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Vans Auto Service & Tire Pros Ellet
682 Canton Rd, Akron, OH 44312, United States
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Ni
Review №1

Van’s was very quick to get me in (same day) and patch my tire for me. Extremely professional and great pricing. I will definitely be coming back to this location in the future!

Je
Review №2

Very professional fair and honest. They did there best to save me money where they could. I was quoted 1200.00 to 1800.00,(that price range was do to massive rust issues, and not knowing what would be salvageable)when all said and done it came In at 1140.00 so you know theyre being fair and as easy on the wallet as possible. I would definitely recommend to family and friends and I will be back for my automotive needs. Thanks Vans Tire team

Me
Review №3

Pleasant people, super clean lobby, tires installed in under an hour. Absolute perfection! Highly recommend and will be back again for sure!

Li
Review №4

Always my go to place for a quick tire repair. Great customer service, Marcus was fantastic. Very helpful and they put the tire back on for me! Made the whole situation fast and easy for me. Thanks guys!

St
Review №5

This place is great. I had a tire issue and used their late owl drop box at 10pm on a Friday. I have never been there, they didnt know me, and they had my tire repaired shortly after they opened on a Saturday morning. Definitely recommend! Thank you James for being so helpful!

Ki
Review №6

Scheduling online was super easy, they are courteous on the phone, the work was done sooner than expected, accurately and within the estimate, and they did it all without mansplaining anything! They were businesslike and extremely efficient, and if you have to wait the lobby is clean. You could also wait next door at the coffee shop if you like that sort of thing. The parking lot is a little tricky/tight, but thats not their fault, otherwise their location is convenient, too. I had a great experience and would use this shop again. Would recommend.

Al
Review №7

I’m always a little weary visiting new car shops because i’m not super knowledgeable and new to the area, but marcus took care of me and was very hospitable and kind. My car was in and out in 30 minutes! I’ll definitely be back when my car needs more maintenance done! thank you guys :)

Br
Review №8

Fast service, really nice people. Would of given 5 stars but it was a little expensive to put a tire on the rim and get rid of the old tire.

De
Review №9

I initially went to the Waterloo location for an wheel alignment and was told only two tires could be aligned.Weeks later, my car began to shake. I took my car to the Canton Road location and the staffed fixed my car with ease. They also took in my vehicle as priority service and fixed the shaking with no problem.10/10 would recommend. I will definitely return for service in the future.

Sh
Review №10

Quick, easy, in and out. 5 star service. Highly recommend.

ga
Review №11

He went out of his way to help me. I needed my goodyear card number. He did all he could and succeeded. I have had only 2 people be so helpful Marcus is one he is the other sadly I didnt catch his name? But I would say vans tires is the best place to go for the work they do.

Jo
Review №12

Love the quick turn around with Van’s. Able to get in quickly and they are able to fit you in even if they are busy. Staff is friendly and always takes care of you. The property is always clean and taken care of.

Fr
Review №13

Marcus was knowledgeable and professional every step, from giving an in person quote, setting the appointment and the service today. He kept me updated, fully discussed options and explained everything in detail without being condescending. Appreciated and enjoyed the service at Vans and will be returning for sure. Good value also!

Re
Review №14

I showed up and they got me in right away to have my tire replaced. Marcus and James were very helpful and friendly. Ill definitely come back here for my tire needs!

Gr
Review №15

After a very bad experience at another shop I visited Jason at this location and was surprised at his professionalism and attention to the smallest of details. Not only did he show me the issues he did his best to insure I stayed informed of the progress he went above and beyond to get my old truck safe and ready for summer. I highly recommend you stop and see him and his staff for ALL of your vehicle needs...

Hu
Review №16

Came in for a break checkup and replacement. They were clear in their communications and making sure I knew exactly what was going on with my car and got them fixed in a timely manner. Would highly recommend.

Da
Review №17

Ask for James, it was flawless and A1 service! We got tires, lower control arm bushings and an alignment done! Great customer service!

