user
Paul Gallegos - State Farm Insurance Agent
5500 San Mateo Blvd NE Ste 105, Albuquerque, NM 87109, United States
Appearance

Comments
Pa
Review №1

This is a terrific agency! Paul Gallegos and his team are friendly, positive, efficient, and knowledgable. You can count on them to follow up quickly and provide good advice.

B.
Review №2

Paul not only is very professional but also a good person and has been great with all my insurance needs! Highly recommended!

Ga
Review №3

Great customer service from everyone at this agency, they contact you regularly and make sure everything is great with your coverage. Definitely recommend this specific office of State Farm.

K
Review №4

They have been so helpful and friendly. they got me the best rate on my home and auto ins. they even go out of their way to contact you periodically to make sure youre satisfied with coverage.

Ma
Review №5

I would recommend Statefarm insurance strongly. Paul Gallegos is very friendly and able to reach at anytime. I have my home and Vehicle insurance with statefarm. Paul was very responsive providing swift response on quotes providing discounts and provide value to the customers. I would recommend visiting at his office once and you would love is hospitality.

Pa
Review №6

Paul and his staff are always there when we need them. Always ready and willing to answer any questions we may have.

As
Review №7

My fav team to work with!!!!I recommend Paul to anyone looking for someone very professional and responsive.

Je
Review №8

We have had some bad insurance agents and we have had some great ones. Paul and his office is definitely a great one! They are always so helpful and quick to assist with everything. We also appreciate that they are always available for their clients. We are happy we switched to his office and highly recommend him to those looking for a superb insurance agent!

Ti
Review №9

Paul.has been there for us within minutes of calling him!!! He is the BEST in this state!!!! Would never even think about looking anywhere else!!!! Thank you Paul!!!!!!

Br
Review №10

I have been a happy and satisfied client of Paul Gallegos and his team in Albuquerque since 2014 for my insurance needs on my home and autos,...Easy access to Paul and his staff. They always have time to answer my questions and assist me with my uncanny issues. Bret A McClanahan, Albuquerque, New Mexico

Co
Review №11

Paul has been my agent for years, often providing valuable advice about my coverage and always pointing out how to improve my usage of my existing coverage. He and his staff have always been there when needed. Paul is also a devoted family man, a characteristic that recommends his values to me.

Ju
Review №12

Great staff who reaches out to their customers to make sure everything is okay in their lives. To make sure all their insurance needs are being met. I have no complaints with this office and would highly recommend them as your new agent. Shout out to Rachel for calling to check on me!!Justin

An
Review №13

The service is always very prompt and polite. I would recommend to anybody looking for insurance coverage.

Ga
Review №14

I have been with Paul Gallegos and staff for several years. It has been the best experience.They are excellent at communication, which is very comforting during some stressful times. Keep up the good work.

pa
Review №15

Best insurance office to work with. All the staff is always so accommodating and resourceful!!

Gl
Review №16

The team at Paul Gallegos is always working for me. I am not the one who has to initiate changes to save me on my premiums. They are diligent and contact me when they see things that can save me money.

ju
Review №17

After a months of being forgotten by another State Farm office in the ABQ area - having one of our car policys dropped b/c of a failure on their part, a lack of communication, and never being able to talk to anyone in the office who could actually help us with our policies - we made the decision to change offices to Paul Gallegos AND WE DONT REGRET IT ONE BIT! Everyone we have talked to at Pauls office is professional, helpful, and they truly go above and beyond to make sure that you feel like their only client - because you are truly important to them.

Re
Review №18

My husbands family have been customers with State Farm for 40 years.Paul and his staff are very helpful and always friendly.I highly recommend getting your insurance through his office.

jo
Review №19

Paul and Marlene both helped me to the extent that I was educated! The insurance process can be confusing, but my agents can help. Do not hesitate to give these guys your business, you will not be let down!!

Vo
Review №20

Paul and his staff are always quick to respond to any questions, concerns or claims. I love the service.

Ra
Review №21

Staff is very friendly and keeps me informed of changes to my policy and offers suggestions to save me $.

Jo
Review №22

Great customer service, I had a couple issues with both of my vehicles and the insurance it’s been great.

An
Review №23

Ive been working with Anne since I switched from Progressive and its a night and day difference in the level of service we get. Do yourself a favor and go talk to these folks!

Ja
Review №24

Paul and company reached out to help me re-evaluate my policy and provided me with much needed info. He offered additional services and opportunities for savings and service through State Farm. They were very cooperative and helpful with arranging a virtual meeting time during the pandemic.

th
Review №25

Has to be best agent and office in Albuquerque! If you need home, business or car give this office an opportunity to show real customer service!!

Ve
Review №26

State Farm - Paul Gallegos and his team are very professional and helpful.I have a good discount with my auto and home insurances.

Gr
Review №27

Paul and his team are always a pleasure to work with, go by and check them out!!

Li
Review №28

The entire team is amazing and always available to help me and my family with any questions we may have.

