Steve worked late into the evening to provide us with insurance. He is dedicated, hard working and customer oriented. Highly recommend.

My family and I have had an excellent experience over the past 7 years with Twin Bridges. What makes them so special are the people there. Specifically, the owner Steve and his father, Dave. They have gone above and beyond for my family and myself. Steve and Dave have answered every single question personally, returned every phone call promptly, and have helped us TREMENDOUSLY in some very tough situations. They have bent over backwards in certain situations where most people or companies would not. I cannot say enough about them. Not too mention the unbelievable insurance they have gotten my family. As an educator, I have many colleagues ask me about my insurance and once I tell them there reaction is, “That is too good to be true!” My principal even called and became a member of Twin Bridges after speaking with me. I highly recommend this company to anyone who wants to have great insurance and even better people to work with.

Best rates I have ever received! Further, if you have a question, you can talk to an actual person. Honestly, the best insurance group around!

There are so many places to purchase insurance from! How do you know which agency/company to choose? The TV is full of ads where so many companies are saying they can save you hundreds of dollars and most of those claims are likely untrue - at least that is what my research has determined. So, congratulations to anyone who has managed to negate my findings.So, what can you rely upon when choosing an agent to represent you? I thoroughly investigate online agency reviews and whittle things down to just a very few of the alleged best. Then I make contact to get a feel for customer service, etc.Selecting an insurance company is actually an act of faith. You are hoping that if, unfortunately, something happens your agent and the company they represent will be there for you.However, you never really know until you experience a loss or need some type of service.I am in the process of changing agents. Although friendly enough my current agent took 30 days to make one simple change to some paperwork on one of my policies (I have 3 with them). Not only did it take a month to complete this extremely simple task, it also took me several follow up emails to get it done - and this was not their first instance of lack of responsiveness.Now to the meat of this review. In the course of my research for a new agent I came across Twin Bridges Insurance Agency. All contact was through email. What I liked from the start was that the Agency Owner - Steve Vogel - was the one who responded to my numerous queries.Admittedly, I pretty much grilled Steve to see if I thought we would be simpatico. I did this through numerous emails consisting of questions and general administrative points.I have been in the insurance business myself for a couple of decades - as an adjuster, estimator, and arbitrator. Steve did not know this information when I contacted him as I do not divulge it initially since I want to see how well a non insurance person might be treated and how well things get explained without making any assumptions of what I might already know.I am most pleased to write this 5 star review for Steve as he was truly wonderful in terms of his patience and knowledge and in making me feel that he truly wanted my business.It also was greatly impressive to me that throughout out many emails he never farmed me out to a subordinate but rather stuck with me himself throughout the process of going through all the paperwork.As I previously noted, you never know how good an agent or company is until you really need their help. I do have to say that, based on our interaction so far, I am of the opinion that Steve will be wonderful to deal with in the unhappy event of me having a loss.At this point in time I view Steve as a superstar!

Steve will work you through all of the insurance details.

Steve,I felt obligated to reach out to you regarding my overall experience with Joscelyn recently. This is something i rarely do as Id consider it a fairly rare experience. Since I initially reached out for help with insuring a new vehicle, I have exclusively dealt with her. I have never purchased a new vehicle and the DMV is more difficult than ever as Im sure you know. Long story short, Ive had problem after problem since day one and even was technically driving my new vehicle illegally. These werent entirely my fault and figuring out how to fix it was anything but easy.Since day 1, Joscelyn was incredibly helpful. She was very responsive, courteous, and thorough. She stepped up to every issue I had and followed through until the final result was what I wanted, no matter how difficult. There was nothing straight forward or typical about my issues, but she always found the answer and kept me well informed. She never once made it seem like I was a nuisance (l would have considered myself one) and it honestly felt like I was her only customer even though I know thats not the case. Possibly the best overall customer service related experience Ive had in my life.At this point, my registration suspension is lifted, my bank finally confirmed receipt of proof of insurance, my new vehicles title should finally be coming my way, and I saved a bit by switching insurance carriers. In a time when I was trying to do everything right, but it felt like the world was against me, her efforts held my frustrations in check and resulted in my desired outcome. As a manager myself, I would always appreciate positive feedback regarding my employees and Im sure the same applies to you. Thank you for having her as a part of your team and I look forward to continuing to do business with you moving forward.

Steve has been wonderful to work with at Twin Bridges. As first time home buyers we wanted to make sure we had an Insurance Agent who had our best interest in mind, but also was willing to communicate via email due to our busy schedules. The process was seamless thanks to Steve!

Steve was great to work with and saved us a lot of money in car insurance and home insurance. Highly recommend him and this agency.