Tr
Review №18

Van’s auto repair on corner of Canton Rd. is efficient, reasonably priced and offer great customer service. Mark is professional and was eager to answer any of my questions and made sure everything about my experience was nothing less then exceptional. Thanks Van’s!!

An
Review №19

I came in for a flat tire repair. I didn’t have an appointment since it just happened. I was taken care of quickly and offered coffee while I was waiting. Very courteous service.

Sh
Review №20

I was tired of paying $2 to put air in my tire so I decided to stop by Vans. Come to find out they operate by appointments- great for keeping them on schedule- not so great for me. HOWEVER, the gentlemen there were top-notch!! They squeezed me in, plugged my tire and had me back on the road within 15mins! I didnt tell them this but their kindness and professionalism has gained them a new loyal customer!! Thanks guys!!!!

Ma
Review №21

Best tire store Ive ever been to I walked in an emergency situation my tire had a screw in it when I left work the store was 10 minutes to closing the mechanics and the management both get top notch five stars in my opinion they not only plugged my tire and saved my entire day and saving me all the stress that comes with that and did it free of charge upon my review and I couldnt feel more blessed thank you guys and I cant thank you enough but I hope you guys have a blessed year anybody who has any issues with their vehicles tires please feel free to come to this place they treat you like family

Kh
Review №22

Absolutely wonderful experience today at Vans. I had a flat tire and they got me in right away to help me get a new tire on. The two men at the front desk were very friendly and helpful. Nobody tried to get me to buy extra things I did not need and I felt very comfortable leaving my car there from the mintue I walked in. They worked very efficiently and even gave me a card for a free coffee at the coffee shop next door while I waited. Excellent service and I will be returning with any future car needs. 😊 thanks so much Vans!

Ke
Review №23

The service was good and Marcus was very helpful and honest with me as customer and I recommend anybody to deal with him

ti
Review №24

They were very nice and explained things they helped with choosing tires told me about warranties we will be back I gave them a 5 because they were so informative helpful and took there time with us and did not just rush us on thank you

La
Review №25

Brought the car in for tire mounting they found other problems. Fixed all that needed done quickly and efficiently. Even gave me a ride home. Was able to get financial help. All those that deal I with were kind courteous. Very very happy with the service received. Will definitely use them for all my car needs. Thank you for a job well done.

Co
Review №26

They took very good care of me from the time I walked in the door to the time I left. Very friendly staff, my wait time was great and the price was awesome.

Je
Review №27

I was on my way to work when my light came on for my tires. I pulled into vans immediately for the first time. They got me in right away and took care of my tired quickly! They just got a customer for life!

Pa
Review №28

On time with appointment. Always great service when I go there. Use Coupons they send and save money on different services.Oil chang and finished in a half hour.

A.
Review №29

Marcus was very accommodating when I walked in. I had an emergency tire patch job; he and the crew fixed it immediately. Great service.

St
Review №30

They are very professional and they really work with you on price and helping you . Over all always take my vehicles to Van s

Ma
Review №31

Great service and the best prices!! I would definitely recommend Van’s!!

Mo
Review №32

This was my first experience with Vans. Honestly - hard to convey my appreciation for Marcus and his crew at Vans. Not only were they way ahead on schedule, Marcus also saved me more than what I thought was possible on my bill. Feels like they really treat their customers as though theyre family. TRULY blessed to have Marcus and his team take care of my car. This specific location will be a forever #1 referral to anyone I know and meet that needs auto help. Thank you over and over again!!

Ri
Review №33

Ive never been disappointed, they are customerConcerned, friendly. Efficient.

ma
Review №34

Polite,good pricing on oil change, I had asked about pricing of tires while I was there no high pressure sales but gave me the information I need it to make a decision.

Sh
Review №35

My service was great! Marcus at Vans Auto Service and Tire Pros on Canton Rd was very kind and helpful with my services!

Em
Review №36

They were sooooo nice, and helped me get my car back on the road.

