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Capital Gate Insurance Group
1843 Central Ave, Albany, NY 12205, United States
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Ni
Review №1

I contacted an agent to get a quote forMy auto and they saved me about $600 dollars for the year and got me better coverage than what I had. I am very pleased with my agent Katie Smalling who did a wonderful job securing me this coverage. Very happy I decided to go with an agency vs shopping around for Myself. I will definitely be switching my home policy over to them as well.

He
Review №2

I recently switched to Capital Gate Insurance, Im really happy to get to know the company better but I know with confidence that I am in good hands. Suzanne Oliver has gone above and beyond to help me with insurance for my business on more than a few occasions. Suzanne truly gets to know her clients and their insurance needs! She is extremely hard working and reliable and Im so happy to be working with her again and look forward to working with Capital Gate Insurance.

Tr
Review №3

I can confidently recommend Capital gate insurance especially for small businesses like mine (property services and maintenance) and the fact that it is locally run and owned is a huge plus but let me be clear any business is only as good as the people it employs. And that’s where I have to say most of the credit goes to Suzanne Oliver. She has been incredible to work with always available anytime I have questions and I need to change my policy as my business grows and changes.And she is a personal advocate of my business and in many ways has helped me to grow and advised me and educated me. Because of that incredible customer service I followed her to her new employer. Highly recommend capital gate insurance and the team that runs it.

Po
Review №4

As a small business owner for 21 years I am very conscious of good or bad service. When I saw a Facebook post about Suzanne Oliver specializing in small business insurance I reached out to her for a quote. I had been with my current Insurance company for 16 years but figured it never hurts to compare rates. I was immediately impressed with her customer service skills and when she came back with a quote that was cheaper than my current rate with better coverage it was a done deal. I also like the fact that Capital Gate Insurance is a local Insurance company.The story could end here and I would be a happy camper but Suzanne asked if I would like to get a quote for my RV and Car Insurance? Long story shorter I am now paying less with better coverage. I then figured let’s try a quote for my Homeowners and Suzanne has once again earned my business with a much better rate.I would like to add I had never met Suzanne before this but I am so impressed with her work ethic. It’s almost impossible not to feel the positive energy she brings to work. I feel like she really has my back. Do yourself a favor and let Suzanne Oliver have a shot at your business. You just might save yourself some money and have an Insurance agent who gives 110% to her job !

Me
Review №5

Hands down the best and most professional people Ive had the pleasure to meet and work with. Katie goes above and beyond to walk you through everything and breaks it down so you understand. She is always shopping for me to make sure I have the best insurance with a great price. She recently just helped me save hundreds of dollars on my auto insurance! The owners also treat their staff and clients like family!!! Check them out!!

Ho
Review №6

Katie takes care of all my insurance. Shes the best highly recommended

Li
Review №7

Capital Gate Insurance is, by far, the best insurance group out there. They are constantly working to find the best prices for us. We use them for our business insurance as well as our personal. The communication and level of commitment to their customers is beyond compare. Thank you Capital Gate Insurance Group!

Ch
Review №8

My wife and I couldnt be happier with the service provided by Katie and Brandon. They are hands on and respond to my messages quickly and professionally. The cherry on top is this also were able to save us money on both our auto and homeowner policies.

Ky
Review №9

I recently just switched to Capital Gate Insurance Group specifically to continue working with my agent Suzanne. She has been my agent for almost 10 years now and is an integral part of my decision to switch. She makes sure her clients are receiving the absolute best from her and is an absolute pleasure to work with! I highly recommend Suzanne and Capital Gate Insurance Group for your insurance needs

Br
Review №10

Suzanne is an amazing agent and I will never switch. She is so patient and explains everything. She is very professional and relatable. Very knowledgeable in her field. Wouldn’t think of going with anyone else

Ka
Review №11

I highly recommend the Capital Gate Insurance Group! Not only are they very responsive in a timely manor but they provided my company with the best price compared to many different insurance brokers across the State. On top of that they are great people and very helpful!

Ro
Review №12

Insurance is insurance and it is pretty much the same wherever you shop. But these folks take customer service to a whole new level. Highly recommend

Kr
Review №13

All of the staff are very friendly, helpful and knowledgeable. Katie always checks to see if there are better deals out there for me, she has saved me so much money. She is very informative and always goes above and beyond to help me to understand all of my coverage. I highly recommend Capital Gate!

Kr
Review №14

A few months ago, I was in a dire situation with my previous insurance carrier, and I was struggling to figure out what to do.That is when I called Capital Gate. I was connected with Katie, who helped me immediately. She was not only caring, sweet and personable, but she was absolutely professional.She was able to help me sort out my predicament, and even save me money!I want to buy a house just to have Katie help me insure it!Thank you Katie and the team at Capital Gate, you helped me more than I can imagine!!!!

Vi
Review №15

Wonderful company! Everyone I worked with has been super friendly, and is confident in making sure my needs are met. I would recommend to everyone who is in need of insurance.

El
Review №16

Brandon knows Commercial insurance inside and out. He’s also very knowledgeable on residential. Owning so many properties, Brandon made it simplified for me and saved me over $10,000.00 a year. That’s a game changer. If you want someone who knows their stuff and will educate you and get you every year the most for your money at a competitive rate, to Brandon at Capital Gate Insurance. Hands Down!!! 🙌🏼

Pa
Review №17

Had to get insurance fast. Capital Gate came through, they got the job done in record time and saved money also. The staff is exceptional ! No need to go anywhere else for insurance.

Lo
Review №18

I highly recommend Kristen and the rest of the group at Capital Gate! I have always used an online insurance company and the experience has been like night and day. Kristen had the ability to compare the costs of several companies at once saying me time and ultimately money. It was a pleasure dealing with a rep in person who actually cared about getting me a great deal and ensuring I had the best protection; I have never experienced anything close to that with my online company. She even called the following week to make sure everything was set and answer any questions I had. Stay local with Capital Gate and get the customer service you deserve!

Ch
Review №19

Purchased business and personal insurance thru this company, excellent service and pricing!!! Highly recommend!

Am
Review №20

Where do I begin. The business insurance department is rude and unprofessional. Not sure about the private insurance side. Do yourself a favor and shop elsewhere. For a business that thrives on sales and their customer’s spending money I’m floored.

Ju
Review №21

Thanks to Katie and progressive for their kind help when I was in trouble. This is definitely the best insurance team I have ever met.

Ki
Review №22

Ever since I switched over to capital gate my savings on insurance have been phenomenal. Great employees with great customer service, would definitely recommend!

Sa
Review №23

Katie is amazing! Always trying to get there best coverage for the best price! She is also in constant communication so we get coverage that works for us!

Ra
Review №24

They do good business and look out for there customers

Jo
Review №25

They go above and beyond here to help you .. Im lucky to have them on my side ..

Ed
Review №26

Always a pleasure to deal with.

Ra
Review №27

Great customer service, very helpful, friendly, and knowledgable staff. Highly recommend choosing Capital Gate Insurance for all your insurance needs.

Ti
Review №28

Saved us thousands on our auto and home - friendly staff, outstanding customer service

Jo
Review №29

Didnt offer me the cheapest price, but they definitely provide the best service in town.

El
Review №30

WONDERFUL SERVICE EVERY TIME!

Information
7 Photos
30 Comments
4.8 Rating
  • Address:1843 Central Ave, Albany, NY 12205, United States
  • Site:https://capitalgateinsurance.com/
  • Phone:+1 518-389-2610
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Insurance broker
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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