water pipe in the basement had developed a leak and shot hot water into the roof of the basement for 2 weeks. Paul Davis came out and over a period of 4 months coordinated with a number of contractors to restore our home. It was a difficult job and all the employees of Paul Davis worked with us in a professional considerate manner. We are very pleased with the results.

Jo
Review №47

Issac and the crew of Paul Davis Restoration were timely, clean, efficient and very diplomatic and concise in discussing the process on the insurance claim they were contracted to help remedy. They were just as efficient in the work they did. I would recommend them.BK

Hi
Review №48

Israel Jaramillo came to steam clean the bathroom tile in the bathroom where the fire started & did an excellent job. He was very professional & went beyond his job in my opinion by first inquiring about what my concerns were about the tile & then explaining what he was going to do do to clean the tile. When he was done he asked me to check & see if the cleaning met my approval. He was also very kind to explain to me how to keep my tile clean & how to seal the grout. I am very happy with his work & you should hire more people like him. He is very respectful, has great manners & is very professional.

Yv
Review №49

I have a rental that needed work after a busted pipe. I was not there to see the work, but my tenant sent a glowing report of the quality of work that was done quickly and efficiently. She was very happy with the outcome and with the professional manner of the workers.

Ro
Review №50

Miranda Lavato and her team were outstanding. During my interactions with Miranda, she was professional and personable. I was very comfortable with the manner in which her team handled our personal property, the residential cleaning ans smoke odor elimination. She took care of business and got the job done professionally and timely in spite of our schedule changes. While the work on my house is ongoing ro repair the fire damage, I gave no regrets about working with Paul Davis Restorations.

Li
Review №51

I used them for my continuing education course and Im very impressed of how great they serve us. I definitely will use and refer Paul Davis to others.

Ju
Review №52

Managing commercial properties can be challenging at times and Paul Davis is always very responsive to our needs. When we have a flood, they are quick to respond and do a great job communicating with us. Their team is experienced and we can trust that the work will be done correctly and professionally. Their knowledge about mold gives us peace of mind so we dont have to worry. I will call Paul Davis first every time!

Ar
Review №53

Paul Davis Restoration Company is a company I would call upon again for any future repair needed to our home. Cole, Ed and Ralph were knowledgeable, dedicated and polite. We were informed who and when workers would arrive. Any problems were dealt with quickly and efficiently. The work site was always cleaned at the end of every shift. This company knows how to provide service.

Ro
Review №54

Paul Davis did an outstanding job fixing our home after a storm damaged the roof and room beneath it. The workmanship earned them 4 stars alone. What set them apart from other contractors and cemented the 5th star was their timely communication and customer service. We had everything we needed done in writing, and their team communicated with us at every step of the repair. If a team wasnt going to make a pre coordinated time or date then we received a phone call to work out new times or plans. That was immensely refreshing. We wholeheartedly recommend Paul Davis for damage restoration!

Am
Review №55

First time I needed an important work for my house and I found out that Paul Davis Restoration is very professional. The work was done while I was out of the Country and I was in touch with the person responsible to take care of the work. He did a great job to inform me and send me pictures when the work was finished. I really like this company, they gave me the opportunity to enjoy my vacation while they were working in my house.

An
Review №56

The initial bid for the demolition was done quickly and that they could begin the following week. When I inquired if construction would begin after demo, the PD estimator said I dont know, Ill get back to you He then told me it would be a month (!!) until construction could start. What a disastrous way to start. A month later, the job began...and then stalled...and then resumed...and then stalled. You really have to get after them to move forward. One thing Paul Davis does quickly is collecting money.Overall, the job was completed to my satisfaction. It took almost 4 months to repair and rebuild a leaky steam room. (A friend of mine in Houston had her whole house redone in 5 months). Every employee contracted by Paul Davis was kind and competent. One employee of Paul Davis sometimes had a snarky/unprofessional edge

Gr
Review №57

I could not be happier with Paul Davis Restoration. Again and again over the many months, their professionals went above and beyond the all of duty to help me out in so many ways. The owner, Mr. John Sheriff, was there with me every step of the way and I cannot thank him enough. WELL DONE Mr. Sheriff!PS Special kudos to Holy, Ed and Vicki too!!