Ja
Review №29

Paul Gallegos and his staff are very welcoming, knowledgeable, and provide an amazing experience. I needed some expert help in getting a problem sorted out and Paul went above and beyond to make sure that I got that help even though he was not yet my agent. The professionalism and transparency of his entire office left me feeling confident and stress-free by the time I left. I wouldnt hesitate in recommending Paul to anyone else looking for an agent that actually cares.Update: I rarely do this, but wanted to update the review I left a few years to go to say that Paul and his team continues to be an amazing asset. Always responsive and always helpful, even during the zombie apocalypse. I dont believe there is a single complain that Ive had all this time.

Ti
Review №30

I just moved to Albuquerque from out of state, and was really happy to find Pauls office. He and Anne have been extremely helpful in setting up my insurance. Paul also took the time to carefully walk me through options for life insurance. I really appreciate his focus on relationships and helping his customers be fully informed about their insurance.

Ga
Review №31

Really happy to be with Paul he very professional anytime and any problems we have always for help us to solve any problems thank you very much Paul Gallegos

Je
Review №32

When we bought our home in NM (2 months before our move to NM) my wife found Paul Gallegos by looking at online reviews. That was almost 5 years ago. We have been extremely happy with Paul Gallegos and his team. They are professional and knowledgable.Update... Paul and his staff are excellent. They have been great to work with and the overall experience has been pleasant. I would highly recommend Paul Gallegos to anyone looking for any insurance needs.

De
Review №33

Paul and his office have been wonderful! From helping me select the best coverages for my rental properties, home and car to going above and beyond to assist me when I had a claim. Thanks!!

Mi
Review №34

We were in the process of purchasing a house when we needed to finally settle on an insurance agent here in Albuquerque after moving from Texas. At first, we were only searching for home owners insurance, so we started with a list of recommendations. Two were unable to assist us and another kept us on hold for over 15 minutes. Thats when I started looking at reviews of the agents my Google search of best insurance agents in Albuquerque pulled up. Paul Gallegos State Farm had nothing but five-star reviews, so I called.Paul immediately answered (no - Please, hold), and listened to what we needed. Then he got the process going with Ashleigh. And she got it going so quickly. She was in constant contact with us, making sure we understood our options, the policies, and deals we could make, and she even made sure she contacted us the way we preferred (call or email). They were always available if we had questions. The coverage is so good and affordable that we decided to go with car and life insurance with them also, switching from our other unhelpful agent in Texas, which Ashleigh took care of for us by drafting a cancellation letter to send.It was all taken care of in a matter of minutes when we went to sign and look everything over. They took the stresses of purchasing a home and dealing with all the insurance choices away. Thank you so much Paul and Ashleigh. Yall are AMAZING! AND they are so kind and genuinely pleasant and funny people. I felt right at home with Paul Gallegos State Farm Insurance Agency. Thank you, thank you, thank you!*UPDATE*Almost three years later, and Paul and his team keep getting better. They offer new discounts every year with combined coverage, and State Farm has done a wonderful job during Covid-19 by understanding the financial struggles and how we use our cars differently through lowering costs. Something can always be worked out with them. Besides their understanding during the pandemic, they continue to reach out and hold yearly meetings to go over policies and ensure we understand our coverage, as well as answer our questions and adjust any policies. They offer virtual and in-person meetings so everyone feels safe in their choice. Paul and his team are always available for our needs, and Ive never felt surer in my decision on going with Paul and his team with State Farm. Thank you for being a constant in these crazy times!

La
Review №35

Paul and everyone who works in his office are always so helpful. They are never too busy to answer questions, and they make time for you. They know you as a person and not a policy number.

Jo
Review №36

Paul and his team are very helpful friendly and very informative. Definitely recommended!!

al
Review №37

Paul Gallegos and his team are so incredibly helpful and get things done in a timely and professional manner. I got into an auto accident and Paul called to personally handle any concerns that I had. If you’re going to sign of State Farm, I highly recommend you use this branch. His two insurance representatives are also very knowledgeable and personable. The customer service from this team is a 10/10.

Re
Review №38

Paul Gallegos and his entire team continue to be nothing short of excellent. We have been with Paul for several years now and they take care of all of our insurance needs, from home insurance, auto and life insurance. Not only are they super friendly, helpful and professional, they have helped us understand how the insurance world works. Its a great feeling knowing that our assets are well taken care of and we thank Paul and his team for that! Thank you! Highly recommend!

Dy
Review №39

Paul Gallegos is an amazing agent, before I selected him as my agent I felt like just a number to most other companies. His agency actually made me feel like my family mattered and wasnt just another acquisition. Having someone in the insurance business actually care about your well being and financial stability is something I cant stress highly enough.Five stars just doesnt give a high enough rating for Paul Gallegos and his Agency.

Je
Review №40

Being new to the area, we rely heavily on recommendations and we are so happy our mortgage broker pointed us to Paul Gallegos and his Team. They have been a pleasure to work with. Super friendly, thorough and patient; we truly feel like we are being taken care of. If youre not feeling the love from your current insurance agent, I suggest giving Paul a call!