Gi
Review №37

The only place I will take my car! They are always honest and prices are reasonable compared to others. These guys are the best!

Je
Review №38

Appointment for free inspection before going on vacation. Needed a stabilizer bar and purchased an air filter. Very professional and easy to work with.

To
Review №39

Great customer service an excellent pricing. I would recommend to a friend.

Ch
Review №40

These guys were so helpful and so informative and took care of me so well I recommend them to anyone if you want quality!

Jo
Review №41

I got in to an accident and needed an inspection and estimate to give to my insurance company. Vans went above and beyond there usual protocol and gave my over needy underwhelming insurance company what they needed. I was strung along by Allstate and eventually wouldn’t pay for the repairs. Vans is a great place with great employees trying to help you as much as they can. Next time I need an auto shop, they have my business.

Da
Review №42

Great work! Always easy and fast. The staff is great!

Sa
Review №43

Quick service, affordable, honest AND friendly!!highly recommend!

Mi
Review №44

I was very pleased with the service I received. Luckily a loaner car was available while my vehicle was in for service . I would recommend this business for anyone needing major to minor repairs.

Ja
Review №45

Everyone was very courteous. My car was done when they said it would be. I will definitely come back again.

No
Review №46

James and Mark were both very helpful, they didnt try to sell me unnecessary tires and services, they actually helped me save money, they got my car done quickly and were very friendly. They made another customer for life! Thanks guys you rock!

Pa
Review №47

Helped us out for flat tire while leaving for vacation. Great service

We
Review №48

They dont honor their warranty. Bought 2 tires 1 year ago and they only have 18k miles on them and they are already bald. Went with receipt in hand only for them to tell me that I had to buy new tires again. They claim they changed owners and had no proof of warranty. They were rude and try to claim that it was my front end that caused the problem. Which is funny because just before I bought new tires I replaced the front suspension at another garage. It was a waste of money and time will never buy anything from this place again.

As
Review №49

Nice guys, they did a good job with my car. The full inspection was a nice touch and the user friendly nature of communication with text and links to photos. Appreciate it!

Ti
Review №50

I waited to give my review until I drove my vehicle over the weekend. It is totally quiet now, smooth ride. And it was definitely worth the price to having a vehicle like the 1st day I bought it. Marcus and the mechanics were very helpful and polite. A shout out to them.THANK YOU.

Er
Review №51

James was able to get me in day if for three tires that needed replaced. Matt drove me to work after dropping off my car. It was done without an appointment (as it was an emergency. Tire blew on the highway) and they finished it in les than 5 hours of it being dropped of even though they said they were booked today. Both men were very helpful and kind.

Ky
Review №52

These guys were amazing. I came in needing a new tire because of a buldge. I didnt have an appointment but they assured me I would be in as soon as possible. They gave me a coffee voucher to the coffee shop next store while I waited. Had me in and out within the hour. Couldnt be more pleased! Thanks guys!

Ku
Review №53

I was far away from my Las Vegas home and these guys kept me running quickly and at a great price. Good dudes, you should use them.

Ja
Review №54

If you need auto repair done at a great price by really good people I definitely suggest you choose vans.I came in with my jeep it needed a alignment very badly it basically went everywhere but straight.The job was completed rather quicklyAnd when I left with it I could let go of the steering wheel and it tracked perfectly straight in the lane.Give them a try talk to Tim and youll be happy you did.Ive been taking all vehicles there for yearsThey will always get my businessThanks everyone at vans tire in ellet.

Do
Review №55

The staff at Van’s in Ellet are very friendly, helpful and honesty in assessing your vehicle. I have been doing business with this location for most of my vehicle repair.

Da
Review №56

Very quick and professional. Informed me of other issues that needed taken care of with zero pressure . Will be back for future maintenance of my car. Thank you!

Am
Review №57

Professional and courteous. They were very personable and Attentive despite being very busy. Also offered a free beverage at a café next-door. Highly recommend. Also good price on tires.