Pa
Review №58

Thank you for offering such a service! When the rains would not stop and my back patio was filling up with water and seeping into my living and bedroom I was panicked! I Called Paul and less than 30 minutes they arrived ready to suck up the water. It was nice not only getting rid of the water but the dirt, sticks (yes I opened my patio door) all the gritty yucky water. Isaac Cordova of Paul Davis set fans and checked on me daily until the walls were dry. It was interesting to watch, too, as I could see the meters indicating my drywalls were indeed drying. Yes the air movers (what they call them) were noisy but my home was dry and back to normal. Id be dealing with far worse had I not called Paul Davis. Thank you for your help, your knowledge and keeping calm when I was freaking out. It was also nice to not have to file a claim as they minimized damages immediately. And hey, thank you for the tips of putting plastic underneath my wood furniture so it wouldnt soak up water. You guys are great!

Am
Review №59

After almost 30 years of taking Ethics CE classes online and in a classroom format, this was the best one I have ever participated in. The classes had lively debate and the instructors made it interactive and fun. Congrats & kudos to the Paul Davis Team for a job well done!

je
Review №60

Paul Davis and team offer amazing service! Highly recommend them.

We
Review №61

When they came out the screwing around was over Steve worked on the kitchen and done an excellent job on dry wall and texture . Paint. The next day Isreal came over and done the carpet cleaning and put all our furniture back to where it belonged now we have to learn how to walk through the house again and what was really good is they made my Mother very happy thank you guys for a great job Wendell Lowe and Shirley Grove

Mo
Review №62

I recently took my CE class with Donna and Kristi. They are both fantastic women to work with and they made the class very fun and enjoyable!

Li
Review №63

We had a flood in our house and Paul Davis remodeled it. They are nice and sometimes professional, but we took exception to their service. They steer you to their preferred vendors that show you the lowest quality product - in our case it was cabinets and flooring. They are so busy they have little time to offer customer service and you wait and wait for when they have time to work on your home making it more expensive because your insurance is paying for a hotel. I found out this is the practice of contractors in Albuquerque in general so its likely the culture, but still is not right.

Da
Review №64

An amazing job was done in rebuilding our kitchen island after having water damage. Work was done quickly, plus Albert is amazing at what he does.Terry and everyone else we dealt with were friendly and very helpful. We will definitely use Paul Davis Restoration again if the need arises.

Jo
Review №65

Never in my life have I experienced a more caring and professional group of people. When disaster strikes, they automatically spring into action. Paul Davis is like a group of super heroes! Each person is a highly trained, compassionate public servant who thrives off helping others. What a fantastic team. Way to go Paul Davis!

HE
Review №66

I called thinking thinking they had not followed up after coming to my house. When they showed up the next day to make it right in my mind, I realized I confused them with another company (I had three I had come to my house who failed to provide estimates and left me hanging). Turns out it was the best mistake Ive made (I realized as soon as I saw the shirt and met the guy that no one from his company had actually been to my house!) and it proved their customer service right away. They showed up that day, provided me with two options, sent a written estimate within three days. When I called to schedule the work, they scheduled it within a week. They had to cancel due to too many people being out with the flu, but they rescheduled within a couple days and showed up when promised next time. Job was done quickly and efficiently, with Mike asking if I had any questions at the various points before starting on the next portion. VERY pleased. THANK YOU!

CS
Review №67

We had a flood in our facility, and John Mattock and the team were on site within 15 minutes of receiving our call! They are professional, courteous and efficient. We couldnt be more pleased with their service! They helped us with things that didnt even fall under the umbrella of our flood! I highly recommend them for any and all projects!