Ka
Review №41

I was referred to Paul Gallegos, State Farm Agenect by my sister. I’ve had a great experience every time I’ve needed help. Paul and his team are professional, knowledgeable, quick, and friendly. They were able to help me save a lot of money as well. Excellent service! Like a good neighbor, Paul is there! :)

Ky
Review №42

My wife and I have the highest regard for Paul and his staff at State Farm. His guidance and honesty were a paramount reason for us giving him our business for the last several years. I would sincerely recommend reaching out to his office to set up a face to face appointment, so Paul and his staff can earn your business like they did ours.

Sc
Review №43

Paul Gallegos and his team are amazing! When it came time to insurance my 18 year they went above and beyond to make sure we received the best rates.

As
Review №44

Excellent Service! Staff is friendly and helpful. Very personable and hands-on. They will take care of you and make sure youre getting the best insurance rates. They also provide lots of financial services, such as vehicle loans, credit cards, etc. If you need insurance, give them a call!

Bl
Review №45

I recently relocated to Albuquerque and had to change insurance companies as a result. I did a search for State Farm where I was going to be living and I found that Pauls office was in my neighborhood so I immediately contact his office and transferred my coverage. Paul, Monica and Ashley have been everything I could have ever hoped for in an insurance company and far more. They went out of their way to help me get acclimated to Albuquerque and Paul helped me through a very difficult situation with a former investment firm I was working with at that time. I cant say enough good things about Paul and how he does business. He and his staff arent interested in me as a client, theyre interested in me as a person. I tell all my friends about the amazing service I receive from Paul, Monica and Ashley. I highly recommend them.

Ly
Review №46

Great Experience. He was not pushy at all and really wanted just to set me up with the plan that would work best for me and save me money. He was interested in me as a person, not just in the money that I would be spending. I have recommended him to friends and family and will continue to do so. Thanks Paul.

An
Review №47

Very friendly and helpful staff!

Ev
Review №48

Ive been working with Paul and his staff for years for all of my insurance needs. They are knowledgeable, friendly and always give sound advice. They also take great care of my clients that we refer them. I feel confident that my needs and those of my clients are covered because we are with State Farm.

La
Review №49

The staff are so kind and patient. Always worked with me on what I needed and always answered the phone in a very kind way. Best state farm ive worked with.

Ma
Review №50

Everyone here is so helpful. Love these guys😊😊😊😊😊😊

Ja
Review №51

My vehicle was recently broken into, Paul and his staff immediately help out with the claim and was able to help me replace all my stuff that was taken from my vehicle. Great service!

ma
Review №52

Paul Gallegos has always been very prompt and courteous. We highly recommend him, if you are looking for an efficient and responsive St Farm agent. Margaret and Vic

Ma
Review №53

Had a great experience with Paul and his team when I had to file several claims. Highly recommend!! Worry free.

Ji
Review №54

Paul and his team are tremendously responsive and provide a great experience! I talked to actual people who knew who I was and cared about the results. Highly recommend Paul and his team!

Ce
Review №55

We’ve been with Paul for over a year, and we have always received phenomenal service from the whole office. Highly recommended!

De
Review №56

Always easy to deal with

Ru
Review №57

Paul is very knowledgeable and likable. I always felt that he was very interested in my needs and always trying to figure out how to help me. Id completely recommend him.

Dy
Review №58

Paul is extremely fast, friendly & professional. He was able to set me up with my own policy and still apply my households multiple vehicle discounts.

Br
Review №59

Staff and agent are empathetic, professional and extremely helpful. Love the personal touch.

Is
Review №60

Excellent service ! Staff is always very friendly and helpful . Paul Gallegos personally is a wonderful person , an amazing agent , very knowledgeable , Took the proper time to fix and get my policy straight . Thankyou paul!!!!

Yo
Review №61

I was referred to Paul by a friend and I am completely satisfied with him he is always available to me to answer any question i have. I never thought I could find an insurance company that could save me so much money and find an agent that is so easy to deal with like Paul. Thanks Paul your awesome!

Br
Review №62

I was surprised. I really didnt think I would get a better rate than the company Ive been with for over 6 years. I actually saved almost $800.00 across the board.

Ji
Review №63

Cant ever get a hold of anybody at the office.call the guy once a year its like pulling teeth.tried to get them to send me insurance info took 3 or 4 days.

Ju
Review №64

Ecellant service wonderful family values to. Them you are family not just a name or number they truly care

Cy
Review №65

Car insurance, life insurance, house insurance , motorcycle insurance.... Pauls agency does it all. I wouldnt let any other insurance carrier protect my family. I really do depend on State Farm to take care of our insurance needs. Thanks! You guys ROCK!!

V
Review №66

Great State Farm Agency. Super Service and great customer service.

2C
Review №67

I trust Paul for all of my insurance needs. A+++

Information
13 Photos
67 Comments
4.9 Rating
  • Address:5500 San Mateo Blvd NE Ste 105, Albuquerque, NM 87109, United States
  • Site:https://www.bettercallmyagentpaul.com/?cmpid=t2ks_blm_0001
  • Phone:+1 505-883-2583
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations