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Meineke Car Care Center
512 NC Hwy 24_27, Albemarle, NC 28001, United States
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Ty
Review №1

Front desk clerk was awesome and helpful. They even gave me a loner since theres no Uber In the area. The service was much better than my luxury car dealership.

Sh
Review №2

Shana the manager was a sweetheart and knew what she was talking about. We waited for a while but it was worth it! The guys took good care of us even checked my tire pressure and fluids for free! Loved how thorough they were!

Ta
Review №3

Put new brake shoes and drums, replaced back shocks and sway bar. Car drives much smoother now. Shana is awesome. Very professional and a very kind and sweet person.

Ro
Review №4

I dont know about the other stores , but the people working in this store were wonderful. Friendly professional and hospitable. I was not only told what was wrong , they showed me. They did an excellent job and I will be taking my car back to them for all my mechanical problems in the future.

ze
Review №5

I arrived at the business at opening. Waited to get the vehicle into the bay. Then it took an hour to get a simple quote for brakes. All the while the two mechanics and the lady in the garage were standing around typically on their phones. The lady in the front told people in the waiting room that there had already been complaints with the lady in the back being so slow. I will not go back. My time and me being a customer was taken for granted and disrespected

Am
Review №6

Receptionist extremely helpful and friendly. I was notified of services needed and pricing within 25/30 minutes. Car was ready at time quoted. Amazing service. Very happy with my experience

Da
Review №7

Service was good, the lady up front was very nice The guy that did the brake work was very informative. The only suggestion I would make is for the employees to let the customers know that its going to take 3 hours to change the brake pads so we could have made plans to do something else while our car was being fixed.

So
Review №8

Really dope people. Very friendly and the work they do on cars they deserve every penny. Thank god for this place

Jo
Review №9

Great place for all your auto needs ...staff very informed and helpful ..fixed my h3 right up

me
Review №10

Great experience! I’m currently sitting waiting for my breaks to be done. They gave a free estimate and looked over my vehicle to determine what was wrong with it within 10 minutes after walking in without an appointment. They fixed my break pads and rotors without an appointment within like 1 hour... super speedy! The price was reasonable as it can be for breaks and rotors (rotors just aren’t cheap). They also gave me a discount for the rotors and pads, which was nice. Would recommend!

Jo
Review №11

This was my first time here, and I just walked in, no appointment, to have my brakes and rotors looked at. The lady working the front was very kind and professional, and although they were slammed they were somehow able to fit me in. Had front brakes and rotors replaced, very reasonably priced in my opinion, and a job well done quicker than I thought itd be. You get pictures and updates and recommendations sent right to your phone through the whole process. Highly satisfied and I will be back for future needs, highly recommend.

Ka
Review №12

I made an appointment online for 1:30, arrived at 1:25 and was checked in by a very nice, friendly lady. I sat in the lobby which was pretty full (7 seats, 5 of which were full). My truck was due to have the oil changed and I asked to have the brakes checked. The truck was taken to a bay at 2:45 - an hour and 15 minutes after my appointment time! Another customer had come in about 30 minutes after me and her car was serviced and returned within 45 minutes. My truck was ready at about 3:30 - 2 and 1/2 hours of waiting with no updates other than the message sent by text which said the oil was changed, tires rotated and there was a disposal fee for the old oil and filter. No mention of checking the brakes. I asked the cashier about the brakes and she said they were checked and were fine. I paid and left. About 15 minutes down the road I heard the rubbing, grinding noise when I used the brakes. Maybe it was something other than the brakes, but no one talked to me about what was done to my vehicle. The cashier was excellent but the rest of the staff needs some training on dealing with customers. It would have been nice if someone had talked to me about my vehicle and what was done, what was found wrong and about the brakes, even suggestions as to what could be the problem instead of the brakes. I was not happy with the way things happened. I will not return to this store and probably not any Meineke location.

Ke
Review №13

The staff was very nice but watch out for the cattle out side there were to many goats

Ma
Review №14

Went to this Meineke to get an oil change, I brought my own oil & oil filter & they still charged for the price of a regular oil change. I will NOT be back to this location, when they first open they had the rudest management & now they’re clearly over charging. Had I known they would charge the regular price I would’ve NEVER went & I WON’T be back!!!

