My tax professional was very easy to work with. I very must enjoyed working with him.

Block (and Tracy) have been very good to me. the service is fast and reasonable

Convenient, close to home and frequent filer with hr block.

The commercials are to good to be true . They were unable to make it happened for me .

Suzhen is terrific--so knowledgeable and helpful.

I called the corpate office I waited half hour to talk to someone when they answered they was going to find out my question and never returned I waited one inahalf hours then I hung up was not very happy waste of time thank you HR Block

Fast, efficient and great customer service.

Great service! Didnt take too much of my time and patient with me

I love going they treat you with respect

All good no compain well done !

Tracy does a great job

Nice people fast reliable service

My agent, Tracy is awesome! Great personality, and great at doing her job well. Good job, Tracy!

Stupid ro be required

Ive been working with Helen Kwong for the past 6 years and every time we meet to complete the annual taxes, she demonstrates her thoroughness with the ever changing tax code. She is incredibly quick and efficient; always a pleasure to work with Helen each year.

Great customer service

Because Suezhen Hong is very knowledgeable and very helpful us get good refund.

Waited for an hour just to be called 🙄

Because of working with Betty McCullough

Excellent service

Very helpful folks at h and r block. My tax preparer was polite, courteous, efficient and even funny. She relieved alot of stress for me. Go lillian!!!

Renee was very helpful in answering my questions and made the experience overall wonderful. She also made sure that I am very comfortable in my first time filing in my taxes for myself.

I have worked with Helen several years now and she works quickly and so far accurately.

Communication problems

Helen was very quick and helpful. I will come back next year for sure.

Kristy Min was awesome! Felt involve in the process, everything was explained very well.

We did not leave feeling confident about our recent tax preparation. There was an initial misunderstanding as one of the forms was not printed, and we used our mobile device. The representative did not hear us say there were (2) pages in the form we were showing. She did find the error as we were quite surprised by the high return. As we went through the paperwork again, it seemed she missed other things we asked about. Our amount owed changed significantly multiple times and we left wondering what else she missed. We compared our folder to last years and saw there was an exemption we brought up that the rep waved off, that the previous H&R rep had included with great result in our favor. It was frustrating and stressful to leave thinking we could have done better going elsewhere, especially since the rates at H&R block are so much higher than last year.

Stacey was professional, answered my questions and was very pleasant throughout the process.

Felt like the agent did her best to help me.

Tracy Fletcher.

Peace of mind since it was done very professionally n thoroughly. Although it was very pricey.

Easy access, courteous receptionist, and qualified/professional tax associate.

Good service. Ive come to this location 2yrs in a row.

The service is aweful. They were 20 min late the first time, and double booked and made me sit there and wait to sign after someone else got their taxes done. The lady doing our taxes had no idea what she was doing, and wasteing time while I just sit there. I don’t recommend this place at all.

Great relationship with our tax preparer.

Tracy Fisher at the Blanding St, Alameda branch is thorough and helped after I had tax ID theft.

Very good costumers service

Trust, expertise, personable x 30 years!

Always receive excellent service.

Helen has been my tax girl Im moving to Boston I will miss her as though she was family .

Excellent Cudtomer Service!

My agent is extremely helpful

Shes very knowledge

Great service.

Helen Fong is always always takes care of me

Tax professional was friendly, efficient ,helpful

Emily is great!

Been going to H R Block for 20 years getting better and better

Great people fast work

Good preparation of return

Great customer service

Reliable and dependable

Excellent service

Helen was very professional..

Great service

Good service

Great service

It was fine

Excellent service

See previous comments.

Efficiency

Thank you