Ro
Review №68

We were very happy with Paul Davis Restoration. We were able to have our kitchen finished in the time we needed. There were many parts to the fixing and reconstruction of our kitchen and each piece was finished in a timely manner. The plus were all the contractors were pleasant and offered helpful advice when needed. Thank you for you time.

St
Review №69

Paul Davis Restoration of New Mexico is an excellent company. Everyone we have dealt with has been very professional and helpful. We would definitely recommend this company to anyone that has anyissues. They have always been there when they have said they would be. Excellent company.

Re
Review №70

After having a major water disaster in my home I contacted several restoration companies. Although I was unable to utilize the services of this company due to my location, I would recommend them without hesitation to anyone in need of water or fire restoration services. I was given more useful information, ideas and direction from John than any other company I spoke with. Paul Davis Restoration was professional and had volumes of information and was willing to provide that throughout the process of this unfortunate situation. If I could provide a 10 star review - I would! Excellent customer service!

Ki
Review №71

Paul Davis was a godsend during a difficult and stressful experience in my home. All the employees were knowledgeable and courteous. Each employee took the time to introduce themselves to me, explain what they were doing in my home and how long it would take to complete their task. I would recommend Paul Davis to anyone who needed restoration work done.

Ha
Review №72

I appreciated your flexibility when it came to working around my erratic schedule. Also, even though the drying out period fell over Thanksgiving, I was not charged for the holidays. Thank you.

Ka
Review №73

I have used Paul Davis multiple times on multiple houses because they are approved through my insurance and because they are the best in my book too! They are prompt and professional. They return calls and get back to you with answers during crisis times when your roof is leaking and you have a mess to deal with. The one thing that I like the best is that they are very conscientious of the mess and they protect your things and your furniture the way you would like. Each time they leave your house they leave it neat and clean as much as they can under the circumstances. I highly recommend using Paul Davis restoration for any remodel, or leaks involving mold.

Jo
Review №74

I had a pipe leak in the hall bath that caused water to seep into the carpet and walls of the adjacent room. Paul Davis Restoration was able to come out immediately to get the job done. They were quick and very professional. It was a pleasure working with Paul Davis Restoration! I would certainly contact them again. Highly recommended.

Fr
Review №75

Thank you Paul Davis for making our house feel like new again! I will and have already referred friends and family. John Mattock and the rest of the team were prompt, honest and professional.

Ro
Review №76

Excellent on-time work. Very responsive to my needs as a handicapped person. Worth every one of their FIVE stars

An
Review №77

My house flooded and PDR was at our house with in a few hours to set up drying equipment to protect our house. The guys were professional, polite and very helpful. They answered all questions we had for them.

Mi
Review №78

Paul Davis Restoration in Albuquerque is top notch. Ive had the opportunity to work with them over the past year and found them to be nothing but professional at all times. Thanks guys!

Jo
Review №79

Great company I was really impressed! I give them a %110 in customer service and would recommend their service to anyone in need!!!!

Bo
Review №80

Beware of this company. We recently had a flood in our spare bedroom. USAA contracted with them for the construction of the floor and walls. Dylan Sheriff came out too early to give us a bid (way too low so obviously did not take the time to understand). I felt he was a bit arrogant and unfriendly. When the mitigation wss finished, I called Dylan and he said he needed a certificate saying mitigation was complete (understandable). To save going back and forth, I suggested that he call the other company representative directly. His words: I am not compensated for coordinating activities between that company and mine. In other words, not my job man. Really? Probably the most unprofessional response I have ever received. When I called to complain, his supposed boss said Perhaps we are not a match for your job. Really? Needless to say after being fired as a customer, I simply had Steamatic finish the job. Save yourself the aggravation, hire Steamatic for restoration and construction and NOT Paul Davis.