De
Review №15

Excellent service. Friendly, informative, professional, and knowledgeable! I will continue to have my vehicle serviced there! :) :)

Am
Review №16

The staff was very helpful and kind. Went above and beyond with the service to my truck. Would highly recommend.

NE
Review №17

My first two experiences went wonderfully. Kudos!3rd time:Had 8:00 appointment. Got there and got turned away because someone supposedly dropped the ball. Then...got lied to about availability of the parts. Had to go back the next day. Job done. ?? Car pulls to the left after the alignment.Had 9:00 appointment today. They took the car in 1 1/2 hrs late. Is this place a doctor’s office?Will this story continue. I certainly hope not.

Ow
Review №18

These are some absolutely amazing people. They went out of their way to ensure my repair was done. I damaged my Jeep in Uwharrie and these guys and gals fixed me up top notch and because of them I was able to drive my jeep home instead of having to be towed over 200 miles home. We make a few trips to Uwharrie every year and this will be where we go for any repair we need. Highly recommended !!!!!Thank you all for your awesome welding skills and your kind hearts. God bless you all and we will see you on our next visit to your area :)

be
Review №19

The lady at the desk (forgot her name )was so sweet and kind. The owner was the most generous man. They were really busy but made each person feel like they were the only person Im the place. From now on this is the only place that will get my business

Ed
Review №20

The young lady that checked us in was very nice and polite. The service was excellent and not a very long wait time.

Mi
Review №21

I requested an oil change and tire rotation. I got the oil change but they did not do my tire rotation. I ask about it and told the lady they didn’t rotate my tires. She advised me that their manager had been fired the day before and they were unable to access all of their computer systems. She apologized and removed the charge for the tire rotation. It was very busy and the ladies working in the office appeared to be doing their best. No biggie, but after waiting over an hr for a scheduled appointment I was just ready to get out of there.If you are going to fire a manager I would think it would be wise to have someone who can fill the spot and knows the job instead of leaving two ladies stuck dealing with all that.

Ti
Review №22

Called and told them what I wanted done to my wifes car, she needed brake pads replaced. When she took the car they tried to get her to do 1000 dollars worth of stuff that was unnecessary. When she called me and told me they kept trying to do unnecessary stuff until my wife told them I was a mechanic. Thats the reason I called and made the appointment and told them exactly what I wanted done. Nothing more nothing less.

Al
Review №23

My wife and I made an appointment for 10am on a Saturday for a muffler replacement and to have the shocks inspected. We arrived at 8am and they took us right in, which was great. After about 30 minutes we were given an estimate for repairs. The cost would be over 1700.00 dollars which was way more than we could afford, but told them to go ahead and replace the muffler at a cost of 400.00 but were told they didnt have the one we needed in stock but had another that would work but no one could install it because their welder wasnt working today. Bummer, so no repairs were made. Everyone was friendly and explained they could order the parts for the whole job and do the work one day next week. I decided to do the work myself and saved about 1000.00.

Ri
Review №24

Visited to get a NC inspection to renew vehicle registration. Friendly efficient and brought my car right to the waiting room with all documentation ready and waiting on my passenger seat.Will try getting an Oul change next

Li
Review №25

I took my sons truck for an inspection.. everyone was super friendly..they were fast and left the truck right in front of the door for me...if you need an inspection its a great place to go...I bet they do good work on everything else to..lol

Ge
Review №26

Great celebration gathering with free foods, prizes, and staff!Update: after several repairs and chances to know all of the staff, Im totally impressed by how they cared for my vehicles with state of the art technologies, me--as a customer, and unbeatable price with quality work.Once my ticket is established, I get an email which I can follow on my phone of whats done to my car and when its finished. A long with the email, I get pictures, price, and any recommendations or future services that are needed. I dont know of any other places in town has that!Their team members are wonderful and helpful. The work is well explained and will go beyond expectations to have my vehicles done right--this is the kind of place that I can trust and have all of my family members come to.I cant wait for them to start doing State Inspection, I heard they are in the process and itll be very soon!

