user
Sun Plaza Car Wash & Lube
737 NC-24 # B, Albemarle, NC 28001, United States
Appearance

Comments
Re
Review №1

Took my wifes truck to Sun Plaza to get it cleaned up. It wasnt that terribly dirty but it was full of Malamute hair. Malamutes shed profusely! The young man, who did 95% of the cleaning, did and outstanding job. I have always received a good car wash there, but today was the cream of the crop cleaning. The new manager was a really nice lady too. I complimented her on the job the young man did. I gave him a great compliment too.

Am
Review №2

Was new to the area and went to get my oil changed because I have had great experiences with Valvoline shops before. Def a terrible experience. Customer service wasn’t the best overall. But the worst was they damaged my vehicle. The under carriage protection plate was not reattached properly and fell as I was driving away. It is damaged from being dragged on the ground as I drove back. It needs to be totally replaced. The guy who did my oil said I don’t need it and didn’t care. We have tried to get into contact with the owners because the manager on site is no help and have been unsuccessful. It started almost a month ago at this point. Definitely do not recommend! They do not take ownership of mistakes.

Ka
Review №3

Excellent prices - friendly staff- highly recommend.

Du
Review №4

I will start by saying I used to go to this car wash all the time an they used to be amazing. However I went today for a car wash and vacuum I was there for over an hour and a half and finally told them I was done to put my mats in there and I was leaving. They have no work ethic or organization every employee there went to my car and did something. The entire time I was there they finished three cars. I asked the guy working on my car why it was taking so long and he said they was short staffed. However it was the same amount of people that used to work there it is just the quality of workers and the organization. I tried to go in the building an complain an no one was at the desk. I asked another guy how much longer on my car and he told me he didn’t know and walked away from my car several times. I would not go to this car wash pay an extra and get a professional to do it for the amount of time I was there.

Me
Review №5

I was very pleased with the service there today and I will go back again. One of the detail guys even opened the door for my Mom and wished her well. Like many places 2021 has them under stuffed and working hard to keep up the pace..I thanked the workers there for coming to work. Keep up the good work!

Je
Review №6

I understand good help is hard to find now days, but someone needs to oversee these kids. They are inexperienced and dont care about the quality of work. This place has really went down hill the last few years.

Ch
Review №7

Fast and clean. The only place Ive found in three counties that will wash and clean my Corvette properly, in less than 30 minutes. No appoint was necessary.

Mi
Review №8

Oil change. On the positive side, everyone was friendly & we were in and out quick.The downside is our engine light never came on until after the oil change as we were pulling out. Not sure how an oil change will trigger a check engine light. We went back & I think he should have offered to redo the oil change to make sure each step wasnt skipped over or done to quickly. Hopefully this wont cause problems on my long trip tomorrow.

Ni
Review №9

Great service…. Highly recommended!

Sh
Review №10

So I paid the top price to get my car cleaned. Asked if they wiped everything down with like armor all etc and was told yes. I was in a hurry because I was going our of town. When the young man said everything was done I jumped in the car and left. Driving down the road looking at my car...NOTHING wiped down NOTHING vacuumed. The only thing clean on the inside was my floor Mats! Will never go back!

Me
Review №11

Highly recommended for all of your car washing and detailing services! Had one of my vehicles detailed that has been neglected for a year or two now (lack of driving due to covid). It looks as nice as when I bought it - wish I took pictures before taking it in! Looking forward to bringing in another vehicle or two in a couple of weeks to get detailed as well.

Je
Review №12

Best car wash ever.Friendly.people.

su
Review №13

Very nice staff, they took care of my clients vehicle in a timely manner, cleaned his car very nicely

Me
Review №14

So my car had not been cleaned in a long time. Bad on me for that one. The people here were so friendly and really did an amazing job! They got my car so clean and took their time making sure everything was done right. After everything they walked through everything they did and I was very pleased. Will definitely be visiting again.

Do
Review №15

Theae guys are the absolute best. I took my van to get inspected and washed. I only use it occasionally for hauling stuff, so it sits under the tree parked most of the time. It looked awful, full of sap and pollen. I paid $5 extra for extra muddy. They pressure washed and sent it through. When they saw that it didnt get clean, they took it around again, had three guys scrubbing and pressure washing and ran out through again. Best service anywhere! I have been taking my business there for years. They are so worth it!

Su
Review №16

My car shines. Great deal for me being in the program. I can go in anytime open and get the car washed. I save quite a bit.

Ca
Review №17

No complaints, they were efficient, nice and did a great job. You pull up, pay with a machine that makes it easy to order what you want, put it in neutral and wait. Easy.

Au
Review №18

If you decide to have your car washed at this establishment, please, take careful consideration before applying for the subscription. I requested on the day that I purchased the subscription for the it to be canceled after the services were rendered for the month. However, the following month I was charged $69. I called to figure things out, however, I did not receive the courtesy of being called back when I was notified the manager was unavailable. The next call that I made, I received the manager and he told me that he would take care of it. The following month, I was charged the $69 again. I called, and the manager, Chris, said that would take care of it in 30 minutes. It was not taken care of, and I have been charged again. I live in entirely different state now being apart of the military, and the lack of dependability is appalling. I am going through the trouble of canceling my card, and we are considering taking legal avenues if this is not straightened out immediately. I hope this helps future customers reconsider the subscription offered at this establishment.

