Very quick in and out. Thought my 2021 unit has a fuel filter problem, they took care off it. I think c-600 has a fuel filter issue in general. Tim toke care of it. Rate was high but I was happy with the work.

Tim and the guys here always accommodate me on sometimes short notice.Always have parts if they need them.Tim, even though he is a service writer/parts guy recently came to me to resolve an issue in single digit temps outside to fix my problem after hrs.I appreciate all you do for me, Thanks.

Took time to explain how unit works also repair was done very quickly thks

Had an apu ground issue and needed the PM done as wellGot right in and out with no issues. Mechanic seemed knowledgeable and thoroughHad been to their New Brighton location in the past with not so good results so I was not liking that they were the same company but this location worked fine. At least for what I had donePrice could be better but all shops are a money grab and I didn’t have time to do it myself

Most dishonest & over charging for parties. Never fixed my problem either. I dont recommend it to any one

My boyfriend and I went up there to get an APU and it was a joke. Took hours to get done. They didnt have it done when they said it would be done. The guy that worked on it was arrogant. Well anyways once it was eventually in we got it home and within 2 weeks the air stopped working. Took it to the thermo king in waterloo where they said the technician that installed it didnt put enough freon in it and didnt have any of the settings on it. Thank god the Thermo King in Waterloo, IA is smarter and knows what there doing then in Albertlee!!!!

Great group of people to work with. My bunk heater didnt work on New years Eve and they worked me in and fixed it quickly.

This shop is outstanding! The people at counter, the mechanic, to the lady who took my money. I would go out of my way to to come back to this shop, to have any work done.

They don’t really know what they are doing neither they don’t listen to you to explain what is problem is.I brought my SB 210 not cooling well or not cooling below 20 Degrees.They did not follow what I told them to check on.It was 2:30 pm when they start working on it but, after 6:30 pm I left not fixed and pay them $1200.7.5 hrs from 2:30pm to 6:30pm.I will leave the Judgment for you.I will recommend everyone to avoid this place if you can please.Soon will post the invoice of the payment.Thanks

Brought my trailer to get refer unit downloaded over 2 hours of standing around waiting and watching them help the local who walks in and out. Nope not coming here Im going to carrier.

Got me up and running right away good people

These guys are the best. They go above and beyond on service and customer satisfaction. Best thermo king dealer nationwide !

Very good Ill be back again

Definitely one of the best Thermo Kings Ive been to. Very fast and professional.

They were fast to repair a sensor on the trailer. My 1 complaint was having me drop the trailer on an icy lot. That couldve been a serious mistake.

Great service, friendly, and quick to help.

I googled Thermo King of Albert Lea call the phone number and it says its disconnected or no longer in service

Not good

They are good and efficient the job they did on my unit is quality but they overcharge me on labor so thats why next time j will go somewhere else.

Amazing service and fast