Ja
Review №27

Edit: The manager we knew is gone and the service went right along with it. Bit of an attitude from the guy who put the parts on our car. He did not tighten bolts properly and they came loose and started rattling just days after we had the work done. Had to take it to someone else to have it looked over and tightened up properly. Definitely wont be returning.Trustworthy mechanics and friendly staff in the reception area. We bring our cars here for pretty much everything. They are knowledgeable and take the time to answer any questions we have.

Le
Review №28

Ive been here with both of my vehicles and have gotten everything done from maintenance oil changes, air filter/ cabin filter changes, AC refill, AC condenser, alignments, and even a 7 lift for my truck. Great service and friendly workers. Thank you Meineke!

Tr
Review №29

I needed rotors on my truck and they checked it and I needed brakes and rotors but it was gonna cost me $ 586 bucks so I just waited on it. They have good customer service.

Ma
Review №30

Came in for tire repair. Very helpful. Got me it done under 20 minutes.

Te
Review №31

I went in for my first time to get my car serviced and it’s very nice, clean and friendly. The two ladies that work the office part were patient with me getting my oil change information from my car dealership for the services and you just don’t find that everywhere. Thank you ladies! Also thank you gentlemen for servicing my car it was fast and perfectly executed.

tu
Review №32

Best auto shop I’ve ever been to they keep you posted on what’s going on and great customer service I highly recommend going here

Su
Review №33

Very nice people. Lady at the front desk was amazing!!

Sa
Review №34

Fast awesome price n my car sounds great nice people had snacks n got a discount for following on FB

Ma
Review №35

I was truly happy with the customer Service everyone was friendly and kind and I have no complaints and I will continue to go there for maintenance and service on my vehicle💯💯

Lo
Review №36

Very expensive must be why the parking lot is always empty. I went elsewhere saved $$.I can’t understand how and why they charge so much. I don’t trust anyone who tries to rip me off. Want customers think about honest pricing and people will return.

Ty
Review №37

Very nice staff. I love that they explain any issues that they found with your car. About only place in town i will go for oil change. Cant wait until they start inspections.

Ch
Review №38

I had a very positive experience. Friendly and knowledgeable people. Prices were reasonable.

Le
Review №39

Excellent service! Highly recommend going!

Kr
Review №40

Friendly staff. Great service

Me
Review №41

Exceptional staff and customer service.

Sa
Review №42

Prices are through the roof lady answering the phone was rude !

Le
Review №43

Got an oil change wake up the next day and all the oil is on my carport. It leaked out of the filter so I wouldnt let them touch a car ever again.

Da
Review №44

Friendly and efficient service! The work was completed in the time frame promised!

Mi
Review №45

I will absolutely come back to this location. Sam at the front desk was wonderful. I showed up 25 minutes before my appointment time and they took me right in. I believe the shop guys names were Chris and Ryan maybe, Im not really sure. They were extremely professional and had me in and out in 30 minutes. The shop manager didnt try to up sell me on anything. In fact he told me my car was in really great shape. He explained that they check your tires and inspected the whole car just as an extra step. It literally only cost me like $23 with taxes and all. I was in an out in around 30 minutes. I will absolutely be going back to this location. The staff was so friendly and efficient. Thanks again guys for an awesome experience.

Ch
Review №46

ON TIME WITH APPOINTMENT. No upsale, lady in front office could not have been more friendly. Planning on going back.

Ka
Review №47

They were short handed for an hour or so, but the manager rolled up his sleeves and went out on the bay and started working right alongside his technicians. That spoke volumes to me. Then when my car was finished, he gave me my invoice, and as I was paying he told me what a great bunch of guys hes working with and how much they mean to him. As long as I get customer service like this, I wont be leaving, and oh boy will I be reccomending!

ka
Review №48

I waited 3 hours for the simple turn of the roaters and brake pads. I never saw them actually turn the roaters. 3 longs hours. One lady got tired of waiting and left.The man in front of me had waited 3 hours also, for just brakes.

Su
Review №49

Very friendly and exceptional customer service. Highly recommend.

Ch
Review №50

The manager Chris was very pleasant to deal with and professional as well. The was was actually less than the quote....that doesnt happen very often. I will be a returning customer.