Th
Review №58

Vans got us in and out in no time. They were fast, friendly and very professional!

As
Review №59

They were very nice and helped me out a lot. They even gave me a ride back to work til they change all my tires and gave me alignment. This been the best service I had ever got from a tire place and will recommend them to many others. I use to go to a different tire place but now this will be my go to if I needs tires. Wish I could give them more stars because I would they really care about there customers which I loved.

Je
Review №60

Upfront with prices, decently priced always nice and helpful

Ma
Review №61

I was in a hurry to get my tire patched and James helped me out, they did it in 20 mins. I was very thankful for their service!!

Ro
Review №62

I have been using Vans for many years and find them to be thorough in the services they provide. The shop is easy to work with in that they will seek how to serve its customers best.

An
Review №63

This is a great place! I just bought tires a couple months ago and recently just a nail in one of my tires and I took it to vans and they repaired it right now! I would recommend them to anyone, the employees are awesome also

Ja
Review №64

Great experience from the start. The gentlemen on the phone was very helpful and recommended an inspection before scheduling a service. They were very timely with updates on the vehicle and sent text with pictures on what was needed done. I also got a ride back to work while they worked on my vehicle. I would recommend this shop to many. The inspection ended up being free probably because my car was so bad lol. Thank you!

Sh
Review №65

Very nice place to go...do 6ood work

Da
Review №66

I was able to drop my car off on a Friday evening and have updates along the way of what was needed (with pictures!). And it was done first thing Saturday morning. Couldn’t have asked for a better experience, I trust Van’s Tire Pros with all of my car repairs.

Ta
Review №67

Very friendly service! I loved how the employees interact with their customers. Really makes a difference, especially when youre having unexpected repairs done that ruin your day. 😊😊😊

Ju
Review №68

Great place for getting general repairs for your vehicle. Friendly technicians and plenty of places to go while you wait on service to be finalized.

Fi
Review №69

Very professional and understanding. Marcus, Buck and James worked wonders on my car! It drives amazing and feel Ive won. This place was highly recommended to me and now I delegate my recommendations to you!

ev
Review №70

I got a flat tire on my way to work at around 630 am. I was towed there right when they were opening and then hooked me up with a whole new set of tires in a reasonable time. Would recommend.

Wi
Review №71

Finished the work a day early just drove it home seems all good.They replaced water pump belt stat .

Br
Review №72

My name is Bradley Hopson I took my Ford F-150 to vans Auto Service Tire Pros Marcus Barnes and his staff of mechanics done a wonderful job fixing my truck but Marcus Barnes went above and beyond his duties when a problem arrived getting the parts for my truck to be fixed he called Ganley Ford to get the parts and was told they were getting ready to close and he told them that he would ride out there to get the parts they needed for my truck I really appreciate the effort he took and doing that for me because I really needed my truck fixed that day and thank you to the mechanic Rob who did a wonderful job fixing my truck

El
Review №73

I’ve been going here for almost 10 years. They are so professional and honest. They have always been straightforward with me and advise me on the best options to take.

Em
Review №74

Had a very pleasant experience and they were able to get the tires I needed in quickly and then able to meet my time frame due to ride issues to get the car in and out ahead of my needs. They were awesome

Am
Review №75

Awesome service! Fixed my tires for me.

Ka
Review №76

Very nice. They were busy but because I had an appointment I was top priority

Me
Review №77

I took my car to get quite a bit of work done. Worked with the 2 front counter men. Extremely nice offering coffee. It’s a comfortable spot to sit and wait. Big nice TV. You felt welcomed. Was informed on what was wrong and told it would be a few days to a week because if the amount of work. Now my car drives nice. From start to finish it was a smooth process and I am greatful!

Tr
Review №78

They got me in and out. Let me k ow what was wrong with it instead of servicing me they held off to let me decide how to proceed being that in order to do what I initially came into to do that it would require additional work to other components of my truck. Def be leaving another review if they can fix the issue in my truck so k can continue to run my business without interruptions

Ki
Review №79

Marcus helped me out with my flat tire. Hes the best!!! Thank you so so much!!!