Couldnt be happier with the services that Steve provides. We insure 4 cars, our house, and personal riders through Twin Bridges. We get the same coverage that we had with other agencies; for much less through Twin Bridges. Steve is super responsive whenever i have questions about coverage, or need to change or add services. Top notch operation with incredibly personal service - I have and will continue to recommend Twin Bridges to friends.

I have been with Twin Bridges Insurance for more than a decade. I have been a customer with Steve the entire time. The reason is simple. I get the best price, the best service and that genuine care for my financial situation. Always willing to help and extremely understanding in any case. I look forward to the next decade with Steve and twin bridges!

I called in a pinch, and Jocelyn was incredibly helpful. She helped me reduce my home insurance by nearly 70%. I would highly recommend as she was so kind and quick to help.

Steve Vogel, has the customer best interest at heart, he always searches for the best quotes for his customers. Twin Bridges Insurance has been the most positive when dealing with insurances.

Steve is very helpful and knowledgeable. He also gave me different options with great rates! In addition, I completed all paper work via emails and phone calls from home. I would refer friends and family to this agency. Thank you Steve for your excellent service!

For my 20+ years of experience with insurance brokers,Twin Bridges, Steve Vogel- is my best.I will be telling my friends and family to talk to him.

Excellent customer and professional service! Mr. Vogel goes above and beyond to find the best possible coverage and deal for his clients! I highly recommend him and his agency over any other in the entire state! Thanks a million, Twin Bridges!

We were with the same insurance company for over 30 years, but Steve managed to replace our policies and save us a bundle while providing the same coverages. He was polite and very easy to work with! Couldnt be more pleased

I had a great experience and twin bridges insurance agency saved me lots of money!

Absolutely the best decision my wife and I made in terms of our insurance needs. Steve is not only great at his job, but also a great person. Saved us tons of money! Would highly recommend him to anyone.

Great service, Steve went beyond to find the best rates for our auto and home. We would highly recommend Steve for your insurance needs.

Joscelyn was fast and efficient with my quote and saved me over $500 a year!

Steve Vogel is the most knowledgeable and friendly agent Ive ever had the pleasure of working with. Hes always found the best rates for me, and when I got into an accident recently he walked me through the entire process! I honestly cannot overstate how impressed and appreciative I am.

Steve Vogel was just great, !He is knowledgeable, helpful, works hard to find the best quote to suit our needs. We are very happy with all of his suggestions. We have saved a lot on our home insurance together with auto insurance, And it was so easy, was all done from home! thanks Steve!

Steve is very efficient and knowledgeable. He also got me a good rate! I would refer my friends and family to this agency. Thank you!!

Steve did an amazing job getting me into the best and most cost effective plan. He ALWAYS answered my calls and was very receptive to any questions I had. He is one of the first people I would send my friends and family to for their insurance needs. Thanks Steve!

Steve was refereed to us by our lender. I was so surprised how much coverage he was able to get us for an incredible price. We are very happy.

Steves been awesome- his agency saved us a ton of $$- theyre reliable- easy to get in touch w/- respond quickly to requests and friendly. What more could one ask for? Believe me, we didnt get most of that (esp the savings) with the other agencies and weve been with most of the biggies.

I have been extremely satisfied with the help that has been given to me by Twin Bridges Agency, Steve Vogel. He found me car insurance that far beat the price I was paying and I have had a claim through the company he enrolled me with and I cannot say enough about how quickly and efficiently they handled the claim from start to finish. I would highly recommend this agency to family, friends or anyone looking for insurance or to switch insurance.

Steve is very efficient and knowledgeable. He also got me a great rate! I would refer my friends and family to this agency.

They really take the time to explain all of the different types of coverage and offer you multiple options to choose from. Their customer service is top notch, as well as the rates they offer. They do the insurance shopping for me so I dont have to!

Ive been when Twin Bridges a few years now. They always seem to find the best home/auto insurance rates for me. They also are happy to answer any questions I may have about price increases, etc. Great folks to work with.

Great Help with any and all of my questions! Would recommend him over and over!

I really needed help with outdated auto and homeowners insurance. My neighbor recommended Steve at Twin Bridges. Within a few days, I not only had top-notch coverage but my premiums were cut in half on the homeowners. He calls you back and gets it right.

Steve has been there for us without delay. Happy with his service and we have been using him for years.

Had a great experience with Steve, he got me a great rate!!! Very knowledgeable, easy to reach and very quick response.

Excellent Customer Service - always returns calls and follows-up on on your insurance each year to ensure you are getting the best rates. I would highly recommend Twin Bridges Insurance Agency and Steve Vogels team for all your insurance needs.

Dave is an absolute pleasure to work with, quick & reliable, would highly recommend time & time again!

Great service from Steve and his team.