De
Review №51

Very clean and professional and friendly will most definitely come here from now on .great customer service

Ga
Review №52

The attention is great, I took my car for alignment and this remained the same, the direction goes to the left

Cr
Review №53

This is the only place I go besides my dealership when I get my oil changed. The associates are always professional and very helpful when needed.

Ho
Review №54

Everyone was nice and got me finished up.

Ge
Review №55

Very helpful and cortious, fast repair!thanks

Ro
Review №56

2 hours for scheduled oil change.

Pa
Review №57

Very friendly, knowledgeable & professional

Ma
Review №58

Very professional, I appreciate the covid-19 safety measures they have in place.

Co
Review №59

First time stopping in here for services. I can definitely say I will be back. Excellent!!!!! Customer service. April provided excellent customer service, extremely nice, and very helpful. Oil change and tires rotated was completed in a timely manner. I highly recommend this location. Owners are really good people as well.

Yo
Review №60

The guys running this shop are genuine and honest. I didn’t feel at all like they recommend unnecessary repairs. I did feel like they cared about their customer and tried to provide the best quality they could. Glad I went here.

Ky
Review №61

WONDERFUL CUSTOMER SERVICE! I was kept informed as they worked on my vehicle and was also shown what was causing the issue. They are honest and give you the best possible price. I recommend Meineke 💯 without any hesitation.

Sh
Review №62

I was not pleased with the service. There was a significant jump on their pricing and they did not make that clear or inform the customer. Don’t think I will be back again

no
Review №63

They were really nice and walked me through what all I would need and they made it a breeze. I will be going back to them.

Sa
Review №64

This was the first time I walked into this shop but it will not be the last! Everyone was fabulous! Very professional and knowledgeable, and didnt make me feel like I wouldnt understand. Wes asked me to join him in the shop so he could show me some things on my car, gave me expert advice on how to take care of it and then proceeded to get the scheduled work done in no time! They really know how to make you feel like part of the family! I will be going there for all my future car service needs!!

Ni
Review №65

The shop is efficient and great from when I walked in door to getting my keys back in hand.We always count on Meineke to get the job done.

dr
Review №66

Chloe was very nice and fair prices for oil services. I will return.

Ed
Review №67

Staff was great

De
Review №68

KO the General Manager assisted me in saving to have my car serviced after having called him. I highly recommend using their shop. Friendly and fast. Extremely detailed and knowledgeable.

La
Review №69

Friendly staff and quality work. I will return for future repairs.

Mi
Review №70

Exceptional service from the Albemarle Meineke! I depend on Meineke for all my automotive repairs and they always go above and beyond. From the minute you walk through the door, April will make sure your experience is always pleasurable. Daryl will physically take you into the repair center and show you the problem and explain the fix, and KO will do whatever it takes to keep you coming back, he even personally drove 2 hours to pick up a part to accommodate our familys travel schedule. I highly recommend!

Sa
Review №71

Very good serviceSmilesWork fast

Mi
Review №72

Professional & nicest folks! We recently moved to the area & this will be our car care service center.

Do
Review №73

These men help guide me in the right direction to replace my alternator. All of the employees were very professional and worked speedily. Would use this service again.

La
Review №74

Very pleasant experience with this Meineke. Lead mechanic, Daryl, is the BEST. Very informative and helpful in every way. Exceptionally knowledgeable of cars. The receptionist, April, was very welcoming and helpful as well. Overall, great visit to this shop. Would recommend for future visits!

Cr
Review №75

Have to say I had a great experience when I went there to get tires put on my vehicle and also had the alignment done as well. They were very friendly and very knowledgeable were very willing to show me exactly what was wrong with my vehicle and even save me some money in the end on the price. Will definitely be going back for whatever my car may need. Also locally-owned and operated so help support local business.

Fe
Review №76

Everything went smoothly they were politeand professional.

Ed
Review №77

Best service ever

Ma
Review №78

The staff is very friendly and the service is quick and the technicians are skilled. Exactly whats expected from a good car care center. Ive been twice now and will keep returning for more business.

He
Review №79

Over the last year I’ve had my oil changed twice on my 2015 Ram Eco Diesel, tires rotated, front end alinement, brakes replaced, new front rotors and rear rotors turned. All work was completed and truck works fine. Friendly staff and knowledgeable.