Br
Review №80

Fair price nice new building also.

As
Review №81

Fast efficent, great quality for the best value at a price you cant beat! Very professional, Kind & honest employees. Will be back again :)

As
Review №82

From the moment I walked in the door, all employees were very nice and friendly. Made good conversation, and helped me out with the mail-in rebate. They took me back into the shop to personally show me and address some problems they found. Very clean inside, very professional and well kept. They even gave me a free drink from Artisan right next store! I appreciate their business and they deserve all the customers they can get.

De
Review №83

Great place! Quick and easy. Great staff! I recommend

So
Review №84

Polite and wonderful service great communication, planning on using them in the near future for another vehicle.

He
Review №85

Fantastic Customer Service! Very polite and caring towards customers and will definitely continue to go here in the future for my oil changes!

Ke
Review №86

I go to the Ellet location and James, Marcus, and Buck are very nice and thorough. Buck went into a lot of detail to deduce my issue and found another issue with my spark plugs after performing a compression test. The price was steep honestly but they suggested a Goodyear credit card so that’s 6 months sans interest. Just not looking forward to another monthly expense.

Be
Review №87

Good service. Gave me a diagnostic report on their findings but didn’t hard sell the services they suggested.

B
Review №88

Vans got the job done as promiced. They even found the part that no other supplier had!

Sa
Review №89

Very quick and courteous service.

Ad
Review №90

Made an appointment for tire balancing to correct a vibration. After looking at the tires it was more than just balancing that was necessary. I’d planned on driving from Ohio to North Carolina that day. Tires and an alignment would be necessary anyway but I figured I’d have to postpone my trip for a day or two. That wasn’t the case at all as Billy & Marcus handled the situation quickly with a great deal on the correct tires for my car and alignment. I was out in an hour or so and my trip still happened safely. Thanks to everyone at Van’s!

Er
Review №91

Worked around my schedule. Finished when promised. Marcus was very helpful.

Si
Review №92

Handled without a hitch. Professional A1 service with a smile. Will return for auto needs.

Je
Review №93

Was quick and fair. Expected to have to drop off and return for the tire at the next day since it was almost closing but they did great about fixing the tpms sensor and getting me safely back on the road. Will definitely recommend for future repairs and service.

Vi
Review №94

Fast, friendly and a great value.

Sa
Review №95

Ive been taking my car here for oil changes for 4 years now. They are always nice and fast and reasonable priced. They had recently switched to a new system last time I went in which was yesterday. And even tho they are appointment only now the guy behind the desk still got me in! And I love their new system it emails you with a list of the things they saw that need changing or fixing on your car and then you can decide if any of them are things you can have fixed that same day. I asked to buy a cup of coffee and the guy gave me a free coffee voucher to Artisan coffee next door. The guy always greets me like he remembers who I am even tho I know I only go there like once every 6 months. Super friendly!

Je
Review №96

I was very happy with there service. Great place .will use them again

Ma
Review №97

I had an emergency flat tire. The store brought my car into the bay rapidly despite lack of notice of my arrival. Further the store took steps to obtain my tire despite the fact that my tire size is unusual. The employees were caught by surprise by my predicament and managed to solve my problem quickly and professionally.

Ti
Review №98

Very friendly and so so fast! I will definitely be coming back for all my cars needs.

Ra
Review №99

I really appreciated that they took the time to help patch my tire even though I called last minute. It was my first time there and they were very professional. I would definitely recommend. They even went above and beyond to fix the tire PSI reading on my dashboard that was incorrectly hooked up after a repair I had done over two years ago at another company.

Ka
Review №100

Very satisfied customer service was A+

Information
14 Photos
100 Comments
4.7 Rating
  • Address:682 Canton Rd, Akron, OH 44312, United States
  • Site:http://www.vanstirepros.com/
  • Phone:+1 330-784-7740
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–3pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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