Jo
Review №19

I use this car wash every week. I have always had my interior cleaned in the order I was in line. Last week and week before they cleaned 3 cars ahead of me. Today I was the only car in the vaccum bay. They were cleaning my car stopped in the middle to clean the car that came after me. WHAT IS UP.

Di
Review №20

I paid for the $27 package plus $5 for dash shine. My rims were still dirty ( not even the inner hard parts) but visibly dirty. The interior didnt even look vacuumed, the dash had dust, you can see where they wiped and where they didnt and same with the doors. Before I paid the girl gave me a run down of all they do with that package so i got it. It was my first and the absolute last time I go. Complete waste of money!

Ch
Review №21

Quick and easy with good service, even at the end of the day.

Th
Review №22

Great place to get your car cleaned. Very friendly staff. Great prices! Currently they have a monthly subscription wash that is well worth the money.

Ch
Review №23

Awesome people...they hustle hatd!

Cr
Review №24

Great wash and detail for the money. Quick and efficient. Support the local small business!

Fe
Review №25

You’ll guys suck at cleaning cars. The only good employee you’ll have is Rogelio the rest is just lost with a towel in their hand. Very disappointed

Hi
Review №26

They did an amazing job on my car!! Got an oil change done, and a wash and detail. My car looks brand new, the detail was amazing! So impressed by the friendliness and professionalism of the staff. Super quick service and everything looks incredible. Definitely recommend to everyone! Special thanks to Jeremy for telling me about this place, I will definitely be coming here from now on!

Ro
Review №27

Very professional, courteous and friendly. Oil change and car wash done in a timely manner. Would recommend to anyone.

Mo
Review №28

There gid on there word

Jo
Review №29

It was very quick, and the wash was pretty good. Much better than a regular drive through wash.

Je
Review №30

They were a little busy but that doesn’t excuse the quality of service. Staff was nice & apologized for the hour it took. Driving away I noticed that the inside of car was barely touched. They vacuumed it, wiped down 1 of 4 doors but didn’t clean the windows or the dash. Not what I paid for!

Ch
Review №31

No wait this am. Good attitudes and polite. Will go back

Ki
Review №32

The guys at the car inspection and car wash we’re incredible and were willing to go the extra mile to ensure safety in our vehicle. The difference between this place and a normal car inspection is the friendliness the people here had to offer. This place is an easy 5 star rating for their people skills and general knowledge of cars. Special thanks to Chris and Zach at the car inspection.

St
Review №33

Car was very clean inside and outside staff friendly

Ch
Review №34

They do a really good job. The $6 exterior car wasH is a bargain as two people use a brush to go over the car before it goes through the tunnel.

Mi
Review №35

I put in an application for this place, got an interview 5/12/2020 at 12pm didnt get to my interview til 2:30-2:45pm. Now, I know I have a stain on my record that happend over 10 years ago. But also within those 10 years I gained 5 years experience. Explained the stain, and thats the only trouble Ive been in. was told to fill out new hire paperwork and when I was done chris should be done with the cars he had and could talk to me then. Well he immediately got in his truck and left for lunch and i was told to come back tomorrow for a second interview. I called today 5/13/20 and Chris answered the phone, the one Im supposed to interview with.. He hangs up on me midway through me asking a question so, all Im trying to say is everyone has a past, and can come from that, and move on? Why cant you? To all employers who stumble across this I just want to work support me myself and I, just give me a shot.

Er
Review №36

I work across the street from Sun Plaza so its very convenient for me to take my vehicle to them and have it cleaned. I drop it off and pick it up later which works out great for me. The staff is always nice to me and make sure Im happy with the job they did. I would recommend them.

Sh
Review №37

The detailer(s) are always so polite, courteous, helpful and friendly & seem to be happy even though it has to be a tough job out in the weather summer and winter. I hope the management realizes what an asset they are and actually gives them the recognition they earn. I only dropped a star off because the equipment is showing its age, or neglect. Seems like it could use an update, or a intense maintenance plan to rate 5 stars.

Sh
Review №38

A great place to have your car washed with care with staff to have your oil changed if you need that. Also car inspection is available if you need that. All these services are affordable and staff are friendly. I will return!!

An
Review №39

I would have liked tire pressure checked and a vacuum cleaning.

Je
Review №40

Great

Wa
Review №41

The workers were really nice, but the service was terrible!! Windows did not look clean at all ( which I told them was the most important thing to me) the vacuuming was also terrible, they vacuumed the mat and didn’t bother the carpet underneath. The outside of the car from being washed looked really good, Once again the windows on the outside still had some dirty spots

Me
Review №42

Left fully satisfied and excited to drive home in our clean vehicle 😊

We
Review №43

Did Not do a good job at all wasted my money

Be
Review №44

Poor service I will never go there again

Do
Review №45

😃😃😃very well done

Ju
Review №46

Only full service wash in the area. Ive been multiple times and have been pleased. For the price they do a pretty good job.