Ce
Review №81

Thank you Isaac for coming out to my home to asses the damage. If any one is considering going with Paul Davis restoration I wouldnt hesitate. They (Isaac) was very honest and gave me information and tips to help with the damage.They came out free of charge and assessed my house. I have some future work that I will be using Paul Davis for.Thanks Again!

He
Review №82

Paul Davis Restoration was fantastic to work with and very professional. Their entire crew were friendly and knowledgeable. Their work was completed in a timely manner. I would highly recommend Paul Davis Restoration.

Ro
Review №83

I had a very good experience with Paul Davis. They were very professional & Adam was great to work with. I would highly recommend them & have in fact done so to friends and family. They completed the fire damage repairs in May of 2016 and I have not had a single problem.Ron Chapin

Ji
Review №84

Isreal was absolutely phenomenal! He took the time to explain the process to me & found issues that I wasnt even aware of. He was extremely thorough & incredibly professional every step of the way.

Th
Review №85

Recently toured the facilities and saw the results of Paul Davis Restoration of New Mexico. I was very impressed by their capabilities and the dedication of their staff. I would not hesitate to recommend them to address your mitigation or restoration needs!

Cr
Review №86

It was a pleasure and a relief to have such a competent and experienced professional such as Cole Gooding taking care of things during our water damage disaster. Besides being there promptly during the disaster, he was easily accessible by phone or text afterwards for the duration of the repairs. He was direct and honest in his explanations and suggestions, and we took his advice and are happy with the results. Its nice to see a responsible professional with a cool head taking charge of things during a crisis. I will be recommending your business to people I know, in fact, someone has already asked for your card!

M.
Review №87

Always professional and everyone is extremely knowledgeable. I wouldnt use anyone else.

Ca
Review №88

I grew up in the construction industry in Albuquerque, NM. Paul Davis Restoration is forthright, employs a lot of really good (and smart) people who know the ropes of home restoration. There is a competitor in Albuquerque who charges double what Paul Davis Renovation charges.

Je
Review №89

Simply and amazing business. Very knowledgeable and helpful in so many aspects

Ph
Review №90

Very responsive; thorough in the evaluation of the damage; and easy to work with for scheduling. Very satisfied with the outcome.

To
Review №91

Paul Davis Restoration did a great job. The crew was knowledgeable and professional. The work they completed dried out part of my garage, master walk-in closet and master bedroom after a water leak flooded these areas.

Mi
Review №92

Israel did an amazing job getting our carpet clean. I highly recommend him.

Pa
Review №93

Great service, professional workers, highly recommend!

Ra
Review №94

Great setup, coordination on the delivery expectations and follow-through on the task. Super job and will gladly use you again!

Gr
Review №95

Paul Davis has done a great job on many occasions for our insured clients at a time when disaster hits. From many water, sewer and fire jobs Paul Davis has performed the clean up and many times the repair work in a professional and timely manner.Greg Ramirez, Claims SupervisorCCMSI.

Vi
Review №96

Everyone at Paul Davis Restoration are extremely helpful and knowledgeable. They are quick to provide needed information to put your worries at ease and make the whole process as smooth and seamless as possible.

Re
Review №97

Knowledgeable and friendly in a very stressful time. Fast response and great communication. Thank you!

Ra
Review №98

Thanks to the crew at Paul Davis they helped us get our house back in order after a fire we recently had in our garage. The crew was very professional and did an excellent job.

Na
Review №99

We had a leak in our family room, and Paul Davis Restoration did a great job fixing the damage and replacing the flooring The workers were reliable and did excellent work.

Ja
Review №100

Excellent and efficient service. The personnel were friendly and helpful. We hope to use PDR for the restoration after the roof is fixed.

Information
94 Photos
100 Comments
4.7 Rating
  • Address:7820 4th St NW, Albuquerque, NM 87107, United States
  • Site:https://new-mexico.pauldavis.com/
  • Phone:+1 505-884-5583
Categories
  • Building restoration service
  • Fire damage restoration service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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