De
Review №80

Thought I had a serious situation going on with my exhaust but instead It was something funny. Guy gave me some advice about something else that was going on with my car and that made me very appreciative because most mechanics try to take advantage of ladies when they need assistance. I’ve definitely became a customer and would recommend to friends and family

An
Review №81

The best

Pa
Review №82

Very nice friendly people. Very clean. Very knowledgeable

De
Review №83

Meineke is so awesome! There was no wait and the staff is very friendly. Not only did they service my car very well, they were very knowledgeable about my breaks and the products they use, and the pricing was great too. They have a finance program if you need it and my overall experience was just great.

J.
Review №84

Very prompt and courteous service. Enjoyed an interesting conversation with the manager. They listened to what I wanted done, and did exactly that. Highly recommend.

Ch
Review №85

Highly recommend great service great staff and work!!!!

Mi
Review №86

Fast service, friendly staff, comfortable waiting area. I would recommend an appointment on Friday or Saturday due to the volume of business they do, but they will work in everyone they can. Fairly priced and explains any work needed or that they will do to your vehicle.

Jo
Review №87

Top notch service and a very professional staff. Excellent pricing and a comfortable atmosphere while you wait. This was my first visit. Ill be using them from now on. Highly recommend !

Ja
Review №88

They clearly dont prioritize communication. Dropped vehicle off at 1215 Thursday Required me calling myself three hours later for an estimate, which affectively ended any chance of getting the car to a competitor. Agreed to the Price Gouge with no complaints ($683.11). Still get a last minute call back that job wont complete by 5, and they need to keep the car til Friday Morning. Slips any says they havent even ordered the parts, pretended not to hear him. Still patient with them. Promised I will receive text and or email as the navigate through the repair process. Receive nothing and have to call myself again to be told flatly; oh we just finishedCan assure you my business will never return to this location.

Br
Review №89

Very friendly staff that works well with you to help you understand issues and their importance to your vehicle.

Ch
Review №90

I went for an oil change kinda pricey but I understand that my vehicle takes six courts of synthetic and paying someone to do it. But it was fast the people were friendly. In and out of there I believe it was about 20 minutes!!

sh
Review №91

The women at the front desk is super nice and helps with any questions u might have. Jeff was my technition and he was awesome. He even took me to my car and showed me things that needed to be fixed. He made sure my car was all good before I left. Love this place. They are all so nice and answer any questions. Forsure will always go here.

Mi
Review №92

If you want your oil changed and not have to worry if it everything was completed go some where else.

Cu
Review №93

K.O. the GM is spiritual, personal and Heaven sent. He said his team operated as 1. The prompt and efficient service proved me right!

Ge
Review №94

I took my wife’s Kia in to have the front brakes checked. I was given a very thorough assessment and was taken to see the car on the lift so that the tech could explain everything. Within ten minutes I had received an assessment and a price quote for repairs.

ja
Review №95

Fast service, accessible location. Staff was super friendly and helpful. Did not receive the proto typical sales pitch. Highly recommend.

He
Review №96

Great service. An owner that takes pride in his business and works to provide quality service and trained employees.

an
Review №97

Everyone was very nice and well mannered. They even offered me a water or coffee while waiting. I can tell everyone here knows what they are doing so I feel like I can trust them with my car. ☺️☺️

Ho
Review №98

Very friendly and helpful. Very impressed with the service I got. Was in and out very quickly and the service writer was very knowledgeable.

Ri
Review №99

Professional. Doesnt leave dirt in my car. Doesnt try to get me to pay for more than is needed. Friendly. Good waiting room with Netflix. Explains everything. Good people.

Ja
Review №100

Outstanding Customer Service!!! Really appreciate the hard work and extra attention to detail!! I definitely recommend this service for anyone. Clean facility and auto shop help the atmosphere!! Well done!!! Kao and Wes were very professional!!

Information
36 Photos
100 Comments
4.7 Rating
  • Address:512 NC Hwy 24_27, Albemarle, NC 28001, United States
  • Site:https://www.meineke.com/locations/nc/albemarle-2774/
  • Phone:+1 704-594-2201
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–4pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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