An
Review №47

Had my car inspected here. The service was fast and friendly. Would do business with them again. Very professional

Do
Review №48

Great job! Really cold that day! These folks get it done right. Supporting local business!

M.
Review №49

My sister took her car here to get a basic oil change. Well the idiot that did it drained the transmission fluid and put twice the amount of oil it needed! If you work with cars you should know the difference between oil and transmission fluid! Never coming here again and suggest if you care about your car you do the same

Je
Review №50

Car wash was good but the extra service wasnt. Complained about having to help clean the inside of my SUV. Didnt vacuum the seats or floor boards well. Even laid down my third row so they wouldnt havent to clean the back floor or back of my seats. Wouldnt go back for service but would for the wash.

Do
Review №51

The staff is very courteous and helpful but I hate having to wait do their special customers can cut in line. It takes forever to get a car washed.

Ch
Review №52

Ive always had good experiences here. Friendly staff & good workmanship.

Al
Review №53

They cant seem to keep any good help. It was not a good day for me today. Didnt get all my windows clean and had a ask for a wipe down inside

Jo
Review №54

Very good service and nice staff.

La
Review №55

Great clean inside and out.

gi
Review №56

They did a great job on my rx8...not bad for $24...inside and out wash.

De
Review №57

The manager here is awesome!! She made sure we didnt leave until our vehicle was spotless, and it was AFTER closing!! #ServiceWithASmile

Ia
Review №58

On February 14, 2017 Sun Plaza Car Wash damaged my brand new chrome wheels by not retracting the Tire/Wheel brushes, which I had requested prior to sending my car through. While the car was going through the car wash, I observed the brushes scrubbing against the tires and wheels. I brought it to the attention of the managers as soon as the car was wiped down. The managers were cooperative, took pictures and referred the matter to the owners. I then wrote a letter to the owners. Without a response from the owners and three return visits to the car wash, its now six weeks later and the owners have not had the courtesy nor the professional ethics to respond to my requests. MY ADVICE TO YOU: DO NOT RUN YOUR CHROME WHEELS THROUGH THE SUN PLASA CAR WASH IN ALBEMARLE, NC. .

Re
Review №59

Great services great wash

Sh
Review №60

Took my 9 year old car and made it look new again. Good job and we will be returning.

De
Review №61

My car was washed on the outside but the inside wasnt touched. I paid $36 and was furious. After taking it back, it still didnt look much better. Ill wash my car myself from now on.

To
Review №62

They were nice but they were not organized. It was pure chaos

Co
Review №63

The service is great and my car is clean!

Da
Review №64

Only leaving one because I can’t leave none, had some friends and family ripped off in the past week or so $50 some dollars for an oil change and $12 something for a failed inspection for “bad tires, steering mechanism, gas cap” but tires are good and no problems with the steering

Co
Review №65

Always excellent service, friendly and fast.

An
Review №66

Too slow. I wasnt able to get in on my lunch break.

Ra
Review №67

Good value, got the 5 dollar wash and go car wash. Included self service vacum.

Ro
Review №68

Always a great wash job on our car & truck.

Sh
Review №69

Great place

Ma
Review №70

Nice place for oil changes,car inspections and a great car washing detail.

Mi
Review №71

No one in the office had to look for someone then when I got my truck back it smelled like cigarette smoke witch we DO NOT smoke and there was a half empty soda in it also that was not from us and we where there for a inspection only

Ro
Review №72

The woman at the desk is aweful this carwash used to be good then sold we will never go here again BAD LAZY HELP

Tr
Review №73

Very friendly even though they were swamped

Am
Review №74

Very reasonable prices.

Ci
Review №75

Great place

Ja
Review №76

Best cleaning my car has ever had!

Ch
Review №77

Quick and efficient service.

Be
Review №78

Did a very good job on my SUV.

Pa
Review №79

Will fix until satisfied

Ro
Review №80

66 dollars for a wash, and still had to go home and clean the truck myself.

Em
Review №81

Nice job helpful staff

Wa
Review №82

Great place for a car wash!

Pa
Review №83

Very nice people work here

Li
Review №84

So Nice and curteous!

VI
Review №85

Great carwash

jo
Review №86

Slow. Gets the job done, but do they take a long time.

te
Review №87

Slow sometimes

Ma
Review №88

This place is awesome

Bo
Review №89

Quick

Jo
Review №90

Good service

Ke
Review №91

$27 Great deal

ro
Review №92

Good place

Ad
Review №93

Great service

Do
Review №94

Very good

Ev
Review №95

Excellent job

He
Review №96

The service is not what it use to be

To
Review №97

The service is poor

La
Review №98

Friendly staff

Information
13 Photos
98 Comments
3.9 Rating
  • Address:737 NC-24 # B, Albemarle, NC 28001, United States
  • Site:http://sunplazacarwash.com/
  • Phone:+1 704-985-1133
Categories
  • Car wash
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
Similar organizations