This is the worst company I have ever dealt with. I just moved into my neighborhood on Thursday I have called the Albany location 6 times and left 3 or 4 messages and have not received one call back and I was told I would have a trash can on Monday and here I am still no trash can and nobody will pick up the phone. I have rotten trash in my house and nowhere to take it.I do not recommend this company to anyone. Just awful.

I have been using them for 16 yrs.and I have had Misses with them picking my trash up...now they missed a pickup last week ...made calls they made promises never picked up my garbage...this week no trash pickup ...made calls no answer..so two weeks no trash pick up...

If I could leave ZERO stars, I would. This company is charging me $63 for 2 weeks of service because my family moved during the billing period. We had military orders to move, but theyre now sending collection notices. I had to call twice just to cancel the service. I spoke with a rep at the end of August to discuss this and she told me not to worry, she took care of it. I thought I no longer needed to worry. This company is the worst!

Never on schedule, and cant reach local customer service. If I could give a 0 I would.

Waste did not pick up neighbors trash.. last wed... shes feeble.i called for her on monday... waste promised clearly that they would get trash monday... that day... they didnt... i called back tuesday... all kind of lame excuses... well be in that area wed... no, i said not acceptable... she then promised today and would call with update... i just drove by neighbors house... trash still there... called again.. man is coming there now... i asked coming from where and she wouldnt say... i left and went to neighboring town... two stops, trash still there. i called for mgr. left a message.. horrible... our village needs to get a new waste company. written by chris, (not sondra)