My wife and myself went in for a sofa and bed the manager Rufus and the other guy was very nice, glad I did not go on the reviews that are previously written. they answered all of my questions and delivered my stuff on time as promised. I recommend this company to all my family and friends! we have no problems at all.

I went into quality rentals last week for a couch . I did app , got approved it just the couch I wanted they didnt have. Rufus said he will call me and let me know when they order my color . Well I waited and Rufus never called and like many said they are horrible when it comes to returning calls or letting you know about important information. Rufus is nice and all but do better with response. And now I was supposed to have my couch delivered today at 11am ,and Im still waiting on it and its now 2:43pm . 3 hours gone and I have other places to be .

Manager Rufus was very knowledgeable and attentive to what we were looking for. We are new to the area and we got some good prices and will definitely return in a few weeks to purchase furniture!

This is the most unprofessional place of business I have ever dealt with before in my life!! The manager RUFUS is so rude and GHETTO I felt like I was speaking with someone off of the street!! I tried to make a payment for my sister and was asking about my sister balance that was left over and he want to get upset at me like i can’t ask questions!! I still tried to make a payment and he denied it by hanging up on me four times and wouldn’t pick up the next three times I called!! I will never recommend this place to no one you’re better off getting your furniture from the junk yard!!! I will be reaching out to corporate!!

Never spend your time or money in this place. They will lie in your face and wont take responsibility of their employees lies. I was lied to by one of their employees who decided to quit unbeknownst to myself n several other customers and they were aware that the now ex employee had told multiple of their customers this lie. Yet they still tarnished customers account after having made commitments to make late payment. Its like they didnt give a damn about what was told n provided to their customers once this guy left their company. A commitment is a commitment regardless of who set it as long as its set before their leaving of the company and because they leave doesnt mean that commitment is now invalid. I WILL NEVER ADVISE ANYONE TO PURCHASE ANYTHING FROM THAT COMPANY AGAIN IF I COULD GIVE NEGATIVE RATINGS I WOULD.

This company is EXTREMELY unprofessional. I spoke to DAngelo, on behalf of my godsister, and he was unable to give her interest rates and the total balance on her account. He was rude, tactless, and not very knowledgeable about customer service or company policies. If I could give them a 0 I would, but 1 is the lowest. Save your time and money and rent from some place else.

I currently rent from quailty homes store in albany georgia. The prices are great and affordable. When its time to replace or repair things the service sucks. I called two weeks ago about my radio which is not working properly. I was told someone would be out here to take it to get service. Nothing happen i continue to pay as usual thinking after the hoildays they would fix it. Well yesterday 12/27/2018 i called again with the same request that someone come out here to fix my radio. They lied again had me home all day waiting for someone to come get my radio. I wasted my only day off didnt get to handle any of my business waiting on quality homes to repair something i am still paying on that doesnt work properly. I am so upset about this matter until i really want to take my bussiness somewhere else. But when u are late they waste no time with putting notes on ur door and charges ten extra dollars on your account for gas..

Not good customer service skills very rude Rufus be lien then when you try to reach him he always on the phone with the supervisor so he say tj and the other manager is unprofessional and acting like their clueless or doesn’t know what’s going on this company will never get any of my business or my money

New employees are clueless, the prices are never posted. the employees always say the manager havent posted a price, and never try to find the price. one employee was on the phone as if he didnt even work there.

Very slow not on time at all